Reviews of Bedford Lock and Key (Locksmith)

Lindsay Renbaum Wolff

Went into Bedford Lock and Key this week to have a key copied and the guy was extremely rude and terse with me. Apparently they don’t copy this type of key there but the way he communicated this was harsh and downright rude. I won’t ever go back or suggest their service to anyone else.

Bill Meier

Fantastic service! I have been here several times. They have key blanks for all the hard to find keys that I have not been able to find elsewhere. Also they can program custom keys for cars. Reasonable prices and great service. Very friendly and helpful.

Lee Vorderer

These folks are magicians. I have an old house, with old locks that never in my time worked really well. When they finally break, I take the locks to Bedford Lock and Key, and Michael and his colleagues fix them, make new parts, make new keys, and generally restore the locks to like-new condition. Their fees seem fair to me, and the work is done when they suggest it will be done. I ended up with doors that latch and lock. Perfect!

Jeff Carbone

This is the ONLY place to go if you need a locksmith. I’ve used these guys many times. It’s nice to have an owner that truly cares about his customers! Offering good old fashioned friendly service, great pricing and a locksmith that knows what he’s doing.

Keith LeBlanc

Good price and has key blanks others big name stores don't.

Lindsay Renbaum Wolff

Went into Bedford Lock and Key this week to have a key copied and the guy was extremely rude and terse with me. Apparently they don’t copy this type of key there but the way he communicated this was harsh and downright rude. I won’t ever go back or suggest their service to anyone else.

Bill Meier

Fantastic service! I have been here several times. They have key blanks for all the hard to find keys that I have not been able to find elsewhere. Also they can program custom keys for cars. Reasonable prices and great service. Very friendly and helpful.

Lee Vorderer

These folks are magicians. I have an old house, with old locks that never in my time worked really well. When they finally break, I take the locks to Bedford Lock and Key, and Michael and his colleagues fix them, make new parts, make new keys, and generally restore the locks to like-new condition. Their fees seem fair to me, and the work is done when they suggest it will be done. I ended up with doors that latch and lock. Perfect!

Jeff Carbone

This is the ONLY place to go if you need a locksmith. I’ve used these guys many times. It’s nice to have an owner that truly cares about his customers! Offering good old fashioned friendly service, great pricing and a locksmith that knows what he’s doing.

Keith LeBlanc

Good price and has key blanks others big name stores don't.

Ger Cell

I had them make two copies of a Toyota key. It's one with the integrated fob, which must be programed (and cut) for the car. The dealer charges an obscene price, so I decided to go with Bedford Lock and Key. They use blanks made from the same company that makes them for Toyota, and obviously will stand behind their work and product. I considered other more cost effective routes, but wasn't thrilled with the additional effort required on my part, and didn't want to run the risk of finding a solution using a cheap knock off. If the key malfunctions at the wrong time then you're really inconvenienced. Bedford Lock and Key did the whole thing in about 20 minutes. They were also easy to deal with.

Dave Aldorisio

I have lived in Town all my life never went to this place. Recently I was replacing an old lock and parts broke I could not find them any where. I went to these folks as a last resort embarrassed to ask for help. They were very knowledgeable and tried to fix my lock. However I had bought a substandard lock and they let me know it was. They proceeded to help me get a much better set up in less than a day. Also keyed it to my old key and even cut a new a spare key for me. I will use them again if I need any lock work and would highly recommend them ... Thanks Dave A.

Ger Cell

I had them make two copies of a Toyota key. It's one with the integrated fob, which must be programed (and cut) for the car. The dealer charges an obscene price, so I decided to go with Bedford Lock and Key. They use blanks made from the same company that makes them for Toyota, and obviously will stand behind their work and product. I considered other more cost effective routes, but wasn't thrilled with the additional effort required on my part, and didn't want to run the risk of finding a solution using a cheap knock off. If the key malfunctions at the wrong time then you're really inconvenienced. Bedford Lock and Key did the whole thing in about 20 minutes. They were also easy to deal with.

