Reviews of Artie's Locksmith NYC (Locksmith)

Pedro Arnedo

As a contractor, I've come across my fair share of locksmith services both good and bad. Unfortunately, Artie's doesn't fit either of those categories... They get their own: exceptional! Doing business with them is always a pleasure because they are reliable, professional, and most importantly, punctual. All qualities that I appreciate very much in the service industry. Keep up the good work, guys!

Kath Linda

Excellent service! They saved me when I locked myself out of the apartment at 11:30 pm. The technician arrived in less than 20 minutes and quickly and professionally opened my door. I was pleasantly surprised at the very reasonable price. Thank you, guys.

Justin Lee Miller

I used their 24/7 locksmith service after midnight. Cost me over $300. I later found out that’s twice the going rate.

Linh Hoang

Doug did an amazing job helping me in a bad situation locked out of my apartment!! Would def recommend his services! <3 :)

aditya shakkarwar

Arties responded to my call quickly and came over in a very short time. The dispatcher, was friendly, and gave us an accurate estimation of the time the technician would be able to drop by as well as a cost estimation.The work was really professional and they charged me a very reasonable price. If i ever need a locksmith, I would definitely use them again!

Dorcas Dennis

They were very quick, friendly and cost effective. I would recommend them in an emergency. They were also willing to work with us on pricing, very professional.

Michael Petrie

Fast, reliable - affordable. I locked myself out of my apartment & Artie's bailed me out of a pretty embarrassing situation. Highly recommended. Would absolutely use their services again.

Daniel Kwon

Ivan was the MAN. Came by in 8 mins and fixed our lock immediately. Highly recommend.

Jeremy Brauser

Got locked out of my Mom's apartment last night. It was us, groceries and two dogs in the hallway with a key that jammed in the lock. We called Arties and their technician arrived in about 15 minutes. The guy was really fast and professional, even with the dogs barking and all the chaos. He opened the door, replaced the lock and cleaned up all the dust and shavings from his work (which impressed my Mom). We would definitely recommend Arties if you need a locksmith who responds quickly and doesn't overcharge.

Amit Sharma

Called this Locksmiths based on their good ratings and I was not let down. Within just a few hours of calling, the technician arrived at our new apartment. He re-keyed all the doors and mailbox and was very quick and thorough with his work. I would definitely call them again.

Ofra Faqimmo

Great locksmith! I unfortunately lost my car keys somewhere in the middle of a random road or highway while on my husband's motorcycle. I didn't realize until a few days later. Went to the dealer to see how much it would be, and after getting the runaround I was told it would be about $300 to get my key programmed. This included a key the programming, and I had to tow my car there! Oh hell no, I'm a full-time student, and I work part time, I didn't have the time to do it. My father told me about Artie's Locksmith. Ben was able to come to MY place and program a new key for me. I am wholeheartedly grateful especially since I have been without a car for several days. I will always recommend this business to anyone in need like I was.

Alon Nahum

Best service ever!! Professionals.

Tanya Murphy

Completely professional and available (on a Saturday no less!!) from scheduling to service. Avi (the lock technician) was here when he said we would be, so friendly it kept me calm, kept me in the loop each step of the way and was able to turn my emergency into a painless experience. Hopefully I never need a locksmith again, BUT if I do then the only people I'm calling are Artie's Locksmith. If you find yourself in a similar bind then call them! I can't recommend them enough.

Michael Milligan

Extremely fast and efficient service from Dan on a Sunday evening.

dakhorkara

Quick and professional. I called at 10:45 pm on Sunday night and the locksmith came in about 15 minutes. He had the lock open within 5 minutes. And I also was really happy with the price savings.

Rachel S

Guy was fantastic!!!! Came and saved my life! While the stove was on

Alicja Lam

Rom came by to change my main door locks today. He was very helpful and pleasant, and did the job very efficiently. He also charged a good price. Would definitely contact him again if I need help with the locks!

Ernesto Fernandez

Great fast service. Guy was very good and provided fast solution in replacing a lock system

Desiray Guzman

Great service. Technician was very professional and helpful. Resolved my lock issues promptly. Highly recommended

zaldabus .

