Reviews of Brooklyn's Best Locksmith & Hardware (Locksmith)

hector guzman

Guy was fun to be around, had more info on locks than i thought, great guy would call again. Also fixed my issue quick and great.

Andrew Warshaw

Had an item I needed that Home Depot and Lowe's did not.

Paul Vinnitsky

Made my keys right the 1st time! Not many have been able to do that

deochan nankoo

They are very good.

John Ronaldo

job was good but I wait long long time

Aqua Dreamer

Good fast service

Roberta J

Wonderful fast service !!

Danielle Cundiff

Amazing service, got locked out of my car and they were quick to help, would definitely use them again for anything

bakin bakin

Lost my keys on a Sunday afternoon right before kickoff. Called brooklyns best and they sent a guy named Kevin. He was able to get my door open with out breaking the lock at a fair price. I don't normally leave reviews but I'm happy to be INSIDE my home so I figured I should. I will be recommending to friends in the future. Thanks!

Tremahne Garcia

One of the guys at the counter has an attitude

Carlos Maisonet

It ok

Rasheeda Bogle

The service was excellent. They came to my home in a timely manner. There prices is reasonable. They fix my problem and left!! 5 stars!!

Alexander Zaydman

The best place to buy hardware, Any kind of of locksmith problem,extremely nalegebl staff, always salves all my problems, even they located away from me, I don't mind drive more, because I know they're professional and will always solve my problem, always ask for Alien, his technical assistant Ranald, they are the best protections in the locksmith business I avere se, and what is convenient, THEY HAVE 24 HOURS SERVICE. THANK YOU GUYS FOR EVERYTHING...

joseph kaye

Great place

Clifton Clarke

Great service.

Peter Natoli

Hooked up my alarm remote for me at a fair price and did it right away for me. Very happy with the work

Keosha Williams

These workers could not care less about assisting me at all. There are much better hardware stores in the area. Avoid this one...

Jonathan Pusar

Screw this place. Refused to cut my key because they wanted to upsell me on a whole new key and programming when all I wanted was a cut. I literally live a few blocks from here, but I won't do business with a place that cares about nickel and diming their customers more than keeping one for long term. How can I trust them to do a real job well if they won't do something simple as cut a key for a few bucks?

Joseph Devito

Could be more helpful

DJ Alfani

Cursed at me and threw me out the store because they were "closed"

dimitrios verteouris

THEY ALWAYS HAVE THE THINGS I CANT FIND AT A HOME DEPOT! I LOST MY KEYS AND THEY CAME TO MY HOUSE IN UNDER AN HOUR!

Fouad Pouyafar

Great value. Quick service

BETHANN CUCCURULLO

Name says it all

jason r

Not 24 hours!! Waist of time...

Stanley Dufresne

good service. great convo.

Jack T

This place sold me new lock assemblies for my outside Gates and within a couple of months the handles and locks they installed rusted and fell apart. I called the store and complained but got the run around from the employees. I felt that they picked my pockets very well.

jazzy tower

My car key with the remote to open/ close the doors fell apart. The dealer wanted $250. Got it done here for about $60!! Topped off with very friendly staff!!!

Brooklyn Cowbell Guy

AVOID AT ALL COSTS! Less than two years after having a cylinder changed by them, they would not take responsibility for the piece of garbage they sold me. Now I need to spend more money changing my cylinder & replacing keys. DO NOT DO BUSINESS WITH! BUNCHA SCUMBAGS

Patrick Hopkins

There are good locksmith shop I haven't gone there to get a key made that they didn't have the blank for. It's also a pretty decent hardware store. I gave it four stars because the service is good but not top-notch.

Keke's World

It was not 24/7 it's open till 7:00pm

Mr Quick

The best locksmith & hardware store they have everything you need plus they know how to treat their customers highly recommended****

Insurance Assistant

If you haven’t been here in a while you must come . They improved quality, portions and service !! Everything fresh!!!

naturalmystik19 .

Online says that they're open 24 hours but when I arrived there at 8 am the gates were up, lights were on and the door was locked. I called and was told they're opening up at 9 am.

