Reviews of Craley's Lock Company (Locksmith)

Kody Bartelt

Great customer service, they took the time to work with me to recreate my motorcycle key that was broken in a bunch of pieces. If anyone's had to do this, you know how difficult it is. He was able to do it while I was at work and didn't require me to be there, which was beyond helpful. 10/10 in my book

Brian Fraser

Fantastic service from a knowledgeable staff. Service was fast, accurate and delivered as promised. I’d recommend Craley lock to all.

Dawn Thomas

They were on time and called the am of appt to confirm. Service was fast and efficient and the price was exactly as quoted.

Roy Holcombe

I love Craley's Lock Company. Their new storefront is very convenient. Their service is impeccable and very affordable. They really know what they are doing when it comes to locks, keys and security issues.

Amy Gabriel

Craley’s Lock Company is a real, true and talented locksmith company in Columbus. The owner and his employee were helpful, kind and effective in performing a lock out for our camper as well as making new keys “out of thin air.” Not only were they amazing at providing their services, the pricing was completely fair. Thank you guys for saving our vacation! Do yourself a favor... call Craley’s. Don’t waste your time with the other so-called “Local” locksmith.

Alexander Koenig

After losing my only key in a motorcycle accident, I searched far and wide for a locksmith capable of helping me out in a time-sensitive and tricky situation. Shop after shop demanded I bring in the ignition (which I could not do due to my lack of tools); Craley's, on the other hand, offered to do it with the actual bike. When I went out on a limb and asked if he could do it from a clear picture of the key, I was blown away when he said he could and we agreed on a very reasonable price. He had it ready the very next morning and it worked on the first try. If you need a locksmith, try here first!

Chamie Townsend

Friendly, knowledge, fast, and affordable...what more do you need? :-)

bryce devore

Amazing service! Broke the key to my motorcycle and they set up a time to meet with me the next day on a Sunday morning to fix it. New keys work perfectly! Highly recommend!

Arthur McCleese

Was able to get a duplicate key made for my 2015 subaru forester made at a fraction of the dealership cost. I was able to get an appointment the same day I inquired about possibly getting a key made. When I showed up for my appointment the gentlemen was prepared and had me out the door with a working key quickly. Used the key multiple times today with no issues.

Jeremy Davis

Jim is a fantastic guy who takes the time to make sure the job is done right. When you call Craley's Lock, you are getting quality service from someone who knows what he is doing and most of all, from someone who cares. I would recommend Craley's Lock Company to anyone!

Jarrett` Rardon

My key would not turn in my 2005 Honda Civic. After calling multiple places and being told they couldn’t fix it, I called Craleys and he said he could do it.This guy came all the way out to Newark to help me out and it was such a nice experience. From the start he was a nice guy. And he said he knew exactly what he was doing. Didn’t take anymore than 45 minutes and my car started right up. Would recommend to everyone. He even beat the others prices !

Fawn UHL

I scheduled an appointment with Craley's to change the locks on a home I purchased. Prior to them showing up I had a couple questions and they answered them so I could make choices on what I wanted to do. They were punctual and very efficient in getting the locks changed. Great Job!

Jay Burris

Did what nobody else could, key that works in my 2000 Saturn

Staci Goodson

They saved us on an urgent need to copy a key to a sentry safe. Fast service and super professional. Done right the first time. Definitely recommend their service!!!

weth56

I called and set up an appointment at 12:30 on Saturday. when 1:30 rolled around on Staturday. I called and asked what was going on, since I have recieved no call. Stated they were busy and asked to reschedule for the next day Sunday for the same time. Once again 12:30 came and went and I called and stated busy again and asked to push back untill 3:30 and figured that would be fine. Waited untill 5:00!!! and no phone call. Called and left a voicemail and never received a phone call back. Very dissapointed, and awful customer service. Expect to open up an 8 hour period of doing nothing to have them come out. Would never recommend to anyone.

