Reviews of A-1 Locksmith - Carrollton (Locksmith)

Sohail Khowaja

Good people

John Potter

If you need a locksmith, A1 Locksmith is the best. Benjamin and Al at this location are both honest and hard-working. There are prices are reasonable and I would recommend them to anyone.

Robert McDaniel

I needed re-keying of 5 locks for a rental property. I called a week or so to schedule the appointment. They said between 10-12. They called me 20 minutes prior to their arrival so I could meet them there from work. They arrived, on schedule, re-keyed the locks, no mess, paid the bill and they were out of there in an hour. A painless, pleasant experience.

Ryan Samsel

Great Service

Alberto Leyva

Hours state open until 11:30 but not true. They close at 5. Staff is unfriendly and doesn't seem to know what they are doing.

Pork Chop Express

Locked myself out of my truck A-1 showed up in 20 minutes unlocked the door in 30 seconds the locksmith was very professional and very polite very fair in price.

Joe Williams

Had my key which other 2 places couldn't make a copy. No issues with copies

Christopher Harris

Good service but very pricey.

Kurt S

Great service - very help.

Paul Worsham

Cut keys that work the first time

Katie Voyles

I went to A-1 a few months ago in a desperate attempt to get a key made for a foreign forklift we have at work. The five locksmiths I visited before couldn't match the blank (I ended up with 7 useless keys in the process). The manager at A-1 actually knew what I needed, and even though he didn't have any in stock, he spent 30 minutes calling around to find the correct blanks for me. He sent me to their office in Plano, and I ended up with 10 correct keys. Fantastic customer service, and great work. Highly recommended.

milkman4392 .

Unprofessional at it's finest, waited in the store 15 min for 2 or 3 guys to come out from the back to help several customers who had been waiting also, dropped part off to be serviced, they never called back to inform me if it worked or if they finished or If would be ready later,I will not be using their service again

James W

This is a full on locksmith shop. I have been there several times, if you need keys made locks rekeyed they are capable. But I have found it is hit or miss depending on tyhe employees who are there during your visit. This last time I had a company truck that the tool box key had been damaged ( it was not broke in the lock). They did not have a blank key nor were they able to pick the tool box lock. I ended up having to go to the tool nox makers website and ordering a set of replacemebt keys for $9.95 and having them 2 day shipped( additional $22). I was willing to pay A-1 more if all this could have been done during my visit, but the man working that day had an unending list of things he couldnt do and the reasons why he couldnt help me. I prefer to deal with people who have a make it happen attitude.

Jose Guapo

Kept calling and no one picked up.

Sarah machelski

Love this place!! They were such a great help at getting my key replaced at a low cost in little to no time. And the staff had great customer service! Hopefully I don’t lose my key again, but if I do, I’ll know where to go ;)

Matthew Hudson

Got locked out of my car when late for a major event and they rushed to my car in less than 20 minutes despite a 45+ estimate.

Janelle McAuley

This place is amazing!! Open the day after Christmas. Everyone I spoke with was incredibly friendly and helpful. He opened the lock with absolutely no issue and got us back on our way. If I could give more stars I would.

Kay Duncan

I would highly recommend A-1 Locksmith - Carrollton! The locksmith quickly helped me overcome an issue with my front door Baldwin cylinder, which had bad pins. I thought it was just a bad key job, but after he replaced the pins, it was like having a new lock! Thanks!

My Life in Cymatri

I can’t brag about how amazing the guys are here! I literally had an apartment emergency and needed keys re-keyed!!! I had been stressing all week because every Lowe’s and Home Depot I went to did not have the brass SC1 key. A-1 was my last hope, I walked in thinking I’d be told the same thing I’ve heard at every store. To my surprise, my problem was solved in less than 5 minutes and I saved $75 bucks. To add the guys working Saturday morning were beyond KIND!! Definitely coming here for all my key issues.

Richard Guerra

Knowledgeable and polite people. I have gone here for keys for years and may end buying much larger products from them!

Boz Axiom

Made some house keys for me real fast. Good selection of products.

Michael Tafacory

This place is the best when it comes to any kind of key. If you need one or think you may. Come and check them out!!!

carlos perez

Honest guys.

Svetlana Ratevosyan

Excellent service

James Blackburn

Friendly staff, extremely quick to cut and program transponder keys. Will go here for any lock/key related issues I have in the future.

