Reviews of Marshall's Locksmith Service Inc (Locksmith)

Lane BT

This place is very professional. They're very customer friendly. They made my keys and programmed a new key fob for me. I was in and out of this place in no time. They truly know what they're doing. I would definitely do business with this place again.

Lindsay Dutra

Great staff, fast, courteous and very professional. They actually enjoy what they do.

Jessica Story

Would give zero Stars if I could. Nearly ran me off the road on I-40 getting onto I-440. I'll never use a company with irresponsible drivers that put other people in danger.

Red Howard

Responded on site within an hour of my call for a re-key at a new commercial facility we purchased. Fast service, excellent prices and very polite and knowledgeable technician. Marshalls will be my go-to locksmith from now on.

Anna Jones

Marshall's came recommended by 4 neighbors. The estimate process was very easy. I just emailed them pictures of the current door knobs I needed replaced. The technician , Chris, answered all my questions over the phone and was very quick when he came over to install 3 locks. I will use them again in the future.

Enrique Mustieles

Terrible prices. Wait times are way too long. Don’t recommend it at all.

Raghuram B

Excellent service !!! Got my car's driver side lock cylinder fixed. Though the OEM part was tough to get in short time, they searched their inventory to find a match and replaced it. Also got the handle changed for no cost. Dont go anywhere else if you have some complex lock/key issues. These guys are best. I recommend Marshall's!!!

German Gomez

Very professional, knowledgeable locksmiths Andy was very helpful and patience best locksmiths in Raleigh.

Evan Kilpatrick

Great service. Saved a lot of money going here instead of the dealer for a car remote.

Annette Holesh

Great service! Came to our home to repair ignition is an auto. Highly recommend Marshall's Locksmith.

Scott Stupak

I just had 2 deadbolts drilled and installed. I'm glad I paid the extra for them to swap out the old door knobs because everything mates up perfect. I've ruined a door AND a door jamb trying to install a deadbolt myself. Worth every penny.

Tripp Walden

Very helpful. Requested a residential service and got a recommendation to try first on my own. It worked!! I will definitely call again in the future, when I need a real professional!!

moviegeek80

After a short discussion over the phone about what I needed, I was talked down to and treated somewhat disrespectful. I know nothing about locks, but certainly didn't ask for be being treated like an idiot. Bottom line, they may be "good" at what they do, but treating a potential customer like a fool isn't a way of doing business. I took my business elsewhere.

Kris Brock

I called Marshall’s Locksmith to change some locks for my business, and they had a technician come out the same day. He was very knowledgeable and took care of our issue within an hour. This is not the first time I have used Marshall’s, and it is nice to know that there is a local, knowledgeable, and friendly locksmith if I ever need them. I would highly recommend this business to anyone in need of the services they offer.

Mike Smith

I just had an absolutely amazing experience with a young man from the family. He came to my spectrum store and we had a complex key system issue. He handled it flalwessly all while being a great human being to work with. Great job and keep up the good work. Nothing lifts up a family name better than this type of service.

BMW BMW

bunch of liars quoted me the wrong price and showed up late

Lucy Bode

Great customer service! I mean great!

Dave M

I recently called Marshalls Locksmith in Raleigh for a minor lock repair at me office. I explained my problem and the representative said they would have someone out that same day. 18 minutes later their technician was at our door. I cant even get a pizza that fast!!!. Regardless of the fact that they were in my area or not, that was really fast. The tech was friendly and efficiently fixed the one problem i called for as well as a second door i asked him to look at. No drama, just really honest and dependable service. The tech said I didn't need any parts and that internally some screws worked loose which kept the lock mechanism from engaging. The fact that I would have NEVER known what was broken or if parts were needed showed that his intention was to repair the problem not sell me a bunch of parts i didn't need. I highly recommend Marshalls.

Larry Lane

Amazing service and professionalism! What a world of difference from the last locksmith I used and very affordable. Called in the morning and Andy was changing my locks out by 3:00 the same day. I will be recommending Marshalls Locksmith Services to EVERYONE - they're that good!

mick m

Good experience getting my truck cap unlocked. Friendly, able staff, quick service, reasonable price. What more could you ask for?

