Reviews of Advanced Lock and Key (Locksmith)

Christina Redella

Great and exceptional quick service. Spent time explaining new lock system.

jeffrey Ekstein

Apologized and called. Was in building location wth difficult cell service. Came immediately and did great work. Would use again. Highly recommend

Demetrius Bennett

Great service. Cheaper than anyone else Thanks for the good service

Mac Carter

Excellent. Service made me a key and programmed my remote. Shop is great

E Lawson

Very reasonable, professional and had the job done fairly quickly... would recommend to anyone who needs a great locksmith

Greg Sheerer

Needed a locksmith to get us back in after we both locked ourselves out. Advanced Lock & Key showed up earlier than promised and had us back in quickly. The locksmith was courteous and professional and the price was more than fair.

Benjamin Weinberger

Showed fast, answered the phone fast, was fairly priced. Would recommend to anyone with a lock in need of repair or replacement. Jim was very helpful.

jusleen Samra

Best experience I could describe. It's hectic buying a new house and getting everything started. Jimmy came out the same day and worked with my availability. Got the best door's with excellent security. Thank you so much and definitely will be using their service in the future.

Erica Anderson

Best locksmith. Shop is very nice and service is awesome.

Metroid Metroid

Good Services Good Job He does excellent work.

Paulette Scarsella

Thanks for all you help. God bless!

Petra Thompson

Great customer service fast and efficient and great price.

Andrew Moore

It was kind of funny, Jimmy went to replace a lock on one door but we had multiple of the same lock on the facility. He wasn't aware of that and he started working on the first one he saw (understandable). He was suppose to be there at 11:00 and by 11:10 he had the new lock and in and almost ready to go before I caught him and told him he was doing the wrong door. We both laughed and he didn't have any problem reinstalling the old lock and installing the new lock and made sure it was operational. Cool guy, professional, punctual, and a fast worker.

Dartangnan Reid

Great service. Jimmy was prompt and extremely professional. I had another locksmith here which wanted to over charge and claim no one else can do the job. Advanced lock and key is first choice from now on. Thank you

Down Low

Great service. Best prices I found. Came same day. Thank you

Michael Stewart

Great guy. Efficient and knowledgeable .highly recommend

Sharleen Evett

Great Service. He was able to help out and price quote was exact.

Ronisha buckhanon

They came out and fixed my key within 30 mins. Great service very polit. I recommend them to anyone that’s having trouble with keys or lock services

Roman Anderson

Came out quick and made me a new key for my 2016 Malibu best price around

Bobby Bennett

Great locksmith service. Prompt and efficient. Awesome shop. Will use again

Jada Smith

Got our locks opened and replaced. Great selection and prices. Awesome customer service. Will use again.

Shawn Ehrhart

Very prompt service by a true professional. The price matched my needs and the aptitude of the Servicing Technician. Couldn’t be happier with the results!

Aaron Holt

I was very pleased with the service we received today. The representative was easy to work with and had great customer service.

Robert Tommer

nice people fast and speedy service. Highly recommended.

Elizabeth Polk

Very good services. Quick and knowledgeable. I could tell our service tech was experienced and he helped us with out entire home.

Austin Felser

Fast service. Affordable and very professional. I should know my family is full of locksmiths in Toledo . This comapy is definitely worth the call

D S

Real fast, super polite, awesome service!

Richard Sims

Great service. Honest and fast.

Will Safadi

Great service. Made me a new key for my ford. The best price I found in town and he even gave me a spare key for free. Highly recommended. Thanks.

Kristin Reiner

Great service. Came to our home on Thanksgiving to help with a doorknob lock situation. Was at my house 20 minutes after I called, and quickly took care of the problem.

Heaven Godbold

Great service and pricing was awesome. Got here quick. Made me a key for my brand new car in ten minutes

Chái Lynn Mintz

Had a deadbolt emergency on Monday evening. I could not get the lock to turn. I googled "locksmith in Shaker Heights" and called the 1st place listed: Advanced Lock & Key. Someone answered quickly and had no problem getting to me within 15 minutes. My issue was resolved in less than 10 minutes with a whole new deadbolt and door knob. Excellent service and a completely fair price for an emergency situation!!