Rick Harris

After dealing with the emotional roller coaster of having our vehicle stolen, which included keys to our home and other vehicles, Craley's Lock Company provided QUICK, PROFESSIONAL service to rekey our entire house, 2 other vehicles, as well as our van, which was recovered, undamaged. Not only did they offer a GREAT price for almost a full day of work, they understood our situation, our concerns for our sense of security and our financial needs. Thank you so much for helping us thru this ordeal!

Marita Vannatter

I am very impressed with Craleys lock co. They are really friendly,helpful and very affordable. I had called them to ask for help finding a unique key. They said they would look for one and call me back..They called me back shortly after I hung up. They found the correct key, ordered it, cut it to perfection. I am so happy with how smooth it unlocks the door and goes in the ignition and starts the car. Its such a great feeling going and gerring a key once and be done. THANKS CRALEY'S FOR A GREAT EXPERIENCE.

Clint Sahr

I have been dealing with craleys lock company for 15 years very professional reliable and reasonably priced i highly recommend them for any of your lock needs

rachad sealy

I highly recommend coming here. I called around and everywhere else was super expensive. Just happened to be driving by, saw Craleys sign, gave me an amazing price and also got it done in 10 mins so they were also fast. If you need keys cut, come here.

Rachel Miller

I would highly recommend Craley's Lock. The technician was super friendly and professional. He even arrived a little early than the appointment time because he knew I was on my lunch break. He also gave me a deal on a new lock because the one I had was bent.

Alexander Aurand

Very helpful and reasonably priced. I was able to get locks that were original to my 100 year old house repaired.

Ray E

After two days of calling around and no one could help me because of my particular key on my car they got me fixed up in about 20 minutes any locksmith services I need or anybody else needs I recommend them.

Ryan P Jolley

Fast, friendly, efficient service! Craley can do anything you need (including tough-to-service items like BMW keys), so don't waste your time at the big box stores - go to a true professional like Craley's Lock Company.

Will Friend

Good service and reasonable prices...I had a key and remote replaced here instead of dealer and saved 75.00.

Makala Hopkins

The other day I lost my key for my car. They were able to bring another key for it and program it in a decent amount of time. The employees were very courteous and polite. Big ups to these guys, thanks again!

Monika Zoretic

I needed a master key made for my Toyota and Craley's Lock Company did it in 10 minutes. Much better price and more convenient than going to a dealer.

Andrew Lewis

Unlocked car door in 5 minutes. Perfect.

Deriek Milan

In February, purchased a motorcycle from a private owner and he only had 1 key. I have spent months trying to find someone to make me a copy. Everyone who could do it , which were few, wanted $40 for the blank alone. On a whim I contacted Craley's. Not only could they do it, they quoted me two at half of what the others wanted for one. To top that, we had missed each other and I received a call and the shop reopened and rescheduled. I'm happy to say I now have three keys to my bike. THANK YOU, GUYS!!! Your efforts and results are VERY MUCH appreciated.

Cindy Disbennett

Jim Craley of Craleys Lock and Key in Gahanna is wonderful! They are timely with very fair prices if you ever need a locksmith call Jim & Terri! She's wonderful too! Thanks for always taking care of us! :)

Justin Kattan

When I originally called, Jim was straightforward in giving me answers to many questions I had about replacing a key fob for my car. He even made sure when I was comparing prices that I was asking the right questions and getting the right product. After shopping around Jim was lower than the dealer and other lock companies when it came to pricing. Tyler at the shop did an amazing job in programming the actual key fob. Overall, great price great service and I would highly recommend them.

samantha keigley

Called at 9pm at night very friendly person and helpful. They met my husband the next morning at 8 am at their office even though they were busy. Made a key for our moyorcycle even though our key was broken and helped us in a bind! We were not overcharged it was affordable and will be using them in the future!

Elizabeth Flores

Great service !!! Nothing but great things to say fast,friendly and affordable! If yoy are in need of a locksmith this is the man for the job!

Daniel and Anna Hall

Tried getting a copy of a key made for 09 Subaru Forester from Byers Airport Subaru, people who worked there didn't know what they were doing. Bad experience and way overpriced so I left. Called Craley's that same day and set up an appointment to have the key made and programmed at the shop the next day after I got off work. Had two spares cut and programmed for less than the cost of 1 key at Byers Subaru and Craley's answered all my questions and was much more helpful.