Martie Morris

They had no problem finding a key for my car that my local hardware store did not carry. Within minutes, I had 2 duplicate sets at a reasonable price. I also asked if they had any bathroom-lock keys and, because they are not sold separately, they searched and searched, found one on hand, and gave it to me - free! My first time at Marshalls was very pleasant.

Luis Rivera

The Guys at marshalls locksmith were really friendly, came in needing to get a remote programmed for a car, they gave me an excellent price and took less than 4 minutes.

THOMAS LEDOUX

These folks programmed my key for my Dodge Ram Quickly. It would have been a five star but the guy messed up the cutting of the actual key part of the fobic. Still they gave me a seperate key for that.

Andrew Pennell

Totally customer centric. I was having trouble with my ignition lock cylinder in my car. They gave me tips to get it started so I could save money by driving to their shop instead of requesting a mobile repair (which they offered to do if I couldn't find a way there). When I arrived, they started working on my lock cylinder, starting with the least expensive options first, again trying to save me money. They repaired my lock cylinder, saving a couple hundred bucks.

Anthony Quinn Jr

Excellent service people behind the counter and on the road. I am in construction (installing aluminum doors to be exact) and whenever I have a situation where the key didn't ship with the door, or it was lost, I always call Marshall's Locksmith. I have even had a toolbox on my truck where the keys were "misplaced". It took them all of 5 minutes to cut me new ones. If it is key or lock related, you can't go wrong with Marshall's.

Jesse Schulman

Best locksmith in the Triangle. If they can't make you a key, probably nobody else can in the area.

Charles Galt

Good price for service, got the job done well! They made up a key for me for a 50 year old vintage RV door lock that would have cost $300to replace. For $25 plus $2 for each key made up, they took an impression from the lock and I was all set in a few hours!

Don Bunn

Stopped by today to get a cylinder lock opened on my Digital MicroVault safe. I was immediately helped at the counter by friendly personnel. My lock was opened in under 5 minutes. I am now wishing I had visited them several months back when I made the mistake of tossing my key into the safe just before closing it. Oh well, live and learn. Marshall's Locksmith Service is great!

C. Northern

Beware. Their drivers will try to run you off the road.

Phillip Averre

Very good customer service and very reasonable prices!

Chelsea Phillips

Fast, friendly, and affordable! The mechanic broke off the key in the hard lid lock, and we were able to fish it out but had 2 broken pieces and no access to the truck bed. I called ahead and was recommended a less busy time to swing by. When I stopped in, I was helped immediately, and in less time than it took to break the key in the first place, I left with 2 new keys for $6 that work better than the old one did the entire time we've had the truck! Thanks guys!

Paul Hodges III

Great, friendly, and efficient service! I called to have a door lock secured and they were able to come out within an hour and were done in 30 minutes. Jason, the locksmith was very thorough and detailed in his technical work that he was providing and made sure that I didn't have to replace any keys! Very accurate and professional on all levels.

Janel Still

Danny took my call and was very thorough when answering all my questions. He quickly got me set up for an appointment. Marshall's called ahead of time to let me know when they would arrive at my house. Lucas arrived on time, was very professional, didn't flinch a bit when the dogs started barking at him and quickly finished up re-keying my locks! Very happy with the overall service and felt safe having them in my house.

Terry Smith

Great business to work with. Needed a second key/fob programmed for my F250 and while the dealership wanted to charge me 2-3x more than Marshalls and 10x the amount of time. Very easy and friendly people working here. Will do business with again.

lobotires lobo

Called them. Dany answered he gave me very detailed technical opinion about my car keyless entry problems. He was very profesdional

Steve Cruise

Marshall did a very good job unlocking the doors in my car, plus making some duplicated at reasonable price, fast and reliable people. What more can I ask.

William Heath

The help from the staff was great. They were able to cut speciality keys and are incredibly knowledgeable about their products. I would definitely recommend them.