Reviews of Pop-A-Lock Columbia (Locksmith)

Michael Knight

Prompt service and very helpful. Would definitely use again! Thank you!

Chris Ibrahim Downey

TL:DR: called a tow. They didn't show. Pop a lock did and saved me 5 bucks. I called a local tow truck company at 8 a.m., waited 2 hours for them to show. Before I called to check in with the tow I called these guys to get a tech to come out. Then called the tow to see if they were coming. They said "yeah they're on the way now." Called Pop a lock back to cancel. Waited another 45 minutes, no tow tech! Called the tow again to inquire about the tech. They were confused why he, the tech, hadn't come and tried calling him while I was on hold. The tech never answered! Cancelled the tow, called Pop a lock, they still had my info close by. The dispatch told me it'd be 45 minutes. The tech called and said it'd be 10 minutes. Sure enough, 10 minutes later tech pulls up. 5 minutes later I'm in my car and on my way AND they were $5 cheaper than the tow! Thanks Pop a lock!

David Larson

Called got a price right away Tech showed in good time not bad ..

Joseph Sill

Great service. Less than a minute to open car. Time was about 45 minutes but it was Friday afternoon traffic. Everyone was very polite and helpful. Thank you Pop-A-Lock.

Nicole Williams

The guy was very informative and he moved very quickly!

London Minor

Locked myself out the car and they came to service me within 30 mins. The worker was very nice and quick. The price was not bad at all. I would definitely use them again! I hope I don't have to though lol.

Jimmy Johnson

Great service and great price. I was stranded the security officer at my office called PopALock for me. They came right out unlock my car And to my surprise gave me an unbelievably low price. These guys are legit, when you’re stranded these are the guys to call.

SteZo Anderson

Great service on time an very quick my car was unlocked befor I can make it outside!!

Jerry Harr

Fast, efficient, friendly. Will recommend to anybody

frank skeen

My Ford Explorer a 2001 model has a dead battery and electric door locks. I could not get into the vehicle with out breaking a door window. I called Pop-A-Lock and spoke to a wonderfully nice woman and she sent someone over within an hour and ten minutes later he had my doors open. Then I could install the new battery I had sitting beside the vehicle. We are so glad and great ful for the people at Pop-A-Lock.

randy R.C

He was very friendly he got to me at the correct time the dispatcher told me he was he was fast done in 5 min or less and it was only 50 bucks 49.00 or 45.00 not sure but some places charge you 100 dollars. i would recamende family and friends

Jack Beers Jr

They came out w/in 15 minuets. Great job, Great price.

Tim Votion

I greatly appreciate your willingness to assist our family in an emergency. My twins locked their graduation cap and gown in the car while preparing to go to their highschool graduation ceremony. Your quick service allow them time to get to Colonial Life to walk the stage and receive their diploma. Again thank you for helping us with our graduation day drama!

Steven thompson

Came in a timely manner and was very fast at getting into the vehicle. Very good business and people!

Teresa P Taylor

Losing your keys and running against time to pick up your son can be very upsetting!! My spare set of keys were inside my truck. In a panic against time I called Pop-A-Lock to assist me. Within 20 minutes they were there and unlocked my truck with ease. Fast, Courteous and no Problems. I would highly Recommend this Locksmith to everyone.

Brandi Crago

After locking my keys in my car at 7pm and trying to get them out myself, finally decided to call. The prices are very fair and Brandon H. Was great. He kept me up to date on his arrival. Got my keys out and was very nice. He arrived in great time an got me back in my car in matter of seconds. If this happens again, I def know i will be calling !

Natalie Rhodes

Wonderful service!! Saved me more than once!!

Deidre Macklen

Brandon was great! The dispatcher forgot that he had an appt before me so he arrived much later than I was told but he called me to let me know. He also gave me a discount because of that - very good service!

Michel Claudio

Arrived quickly and got my car opened easily! I was back on with my day in no time! Would absolutely recommend!

Robert Ballard

On time, courteous and professional great to work with.

Davonn Hawkins

On time very fast remarkable service. Number 1 thanks.

Judy Monroe

Quick getting to me, very courteous, had my pickup open in a snap! Great service!

Bryan Flores

It’s 9:AM, says they’re open, but they won’t answer the phone.

