Reviews of Safehouse Locksmith & Hardware (Locksmith)

Nicolas Nespoli

Fast & helpful

Efraim Nasirov

Great store !!

Michele Z

FANTASTIC! My key seemed impossible to get duplicated because it is more than 50 years old. I've been to several hardware shops, and was facing the need to replace the entire lock. A locksmith fortunately recommended Safehouse. Within a few minutes, they made perfect copies that work very well, for Medco keys too. The owner said they try to get blanks for all kinds of keys, so that even special cases like mine can be accommodated. THANK YOU!!!

Meir Ehrenpreis

I called them for a locked door, and within 20 minutes the condition was corrected. I received a call within 5 minutes from the technician telling me that he was less than 5 minutes away! It was a pleasure to deal with them, and I highly recommend them!

Two Days

Great service, will come again

Ken Sniffey JR

These guys go out of there way to give you exactly what you need, when you need it. My brother is an fdny emt and he helped him out of a bind yesterday. Service men and women approved!!! Trust me, they are exactly the type of people you wouldnt mind giving your money to.

Alan B

Unexpected flexibility and generosity! My daughter lost her keys. I usually can't be anywhere till after 6pm on a work day. All the places I found online closed at 5 or 6. The link to Safehouse says open 24hrs. I didn't believe it and figured best to call and confirm. They said the hardware store (where keys are made) closed at 6 but they'd be sure to have someone there so I could get keys a little after that! Told them to expect me not later than 6:15 and didn't make it there until almost 6:25. Couldn't find parking so sent daughter in to get keys made. She was gone only a few minutes. When she was back in car I asked "how much?" "Free" she said. They gave her the keys, a key ring, and a nice fob said no charge just post nice about us. So... they waited after close longer than asked, didn't charge, and gave more than was expected (keys *and* ring *and* fob). Yeah, I'm VERY happy with my first encounter with Safehouse!

Joseph Almonte

We use them at our office, Julia Shildkret Real Estate, all the time and they’re great. All of the people working there are helpful, friendly and knowledgeable. They always copy our keys quickly and correctly.

vlad g

The best from the rest...great customer service

Eli Kreindler

I was very impressed with the Quality & Service they provide! Their prices are very reasonable & they have a beautiful store in Fresh Meadows. In my mind they are the number 1 locksmith/hardware store in New York Metropolitan area!

Miriam Saltzman

Helpful staff, quick service and reasonably priced.

Lisa Pollich

This is a full-service hardware store. I needed to make a copy of a Multi-Lock key, and I checked with several different local hardware stores but they were not able to make a copy. When I went to Safehouse, they were friendly, and went out of their way to locate the proper items necessary to duplicate the key. They were a lifesaver since I need the key today!! I highly recommend this store.

K K

I just copied my car key. Best service and a good price.

carmela haracopos

Wonderful, very helpful, nice people!

Jessica Prashad

The store was about to close but the gentlemen still let me in to cut a pair of keys ...great service

Wendy Rosenblatt

Johnathan was excellent! He was prompt, courteous and completely honest! Couldn’t ask for more! I also want to add that Johnathan was VERY PATIENT!!

Matt Cho

Owner personally called me to explain and apologize for a mixup with one of their third party vendors that occasionally handles their overflow- owner seemed like an honest guy. Their vendor Harry (I believe) who drives a red minivan, who is no longer working with them, is an absolute nightmare and should be avoided. Tried to pay a flat service fee to the guy even though I got in by the time he arrived and he wanted to play games trying to overcharge and change the rates as he saw fit.

Joe Jams

Safehouse locksmith in NYC is best locksmith and hardware store in Queens. They have a large selection of key blanks and hardware. Mike is very knowledgeable and friendly. I highly recommend them for all your hardware lock and security needs.

Miyer Levy

Excellent service! Very professional.

Shabaz Janjua

Amazing service!!! Willing to help 247

Sherwin M

Very good service and price

Jonathangomez@gmail.com gomez

Mike and Aron are the guys to go to. #1 in cutting car keys great friendly environment and good price$$..

elan normatov

Amazing service and extremely knowledgeable. They stayed after hours and did what ever it took to get the job done. Mike and his team definitely know what there doing and I will be using them again if needed.

Nhật Mai

Great and fast service!

Desmond Mackesy

Guys were here right away!

Benny Kessler

Great store with friendly service. We're very helpful and knowledgable. Will definitely go here again if needed.

ShaWordPlay Jennings

Safehouse is an excellent conpany! Mike came quickly and was very professional and swift. He is a great specialist for great company. Thank you!

Jesus Jimenez

This place is not open 24hrs, I literally commuted 30mins and it wasn’t open. Time was 7:15pm , 11/6/18

Rebecca Gavrielov

Very good company. Helpful staff, great price, and quick service.

Scott Orlanski

Service was great! Selection was just right. Much better than the large box stores. The staff really seemed interested in my project. Great experience.

Joe Jones

These guys are awesome I lost my keys in Coney Island and they came and gave me a new key there where on time. 5 stars great work

Edoardo Mila

The best service ever , came quick and opened my lock even quicker . Mike from safehouse locksmith is great !!

