Here you have the feddbacks of people like you who used the products of Andy\'s Lock & Key (Locksmith) in the state of Nevada.
At the present this firm gets a score of 4.4 out of 5 and the rating has been calculated on 93 reviews.
You may have noticed that it has an average rating is quite high, and it's based on a large number of opinions, so we may say that the rating is very faithful. If there are many people who bothered to leave their feddback when they are pleased with the business, it works.
As you know, we do not usually bother to give opinions when they are correct and we usually do it only if we have had a problem or incidence...
This Locksmith is included in the category of Locksmith.
Very honest and knowledgeable, I wont go anywhere else.
Got locked out of my business safe was back in it in about 30 minutes. John and Nate are pros
NEVER ANSWERED PHONE
(Translated by Google) All right (Original) Bien
This is the best locksmith I ever had. Very responsible and helpful. He helped me with my car keys that even the dealer cannot do. I am so pleased and definitely will go back for more businesses. Reliable.
Good, prompt staff
Nice people, good job, thanks Andys lock and key
This place is amazing. Walked in, both tellers were busy or on the phone, and I still walked out with 3 copies in about 95 seconds. Many cool options to choose as well. There is a drive up window, but I did not use it.
Was having to spend about 10 mins to get my key working on my car. Thought I would need to replace the ignition on my car, Brought it to Andy's and they told me it was probably just my key, About 5 mins later they had made me what they call a factory cut key and it worked perfect. Didn't cost anything near what I thought I would have to pay. I had called around a few places that told me it would be over a $100 for a new ignition. These guys charged me only $10.00 Glad the guys here are looking out for us instead of just trying to make a buck. Made a lifetime customer. Thanks!
I came here with my dad who knows a bit of english, i dont know if this is how they act with everyone but the shorter guy working here is very rude.
Andy's Lock and Key was the fastest, most professional locksmith I've ever been too. The price was perfect. If you have any lock or key needs, go to Andy's. You'll be impressed
Good, fast, friendly service. Drive up service as well as walk in.
They helped me with a lot 0f prices and other problems. They were awesome
Fantastic and quick service, at an unbeatable price. Recommend to everyone.
Amazing is all I got to say
Fast and friendly, I went in there with a key for my car, and they made me one in less then 3 min. I've tried to have a copy made for my car about 10 times, with no success. I will only come here now, and direct all my friends and family here also!
Andy's lock and key very professional and kind.
I am completely amazed at the service and quality of service at Andy's lock and key. He rekeyed my locks and had a cool custom key just for me. All this after I was burglarized, I'm glad you're here to take care of my needs, thank you
this place is by far once of the best places i talked to in town from customer service to hard working till the very end i truly appreciate the quick service and not to mention the hospitality i don't think i would ever choose another locksmith in town if i ever had another problem in fact i would go as far as to tell my friend in case they have any issues Andy's lock and key will be the first to know...AGAIN A BIG THANK YOU TO THE MAN WHO DROVE IN THE MIDDLE OF THE DAY AND WORKED ON MY CAR NON STOP IN THE BURNING SUN WITH NO SHADE TILL HE WAS ABLE TO FIX IT :D THANK YOU ANDY
Bad service
Is one of the best thanks for your Service ..
Some badass dudes! They had me in and out at 1/4 of the price and in half the time that I was quoted everywhere else. I'll definitely be returning in the future.
I'll go out of my way to never use their services again.
Got me into my car without any problems. Called someone else first and after an hour and a half realized they just weren't coming. Andy's showed up within 30 mins and got me on my way. Thanks guys
Fixed the key to my truck. Didn't cost me an arm and a leg. Very nice guys.
Great service! Friendly and very knowledgeable guys. I'll be back!
ANDYS LOCK & KEY its the best CONROR he did an excellent job whit my car. very fast and professional thank you, thank you.
The staff at both locations are very helpful courteous, and knowledgeable. Use then several times with great success.
I locked my keys in my car and called Andy's Lock and Key. Within 15 minutes Andy arrived and quickly opened my car. The price for the service was extremely fair. I have had many keys cut at their small shop in Shoppers Square over the years, and every key they cut has worked perfectly the first time. I would highly recommend Andy's Lock and Key. Quality, first class service, and integrity best describes this family owned key shop.
Best locksmith in Reno! Great prices and really nice, helpful people. Tiny little store, but they do more than the other locksmiths combined! They even have a drive through!
Even though the job turned out to be a lot more difficult than what they had anticipated and quoted, they were there until the job was done right. Very reasonable rates also. They were recommended to me by 3 people within a 10 minute window and I can see why.
Customer service is horrible. But I got my keys made.
Charged more than everyone else in town and called me a liar.
Awesome service
They helped us out because we couldn't find extra key...fast and friendly service!
We called Andy to rekey a new property we had taken possession of, and he was on site within a couple of hours. The estimate we got over the phone was right on the money. The job was done quickly, the service was great, don't hesitate to call these guys.
Purchased an additional key online for my 07 Camry and brought it in to get cut and programmed. The guy who helped me explained the risks of online keys but said everything looks fine with what I bought and went ahead and did it for me. Took about 10 minutes for everything and I was on my way. Glad they could help me out.
They are fast acting and always nice. My only choice for my locksmith needs.
Only people in town that could fix an RV slam latch within an hour. RV place in town was a week out before they could fix a lock. Thanks Andy’s! V and J
Incredibly fast and knowledgeable!