Moneze Williams

They are great at what they do very nice and professional people also fast response you get from them thank you very much

MK conveniencebrokerage

Nice place has stuff when you need it

Ron Addeo

Very helpful. Great staff, very knowledgeable. And they carry almost everything

William R

Helpful

Naquan Ware

As of March 3rd on a Sunday in 2019, I called the place to ask them if they had a mailbox key the guy told me he did when I got there they didn't. the quality of the service there is very very poor the guy treated me as if I wasn't a customer almost as if to tell me to get out of his face and they're not a 24-hour locksmith

karen carone

The best locksmith in Brooklyn N they sell all kind of thing .

Desiree Ballentine

They may answer the phone 24/7 but the service begins at 9am.

vS2 No

Great fast service!

Gus green

Was over charged the first time I visited.

Jacob Horowitz

I've used these guys a couple of times now to do work on a few buildings I own. They've always provided reliable service and great prices. I'd definitely recommend them to anyone looking for a commercial locksmith service!

Khalil Favard

Nice and helpful

Lukess Joseph

Quick, efficient and effective

Paul Goodman

My wife's bag was stolen while we were in times square. I called Brooklyn's Best Locksmith driving back from Manhattan to meet me at my house to change my locks. We were afraid and concerned that thieves had my address from my wife's ID and my house keys. They made it to my house before me, which put me at ease from the beginning. They went over various options from changing the cylinders, to making the key different for the locks, to offering a few high security options. They offered their professional opinion and believe it or not it was one of the more cost effective options. My overall experience in dealing with them was great. They were prompt, professional and didn't take me to the cleaners while I was in a very venerable state. I recommend Brooklyn's Best Locksmith any day of the week.

Danyal Khan

Nice guys. Made a copy for my truck keys, didnt waste a lot of time.

Bruce Turner

Pleasant and exceptional

Khalil R. Mercado

Great place to make & program copy car keys.

Steven Mulosano

Late party and lost keys. An absolute wicked combo. Who would've thought that calling a locksmith at 3 am would prove to be so painless and simple? Mike was great! He was at my house in under 30 minutes and I was in my bed 10 minutes later. Thanks Brooklyn's Best Locksmith. You guys never let me down.

Sandra Gustus

They were able to get the job

Yehudah Rubenstein

Good service. They were honest and upfront when they answered my questions

RanTan Pushkin

Nothing special . Employees are rude

LeRone D.

Advertised as 24hrs but was closed when I went there at 8:30pm

Josephine Deorio

I called them because the door knob on the main door kept falling off. I text them a picture of the lock and it was handled professionally and accurately. All I needed was a door knob, not a whole lock. They do not sell you what is not necessary. I will definitely use them for all my lock needs.

Miriam Buchman

I'm appalled at what just conspired. I called the company to explain that my tenant was just locked out of her apartment and ask if they can come help her. I asked how much this will cost and he said it would be $45 for just showing up and then whatever the cost of the work. I proceeded to ask what that amount could be from what $ to what $. He started saying something about 45 plus 75 depending on what work needed to be done, but when I tried to clarify further he hung up on me. That should have been my red flag. Still, my tenant was locked out and I was desperate. I called back and asked him to pls send someone right away. The locksmith, to his credit, showed up very quickly and realized there was nothing wrong w the door and my tenant simply didn't know how to use one of the locks properly. He called me and explained that everything was fine and in working order and my bill is $163 and change. What?! For driving two blocks and realizing the door isn't broken? I told him I wasn't aware that their minimum is $150 , that I tried to understand the prices on the phone and the dispatcher never told me this. I even said let's be reasonable and come up with a reasonable number. He was super arrogant and threatened me telling me what he would do if we didn't pay. I was very respectful and tried to talk to him about this and he wouldn't hear me out and just kept threatening us. My tenant was afraid for her kids and repeatedly told him he was being hostile. It was a truly scary situation. He even told me I should be grateful he didn't come and lie that we have a broken lock and drill it out and charge us $375 plus. Seriously? I should be grateful that a legal company didn't try to scheme me?! Gross. We paid the man, even though he didn't deserve it. Had they been upfront with me I would have booked them and known what to expect or I wouldn't have wasted their time. I just spent the last 30 minutes crying from this awful experience. Absolutely disgusting customer service.

Issac Stern

Excellent

Emanuel During

Great

Glenna Mercado

Um so they don't believe in customer service.

Sean Byrnes

Not 24/7.

Morris Kassab

Great experience!!!

Gregg Berliner

They have everything... Good prices too

warren w

not good company ordered keys for my car and never got correct keys just got one key that worked dishonest asked for refund Ronald replied no would not deal with them

Kelly starring

Great service and very helpful!