Ty6260

Professional, reasonable, personable. Arrived in 20 minutes and I was back in my car after less than 5. Accepts cards and checks so if you don't carry cash it's not a problem.

Sonyetta Young

Expert! Quick, efficient! And nice! Life saver!!!

Brent Michael

A+ service

Lauren Tierce

Master locksmith (David) showed up acted like he didn't wanna speak, made a call and told me my 2012 car needed a 2013 key he didn't have and just stood there. I asked if it could be ordered but decided to call someone else immediately after he said "yeah...I could......" But it's okay 'KEY IT UP LLC' was insanely friendly and got that 2012 key set right up for me and cheaper. So I guess thank you for the bad customer service lol

Emily DeFord

The worst customer service. I called and they gave me a 40 minute or less estimate. After an hour and forty minutes, I called to ask how much longer it would be. The lady was extremely rude and continually talked over me as I was simply trying to explain that I was in a rush and just needed a more accurate estimate for when they would be there. She assured me the driver would be there shortly but when I called back she again yelled and talked over me saying other people were in line before me. I ended up cancelling my service and the lady was yet again unnecessarily rude and aggressive saying I was making a big mistake. I do not recommend them and will never utilize their service solely based on their dispatcher.

T M

Excellent service! Quick and dependable employees!

CLEAN CUT FLORAL AND GIFTS

Awesome Fast and Priced is Great!

David Oberly

Awful service!! They were selected by our roadside assistance company. They gave a 45 minute estimate. 2 hours later after we call they blame traffic. Never once called to say they are running late. Never use this business!!

Sarah Stevens-Belk

Brandon was awesome. He arrived within the estimated time frame and provided very quick and friendly service.

K Lusk

I locked my keys in the car outside of McDonald's ...I called Brandon to come open up the car then proceeded to go inside to order my meal. I kid you not.. Brandon arrived and had my door unlocked and my keys in hand....BEFORE I EVEN GOT MY FOOD! Talk about clutch service when you need it! Thanks again Brandon!

Kenny Blackmon

Awesome job fast and got there in time

Lee Pitts

Fast arrival, faster job, very efficient and polite!

Donna Hull-McKeiver

They were courteous and knowledgeable and saved me hundreds from my quote from Toyota! Outstanding!

Khylacha

Really quick & good pricing

Meredith Hoffman

The lady on the phone said they could get the car door open in under 3 minutes. The locksmith was able to get it open in under 10 seconds. Great service...our headache was resolved in literally “a blink of an eye”!!!

Rhonda Railing

These guys are great. Gave me a great price and were supper fast! Anyone ever stranded and need a fast professional locksnith, this is the company to call!

Jillian Brabham

Courteous and quick!

sarah smith

I locked myself out of my house. I called Pop-A-Lock and was given a fair price and eta of the technician. Brandon came and quickly unlocked the door without damaging the lock. I recommend using Pop-A-Lock!

Michelle G

Ryan with Pop-A-Lock arrived quickly, got into my card quickly and was very courteous and efficient!! Cost was excellent as well!!

Cindy Mathias

Great service great price could not ask for more. Would not call anyone else but Pop a lock from now on.

sarah dobbe

I called and was quoted $45 and was told that it would probably be about 30-45 minutes. Five minutes later I got a call from the locksmith that he would be there in only 20 which he was. He was very prompt, professional, and had the car opened in about 30 seconds.

Tomeaka Murray

Fast and Friendly! Thanks for your help!

Sandra Bryant

What a great job you guys do!! Help arrived in less than 30 minutes and I was back in my house in probably less than 10 seconds. Thanks so much!!!

Derrick

BOOOOOM!

Luke Waters

Very friendly staff

Catherine Hackett

Thank you so much for your prompt and professional service!!!

Robert Hardee

This company gave me amazing customer service plus the response time was extremely prompt. Thanks for getting me back on the road so quickly guys!

Rena Quarles

I just wanted to say tgis comoaby is fast and prompt with service. The tech was friendly and he worked very fast to get me back to work. $45.00, cant beat it. I will NEVER USE ANYONE ELSE!!!! Thx u guys!