Mona Watkins

Great place and fantastic service!

Benjamin Kessler

Great quick and Reliable service was very impressed by the work done today

Kenia Encarnacion

Excellent service, cheap and fast!

Gina Villa

Mike is excellent job he did for making duplicate key for my work locker in hospital. Gina v

C.H.E. Sadaphal

Quick and easy!!!

Ronit Orlanski

Great store with friendly staff. The go-to for any hardware/locksmith purchase and issue.

xie elvis

The store was great, and the service was amazing they made my keys really quick and good shape. recommend about this store and cheap allsow .

Chew Bacca

Great service and attention to detail. Mike is the best out there don't shop anywhere else.

Breanna Camacho

Best customer service with a very friendly staff

ChrisEdits .

Best workers! Very helpful! Thank you!

Jose Luis Florencio

Fast and friendly service. Bought a replacement key fob for my 2017 Mazda CX-5. Had it cut and program. Definitely recommend Safehouse for your every need.

Marie S.

The gentleman at the front was very nice to help me right away.

jiyoung lee

I went there to copy my keys and he waited for me even though the store just was shut down, and made copy of keys and gave me key rings for free so my son and I were so happy about their service.

Dovid Love

Mike provides a great service. His prices are as good as the big stores with a personal touch. I had some questions about a front door lock and he spent about 15 minutes helping me decide what to go with. Thanks!

TedHowardNim _

Normally, it would be very difficult for me to assign five stars, but as I am honest with myself and you and I think about all aspects of the visit by the Hardware- rep, they deserve it. Alex, the mechanic, offered to try & fix our old lock mechanism for $55 or replace it for $180. We tried the fix and he did a splendid job: removed it and disassembled, cleaned thoroughly and reassembled and reinstalled. He was fast but efficient, courteous and knowledgeable. Frankly it was all I could hope for. It seems that this local locksmith, Safehouse Locksmith, is a safe bet for any future jobs without worry of being ripped off. Howard S.

William Sung

This guy saved my life at 11pm I needed a 3/8 key to fix a table and I thought all hope was lost. But no, the store guy Michael came through in the clutch!!!!!! Best service in town

Ari Fyman

Safehouse is the best locksmith service I have encountered! They were professional and did the job quickly for a fair price.

Chang Lim

Would give 10 if I could. This place is really clutch!! Life saver.

Barbara Grif

Was very nice

Jenise Hayes

Even though they were not able to fix my issue they offered another company that could help. The extra customer service efforts were greatly appreciated!

Peter Kim

My go to spot for any locksmith/key duplication needs. Highly professional and reliable. Open on Sundays as well!

may dellis

After calling several places to program two keys I finally found one that was reasonably priced, quick and great service. Would recommend to anyone.

Saga Lundberg

This service is awesome - I called him late at night and was so thankful he picked up his phone and then gave me excellent phone service and offer to help me in any way possible - He arrived quickly and fixed the problem even faster! Couldn't have wished for a better experience in the not so fun situation I found myself in when locking myself out of my bedroom door:) Million Thanks!

Yelena Gavrielov

Michael and his team are great workers. They are very trustworthy and have great service. I will definitely call Michael again if I needed.

Jesse Meilinger

Brought in two deadbolts to get rekeyed and Myron was able to get it done asap despite me not having the key for one of the locks. Great people and great service!

Tiffany Ceng

I had a key that was duplicated incorrectly and didn't understand why. Turns out the key I needed was a particular blank and the locksmith was able to see the issue right away and was able to cut me the correct key. And they cut keys at a much more affordable price thank the key machines. Thank you!

Ferdy O.

Safehouse locksmith came to the rescue when we needed a locksmith with-in an hours' time frame. They sent a young locksmith by the name of Alex. His work was profoundly exceptional and effective. Alex is a master of his craft, in which his work expresses experience and trust. I would definitely recommend Safehouse Locksmith for all your locksmith needs!!

Ralph K

I always refer this place. Amazing service!! Amazing prices!!

Devin Knights

Michael was great! Super friendly and helpful. Competitive pricing and exclusive services, well worth the trip from Brooklyn!

Bella Normatova

I Bought my locks from the locksmith and made extra keys which also work great, would recommend and use again!

Fatima CCa

Michael and Alex were great. The deadbolt was installed immediately and they made sure everything worked perfectly. Highly recommend!

Triple 9 HD

The lowest price auto key maker in new york city.. Way better than any original dealer replacement prices Just remember they make key with the same chip as the original.

S. Joseph

Needed a few keys copied and received quick service.

Susana Racho

Amazing service - Mike’s trustworthy & professional. He was always on time & kept his word through the end of the job. He even special ordered the lock I needed without charging a penny. Great customer service. Thx Mike!!

Claudia Bandali

I got my car key replaced from them. They are awsome! They worked with me to help me find the best option price wise and gave me a great deal on a key replacement with remote programming. I would definitely recommend them to a friend.

adolfo rodriguez

Sent them a pic of what I needed and help was on the way , thank you

mayron castanheira

Technician came immediately to make a new key for my car, he did an excellent job with a very good price, recommended.