Wow, talk about terrible customer service. I came into this place to buy some hollow anchors but don't plan to come back ever again. First off, it took forever to even find anchors as everything was poorly labeled. Meanwhile, there are several employees just standing around not doing anything. When I asked for help from one of them (I had metric numbers and wasn't sure of the U.S. equivalent), this guy treats me like I'm an idiot for not knowing exactly what I need and just walks off. Finally, I just grab what I believe to be the correct anchors and get in line to pay for them. There's an employee 5 feet from the register but he doesn't do anything. Eventually, as a line starts to form behind me, I yell over to the employee to ask if he's going to help us. Finally, he very begrudgingly comes over and takes care of my purchase. Don't go to this place unless you know exactly what you need, are willing to spend time to look for it yourself, and don't plan to talk to anyone that works there.

Luis Barrera

One of the worts locksmiths I've had to deal with, it took him 2 hours to get to where I was, they are located on 14 st and 7 ave, I was on 15 st and 10th ave, once he got there he wanted to charge me $100 more than we had initially agreed to, then he didn't have the right equipment so he had to go back, it's needles to say that it took him almost 2 hours to get back. When everything was done it was time to pay, my company wanted to pay with a credit card via telephone which they said it's okay, once the information was given to them the "owner" said that he couldn't take the credit card because it could have been a stolen credit card, and the only way of making the payment was either cash or going personally to their location. I spent over 4 hours standing and waiting for a service that was not even good (the actual job took 5 minutes) . (Btw the locksmith was on YouTube checking "how to " videos to do the job) . Stay Away From This Locksmith !

Charles Plant

Great customer service. Brian showed up on time and provided a professional and efficient work. Will be doing business with him from now on.

Christopher Terech

They were out stating. Dan helped me get into my apt and I don’t know what I would have done without them.

Daniel Tyre

5 star service all around!! Great customer service and reasonable price too. All of the technicians are very knowledgeable, experienced and extremely helpful. I used them for some in-home lock upgrades, and they were fantastic and affordable. They offer lots of options as far as locks, and don't try to oversell you on things that you do not need. I would highly recommend Artie’s Hardware & Locksmith. Would use them again when needed!!!!

Mindy Yip

Doug was very fast, friendly and efficient. A pleasure! Recommend!

Jacqueline L. O'Connor

I called this company because I got locked out of my car. The person who answered the phone and was so pleasant, warm and friendly. 20 minutes later, the technician came and got me in with no problem. He worked fast and efficiently and charged me a very reasonable price.

Liliana Morton

We called Artie’s to come and check the door lock of our apt, that suddenly refused to work when we were already getting late for a flight. Ben came real quick and replaced our lock in no time. His work was highly professional and he had brought several colored locks for us to choose from, so the new lock we picked up matched the door perfectly. Thank you for your help

Andrea jessei

Called up this company to re-keying our old lock for the main door. The technician was here in less than 30 minutes. He was fast, honest and charged a fair price . great service

Amar Kher

Artie’s were speedy, friendly, and very good. Could not recommend them more highly!

Anne Mason

Amazing service by Ben. Ben was professional, on time and extremely quick. Such a nice guy and saved my night. I’d recommend Artie’s over any other locksmith in the city. I’ve tried a few others and this was by far the best customer service I’ve ever had from a locksmith. Thank you Artie’s! I will always recommend your company, and Ben

Mamie Foreman

It was difficult for me to install a Nest x Yale Lock yesterday, I am glad my neighbor saw me sweating with it and advised me to call Artie's Lock smith, luckily they were just a few blocks away. The lock was fitted properly. Great guy.

Jazz Brown

BIG thumbs-up for doing the work quickly, thoughtfully and for a good price. We had an emergency that needed to be taken care of few nights ago and the locksmith came quickly and worked efficiently.

Donna ONeill

Found this company on google search. Same day service. Quick, amazing service for lock change. Rom is the best! Highly recommended :)

Rachel Strauss

Guy came very quickly and efficiently helped me into my apt and replaced the keys. Great service!

Mark L

Called these guys when I got locked out. I'd left in a hurry and forgot to grab my keys, then the door slammed shut .... I kept trying to figure out some other way to get back into my apartment. But I finally decided I'd better call someone with the right knowhow, cuz I didnt want to make the situation any worse than it was. I'm a skeptical person, so I called around to a few different places first. But the guy who answered the phone here seemed to know what he was talking about, so that reassured me. They got to my place less than twenty minutes later (which was awesome), and the locksmith Avi was actually a really good guy. I was expecting to be talked down to, but no, he was quite friendly. Price was not what I expected either, much lower. I won't lock myself out again, but ....I will say that it was a far better experience than I imagined it would be. This company is affordable, friendly, and available immediately. If you ever need a locksmith, I highly recommend you call Arties.