Clark Wilder

I had to wait for a little bit, but the price was good and the service outstanding! The guy had my door open in less than 5 minutes. I highly reccomend them! I would hazard that they are the cheapest in town. 45.00 flat rate! My wait was about 40 minutes or so before he got where I was at.

Isis Shaheed

The man was fast ,they were so sweet I will always use this company

Ronda Wilson

This locally owned business provides 24hr unlock services. Locked my car/house keys in the car @ 2:45am so I called pop-a-lock. I was told no one was on duty & that i had to wait until 7am. I called at 7:39am & was told it would be a 30 - 45 min eta. I called them every 45 mins or so to be told "he right up the street" or "he coming" or "he shld be there in abt 15 mins" ... 3 hours & 6 calls later(after my son missed his appointment) I was told that the driver was fixing damage to a vehicle that a client caused by attempting to pop their own lock??? Why was it the drivers responsibility especially if other clients are waiting? I asked if they were willing to offer anything for the inconvenience, I was told to "take it up with the driver". When I finally spoke to Brandon(driver) who took $5 off the $45 fee. Well, later on in the afternoon, I received a call from the owner Ryan who expressed his deepest concerns about my experience. He took complete ownership of the issue & refunded my money. I've used this company before and always had a great experience. I feel good spending money at a business that still respects me after they already got my money.

Julia MacDougall

The dispatcher was very nice and helpful. I couldn’t ask for a better dispatcher. David the locksmith was weird, unhelpful, and dishonest.

Sarah Hughes

I called and got an estimate v fast for a new key( my car was still unlocked) and they were here within 30 minutes. I have an old car and they gave me two keys for 125 and had it done in less than an hour. V good work

Niya Patterson

Brian was great ! He came in the time frame they gave me , took him less than 10 minutes to get me in my car .

Erik Hopper

They dont seemed to be interested in new business.I tried calling several times this morning and also left a request for an estimate on their website. Each time the phone just rang and rang. (No voicemail, either) And still no response from the website request. This is a very bad sign of what to expect customer service wise.

zivcovla .

Quick servi ce and took him 3 minutes to get in my truck.

Jillian

Called at 3:55pm and Brandon was there for us within ~20 minutes (estimated 35 minutes). The best part about it was the $45 price. Being that I had never used this company before, past experiences with locksmith companies led me to believe that they would find someway to charge me extra. Thankfully, I was wrong. This is a great local business that I will support in the future!

Dontrell Jones

Thanks to Brandon got my 18 wheeler unlocked for me when i got locked out was fast service even though they dnt have the guide to my truck yet

Johnny B

Great service is the best way I could describe this company. Thank you Mr Ryan! I’m an older man and don’t normally do this sort of thing, (review) This company quoted me a price which was incredibly reasonable in comparison to other companies I called. He was out sooner than the estimated time and did not charge me any more than was quoted over the phone. He didn’t try to sell me extra services or equipment! Professional and I would recommend PopALock to anyone in need of an honest locksmith. Thank you again!

Kelley Bell

I called at 7:14p.m and was told I cant get anyone til midnight!! School and work tomorrow! I've got to try someone else!

Lee McEachern

They showed up quickly and did a great job. Thank you very much!

Ricky Meetze

This company is great! They saved me! I was locked out of my car this morning at the airport and my flight was leaving within the hour. When I called the lady who answered was very polite and told me exactly how much the cost would be and said locksmith would be there in about 30 min. I was kinda skeptical. I had spoken with another company and they seemed shady, he couldn't give me a price, they said my car was difficult to open, and would tell me how much when they arrived. I don't think so!! Well anyways, Popalock locksmith called and said he was going to be at my car sooner, about 15 min. To my surprise & pleasure, he arrived on time & opened my car in less than 1 min. They charged price quoted (cheap I thought) processed my credit card right there and even emailed me a copy of the receipt! The locksmith was professional and knew what he was doing. This company is a life saver! I would recommend that anyone ever needing your car unlocked call Popalock! I saved the number in my phone and will definitely call if ever i need a locksmith again!