Kevin Thompson

Very bad service

Chadyankee81 .

I come here everytime to duplicate keys and service is always amazing. Each staff is an expert on hardware and supplies. Love this community oriented service.

Kadine Clement

Myron was a very helpful key tech, he answered all my questions. I would recommend this locksmith company.

charlie zarfati

Got my car key copied here. Great price and fast service! Super friendly staff! Overall very happy with my experience. Definitely recommend!

Julie Mav

My new go-to locksmith for anything lock/key/hardware related! I came in Sunday looking for two new doorknobs with a lock and key. (Honestly thought this was just a key copying place). My dad and fiancé both suggested I check here locally before heading out to Home Depot. So glad I did! I needed the doorknobs asap, so I was going to settle for a design that he had and was very similar to my current doorknobs but he said he could get the exact doorknobs to match the rest in my house. Michael gave me his personal cell number and I sent him a picture of the doorknob, thinking it would be about 3 days minimum until he got the doorknobs. He texted me the next day and had them ready for me to pick up! Charged me only what he paid (he showed me the receipt) and I was on my way. Later I got home and thought I had the wrong side of the doorknob and texted him (pretty late at night, figured I wouldn't get a response until the next morning) - Michael responded right away saying that there is only one side of the knob sold and it is reversible. He sent me a video tutorial from YouTube on how to reverse the knob (less than 2 min video, very explanatory and simple). I'm beyond happy with my experience here and I know this will be my spot if I ever need anything Michael carries in his shop!

Mohamed Haniff

Great place, great service! !!!!!

Christian Pereira

Great locksmith very professional and helpful !! Highly recommended !!

israel laundry

Great experience. Very efficient and patient

Alex LX glazing

I highly recommend these guys, doesn’t matter in what part of ny u are, they got all areas covered, good job and price Installed a new ignition lock on my Honda Pilot in Bergen beach (car stucked over there), needed to program a new keys, tech was on time , it took 25 min for him to get there, respond time 3 minutes

Julio Isidor jr

Safehouse is awesome! I called Safehouse after, calling around looking for a better quote. On how to get into a safe that was left to me after a death in the family. I have the key, but not the combination. Every place I called quoted me a high price, in order to break into the safe. Resulting in destroying it without repair. Safehouse asked me some basic info about the safe, ie. model and serial number, and to send them a picture of the safe it self. With that info, they simply suggested. I call the manufacturer and see if I could obtain the combination myself; using the same info I gave them. Or that they would be happy to call, on my behalf. I opted to call myself. To cut this story short; I will be able to get into the safe on my own for years to come. Thank you Safehouse for not taking advantage of the situation and being a honest business!

leighton butler

Very knowledgeable people there not to mention helpful A++++ service

Deborah Rosensweig

Good

Diony Ferreira

No good. Over charge

Tina Zou

I felt compelled to write this review after the outstanding experience I had with Mike. My husband & I are visiting New York from out of state And staying here in Fresh Meadows at a friends house. I inadvertently caused a Water leak that went downstairs to the apartment below. I called Safehouse to buy the materials to make the repairs but Mike the owner informed me the store had closed already. (It was around 9pm) However he said if I wanted to come down he would reopen it for me so I can get the tools and materials I needed. I was there in 10 minutes and Mike was there waiting. Not only did you have a great inventory of everything I needed he took the time to explain exactly the best procedure to make the repairs. I’m writing this review after I made the repairs and the water leak has stopped. Mike is knowledgeable & went above and beyond what most store owners would do for someone in need of help because we are leaving on a plane the next morning and didn’t want to leave my friends house with water leak. Well if anyone ever says New Yorkers are not friendly and helpful I will tell them my story. Thank you Mike

Shawn Haghnazari

Made keys nice and quick. No problems.

Zack Raia

Went here for an emergency in the middle of the night and they helped me so much. Great service and kind people

Eternanda Fudge

Mike took care of me! It was a sunday before holiday and they not only came out but they came right when they said thwy would in 20 min! He gave me suggestions and took care of not only a broken lock but changed my lock in its entirety with a new key upon request for a fair price! Id recommend these guys a thousand times! I feel extra safe now...

Rena Gelernter

Customer service is Michael's middle name. He is extremely knowledgeable, gets the job done correctly and quickly. What more can you ask? I definitely recommend him - 5 stars.

Rachel Domber

I lost my keys to the house and I called Michael at safehouse. He did an excellent job of reproducing them - service was swift and curdious. Give him a call you won't be disappointed :) Shirley D

Anthony Best

Great service !!

Kevin Huang

Made a copy of my standard (non-chip) car key here. Maurice is quick and professional.

priscii 219

Micheals the man!! Great service!! Arrived within 10 minutes!! Had my car unlocked within seconds!! Great price! Thank you Safehouse Locksmith& Hardware!!

bejoy islam

Great Service! Highly Recommend this place for making key copies.

Dave Engel

Mike is awesome and has a great shop with even better service!