Reviews of Assurance Lock & Key (Locksmith)

Hannah Fair

Assurance Lock and Key is hands down the best locksmith company I've ever used. They are extremely friendly, professional and do excellent work. I called for a request and within a few minutes they arrived on location. They have excellent rates as well. I will be contacting them for all my future lock and key needs.

Lisa Bennett

I called Assurance after being locked out of my house. The service was fast, friendly, and professional. I have used them twice, and will always call Assurance for my locksmith needs! I highly recommend Assurance Lock and Key!!!

Jamie Harber

I have been a customer of Gary Starnes of Assurance Lock and Key for years now. He is always very professional, prompt, and courteous. There is no one else I would consider for my residential and automobile lock/key needs. He can be trusted to always get the job done!

Kyle Henn

Gary was super helpful and professional in fixing my broken car key fob last week. Way better and more cost effective than going to the dealer. Great service, will definitely call on him again if I need anything more.

Randy Crutcher

Fixed lock on closet door. Arrived on time, professional, excellent work and reasonable cost of service. I recommend Assurance Lock and Key.

lana gibson

Prompt, professional service at an excellent price. Highly recommend!

David Hartsell

Excellent Service! Professional! Good Deal!

Todd Jones

Great service!

Chris Turner

I contacted Assurance Lock & Key regarding a broken door handle at my work. He answered the phone on the first call and informed me that he was out on another job at the time but he would be out to our location as soon as he could. When he arrived he was very professional and started fixing the door right away. He had the door operational again with a new handle within in 30 minutes of arriving. The cost for the parts and service was very reasonable and customer service was excellent. I will definitely be calling Assurance Lock & Key for all of my work on any door locks or automotive locks in the future.

Ken Tittle

Very prompt and professional.... Gary came right out even though it was a 40 mile drive... I would recommend Assueance Lock & Key to anyone...

Steve Althaus

Assurance Lock and Key is a fantastic company. I am the property manager at Buffalo Mountain Camp in Jonesborough, TN, and I have had the pleasure of working with Gary on several occasions. Due to financial challenges that we are facing at our camp, resulting from a catastrophic flood, Gary has insisted on declining payment for his service. He has come out at least 4 times to assist us with locks on our facilities and property. Each time he provided us with the same professional courtesy and quality work that he would a paying client. In the interactions that I have had with him he has always arrived as he said he would, exhibited courtesy and professionalism beyond most locksmiths I have encountered, afforded us expert advice, and even researched a way to solve a problem that we have with factory locks purchased at Lowe's. With regard to our factory lock issue, Gary could have simply said "I can't do it" and let that be the end. However, I believe that his principles do not leave that as an option, and he found a way to solve our problem. We are certainly grateful for that. In short, Gary has given of his time and expertise to help us in a challenging situation. I would recommend Gary and Assurance Lock and Key to anyone, and would gladly have paid for his service if he would have accepted the payment (we tried to insist). If you are looking for a quality locksmith, look no further than Gary Starnes and Assurance Lock and Key. You won't be disappointed.

Niki Thatcher

The man who runs Assurance Lock and Key is just amazing! Hes super nice. He was super helpful. Will always do business with him!!!!

Savannah Larkins

Assurance Lock & Key replaced 2 filing cabinet locks for us. Gary was extremely nice, the pricing was affordable, and he completed the job very quickly! In fact, he came out as soon as we called for a quote. We will definitely use this company for all future locksmith needs.

J Boyd

Having purchased a new house, we needed to have the entire house re-keyed. Researching locksmiths online, I was immediately impressed with Assurance Lock & Key. After meeting Gary Starnes and seeing his honest, kind, and THOROUGH approach to his work, I cannot say enough about our positive experience. In this day of quick shortcuts and the customer getting lost in the shuffle, it is SO refreshing to find a company that truly puts the customer first. Arrived on time, spent extra time attending to every detail, and charges were extremely fair! Should I need a locksmith, Gary will be my first call.

O WEAVER

Very professional. Showed up at time agreed upon and rekeyed 7 locks in less than an hour. His prices are very competitive.

Sara France

Very professional and prompt service. Came within an hour of calling to re-key our office. Super fast service and very pleasant and professional while in the office. Reasonable rates. Would highly recommend!

Gabe M

Gary at Assurance Lock and Key was extremely friendly, professional, helpful and quick in rekeying some locks on our house. His prices were very reasonable and we will gladly do business with him again in the future! Highly recommend!