Very nice efficient and knowlegable as well as affordable
They saved me!
Very helpful and fast .
Awesome
Absolutely the worst place to go! They are rude and the keys they made don't work!
Great service. The guy who helped me seem to know more about reprogramming my key thant the dealership did, and saved me over $100. I will definitely be back in the future.
Very helpful and patient. This location gets sperts of super busy then it's dead.
These guys are fast, helpful, fair priced and most of all good at what they do! I brought in a broken in half, mangled 1980s bmw key and they had a perfectly working copy for me in minutes. Thanks!
Had two keyless remotes programmed that I bought off Amazon. Only cost $10 total and was done in less than ten minutes. Will definitely use these guys again, was a great experience.
Andy's lock and key has been a staple for me for years. I learned the hard way not to buy keys from the big hardware stores in town-there is generally a 50/50 change the keys won't work :/ I have never had any issues with a purchase from Andy's and their customer service is top notch. They will also tell you super handy information like-Did you know you aren't supposed to use the master key that comes with a new lock? That way if you need a new key you have an original un-worn key to use for a copy. Totally makes sense, right? Why aren't there PSAs about this kind of thing? They are in a weird yet oddly convenient location. Support local business AND get a key that works the first time.
Andy's was a lifesaver! I rolled in with my big RV, they had the exact keys I needed and I was out of there in 3 minutes! Andy's is THE place to get keys in Reno!
5 stars. Wyatt is awesome at his job.
Fast service.
I have a Nissan Altima which needed the spare key Fob (remote) from my old Altima programmed to my new car. I called 2 other Locksmith's and they said it can't be done or needed special tools .... and offered to sell me a new Fob. I called Andy's Lock & Key and they said they should be able to program the fob to the new car ... and I was skeptical because this shop is a tiny little building, and I think “How can this tiny shop and these guys reprogram the fob when other locksmiths said it can’t be done ???, do they have the right tools and tech equipment??” I was also worried they might screw up the good Fob. Anyways, I think to myself "what can I lose??" So I go out there and show them the fobs (old and new). Conner takes on the job and he makes a couple of calls and confirms that the old fob is programmable to my latest Altima. He spends a lot of time programming the new fob, but it doesn’t work exactly right … he makes more calls, rechecks the id's on the fobs, makes more adjustments, more back and forth … and finally gets it to Work!! The problem with all the back and forth? It was because the battery was dead on the old fob !! He did a Great job of taking care of me and being honest !! ... saved me from having to buy a new key Fob (push button remote) … Thank you VERY MUCH !! kats
They made the keys I needed and let me know if they didn't work, I was to bring them back and they would try a different key or refund my money. Very helpful group of guys.
Called some RIP-off company that tried to change their price once they got out to my house. Refused and called Andy. Best choice I made. Reasonable price and fast(15min) to get to me... had the car unlocked before I came out to pay.... 100stars . Friendly people too.
Simple look but high end capability. Don't get screwed at a dealer! These guys can program chipped keys, along with cutting complex models. Great service and really really quick. 5 stars
Worst customer service ever. Didn't get what I ordered. Employee yelled at me and used so much profanity,honestly was scared he was going to jump out the van at me. Ladies please don't use this locksmith while you are home alone. Or any other time if you want the job done right. Know one should ever get treated the way I did,when we the "customers" are the ones that put food on your tables.
Very knowledgeable locksmith shop. Only downside is the small location.
Nate. Tall guy with the Macklemore/Ponytail hair. A textbook example of 5 star customer service. He politely and quickly fixed my problem, while educating me about it, and then took the extra step of lubricating/cleaning the tumbler to prevent it from happening in the future. I tipped him because I'm sure that's a job where people don't tip/treat you very nicely. He definitely knows what it means to put the customer first, and build a reputation. I will take all of my key and lock business here because of this experience, as well as recommend Andy's as much as I can. I very rarely write a 5 star review, but it is definitely deserved in this case. Nate deserves a raise!
Good place and service
Close to my house, friendly staff, and the best prices.
I went to get a key and the worker was so rude and they had nobody there. For sure he didn’t want to be working or helping anybody. So I went to another place which was a better idea.
Best service in town.
So I called these people to unlocked my car, based on the reviews and based on the fact my wife was stranded at a gas station after someone took our keys. All they ask me was whether I was the registered owner which I am, and to have the registration with me which she had. The "so called professional showed up, unlocked the vehicle and told my wife that since she was not on the registration, he was not going to help her out and to call someone else. These people are a joke, dont take a chance with them. I then called them back to see what had happened and they were just making excuses for the guy. If you dont like your job, quit, but dont treat people so unprofessional. if they had less then one star, I would give them less than one.
Fair price , quick service Recommend v some others in town that say 3- 5 business day or no guarantee
Thank you for great customer service and quick response time!
Beautiful limousine wow Atlantis
Very helpful, quick... didn’t charge me when my fob wouldn’t work... thank you!!!!
Very helpful and knowledgeable staff, very fast service, and very friendly!
Best price and service in town. Called at least a dozen people, some quoted $60 "Just to show up" and from there up to $250+ with 3 hours waiting. I called Andy, he arrived in minutes, unlocked my vehicle quickly for about $40. Great dude. Saved me from getting scammed by the other guys.
A LIKEABLE GROUP, FRIENDLY & EXCELLENT SERVICE. NO COMPLAINTS, 5 STARS.