Zakiya Tompkins

Very professional, gave us all of our options. Work was done in a timely manner.

Daniel Rodriguez

had an mishap with a guy that came out. Owner called me and fixed issue. Satisfied with outcome and way the owner handled the situation.

paula helton

Fast affordable service... I will definitely refer others

Angelo Taylor

Great service will recommend to anyone got the job done in less than 30 Mintue’s

William Townes

He got here fast. And got right to work. It was fantastic.

Nicole Chahine

Excellent customer service!

timothy sanders

wow!! All i can say is this company was outstanding! lost my keys. while out with friends, it was late and dark out. Called the police and they referred me to Advanced Lock & Keys 24/7. ( felt safe already). A nice gentleman (Jimmy) came in less then 20 minutes and spent about 15 min to unlock and remake my key!! I am one happy customer!!! Thank you Jimmy!!

Jazzie Johnson

Call them anytime! Great rates and quick service

John Weber

Worked faster, worked at a better price, and actually MADE A KEY for me (and a spare!) unlike what the other guys did. Can’t recommend them enough!

Eric Hernandez

Jim was great today. Thank you for helping my daughter with her key ignition.

Cynthia Dansby

Had an emergency last night and needed a locksmith, my first experience. They were very quick and professional. I would certainly recommend them.

Robert Burton

He arrived on time and installed the lock quickly. I recommend this service for anyone.

Jamisha Coachman

I bent the key to my brand new car and then panicked out. This service was so great he sent someone out within 30 minutes and the worker was very quick! I am beyond satisfies with the price and timing seeing as my key had to be Programed! Thank you!

Albert Bryant Jr

Jimmy was great. Told me he'd be able to take car of me before 4 and that's exactly waht happened. Definitely recommend him if you are in need of a key

Dejuan Richard

Great service. Came out and fixed my issue with a great price. Thanks

Talia Sawyer

Jimmy came out to my business. Set us up on a new master key system for 180 doors. Had the job done in one day amazingly. He is prompt efficient and extremely fast. Thank you. We are excited about our new key system. Highly recommended

Victor Okatahi

Jim came out made Mae me 2 keys for my Lincoln towncar. Fast cheap and honest. I will use again Thanks bro

Gus Ball

Always there as fast as he can be gets the job done fast. Recommend him

Nathan Marinchick

Getting locked out of your car sucks, but if you find yourself in that situation (as I did), these guys will get you back on the road quickly. No hassle...no nonsense...They are real professionals!

space liquid

i lost my keys, i called advanced lock and key , joey came out, programmed and cut a key on the spot in 5 minutes or less, very professional, polite, and understanding of my situation, i highly recommend this company

kam sir

Fast service. Great prices. Made me a key for a 2015 camaro cheaper than the dealer. Will use u again for sure.

Robert MacGregor

Great customer service at all hours of the day. Would highly recommend to anyone in need of a locksmith!

Jason Hunter

Absolutely fabulous. Helped me out promptly and professionally. Would recommend this business to anyone!!!!

Jacob McNiece

I've used this locksmith on 3 occasions. Jimmy is always prompt, helpful, and professional. I hope to never lose my keys again but if I do I know Jimmy has me covered

Gauntlett Eldemire III

Very reliable and quick. Got to my location within 15 mins. Turned an unlucky night into a better one. Finished the job in 10 minutes with a smile on his face. Thank you again!

Alli Zube

Super fast service. Very patient and thourough

Dan Zaniewski

Jim was prompt and fast!!

Leonid Feldman

I had an older(2003) Toyota corolla car key and was having trouble getting a copy made in any typical hardware store or it was very expensive to have a traditional locksmith come out. I came down to the shop in the evening and it was done inexpensively in less than 5 minutes.

bill B

Greatest locksmith, on time sent by God A B World Min. Thanks

Kevin Holman

I called 4 other places. Advanced had the best price quickest arrival time and no funny business. Just good honest service. Highly recommended

Barbara Greenspan

I looked up locksmith on angie's list on Sunday and was given 3 with all A ratings. While I was staring at screen, my phone rang. It was Jimmy from Advanced Lock. We made an appointment, he arrived on time, had everything he needed, was clean, neat, efficient and reasonably priced. I'd use him again.