Larry Patterson

Great business. Bought a Liberty safe here. They are very knowledegable and they have a great selection.

Joel H

Great staff and great location!

Donna Adams

Always have great service, my locksmith for life. If i can only stop losing my keys.

Tanvi Gupta

They offer mobile services Mon-Sat 6 AM - 11 PM. The store is open Mon - Fri 8 AM - 5 PM and Saturday 9 AM - 4 PM. They are closed Sundays. They offer all kind of security and lock services for doors, automobiles, lockers, residential. The staff is helpful. It will be great if you can call and ask for availability for key duplications that will save you time.

Marcos Lugo

If I could give a worst rating I would. So we took a key that was broken in half and the guy made it wrong. We went back and they were closed. We ended up going to hone depot and they made the car key and it was made correctly. I'll never go back and I won't recommend it.

Kentoria Britt

Mr. Paul O'brien tech 214 was pretty kool for a tech. He has great taste in music and did a wonderful job of providing me a new key after i broke mines in the car door. So thank you very much Mr.Paul, ill never forget u. A-1 locksmith yall did great by hiring him.

Jennifer Narzary

My husband and I got locked out and we reached out to A-1 Locksmith. They sent AJ over who was a wonderful person. He was very efficient and got us into our house very quickly. We greatly appreciate his service.

Marsha Hart

Somehow managed to lock myself out of a keyed bedroom. A-1 got there about 30-40 minutes after my initial call. When he got there, he looked at me and says " you couldve unlocked this with a credit card". I explained the household had tried that among other things. He then promptly announced it was going to be $85.00. In most cases, I wouldve sent him packing at that point, but i was tired and didnt want to mess with it and I assumed he would open it, by making a key ( which was the whole problem - we didnt have a key!) After about 30 minutes of trying to unlock the door with lock picks and MY credit card, he finally pulls out his drivers license and pops it open. One would think that for $85 we could atleast have gotten a key made for the door but instead we got a door jimmied and now have to go spend more money buying another door knob - because that one is now damaged. Happy? Nope. Total RIP OFF!

Cara Wu

quick service

Pedro TERAN

An associate named Ed was extremely helpful by letting me know when my particular key would arrive. It was programmed in a timely manner, and the customer service was superb! I will gladly return to this location for all of my future locksmith needs!

S&P500

Fast service... reasonable price for work.

A Google User

I had a broken dead bolt lock so I took the key in along with the dead bolt lock I had taken out of my door. Al Martin was kind an and quick. He had me in and out in just a few minutes. Very professional establishment.

KatstomizedArts

Excellent customer service. He was fun to chat with and quickly made copies of my keys for me. Would definitely come again.

T. Pomeroy

Great customer service. Friendly and knowledgable staff. So many different types of keys. Really reasonable prices.

Perla Castillo

Enis did a great job with getting keys programmed for my car quick and way cheaper then the dealer ! Thanks .

Timberly Hawkins

Excellent customer service!

Roy Appleton

Al is very helpful and patience and always had a solution for my lock needs.

Chong Moon

Best place to go when your in a jam!!!

Lewis Sessoms

Enis is the absolute best. I lost the key to the lid to the bed of my truck and he helped me with EASE.. This is definitely the place to go for all your key needs!

Shawn Davlin

Got spare keys for my truck and gas cap. They worked fine. Great staff.

Matthew Barrett

They really know what they are doing

Herbert Makola

(Translated by Google) n / a (Original) n/a

Kastriot Kaba

Great friendly staff , helped me pick the right Liberty safe for our house . Thank you for everything ! Will be back soon for another safe .

Micah Alomar

Fast and helpful

Salvador Ramirez

Thank you very much for the proffessional service and great price . I worked with Enis the sales associate.

Dennis Bessire

Had a small sentry safe that had a broken handle and needed to be opened. They have me a two hour window in which to expect the tech to show up. The tech showed up 15 minutes late. Tech spent an hour drilling holes and trying to pry the safe open then gave up and called someone else to come take care of it. He said the new tech would be there in a few minutes. 30 minutes later I called dispatch and they told me it would be another hour. I called after an hour and they said it would be another 30 minutes. An hour later the guy finally showed up. The entire process took 6 hours. My company won't be using this company again and I don't recommend anyone else does either.

