Reviews of A. L. Odom Locksmiths, Inc. (Locksmith)

1133 Sweeten Creek Rd A, Asheville, NC 28803, United States

Average Rating:

DESCRIPTION

Here you have the opinions of real people like you who consume the products and services of A. L. Odom Locksmiths, Inc. (Locksmith) in the area close to North Carolina.

To this day the firm gets a score of 4.7 stars out of 5 and the rating is based on 93 reviews.

As you can see it has an average rating is virtually the top, and it is based on a very high number of feddbacks, so we may say that the assessment is very faithful. If many people have bothered to evaluate when they are pleased with the business, is that it works.

As you know, we do not usually bother to set opinions when they are positive and we usually do it only if we have had a problem or issue...

This Locksmith corresponds to the category of Locksmith.

Where is A. L. Odom Locksmiths, Inc.?

REVIEWS OF A. L. Odom Locksmiths, Inc. IN North Carolina

Elizabeth Woody

My co-worker and I were beyond frustrated today with our storage unit lock. Will took all our worries away and eased our mind. He was able to get in our unit crazy fast! He was such a sweetheart and very efficient he is staying on speed dial for our company!

Joe Scott

This Company communicates great and is very responsive. they do what the say they are going to at the agreed upon price.

Nisha McClain

If I could rate a ZERO I would! I called Monday, they said he wasn't there and would be back in about 1.5 hours , they took my number and said he would call me back. I HEARD NOTHING BACK. I called Tuesday, told them I never got a call back. They said he had a Dr's appt for this day & how he told them it would take about 2 hours. They took my number AGAIN. SURPRISE I NEVER HEARD ANYTHING TODAY EITHER! Someone could've called to check, upDate me, tell me kiss their a$$, something, but.... NOTHING AGAIN!!!!! **I have rated again. The guy did come out bout a week later and did a great job. He mentioned he had been sick. But still not a great rating because the woman that delivers messages and takes calls could have apologized, they should've known he was sick, they should've followed up or checked back before all the time that has passed before he was able to contact me

Tracy Roberts Barton

Always very prompt and willing to help out on short notice. Our “Go to” locksmith.

Angela Huskey

Great customer service!! Very easy to work with, quick delivery and insulation. Would recommend to anyone looking for a dependable & trustworthy company!!!

Joe Heideman

Call and make sure they have what you need

chelsea white

Got a key for my 99 Buick park ave, the service was so quick and the young man who helped me was so friendly!

C C

I recently purchased a large safe from A.L. Odom Locksmiths. From the first telephone call to inquire about products to final delivery it was truly an outstanding experience. Even though I live an hour from the store location, Gene and Diane came to my home to ensure they understood the placement so they could quote me an accurate delivery cost and have the necessary staff at delivery. There was no charge for this visit. When they delivered the safe they took all the necessary time to ensure that the safe was placed where I wanted it and secured properly. There was no rush to do so throughout the process and no damage to my new home. It was amazing with a safe weighing over 1,800 pounds! Gene and his team were truly awesome and total professionals! This was an experience that exceeded all of my expectations! I would highly recommend anyone looking to purchase a safe to Gene and Diane at A.L. Odom Locksmiths! Thank you all for a wonderful experience!

Mark Goodwin

No follow through. don't return calls. If a job is too large, just say you can't do the job rather then stop returning phone calls . GOOD LUCK!!!

Bill Groce

The door lock broke and I was locked out of my home. Odom tech arrived within 10 minutes and was able to open the door and install a new lock within 30 minutes. Very professional. I would recommend A.L. Odom Locksmiths to anyone.

Tom Fletcher

After two other companies were unable to move my safe because of its weight, Gene picked it up and moved it 200 miles with ease. They were there on time and got the job done properly. A very pleasant experience.

Steve Wright

A locksmith with a brick and mortar store - Fantastic! I brought my lock (with all keys lost), and they made me new keys on the spot. Alas, I forgot my credit card. Not to worry, they let me take the completed work home, and I called in from home to pay by phone. Trustworthy honest and genuine. Thanks Odom!