Mike Shanker

Just called in to inquire about getting a key made for an old car. they picked up the phone immediately listen to my concerns and were able to direct me to someone who might be able to help with my issue. I'd definitely recommend this company based on my experience with them

EMPIRE GROUP

Jim came out and made new keys for our vehicle fleet. Great service and extremely professional.

Rayshawn Burgess

Opened my safe. Quick and affordable

Kay Marie

Great service. Awesome setup. Thanks

india johnson

Amazing service. Arrived on time and made us a key no one else could. Jim is the Man. Thanks advanced lock and key

Justyn early

Very good service. Honest reliable service. Unlike his competition he gave me the best flat price and did great service. Highly. Recommend

Phyllis Baker

A locksmith from Advanced lock and key arrived at my home within two hours of calling. He called ahead and asked to delayed his arrival due to another lock out. He was very courteous and helpful replacing our ancient door's dead bolt and knob. He worked quickly and efficiently. I was so happy with the service.

Charlene Boyd

Great servics. Fast and affordable. Thank u

Deanna Johnson

I had lost my car keys to my 2011 Chevy Cruze , all day i was calling because i didn’t have a key & the neighborhood was so bad i didn’t want to leave my car everybody wanted to charge me 250$ for a spare key without even a remote .. called gave them a time & told them all i had good reasonable prices & now i have the key i want & love . Thanks guys i really appreciate it

Alice Madden

JIMMY CAME OUT AND MAD ME A CHIP KEY FOR MY PONTIAC AND PROGRAMMED A REMOTE FOR ME. FAST PROFESSIONAL AND HAD THE BEST PRICE IN THE CITY. THANKS. WILL USE U AGAIN. AWESOME SETUP IN YOUR WORK TRUCK.

Reckless Boonie

Great service. Came out and made a key for my Mazda. Affordable and honest. Thanks Jimmy

Brittney Bird

Fantastic service!! Came out in a timely fashion and was quick with quality work!!

Jayson Lesyk

Jim was awesome working with me to get a motorcycle and car key cut for me. He was quick, friendly, and gave great service. Highly recommended!

Burke Engelhardt

SUPER AMAZING! Really fast and way better than anyone else! The dealer wanted me to tow my car in and then expected me to pay some outrageous price! NO WAY! These guys are the best!

Danae Lane

Place is very professional, Great Service , & very fast... I would recommend to everyone

Jeff Jackson

We needed our 20 buildings rekeyed and Jim came out that same day and gave a quote. With in a couple of days all 20 Buildings were all rekeyed with the High Sercurity Multi- Lock best investment for are community Great Price and Great workmanship

Stephen Harris

Great service. Thank you. Best company

George Clark

We called on Advanced Lock and Key for a last minute decision to change our locks. We called to make an appointment and they came to us within the hour. Job was complete on three doors in less than 30 minutes. This is the 2nd time we have been serviced by this company and they do fine work. Thank you for your prompt service.

Shanice Wiggins

Great service they pulled right up thanks guys!

B C

Wow!! Although I didn’t do business with these people because I was out of their service area, they answered the phone in the middle of the night, gave me great advice and my car was up and running in no time. Good customer service is hard to come by this day and age but these people truly care. 5 stars all around. Thank You!!!

Lauren Hall

We were locked out of our vehicle & the locksmith met us in less than 20mins & already had a key ready when we arrived!! He was professional & fast!! I recommend this locksmith to anyone in need!

Felix Kilimakher

What a great experience, this guy made me a Yamaha 1978 xs750 motorcycle key in 3 minutes, met me at a parking lot made it so convenient for me. Very professional and kerdeus. Thank you so much. Felix

Niki Sayah

Thanks for the quick response. Professional and honest.

Ellie Biltz

Jimmy was great! He was very knowledgeable, quick, and had a great selection of doorknobs and locks to choose from at various price ranges. He even set up the key-less entry system in addition to installing it. Would highly recommend to anyone!

Libby Karman

This company was awesome! We thought we were going to have to buy a whole new door due to the age and size of the lock - and Jimmy was able to replace our lock with a new one that looks great - saving us tons of money. He went out of his way to go out and find a lock that matched the finish of the rest of the hardware in the front hall. Five stars!!