Bilal Hussain

I love this friendly neighborhood hardware store. As a longtime resident of the Chelsea district, I've always come to Arties in search of hardware items and for having keys cut. Never once have I ever had to return keys made at Arties. The store staff is very knowledge with anwsering hardware questions. I recall I was in a situation where I was locked out from my apt, since I went chasing after my cat in the hallway. I reached out to Arties for help. Arties immediately dispatched a seasoned locksmith who then was able to get me inside of my apt. On both sides of the store you'll find different employees who are experts on matters related to paint, cleaning, locks, etc. On one occasion I had to paint my entire apartment; the folks in the paint department helped me select a paint coat and explained to me all the various paint supplies I would need for the task. The employee was even kind enough to write down on paper all the steps to follow for painting my apartment walls. Contrast to large corporate aka hardware stores Arties provides the live customer interaction.

Noland Auble

We just moved to our new place and needed to change our locks. The next door neighbor strongly recommended Artie’s Locksmith because he used them and said that they have a nice store on 14th Street. So we called. Ben was so nice! David arrived in 15 minutes and changed our locks. He was very professional and courteous.

ireaz hossan

We got locked out of our apt late at night and called their emergency service. The guy who answered was really nice and said the locksmith in on his way, their tech came out quickly and about twenty minutes later it was all done. Artie's was able to come out quickly and they didn't try to take advantage and charge me a crazy amount. They are very fair, quick, and polite. Thank you!

Sudi Xu

Artie’s locksmith came to my rescue to get my key out from my car when the door was lock. Came quick and opened it quick. Would recommend to anyone! Definitely give them a shot if you are in this situation!

Celina Tillmang

Ben proved to be a highly professional locksmith. I used Artie’s today to make a replacement key for my 2015 Accord. He came to my location and program a new key for it in minutes. Defiantly recommended.

Lucas Whitehead

I remembered a friend of mine recommended Artie's locksmith, but I have never used their service before until the need arise last week when my car spare key fob stopped working, i got it from Artie for a couple of $$$ compare to the price i got from the dealership and the reprogramming was completed by Artie's skilled technician. These dealership are rip offs, glad i was recommended to Artie. I am doing the same here.

Lucila Lebrón

After recently moving to a new apartment on west 16 st,I needed to get my locks changed. Called Arties and they sent me a technician in 30 minutes.He was extremely professional and quick. Also, comparing to other companies, price was very competitive.I would recommend them to anyone else.p.s Their dispatch, Berry was really patient to all my questions and even made a follow up call.

Alejo Cabranes

Very fast and professional service. Excellent rates. Highly recommend.

John Tubson

I lost keys to my home and on at a loss on how to find a locksmith company that will help solve this problem. My friend referred me to this company and was not disappointed by their service delivery. The response was quick and they have good customer relations.

Jason Lee

Artie is my saving grace, They are the only locksmith i know and use around here. Last week I mistakenly locked my self out, luckily i had my phone with me. I quickly dialed Artie and they were prompt as always and did a good job.

Little Prince

We had to change the locks on our business doors and called Artie Locksmith upon a recommendation from our next door neighbor. The technician was very professional and knowledgeable. The process was very quick and pricing was also great. I would absolutely recommend using this company.

Kimberly D. Covell

I've been using Artie's Hardware & Locksmith for years now for various household lock issues and he's always been WONDERFUL. Kind, personable, smart, fast, good, and reasonably priced. Basically, the whole package. I called him today about an issue I was having with my automotive ignition lock. Even though he doesn't do those types of locks, he was happy to recommend several other shops AND even suggested that I contact my roadside assistance plan to see if they reimburse for locksmiths. THEY DO! Not only did he help me to find a great locksmith that could do the job I needed, he saved me $100 bucks. This guy is PURE CLASS!

Tmo 9255

Great service fix our door with no problem very quick and with a reasonable price

Barbie jaggers

Efficient and friendly! Got to my apartment in less then 20 minutes was out in 10! However I did find them to be way overpriced but didn’t really have a choice as it was so late when I locked myself out of my bedroom.

Professional Resumes

Great company. I called and there were out to my location within 15 minutes. I could not be happier with their service. Ben and Avi were both super friendly and easy to communicate with. I would highly recommend them to anyone in need. Thank you guys.

Phoebe R

I had a wonderful experience. Ben, the dispatcher from Artie's Locksmith was very understanding and helpful. The technician, Rom, was extremely courteous and knowledgeable and did everything he could to make sure he could find the best solution for my lock situation. And in doing so, he was extremely honest and understanding. Rom did a great job! I am happy I contacted Artie's Locksmith.