J Casterline

I bought a used car with a key that only worked on the ignition. The fob stopped working a few days later and I was pretty much out of luck. Fortunately I found this guy on Google reviews and went over to have him see what he could do. He originally quoted me a price for a key over the phone if he had to make one. I got there and he made me an even better deal to just fix the lock so my current key would work. Twenty minutes later he had not only fixed the lock, but cut me a key anyway since my ignition key was so worn. Now I have a new key and clean locks. Couldn't ask for more. You'd be silly not to give him a try.

David Beard

Brought in an old Mercedes with a rare key. Within the week Jim had ordered the blank I needed, gave me the copies requested, and even helped troubleshoot some engine problems I’ve been having. Excellent service, extremely knowledgeable, and exceedingly friendly: Highly Recommend

Bill Kowal

Very friendly and fast. My motorcycle was stranded due to a lost key. Showed up exactly when he said he would and I had 2 brand new working keys in about 20 minutes.

Thompson A

WOW This OWNER wrote a bad review for my business because I hired him to do a job for me that he NEVER did and I wrote a review about it What kind of business owner does that? google can trace the IP and remove it for me. your response to my review is incorrect. You came 20 min early on our appointment date when I wasn't there. You left before I got there ON TIME. You set a second time on Thursday to meet me, I called you and you said you were busy and you can come on Friday. No call no show on Friday. I called you and left messages. You never came nor returned my call. I had to ASSUME you wouldn't call back and hired another company. Too bad it wasted 2 weeks of time for me. This review is the first contact ive had from you.

Vishnu Hegde

Lost the keys to my Ducati 848 and called up Carley’s Lock Company. Brought my bike to the shop and In no time he had me 2 keys cut and the motorcycle on. Extremely skilled and at a reasonable price.

Kay Smith

Excellent service! Ask for Frank. He is awesome, professional and friendly! Made a miserable situation so much better.

Connie Haberski

Great fast service! I went in for a new key & to get a key fob fixed for my daughters Honda. He was able to put a screw in her current fob, and didn't charge anything for that. The key price was just what he quoted me. Great, honest guys! I will definitely go back and tell people. Another great Gahanna business!!

Troy Purdin

Quality work, products and friendly.

Madison Ryan

I lost the key to my Honda Civic and called the dealer. They gave me an outrageous price to get a new key for my car....so I looked on amazon like everyone does nowadays but their prices seemed a little fishy. I found myself just calling a locksmith to get the job done right and at a price that wouldn't break the bank. I'm so glad I found this company. They knew what they were doing and were quick and friendly. After just asking a few questions we set up time for them to make my key and program it. Great value and a great company! Highly recommend!

Scotty Fox

I had a key that I had trouble getting duplicated. I went to 5 different places and had a total of 7 different keys made. And none of them worked. I ended up at Carley's via a google search and being close I thought I would give them a try. They looked at the key understood the problem right away and explained why the key was difficult to make for the lock that I have. The man went out of his way to help me. He custom made a key. And then came out to my house to finally "hand fit" the key to the lock. I also witnessed him on the phone with a customer who he treated as he treated me. Which was nothing less than professional. Hopes this helps anyone looking for a good locksmith.

Craig Agne

Only an hour after contacting him on a weekend, Jim drove to my house and rekeyed all the door doors to my house after a break-in . The thief also helped himself to extra car keys, and Jim took care of rekeying my car, deleted the stolen set, and created a new one. Recommended.

Joe Dunning

This company has fast service with competitive pricing. Thank you!

Zerina Lewis

There awesome got me done quick

Joyce Payton

Highly recommend! Very great customer service and was able to complete service in a timely manner!!!

Catherine Hodge

Only place we could find that could make our keys that we needed.. Perfect for anyone needing a second set made.. Especially for our utv and locks... Definetly going to him from now on.