Justin Frye

Fixed two door handles at business. From first call to fix was less than 2 hrs. Oh yeah!

Iris Durell

Very prompt and good service last week when I got locked out of a house in Swannanoa.

Jamie Khan

I highly recommend AL Odom Locksmith. They are true professionals, courteous, on-time and deliver quality service and products. I was very pleased and I am sure you will be.

Kool Mali

Larger inventory of keys, reasonable prices.

Mike Rottjakob

Leslie P

Very professional!! Very pleased!! Thank you!!

Bill Midkiff

The best key makers and probably the cheapest. Smart keys too. Very friendly.

Clary McCall

As a real estate agent with Beverly-Hanks, I need locksmiths quite often and I have never called anyone else. They are prompt, incredibly courteous and the best of the best at what they do. Clary McCall

Daniel Buckner

I called this locksmith this morning about my 1995 dodge. I just moved here and bought a work van that the ignition had been changed and there was no door key. The guy on the phone told me that "no locksmith could make a key to a car older than 1995". Well my hometown locksmith made a key to my 1956 Chevy! So I knew that could not be true. So I called around and found another shop that did it just fine. If you cannot do the work do not lie and say no one else can!

Noël Yovovich

I needed another key for my Toyota. I bought one on line and took it to Odom to see if they would cut it (Lowes would not). They cut it, but it didn't work very well, possibly because my old key is worn. So they cut one they had and gave me both-- for $3. I programmed them at home with instructions from the internet. Both keys need a bit of jiggling to work, but they work. So I have 2 spare keys for my car for a total investment of $20. Not bad! If I need any lock work I will go back to this company.

J C Beitner

A technician, William, came out and did a very professional job of installing some new locks. Very polite, competent, and thorough in his job. Thanks again.

Cotton Fogal

It's easy to give 5 stars when a locksmith saves you from a bad situation, but Odom Locksmiths went above and beyond! It was 20 degrees out and my Yakima roof storage unit had to be unlocked from both sides (while on top of my 6 feet tall SUV), yet the locksmith was friendly, fast and careful while helping me get into the Yakima! These guys are professionals!

Frank Marshall

Incredibly nice people and great service. They gave my little girl a set of keys and it made her day. Can't recommend these guys enough.

Brett Phillips

walter hannah

Michael McLure

Went in to have a lock keyed, got out with my problem solved in half an hour. Friendly, competent, professional service.

Barkwells Staff

Absolutely marvelous folks. Great work, timely, pleasant. A great value for the buck. We are lucky to still have a brick and mortar locksmith with skilled and experienced staff.

dbarshimon .

They're not open on Saturday. Don't believe Google

Michael Young

Gene and his employees were wonderful and did a five star job for me.

Ian Kottke

A. L. Odom is a fantastic commercial locksmith in the Asheville area. We have used them several times and they have provided us with great advice and high level professional business practices. They are pleasant, their work is superlative, they communicate well and perform their skilled services exactly when and as promised. We are delighted!!

Taylor S

Haywood Village

Staff always comes out within a reasonable amount of time and they are always very nice!!

Patricia Lintner

Was very professional and knew just how to remove my gun safe without hurting any of my doors or carpet,I would use them again. Thank you guys.

Brian Payne

Mike Walker

A safe has been on my to-do list for a few years, but I couldn't make it happen. Visited with Gene at his shop recently, and found a safe I liked. Gene was very pleasant to deal with, and provided me with both an education on the important features of safes, as well as a very competitive price. Arrangements for delivery and installation were quickly made, and I now have a new safe at my home. Could not be more pleased with the entire experience. Would buy from Gene again, and recommend him to anyone. If you're in the market for a safe, you owe it to yourself to stop by and talk with him.

Tami Bebber

Excellent customer service. Thank you!