Benjamin Olson

I called Artie's to change my deadbolt after an ex was stalking me. Luckily they showed up right away and changed it to a high security deadbolt for me. From the moment they arrived, I could tell I was in good hands. Quick service, knowledgeable technicians, and reasonable prices. Definitely feeling peace of mind after their visit. Call these guys if you need a locksmith.

ProHair4u RD

Guy saved the day, awesome fast service. I would recommend to anyone in a jam who had lost their keys! Thank you so much!

Mark Graham

Had a problem with an elevator lock. Described what I thought it was to 2 locksmiths at 2:30pm. One estimated that it would be $65 for the service call and $135 for labor and that they couldn't come until after 5pm. Artie's wouldn't give me an estimate (because they didn't know for sure what the problem was...I described it reasonably well) other than to say their service call was $25 but they could be here in about an hour. Even without an estimate, I let Artie's do the job and it was only $95 (it was very straightforward) not sure if the other place would have actually charged $200 but they also knew what the job was. The guy who came from Artie's was pleasant and professional and finished the job in 15 minutes or less. If they can, these companies would do well to give you an estimate that specifically describes their understanding of the situation with the caveat that a deviation from that situation can result in higher charges (or examples of a range of charges for typical work). This would allow a customer to better compare them to alternatives. In the future I can fix this myself if it happens again. That being said I'm pleased with the result - quick, effective and courteous.

Betsy Kim

Kind, honest, thoughtful, responsive, understanding professionals. Very good people who are good at what they do!

Nilou Ghazizadeh

I was locked out and called Artie's based on a quick Google search. The team was very responsive and showed up immediately. I was frazzled and the technician calmly walked me through the process to remove and replace the lock. I recommend Artie's to anyone NYC who gets locked out!

Mary R. Johnson

Super service ,The Artie's Locksmith work are very quickly He was friendly and professional,recommend this company.

Jay Anderson

I was talking about this place with my friends because I called them recently to get me back into my apartment when I lost my keys. The service was really professional but yet the locksmith was very friendly still. The cost was very friendly to my wallet also. Wouldnt mind dealing with Arties Hardware & Locksmith again. In fact I went over to the store again to get some stuff for the apartment and they have a large store with almost everything you need. Great locksmith service and cool store. They also been around for years. Very cool! Highly recommended!!

Molly Goldberg

A huge thank you to Arties! I locked myself out with my dog and they were there to help within 20 minutes! The process was fast and the man who came was very helpful and professional. This couldn’t have gone any smoother.

Kami Craven

I was locked out on 2nd Ave yesterday. I called Arties at 10AM and they were there by 10:15! Awesome Service!

Aspen Holbrook

Thanks so much you guys for great fast service! Best locksmith in town.

Carrie Mae Messerly

I managed to get locked out of my rental car, Arties (specifically Ben) made sure I was safe (I'm clearly not a local and felt dumb, it wasn't my first rodeo locking my keys in) and had someone to me in ten minutes. They did a great job, didn't scratch the car, no broken glass, and didn't price gouge me. Thanks guys, I'll glue the spare to my forehead next time, but if I happen to lose it, I'll call you! Highly recommended.

Collin Reiff

Guy was outstanding. He showed up on time, put in top of the line hardware. The lock works beautifully. He was incredibly kind and worked diligently to get the job done in a very timely manner. Great service and well priced. I will use them again!

Brian Rock

Surprisingly rude and unhelpful staff. Had a simple question about paint supplies and both of the employees behind the counter were apparently too busy with their phones to help answer my question. If I were the owner I would have fired them on the spot for their attitude towards their customer.

McKayla Sanders

Artie's Locksmith provides fast, reliable, and quality service. I am very impressed with how quickly they were able to come and help me get back into my car when I was locked out

Zoe Said

Today was the 2nd time in 6 months that I have used Artie's Locksmith for a job. Today was to install a new gate lock. as last time they did an amazing job. Their prices are very fair. I highly recommend them as they do a great job at a very competitive price.

William Weeks

Quick and professional.

Nicole Wolf

Doug was great! Very professional and quick to get my door unlocked.

moses caillot

Great service, one of my best experience with any type of contractor. Will definitly recommend to everyone i know.

Dale Herrick

I couldn't be happier with their services. Thank you guys

Simon Miyerov

Amazing Service!

Joseph Adesanya

Doug is a good hearted guy! He gave me a good price. I was in a difficult situation and he helped me out. Definitely recommend 1000% !!!