Joshua Wells

Call about 5 different vendors before calling and he was easily able to come and get me a new key for the bike that I lost the key. People get locked out def need to call this company. He is fast and efficient. Will use him again if i get locked out or lost a key again

Jessica Byers

Fast service, got an appointment for the next morning! Locksmith arrived right on time, was very professional and got everything I needed done in a timely manner. Was able to get me multiple keys cut right from the van too!

Kenneth Sauer

I used Craley's to replicate a key for an older model car (1993). They were able to cut a brand new key for me when my original key was so wore out that it couldn't be duplicated. Fast, easy, affordable. If you're local, you can't go wrong with these guys.

Tommy Tremains

called this guy for a quote and he gave me a better KEY price than the other guys,but wanted 120 bucks to come to my house. Then when I was telling him about how I talked the the dealer he asked a disingenuous question about how he would be expected to have a key code to my car if the dealer did not? You said you have been doing this for 20 years sir. I i'd expect you would have compiled some data on locks since it is YOUR JOB. The business was lost the second he said that. He was being so disrespectful. I was about to come get my key made too.

Taylor Tedrick

Fast, friendly service. They actually care about their customers. You feel like family. Plus their prices are very competitive.

David Williams

I appreciate the Honesty and Fair price that I was quoted. Service was Excellent from the time I walked in until the job was complete.

Dejas Monroe

I recently purchased a motorcycle with one key. Instead of going to the dealership and getting charged hundreds of dollars for a duplicate, I sought out local locksmiths per a recommendation online on forums. I called Craley’s Lock Company and Frank answered. He assured me that not only did they have a key blank on hand for Yamaha motorcycles, but that it could be done within minutes. Sure enough, I was in and out of the shop within 10 minutes. Frank was a pleasure to deal with and a complete professional. I will definitely be coming back again.

Kalvin Breem

Fast and friendly. Lost the keys to my car and they were able to guide me through the process and make a new in very expedient manner. Highly recommend.

John Brodek

Came in to open my Business today, and my door fell off of the hinges. I called Craley's Lock and they responded immediately. Replaced complete door and frame with new higher security locks. The door looked amazing. My customers complimented my front entrance as she was walking up to my business. I highly recommend Craley's lock company. Once again thank you Jim and Frank!

Aadesh Sthapit

My honda car key broke and I lost it at work. He met me the same day at my work and made the key on site. Super nice guy, and an affordable price. He even came during some really bad weather. I will definitely use him again.

Angel Daugherty

This place should have been posted first on Google. I called a few places before this one because it's not posted first. It's first in price, customer service, and they actually care about their customers. I got copies ofof car key and house keys very quickly, and they were a delight to talk to.

Adam Powell

I lost the ONLY key that I had to my 2003 Toyota Camry in late December. Knowing that I had to contact a locksmith was not a good feeling since I knew it would cost a good bit. I was also aware of many locksmithing fraud's that exist thanks to the local media. I called around and got many quotes ranging from$250-$500 to craft a replacement key. And then I called Craley's. Jim returned my call quickly on a Saturday and agreed to craft me a replacement key on a Sunday for MUCH cheaper than any of these quotes. I was skeptical, but agreed of course. He came to my apartment, and although I kept a close eye on him because of skepticism, he delivered a key to my car and really got me out of a bind while saving me money within an hour. I am thankful to have found him, and if I need a locksmith in the future, he will be getting my business. Thanks again!

Victor Mikus

I ordered a new key fob for my car. The staff was knowledgeable, friendly, and considerate. They programmed the key fob quickly and it works perfectly!

Anita Hayes

Super nice and quick! Will definitely use them again!

David Edwards

Perfect service and saved me money and time! I went for a duplicate Jeep key and had bought blanks online, made in China. I was informed that these keys often do not work so he offered to order me a new, genuine Jeep key with remote. Went to the shop and 10 minutes later I was on the road again! Great service!

Ryan Magada

Jim helped my family out in a pinch. He got us into our van when the fob and lock stopped working in the Kroger parking lot on NEW YEARS DAY. It never felt like an inconvenience and Jim was SUPER helpful. Highly recommend!