Kay Isler

I cant say enough good things about these guys! The gentleman who took my call was so helpful and nice. Within not even 10 mins a man named Will showed up and jumped on it. He had my door popped open so quick! I never knew it could be done that fast! Will had such a positive attitude and didn't make me feel awkward and stupid for locking my keys in my car. These guys are freaking awesome and get the job done quick and right! As long as i live here I won't use anyone else. I will deff be recommending them to all of my friends. I wish they handed out business cards though with the receipts so I could give them to out. Y'all rock!

Ricardo Mejias

(Translated by Google) Very good work, clean, professional and economical, I recommend ... (Original) Muy buen trabajo, limpio, profesional y económico, les recomiendo...

Matt Lonabaugh

Great old school locksmith that really takes care of its customers.

martha reynolds

Been doing business with them for years. Great establishment and very knowledgeable! Brought a door knob in that had a broken latch and they gave me a latch that they had hanging around for free. Very appreciative! Thx A.L. Odom!!

Heather Durbin

Great experience! Will came out promptly. He was friendly and got the job done. I appreciate good service. I would highly recommend.

LilysAsSeenOnTV .

Shawn Carver Home Repair and Property Maintenance

I bought a quality safe for a client from these guys and received great customer service. There is no substitute for everything they are able to do. Everyone went out of their way to be helpful! Thanks Gene!

Dustin Ehrlichman

Highly recommended!! Gene is a fantastic business owner, he always puts the coustomer first!! If you need any thing from a lock on a door installed to a vault door installed Odom locksmith is the only locksmith to use!! Thank you so much for all you have done for me. Will be using Odom again!! Thank you so much gene!

tlsolesby .

christina mcgregor

Professional and worked with me on my many locks that needed to be changed!!!

Jada Rentas

We have used A.L. Odom locksmith for years through my company whenever our technicians lock their keys in their work vehicles or when we need to change door locks for security reasons. They understand we operate a business and can generally get to us quickly and are a fair rate. They even returned money when one of their techs accidentally miscalculated the invoice - which I think speaks volumes about the company since we did not know we overpaid.

Wade Johnston

Mary Louise Bahnson

These folks are great. Very professional, reliable, helpful and personable! They are who we use and who we will always recommend to friends.

Megan Ceccarelli

Fast, friendly, affordable!!

Phil C

These are the best locksmiths in town or if you need a safe or special key made. Very very knowledgeable and patient. I alwgo here to get keys made and they always work too.

Jeffrey Weston

Had what I needed, Fast Service

charlie G

Purchased a beautiful safe form Odom. The customer service and price was great. They made the installation look like a walk in the park. Thank you Odom Locksmiths!!

Larry Lubowsky

We were locked out of our condo on a weekend, and had a hard time reaching any locksmith. A. L. Odom not only answered the phone, but made an extra effort to help us out when they realized we were locked out of our home. Neal came within 15 minutes, and he was great. We would highly recommend them.

nancy

Friendly and very knowledgeable service for less than what I expected to pay. Do not hesitate to visit the shop or call for onsite service.

Matthew Vande

Needed to have a couple of replacement key fobs reprogrammed for my 2013 Chevy Silverado. Ace Hardware on Merrimon Avenue (where I usually get keys cut) recommended going to these guys since Ace wasn't able to program the newer fobs and I'm really glad they sent me here. I called and they were able to do the reprogramming right away. What they charged me was less than half of what the ACDelco and GM dealers were going to charge, and he did a second fob for a reduced fee. They were quick, efficient, friendly, and reasonably priced. Absolutely would go to these guys again - highly recommended!

Jason H

These guys are top notch!! Quick and friendly service, reasonable rates! I'm a general contractor in town, and I highly recommend them, they are my go-to guys !!

Sarah Gasperson

My experience with this company was great. I was locked out of my car. They came in a timely manner and called before they arrived just like they said they would. Thanks so much.

jeff loftin

very prompt and knowledgable, came out and rekeyed 11 locks. Judson knows his business

Frank Wartman

Had a 3 point deadbolt system on an expensive front door break in the locked position. They came and tried to get it to retract but it wouldn't, the n went to hardware store to buy a multi-tool saw, cut thru the bolt, and then rigged the main deadbolt to work until I got the part. Only charged me for the time worked on the lock, as it should be. When I finally got the new lock (terrible lock company to deal with, Trilennium), they came and got it all working together. Great customer service, highly recommend them.