Dave Aldorisio

I have lived in Town all my life never went to this place. Recently I was replacing an old lock and parts broke I could not find them any where. I went to these folks as a last resort embarrassed to ask for help. They were very knowledgeable and tried to fix my lock. However I had bought a substandard lock and they let me know it was. They proceeded to help me get a much better set up in less than a day. Also keyed it to my old key and even cut a new a spare key for me. I will use them again if I need any lock work and would highly recommend them ... Thanks Dave A.

Kerri Lane

Rude and unprofessional.

Ana M. Gabby C

Mike helped me get a new remote for my car and set it up very quickly and professionally. He was kind and helpful.

Megan Klein Hattori

Yikes! All I wanted was a rough estimate for getting my locks re-keyed and the gentleman on the phone starts **yelling** into the phone at me that he can't give me a rough estimate because doesn't know how old my house is and if they'll need to reframe my doors. Thank you for your time and I will find someone else. $10.25 per place where a key goes, + $82 per hour of work (where they would insist fixing anything wrong with the way the door hangs), + $55 trip charge (from one town away)

Jon Kohler

Bedford Lock and Key are our go-to resource for lock & egress issues in Bedford. They've provided prompt and honest service on multiple occasions, even flexible enought to support same-day appointments (for not just emergencies) sometimes. I reccomend giving them a call before undertaking door and access projects - even just for some insight that's lacking from most hardware and big-box retailers.

Chevis Cardoos

These guys are great! The work is done on time and when it is supposed to be and they are so close to the estimated price. Would recommend to anybody

John Barr

Great service ! Bailed me out in a pinch.

jeffery geller

Very nice people, but they messed up the computer in my car programming a smart key. They did not take responsibility for this. I had to pay the dealer $500 to fix their damage. Would avoid bringing smart key vehicles there.

Bruce Gotohell

Always excellent. 15+ year customer.(Customer #32) I use ASSA cylinders, restricting key copying to myself. All orders for cylinders and key copies are completed on 1 to 2-day turn-around. No issues with after-hours contact in the event of an emergency. (Thanks for handling that jammed cylinder so promptly. AND, at NO charge. Again, thanks.) Bruce

Kerri Lane

Rude and unprofessional.

Ana M. Gabby C

Mike helped me get a new remote for my car and set it up very quickly and professionally. He was kind and helpful.

Megan Klein Hattori

Yikes! All I wanted was a rough estimate for getting my locks re-keyed and the gentleman on the phone starts **yelling** into the phone at me that he can't give me a rough estimate because doesn't know how old my house is and if they'll need to reframe my doors. Thank you for your time and I will find someone else. $10.25 per place where a key goes, + $82 per hour of work (where they would insist fixing anything wrong with the way the door hangs), + $55 trip charge (from one town away)

Jon Kohler

Bedford Lock and Key are our go-to resource for lock & egress issues in Bedford. They've provided prompt and honest service on multiple occasions, even flexible enought to support same-day appointments (for not just emergencies) sometimes. I reccomend giving them a call before undertaking door and access projects - even just for some insight that's lacking from most hardware and big-box retailers.

Chevis Cardoos

These guys are great! The work is done on time and when it is supposed to be and they are so close to the estimated price. Would recommend to anybody

John Barr

Great service ! Bailed me out in a pinch.

jeffery geller

Very nice people, but they messed up the computer in my car programming a smart key. They did not take responsibility for this. I had to pay the dealer $500 to fix their damage. Would avoid bringing smart key vehicles there.

Bruce Gotohell

Always excellent. 15+ year customer.(Customer #32) I use ASSA cylinders, restricting key copying to myself. All orders for cylinders and key copies are completed on 1 to 2-day turn-around. No issues with after-hours contact in the event of an emergency. (Thanks for handling that jammed cylinder so promptly. AND, at NO charge. Again, thanks.) Bruce

Andrew Swanson

Purchased a new remote transponder key for my Toyota Camry. Had the key bought, cut and programmed while I waited - all for $115. I was in and out in 10 min with excellent service. Certainly saved a lot of money (about $75 -$100) by not going to the Toyota dealer.

Andrew Swanson

Purchased a new remote transponder key for my Toyota Camry. Had the key bought, cut and programmed while I waited - all for $115. I was in and out in 10 min with excellent service. Certainly saved a lot of money (about $75 -$100) by not going to the Toyota dealer.