TheReal McCoy

Great place!!!!! Went to slaters key cut for my motorcycle in 15 min... only worked the ignition.... lol THANKS TO CRALEYS I now have a ket that works my ignition and my gas tank!!!! Only 5 mins!!! And great art work as well!!! Cool place genuinely

Hayes Jax

Local company very reasonable and honest pricing.

Greg Osborne

My 2006 Honda Element ignition switch lock froze up so I called Germain Honda for a repair. I was quoted almost $900.00. I looked on-line on how to remove the switch myself and found it easy to do. I took the switch to Craley's Lock Company after reading a similar review to mine. He completely rebuilt the switch for only $65.00! I then reinstalled the switch in the Element in about 20 minutes and it works perfectly. Great service, even better price!!!

Angela Fortman

Never knew how much I missed my keyless entry. Thanks locksmith dudes for programming me a new one and cutting me a copy of my key. Not going to complain about the wait, I kind of took a nap lol.

julian jackson

I have passed this place to and from my way home on countless occasions. I had a recent mishap with a lost key to my vehicle. I contacted not 1, not 2, but 3 Ford Dealerships for them to tell me that not only would I need to purchase the key at $35 & but pay an additional $135 for programming of the key. They also noted I would need an appointment and could not do it same day. Nervous I would lose my spare keys, I knew I had to act fast. I thought that I saw a place who makes keys next to the Gahanna Lanes Bowling Ally and immediately traveled to Craley’s. When I pulled up, I was greeted by a man outside working on a project with another gentleman. I was welcomed to sit inside to wait and was greeted again within another five minutes of playing with a fidget spinner attached to a pen in the front office. Once the man came in I gave him the rundown and it was all history. I was out the door in 5 minutes with a brand new car key, programmed and all for $79 A big thank you to Craleys for a quick and painless job well done. Who knew that such a small and legitimate business could do such a good job. This is one of the good ones. A much better deal than all dealerships and they’ve now earned a return customer. Hopefully I won’t flush another pair of keys down the toilet. Cheers!

Lisa Guzik

This company was awesome! They were quick to respond when my son locked his keys in the trunk of his car. They helped us problem solve how to "unfreeze" the lock. Another time, the owner came in on a Sunday to make a duplicate key for one of our cars. I highly recommend this small business. Excellent customer service. We will be back! Thank you Carley's Lock Co.

Samantha Ware

Craley's Lock provides fast and friendly service, competitive pricing with top notch quality! The genuinely care about their clients and take pride in the service they are providing. Teri is easy to work with and I will definitely recommend to everyone I know.

jay taylor

Craley’s Lock is amazing he went out of his way during after hours to help me with my key and fob. Furthermore, his prices are very reasonable and his service was fast and flawless. I’ll be going back for future work and referring friends and family.

David Saleme

Exceptional service. Easy to work with, did a great job locating and acquiring what was needed for my job fast! Thank you sir!!

Troy Sweebe

The service was great. I had an issue with my trunk lock on Wed and they scheduled me for Thurs to get it fixed. Jim was quick, professional and friendly! The service was done right and I was given a fair price. I would highly recommend them to friends and family!

Carla Meinberg

My fathers airforce security padlock was in the closed/locked position when it was given to me after his death. Unfortunately other locksmith companies told me it would have to be destroyed to open it. I took it to Jim and he was able to open it and set it to factory settings so it is a usable lock. So grateful to have my fathers lock in working position.

Kyle Campbell

Fast and friendly. I know who to call when my ex locks herself in my car! (That was a joke)

Paul Berick

I left a message this morning and it was promptly returned. Carley's said they could copy they old key to my 2007 Travel Trailer. I drove in, the gentleman was extremely friendly and professional, and he quickly and affordably produced three copies for me on the spot. In and out in 5 minutes. I'll definitely go here for future keys!

Teri Wolff

If you are in need of a locksmith, this is the company to use. Fast, friendly service at a price you can afford. They saved me hundreds of dollars. I called, made an appointment and the complicated key I needed was made in minutes....while I waited. Do not be fooled by the 19.00 service call offered by those other company's you see at the top of a Google search. If the price seems too good to be true....then it probably is. They spend thousands of dollars a month to be in that spot on Google...how do you think they pay for it????.....by ripping off their customers or destroying your property because they don't have a clue how to make a key,get into your vehicle, home or safe. Luckily after to speaking with "that other locksmith company"..... I made a call to Craley's Lock Company Inc. and got exactly what I needed at a fair price. I highly recommend this company.