Amber Freemam

First of all I want to say thank you for the outstanding work I locked my keys in my car.. what a way to start off a day but I want to be the first to tell you how prompt they got there.. And will is an outstanding locksmith he got into my car so fast. And I will be the first to tell you he is very handsome

Harold Seagle

Having had many experiences doing business with Gene and Diane Riddle and the folks at A.L. Odom Locksmiths, I can say, without reservation, that they are absolute professionals and totally devoted to serving their customers. They are honorable and fair in every aspect of their business. You need not worry about their work being done properly and you need not "shop around." They are simply the best, they provide service beyond compare and their services are fairly priced --- without negotiation. I cannot recommend these wonderful folks more highly. Harold Seagle

Rob Girardi

We had a large gun safe and a very tight schedule for the sale of our house . I called Gene at A.L. Odom and told him it was going to be a difficult removal and an even more difficult re-install at our new house about 150 miles away. Gene came to the house and also looked at a video of the new house and said they could do it, and on short notice, they got it done. They were extremely careful, professional and great to work with. Gene even texted me later to see if my wife was happy with the job. She was very pleased. Our sincere thanks go out to Gene and the guys for a great job, done quickly and done very well!

Gerald Padgett

Christi Apodaca

I am so very grateful for this company because they responded with speed when I needed them at 4:30 PM on a Friday. Thank you, thank you, thank you for saving me and for offering amazing service!

David Jones

Very friendly and knowledgeable staff. Enjoyed talking to owner. First place that had everything I needed.

Lynn R

It was so worth it to pay a professional. I had keypad deadbolts put on my front and back door. From start to finish, the service was exceedingly helpful and professional. I initially spoke with the owner, who made sure that the locksmith would have locks with the right finish with him the next day. The locksmith who installed my locks, and gave me a thorough education about them, arrived right on time. (Actually, a few minutes early.) Judson could not have been any more helpful, explaining about all of the options for installation, fixing the problems with the previous installation, and making sure I avoid any potential problems with the locks. He even swept up the floor after he was done, which made me laugh because it was really dirty before he started. (I stayed home from work that day to clean.) I would highly recommend A.L. Odom to anyone.

gdwaters1 .

Very quick response and great service. I've used them for business and residential Calls.

melisa munoz

I had such an off scheduled morning due to all the rain and flooding, I was late to work because my son's daycare did not open til 8:30 a.m and I was 3 hrs late for work then I had no where to park but at the bottom of the hill and I had taken my keys out of my ignition and had put them down in my seat of the car to attach my badge to my uniform and made sure I had all that I needed for work and got out with a hand full of stuff. I was unorganized and in panic mode and I jumped out of the car and headed upstairs and suddenly forgot my keys where in the car. I had tried to get in my car and could not. I prayed to God for help and when I looked up locksmiths near me A.L. Odam locksmiths came up first and when I called they made my day better and helped me with my situation. They were very kind to have listened to what my morning consist of and were very patient with me and was able to assist me in my crisis. Thank you so very much and I recommend this company 1st to any and all persons in need of help with a locksmith no matter their situation. Thank you again and keep doing the good deeds you all were meant to do. Gid Bless You All.

Casey Brich

I called to have a key made for my 05 Honda Accord. The lady one the phone said her technician would call me back in a few minutes, 30 minutes went by and no one call so i called them back (now this whole time i'm standing with two toddlers in a parking lot with bags of groceries). The lady says her technician will call me back in a few minutes and again it was over 30min (my children are getting hungry and cold and of course food needs to be put away before it goes bad). I call back and say your technician still has not called me and I told her it had been over an hour, I would just call someone else and she sounded aggravated at me. No one I know will ever do business with them.