Pete Skirpstas

Great fast service. Thanks for the good price. Highly recommend these guys. Happy holidays

Lisa Harris

Fast reliable service and got the job done thanks guys will be recommending you guys to friends and family.

trigger05 simms

Great service. affordable as well

G B

Excellent service. Prompt, friendly and knew what they were doing. Reasonably priced.

Anissa Young

Company came quick Jim did an awesome job, Thank you!

demonica bennett

Came and Got a key made for my Saturn great price thank your your amazing.

mona rainwater

Professional, kind and honest. The kind of person you always want to deal with. His prices were very fair. This one is a keyper!

Peto Teal

Jim came out within 30 minutes and got us into the vehicle and made a new key with programming. Best price around. Great service. Thanks

Simon Herrera

Worked with Jimmy. He was quick and easy to work with. Did a great job!

Lily Alten

I called this morning and the locksmith was out this afternoon. He was courteous and called to let me know he was running a few minutes late. Within ten minutes, I had two new keys for my car. Will definitely use Advanced Lock and Key again if needed!

B Siondra

Made me a key for my vehicle. Took less than 5 minutes. It was great!

Chris harwell

Great service. Made it on time and solved my problems. Will use again.

Christina Holmes

Thanks for the fast honest service. I called your competition they are way higher than you. I will use you again for all my locksmith needs. Thank for the good job.

Bro Cole

Came out made a key at 1am in the middle of a blizzard. Much respect. Thanks for the prompt service.

Deshawn Brown

I originally called another person and was told to wait 10 minutes but waited an hour and no one showed up so I decided to call advanced locksmith and The service tech was very fast and efficient showed up 10 minutes and bam I had a key!

Brian Cornell

High quality, fast, and personable. I'll have Jim's card handy anytime I need lock work.

Isis Henderson

Very fast cheap and friendly

Andrea Bailey

Great service, professional, goes above and beyond. Will use this company again.

Big Brotha Trap

Very good service key works great

James Neal

Best service .best price .I will use them again and they are fast.

Elizabeth Spaulding

Advanced Lock and Key was great! The pricing was fair and he was at my house within a few minutes. The door was open within a minute and he did no damage to the lock or door. I highly recommend this locksmith!

Ben Weiss

Great experience

Ron Skirpstas

Great service. Affordable prices. And his van was setup really cool. Great locksmith overall. Thanks Jim.

Keishay Huffman

He answered at 7:30 am on Sunday and was ready to meet me at the store right away. Service is quick and easy. My new go to for all future locksmith!!!

Clarence Jones

Superb service. Honest and professional. Best service I had from a locksmith. Thanks

Ricardo Rucker

Locksmith came and fixed another companies bad workmanship. Other locksmith was there for hours he was there 20 minutes. Very satisfied with the results. Thx

Michael Johnson

This guy is absolutely awesome. He was so fast and operated with indescribable precision. I recommend him to everyone

Tiauna Hendrix

Made me a key to my car for the best price I could find. Thank you. Awesome service.

darlene bridge

I had jimmy at my home and he changed all of the locks , excellent work and very reasonable I wouldn't use anyone else he is very professional.

Tamara S

Great service. Very nice. Came and changed my lock. Fast reliable service. Jim was extremely helpful and he answered all my questions . Highly recommended

deyoung grant

Thanks for the great service. Best price i could find Very professional and honest. This is my locksmith from now on. Thanks Jim

Edward Pearl Jr.

Quick service made me a key for my car in 10 minutes. Best price in the city.

Altino Rucker

Jimmy hooked me up with new keys and a remote for a better price than anyone offered. Prompt and honest Great service

Matthew Call

Answered the phone right away, came right after the job he was working finished and got my Jeep a new key fast. Quote was accurate and super professional. I’ve saved his number and will call again if I need to.

Tierra Coleman

Great fast service. Will use again. Highly recommend. Thank guys

Tee g

Great service!!!! Jimmy came and did the work hassle free and ASAP!!!!