Nick Carter

Great company to work with! Communication was excellent, craftsmanship was amazing and the price was in line with the quality of work. Will use in the future to update the rest of my doors.

amanda mcfarland

I lease out properties and i had three doors broken into on one of my buildings . I called Craleys Lock and they came out right away and fixed all three doors . I feel that they were fast and friendly and knew what they were doing . I feel the building is very secure now . Thanks Jim & Frank

Sarah Glassburn

Fantastic experience! Quick turnaround time with quote and service. Noticed additional work that I needed done and gave me a couple referrals. Would definitely recommend!!!

Adam Myers

Great service, very experienced. Came out same day and got my car running again.

Seth Parker

Friendly service, very reasonable pricing for a replacement key fob & key! You'd pay significantly more at a dealership. Jim ordered the parts, and all I had to do was show up, hang out for about 30 min while he programmed the key fob & made the new key. Easy, quick, great price.

Douglas Zak

Great service! Jim was very patient when trying to get the right replacement and remote key for my 2016 F150 and get it programed correctly. I would strongly recommend anyone wanting or needing an OEM replacement key and remote to call Jim. Same product as dealers. much better price!

Brandynn Adams

Thank you so much!! I don't know many businesses that will "re-open" to service a customer. I greatly appreciate you taking the time to cut the keys for me, and also have a welcoming attitude while doing so. I am new to the area and appreciate you being available for me. Great example of excellent customer service and the small business difference!

Brian Carver

I had a Corvette that needed keys made for the door. I called and got right through, I was able to get my problem fixed right away and the price was very good. The owner even took the time to explain the lock operation and we discussed his interest in muscle cars. Very great experience and a true professional!! Will recommend to all my friends.

Dana Sims

I hate that I forgot to write this review last year. The service and rates were first class. I needed to have a lock cylinder replaced in my Toyota. He did everything possible to unstick the tumblers so I could use my original parts. Even with that, his professionalism and mood were terrific. I highly recommend him as a first choice in locksmith needs in Central Ohio.

Ethan Barnhardt

This morning I had a major case of the Mondays and I walked out of the house and locked the door only to realize I left my keys inside. It was before 8am and I wasn't sure who to call when I Googled locksmiths in Gahanna. Craley's popped up with excellent reviews and when I called them and explained my predicament, they had someone out to my house in under 30 minutes. Less than five minutes after that I was inside the house. Couldn't recommend their services more, 5 star quality! If you are ever in a situation like mine, Craley's Lock Company will be there to help you out.

Mr.jones

Absolutely the best hands down....fast service and quotes over the phone and also will cut a key for u right on the spot....im going to tell you now you cant go wrong with this company

Aaron Troyer

Jim was friendly, helpful and informative. Good price and great service!

Luke W Giannoutsos

faster and cheaper car key repair than the dealer ship.

Dan Chapman

Jim was willing to meet me on almost zero notice right as he was about to leave his shop for the day. Getting an extra key made for my Honda turned out to be a pain, because my only key was VERY worn. Jim took extra time and fitted several tries until he got the fit absolutely perfect! And the best part? About a third the cost of a dealership. Today was my first experience using Craley's, but will not be my last!

Rachel Weiler

Had issues with my deadbolt on a Saturday night. Brian was quick to respond and not only fixed the issue but got me a new deadbolt in the matter of 20 minutes. He was incredibly helpful and informative; moreover, he didn't just fix the current issue, but he made sure to put in work to prevent it from happening again. Highly recommend Brian and Carley's Lock Company!

Kenny Hummler

Called Saturday morning for emergency service after I sheared off my key in the front door. Jim showed up within the hour and got the cylinder changed out and new keys made on the spot. Great customer service, fast, friendly, and very fair pricing. If I ever need service for key-work again, I know where I'll be returning to!