Annette Jackson

Excellent service, professional, great safe; "now I feel SAFE", if you like the service that American Express and Nordstrom's provides their service and safe's are the best! Annette

Brandy Crowder

I had to have my locks changes at work, and they were timely, and very efficient. Would definitely recommend to anyone!

Korey Sharp

Gene and Diane came up to my store to help us during an emergency safe situation promptly and were very considerate about our customers and food safety. Awesome people.

Matt Bryson

Great service, great pricing, very helpful!

Elaine Hyatt

Andrew, lovely and efficient. Fast.

Mike Valentine

New to Asheville and needed a large object delivered. They came out quickly to scope out the job, picked up the purchase at the store, and installed on time with no damage to house or purchase. Top notch service. I’d highly recommend them.

R B

Sam Fisher

It was a dark, cold, rainy Saturday night. We had just completed an 1100 mile car trip and I went down to open the cabin while my friends started unloading the car. As I stood fumbling for the keys in the dark, freezing cold rain it dawned on me... I had forgotten them... they were sitting back home, 1100 miles away! I immediately started calling locksmiths in the area. I called every one of them. Of course being Saturday night they were all closed. I wasn't sure if there was anyone out there checking all the messages I was leaving, but I didn't know what else to do. Well it turns out there WAS someone checking! William of A.L. Odom called me right back! He was in the middle of another job on the far side of Asheville, but said he would come help us as soon as he finished. Without hesitation he was willing to drive all the way to Montreat in the pouring rain on a Saturday night to help us! What a great guy! What GREAT customer service! If yall are every in need of a Locksmith, Odom is the company and William is absolutely the man for the job!

Mary Williams

This is the best locksmith shop! I got locked out of my house last night, and Andrew was on call. He was there within about an hour, very patiently worked on the problem and got me in the door. He was courteous, efficient and truly a lifesaver. I had to get a new lock installed and Gene at the shop worked through the problem with me, so that less than 24 hours later, Andrew had the new lock was installed and all was well. I don't think I would ever use anyone else for lock and key issues. Thanks, A.L. Odom!!

Todd Caligan

I had a key that was broken off in the ignition and took both pieces to them and they (Phil at the counter) made me a new key that worked without even having the vehicle there to try it on. It worked perfectly, thanks.

Ruth Redfern

Gene was incredible! He helped us pick the perfect floor safe and delivered it to our home. He even helped dig the hole to install it. His price was very competitive too! The safe was just as described. I highly recommend AL Odom Locksmiths.

Jacob Moses

Sherrye Coggiola

Odum replaced our back dock door and added a coded lockbox so that our deliveries can be done before and after hours. From one local business to another, we highly recommend them for all your big and small needs.

michelle kotara

A great team of technicians! Courteous, efficient, professional. Scheduled all jobs quickly and offer a wide selection of lock systems for home or business.

Katie Ingle

I am the Manager at Hertz Car Rental here in Asheville. We came in on a Thursday morning and the safe that holds all of our vehicle keys was not opening!! I called every single locksmith in the area and they all recommended A. L. Odom! I called and left a voicemail- I received a call back within 10 minutes and the locksmith got to the location very quickly! I really appreciate being treated as a priority and the service was excellent! Totally recommend this company for any of your locksmith needs!!! THANKS GUYS!

Brian Mitchell Sr.

This is a very reliable business. The tech (Will) that did my install was very polite, knowledgeable and quick. The pricing was very reasonable and fair. He delivered an excellent customer experience and I recommend this Odom Locksmiths to anyone.

Johnny Stephenson

I highly recommend this business!They are highly knowledgeable and very professional!

Josh White

Bev Cook

Business Hours of A. L. Odom Locksmiths, Inc. in North Carolina

SUNDAY
CLOSED
MONDAY
8:30AM–5:30PM
TUESDAY
8:30AM–5:30PM
WEDNESDAY
8:30AM–5:30PM
THURSDAY
8:30AM–5:30PM
FRIDAY
8:30AM–5:30PM
SATURDAY
9AM–1PM

PHONE & WEBPAGE

A. L. Odom Locksmiths, Inc. en North Carolina
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