Ria Hamilton

Thank you so much very quick had no problems truley thankful lost my car keys and replaced them in 10 mins

Van Wilder

Made me a key for my Yamaha R1. Good price very prompt and professional. Highly recommended

Adrienne Ayers

Came out in a good time frame. Very reasonable gave me a new key for my car will recommend to anyone.

corina miller

Made me a key for my Lexus and got me going Honest service great customer service

Seth Guren

Great service. Called me right away. Was on time and performed services very fast. Would highly recommend.

Richard Kaiser

Jim was awesome!! He came out right away & did an amazing job on a very difficult antique door. He was very pleasant & professional. I would highly recommend his company to anyone.

Fransella Haynes

Definitely worked with me when he priced my car keys. I was looking to get a second set and he gave me a good deal on my key/key fob which needed to be programmed. Even came to me to do it. Very patient and respectful. Good work. Quick. Thanks! Definitely will recommend!!

Brandon Williams

Jim is a very knowledgable locksmith. Gave me the best price from 4 companies. He came as promised and got me a new key to my car and programmed it onsite. Thank you

Christian Ohman

Very fast! Came to my house in a half hour after I locked myself out.

Delonte Shaw

Great service. Made me a key for my car and got my on my way Best price I found. Highly recommend

Reginald Tate

Came out quickly was very professional. Great

Kia Pennington

I called Advance Lock and Key to change the locks on my new home and they were very professional and quick. Even gave me recommendations on the different types of locks. Great service!

Annette Dyer

Great fast service. Made me a key for my 2013 Hyundai Elantra in minutes and has the best prices around. Thanks for the good work.

Genai Parks

Great service made us a new key. Awesome.

Judy Raines

Advanced Lock came to my location and was able to give me a replacement key. they were quick and got me back on road

Jacob Bowling

Did an amazing job. Was very helpful!

Ernest Hatten

Guy came ASAP to me and got me 3 keys and a new lock fob for a very reasonable price. He said 45 min, came in 35. Took 20 min to reprogram everything and he was on his way. Thank you!!!

Ortal Panker

The valet company lost my car keys and my house keys. Jimmy came out and made me a new key on the spot and got me started. Made my awful night a lot better. He than followed me home, let me in and rekeyed all my locks and installed 2 dead bolts. Amazing service professional, and has an awesome set up in his van. Thank you. A+++++

Carla Craig

Jimmy answered my call immediately and Tony called me back under 5 minutes after to confirm my address and that he would be out to me in 30 minutes, which he was. I was very surprised because the only type of vehicle assistance ive used in the past was Triple A, where you can wait up to 4 hours for service. Advanced lock and key was fast, friendly, reliable, and even guaranteed no damage to my car in my lock-out situation. 10/10 would recommend.

Mark Vanek

I always appreciate someone who is willing to answer the phone on a holiday and provides great honest service. Jimmy came out on thanksgiving got me in my house and made me a spare transponder key for my car in less than 30 minutes. His van is setup like a mobile shop and is the coolest thing I've ever seen out of a work truck. Thanks for the great service. Hope this review helps you get more happy customers. Happy holidays

Madison McShepard

The representative was at our home in 15 minutes. He was very professional and quickly solved our problems. I would highly recommend this company.

Geoffrey Stuk

Subaru’s are tricky. Advanced Lock and Key company does exceptional work. They were Very prompt, Very friendly, and reasonably priced. I highly recommend them!