Precious Taylor

I locked the keys in my trunk along with my groceries and was very frustrated at the situation. I first called the dealership from which I purchased my car. They told me they needed to see the car registration for my car. I explained it was INSIDE my car. Their response was for me to tow my car to them and they would see what they could do. I wanted to slam the phone down in their ear in pure frustration but due to today's technology all I could do is tap the red phone icon to hang up the phone. It did NOT have the same effect. I called my son which in turn called Pop a Lock. They came out very quickly which was a pleasant surprise and the man was a pleasure which was an added bonus. He quickly unlocked my car and I was on my way in a much better mood. It is nice to know there are companies that still take pride in their work and have employees that enjoy their job and bring honor to the company. I highly recommend this company and have already added them to my contacts should this happen to anyone I know.

kh gaddis

We got locked out of a house we are preparing to empty and move to our Auction House. When we called the, they had their people there in about 45 minutes and they got us back in and working. We appreciate the service provided by your company and we look forward to working with you on other jobs in the future.

Leanne Moore

Thank you for saving the day.

Benjamin Whitman

Pop a local is fast, friendly, and very reasonable. Brandon was excellent. He also gave me directions to get a new key made.

Richard Werk

Great company and a lifesaver. Car was running with keys locked inside. Minnie, (supper nice lady) came out to our home early this morning and got us into our car in seconds! Kids were on time for school as was I. Best of all the cost, $45. Would have paid twice as much. Thank You!!

Tyjon Williams

The guy got there at a reasonable time after the call and opened my door in about 25 seconds. Definitely give them a call

Orlando Kinsey

Fast and reasonable price.

Victoria Hill

So happy I called this company. Brandon H came within a half an hour as I was told. He went above and way beyond. The man had me in my car in about 15 mins. He literally put his sweat, and blood ( bumped his head) into the job he did. He made me laugh, was professional, and a pop a lock savior. Thank u Brandon!!!

Brook Rhodes

Pop-a-lock was great! Being out of town and my car deciding to lock on it's own I was in a panic the lady on the phone helped calm me down and gave me the guys name that would be unlocking my car and ETA which was useful being a woman in the city. Than before I knew it the locksmith Ryan who was such a gentleman and cutie pie had me back in my car safely. Thanks pop-a-lock!

BILL REID

Very friendly, fast and efficient. Had me back in my truck in seconds.

Jamie Borches

Outstanding service. I would recommend this business to anyone who is in need of locksmith service.!The locksmith who came out was incredibly friendly and knowledgeable. I was quoted a price and paid exactly what I was told over the phone. I really appreciate a honest business for a change.

Aurdey James

I got great service in a short period of time thank you

Colleen Forsythe

Great experience! They operator was kind and sent out Brandon to open my door. He was here in 35 minutes (I called at 5pm in Columbia rush hour). Brandon was kind, normal and non-threatening! These are important qualities if you are a single woman needing help! I highly recommend this company! Will use again. They also do Jump Starts and Fuel Delivery! PopALock for life!

Louise Monts

This is the 2nd time I’ve had to use their services because I’m a hot mess. I appreciate them coming to my rescue both times. Thank you❤️

Online Deals

Used this company in the past, wonderful people! And to the review that said they were fixing their customers own mess up to their car, I find that as excellent customer service. Ever heard the phrase... "Leave it better than you found it"? Just for that action of that Pop A Lock employee, I will most definately use them as my regular locksmith and spread an awesome word to citizens of Columbia, SC, and surrounding areas!

Chris Harvey

Such a great group of people. Called and Ryan was at our business within 20 minutes. Solved our safe issue with peace of mind. Thay have a permanent customer with us!

Katelyn Nienberg

Ryan was very kind and got me on my way within minutes. Great experience, well as good as it could be when you lock your keys in your car

Jamus Patrick

I have used Pop-A-Lock in Columbia, South Carolina multiple times in the 10 years that I have lived in the area. The service has always been prompt and professional. The staff has always been helpful and courteous. They have changed my home locks three times, installed coded locks in my business, and helped me into my vehicles several times. I would highly recommend this business to anyone looking for locksmith needs.

S S

Brandon is amazing! Not just great at what he does but did everything to set my mind at ease, thank you again!

Leanne Scarpetta

great service and price. very professional and fast.

Ashley Deloris

I locked my key in my trunk today and I realized too late that I had locked my car as well. The guy who answered the phone was very friendly and helpful! They sent someone over and he was very friendly as well and within 2 minutes I was set! I was very happy with the service!