David GurArie

Overcharging, not what advertised

nathan saylor

The lady answering the phones is not helpful at all.....call and find out yourself....I dare ya

Lo Luv

not open on sundays

Soyong Jensen

Fabulous service!!! I had a terribly bent key to my very old safe and A-1 straightened the old key and made me a new one in a jiffy... and my safe is now opened!!! Yay! staff are super competent and friendly! 5 stars all around!!!! Thank you!

Julio Velasco

Every key you need duplicate those guys can help you out, and also, they have some variety of products

Rawail Khan

Came here to get new keys for our locks. This is a professional envirnoment and know what they’re doing. Would revisit and recommend, come see Rusty!

Robert Merritt

Guy here was really helpful and nice.

David Sparling

Wonderful shop, great people, high quality work.

Lance VanHemel

Don’t waste your time here. They have no idea what they are doing. I waited 45 minutes on my lunch break just for them to cut the key, then when it was cut they dropped the key on the floor and couldn’t find it, and then they didnt even know how to program the fob to my car. I’ll never use this A1 again.

Nick Bouchard

Knowledgable, friendly, affordable and fast.

Alex McGlothlin

What a great company! Called because I broke my key and lost the security chip in the key so my car would not start. They were here in less than an hour after I called and fixed it less than 5 minutes, all for much less than the dealership!

Michael Gladwin

A-1 is by far the best place to get keys cut. Always a great, friendly experience and keys that work the first time!

Belinda Lacoste

Fast and friendly

John Hart

Drove across town because site says store is open until 11 p.m. and here I am at 7:15, doors are locked lights are out. Thanks A1 for wasting my time and gas when I had plenty of other things I should have been doing

Red Unscripted

I never went to this place but I'm forced to do a review

hpaa 1217

Place looks good

Michelle Sims Clifton

Awesome customer service and they had all my hard to find keys in stock!

Jeffrey Lemley

Fantastic place!

Tom Couser

I had a very positive experience. They were at my door within two hours of my call. The technician, Ryan, was quick and efficient. No service is cheap these days but with these folks you get what you pay for. Quality.

Mudassir Husain

This Place is a Trash and no Customer Service at all, I think he(Martin) is a racist dog. I called them before going to their store in Carollton, When i reached i came to know that his programming machine was down and when i asked him(Martin) why didnt you say that on the call he(Martin) did not have an answer and said "he(Martin) forgot his machine was down". I was frustrated and asked him do you have any other branches then he directed me towards Plano location. I called the Plano Location and asked them if they are open they said yes and said the Price would be $125, contradicting the price quoted earlier of $50 for Programming and cutting the key using the machine. I mentioned that i has spoken earlier on the call at the carollton location and he quoted a price of $50, I was placed on a brief hold and they spoke among them selves now Martin said them that he did not quote a price which was false. Later they said on the call that Martin said he did not quote a price and they again placed me on hold, i was able to speak to a manager and this guy said that we usually charge $125 but i will do $100. I was so angry and later said - " Thanks for wasting my time" to this they did not even Apologize for this rude behavior. I am not visiting this store any time in future.

Boyle Michael

Got there at 8am with blank transponder key to be cut. Took the gentleman 2 min and didn't even charge me. Will recommend. Thank you very much!

Jason Weber

Excellent customer service. They were able to help me with spare Toyota keys and help me with a lock on my safe that was going out!

W1ndholz .

I work down the street so decided to stop by at lunch to check out some of the safes and get some keys made. The sales associate was very helpful and friendly, answered all the questions I had. The store was very clean and well kept and had a very welcoming atmosphere. I will definitely be returning to this location.

Ali Vafa

Quick, friendly service. Cut and programmed two new Jeep fobs perfectly

Dardan Neziraj

Came in just to browse because I drive past it daily on my way to work and ended up leaving with a safe. I normally don’t buy anything without prior research but I ended up buying a safe on the spot because of how friendly and knowledgeable one of the staff members (Enis) was. Would highly recommend this place !

Sahra Libre

Did not know my way around here

Funsho Lawal

Prompt customer service

Chuck Coronado

Great place to have your car keys duplicated. Much less than the dealerships. Much quicker and great service

Fred G

Service was good, had them make me a key for a Kobalt Tool Box that was already on a truck that I bought. It was set on lock but was open. He told me they did not have a code but they made it happen.

Dustin Hall

The guys where polite and provided excellent customer service. I took my Harley key in and they cut me a key for $7.00 and Harley wanted $ 55.