Jerry Wallis

Very good service and the prices & The technician was very nice guy. He explained everything he was doing and it took only 10 or 15 minutes and the job was done.I had to come to a wedding in Texas at last minutes.would definitely use this company again.

Mariah Amy

We called the company at about 8:30 am and the locksmith was at my apt about 20 minutes later, and had the job done in 15. He was very polite, friendly, and very knowledgeable. He knows what he is doing, courteous and gets the job done fast!

sdpalladino

Showed up in 5 minutes. Ivan Lifesaver !! Shalom

Lindsey G

Had a great experience with Artie's; Rom came and did a wonderful job, gave me a couple of options and decided with me about the cheapest and most secure lock. Right after he left Ben called and asked if everything was OK. Good service is rare these days, and I'll definitely call Artie's again. Thanks Rom :)

Jenifer Juli

This is my second time using Artie's. Once again,had a great experience. The technician came right on time and was very professional, friendly and honest. Prices are very reasonable.

Chiara Casoni

Great service!!

Sam Jacobson

These guys are great. Opened up no problem

ניב סולומון

Asked for a lock change, one of arties guys came in 20 minutes, made a fantastic job, explained to me the pros and cons by having a MUL-T-LOCK. Would definitely reccomend to all my friends and people in need.

Erasmo Bohanon

I’m completely satisfied to Artie's Hardware & Locksmith. They came up on time and was very friendly and professional. Price was also fair. I highly recommend them because they are caring, professional and courteous. Definitely would use them again.

Ryan Tomelden

I have been using Artie's locksmith for several years now and felt it is time to return a favor. I got stuck outside my place one time and found them online, and using them ever since for everything! my apartment, business, etc. They are reliable, trustworthy, come out fast and have great product and customer service, which is in my eyes the most important things in a business! Thank you Ben for always being there when I need you. I would highly recommend to use Artie's for both personal and business.

evyatar maman

Went out clubbing, and I lost my keys. When the cab dropped me at my apartment, it was already late. At 2am, I was sure that I could not get any help from any locksmith. Unsure of where to go when I could not find my keys in my bag, I called back the cab driver to see if he can take me to my friends. But he gave me the number of a locksmith whose services are 24/7. When I called the number, I had a guy at my door within just a 20 minutes. He opened the door for me and charged me a fair price for a despite the time. Thank you for the great service!

Jason Hawkins

I locked myself out of my car in New York and I was panicking so bad. Artie's was able to come out quickly and they didn't try to take advantage and charge me a crazy amount. They are very fair, quick, and polite. Thank you!

Bill Gaines

Not the warm and fuzzy types but very helpful and knowledgeable. Sent me to the right place when they didn't have what I needed.

mor ben avi

Super professionals, really reasonable prices

Kevin Barbosa

Doug was phenomenal. He came to my apartment quickly and dealt with the problems at our door efficiently and effectively. I’ve never been more satisfied with a locksmith in my life. I could not recommend Arties and Doug specifically more highly.

Lauren Decosta

We used Arties Locksmith to rekeying our home. We called at 9PM and got a locksmith next morning at 8AM. .Awesome customer service. The price was very reasonable. I would definitely recommend!!

Megan Hill

Rom did a great job! Very nice and efficient---not to mention handsome ;-) ! Super professional, highly recommend Artie's locksmith.

Samantha Blauser

I had such a pleasant experience Arties. The locksmith came up on time for my appt and was very professional. He was up front about the cost and did not try to sell me anything extra. I highly recommend them because they are caring, professional, and courteous

no name

Very expensive, for ten minutes work. Always charges for trouble shooting, understandable, plus additional fee for "power supply" ... Seriously?

Holly Hood

Rohm just left and he did an excellent job. I had looked up my super on online and found out he had did time for robbery. I quickly called Artie's. Not only was Rohm the nicest guy on the planet but he was fast and efficient and gave me a decent price. Ben was great and patient on the phone. Good company and good guys!

Joseph Rodriguez

Recently I got call from one of my friends, saying he lost his keys and is locked out. I called Artie's locksmith (who I used them many times). They were there within 15 Minute. Great service as always - Thank you guys

Natalie Silverman

Doug at Artie's Locksmith is a lifesaver! He got to my place within 25 minutes of calling and could not have been more helpful. He helped me and my roommate get back in to our apartment within just a few minutes after he arrived (we got locked out just after moving in and it was an emergency to get back in!) He was gracious, kind and fast. I couldn't have asked for better service!

Express Smile Tampa

These guys are awesome! I was locked out my apartment in The Bronx they came out right away and got the job done at a Great price, they even gave me follow call to make sure I was happy.