Aarion Cain

RUDE!!!! UNPROFESSIONAL!!!! NOT PERSONABLE!!!! WORST EXPERIENCE OF MY LIFE!!!! DON’T USE THESE PEOPLE. The person on the phone wasn’t nice when I first called. I got locked out of my house. The guy pulled up to the house, honked the horn, got out of his vehicle, didn’t ask me which door, just approached the door and gruffly asked me which lock. I told him both locks and he proceeds to work on it after I was given a chastisement where he says, “See this is why we have to give a quote over the phone cause now it’s twice the work and these are old locks. Mind you, he never said hello nor told me his name and introduced himself. I made no effort to have conversation with him because he was totally unapproachable and short. His demeanor is one that says he’s never in a good mood and is just someone you don’t ever want to get to know. He unlocks the door and I go in to get payment. I pay for the service, I mean disrespect, and he leaves. I go to lock the door and the top lock won’t lock or unlock with the key. I call him back and received the response I expected to get. I was yelled at and I never got loud with him and was spoken to as if I should’ve known that was going to happen. I am going to report this business to the BBB and attorney general to get my money back. I don’t know much about locksmithing but I should’ve been educated and informed about any possible mishaps and given the chance to decide if I wanted to proceed. WOW!!!! I HAD TO ADD ON AN ADDITIONAL COMMENT AFTER HOW I WAS TREATED LATER THAT DAY. I finally found out the technician’s name because he never told me when he came: Jimmy. Of course, no last name. After leaving the review, Jimmy called me and proceeded to chastise me for leaving the review and decided he had a right to tell me that I was incompetent like his other customers that don’t understand locksmithing and call him back after their locks don’t work after he serviced them. I hung up the phone......What else was there to do? I couldn’t talk to him when he was at my house, couldn’t talk to him to tell him what was going on after he left and i couldn’t talk to him again because all that would happen is he tell me how I was wrong. Wrong for what? All I did was call for locksmith service. Eventually a supervisor, Shirelle, called me and I had to explain to her what happened. She eventually proceeded to get Jimmy on the phone for a three-way conversation where he continued to do what he did when he called me before. He was getting mad at me for his interactions with previous customers and he said he would come back and take the lock apart and show me the parts to prove that the lock not working is not his fault. I’ve been living at this location for 31 years with this exact same lock and never had any problems until after he serviced it. He said customers have had this happen before after he serviced them. Ok, so the locks didn’t work after you serviced them?! But, according to him, it’s not his fault. If this is something that can occur after you service them then it’s something that needs to be taken care of by Jimmy. I’m not unintelligent, by no means, but in offering a locksmith service where I know that a lock can jam after being serviced I would follow through on the service and come back free-of-charge to fix it and without blaming the customer for being incompetent for something they didn’t do. I had to hang up the phone. He’s impossible to talk to so how do I get my money back? Eventually the supervisor, shirelle, says she’s going to speak to the owner, Sam, and give me a call back. She calls me back and has a supervisor on the phone named Mike. He gives me a deal that I couldn’t accept. The deal didn’t involve me getting my money back. Mike became very nasty with me and blamed me for the expenses that the company would incur for sending another technician and told me I was messing with this business by leaving a negative review. Again this company blamed me. STEER CLEAR OF ADVANCED LOCK AND KEY!!!! THEY DONT RELIEVE HEAD ACHES, THEY CAUSE THEM!!!! The owners response is a total lie!!!!!!!!

Jonathan Monnin

Excellent service. Took less than 30 min from calling to getting in all during rush hour. Rates were good as well!

sexypixie100

I was in a pickle, l lost my set of keys during my day off and needed to have a replacement fob key made for my car asap.. I contacted this place at 11am and had a new fob programmed and everything in my hands by 11:45, there was a small hiccup with the lock buttons for a minute but once again, I called and they were there to fix it at no additional cost.. you can really rely on them

nag chandana

They did what they promised. Good work

Megan Baker

Called at 9pm told him about my lost key for my 2012 Chevy Cruz I live on westside he is located more towards the eastside and was at my car getting the key made by 945pm. If I ever need a key made again I will for sure call him back!! Had the key made in 15 mins then I was on my way! I have never been in a situation like this and he for sure saved the day!!! Thank you!!!

Maggie Sonntag

Awesome service. Rekeyed our locks and adjusted the ones that gave us problems. Very prompt and professional. Thanks

Jeff Williams

Quick and fast came out and got me in my car

mary walsh

I called Advanced Lock and Key because they were local and I wondered if I could get locks replaced at home rather than buying and installing them myself. Not only could they help, but Jim was at my house within ten minutes of my call! Talk about service! We replaced all the locks and I even got multiple replacement keys. Plus, he installed a better lock on one door for added safety. I am super impressed and highly highly recommend!

tyree gordon

Awesome service. Fast efficient and HONEST.

silly guy working

Jim came out. Made me a new transponder key for my vehicle and got the car started quick. Great service.

Rickie Hurt

Quick fast cheapest price I could find

Nico Salerno

My key for my Chevy Malibu snapped in half at work and Jim came right away and fixed it in minutes. He also was a genuine guy and have me a great deal on two keys. I highly recommend him.