Reviews of Jim's Lock & Safe Service Inc. (Locksmith)

Lisa Bradley

I've used Jim's for both Commercial and Residential work over the past 15-years. I've always received exceptional service. My residence had a dead bolt that was sticking. The Service Tech was courteous, very friendly, called when he was on his way, was early, and did a fantastic job. I'll always use Jim's Lock & Safe -- reliable with reasonable pricing.

Gregory James II

The tech was experienced and polite. What a life saver! Very competitive pricing too!

Justin Riggs

Fast and polite. Have had 500 keys made by them and just placed an order for 250 more, have only had ONE problem with a key and it was corrected immediately. 100% continuing to do business with them!

Edward Howard

Best lock Smith around. Programmed a replacement key for my Lincoln at a good price.

kee ling

They are very good job and doing quickly.but,The price is slightly higher.But, They are nice working and I give them five star rating.

isidro garcia

(Translated by Google) all right (Original) bien

Don Patterson

Mark came out and changed out a lock for me............very professional and knowledgeable................really went the extra mile in helping understand what was going on, and how to maintain things........highly recommend these guys!

Judy Burri

Jim’s Lock did a great job getting me back into my house! They sent someone out right away, did the job quickly, made spare keys onsite, and were reasonably priced. Jason from Jim’s was awesome! Great customer service!

Mrs. Consumer

Helpful and experienced. Always satisfied with their services

Jeff Hamons

Did a great job and charged a fair price.

Steve Shackelford

Great service! They got my car open in minutes for a fair price. When I went to the shop to get a free key they made it in moments and I was on my way. Processional and quick. My locksmith from now on.

Vernon Graves

Super Service

James Kaberline

Bought a used car, and found out that the key would not work in the doors. It seems that the ignition switch was replaced, but the doors were not rekeyed. Originally I thought they were going to rekey the doors, but instead they rekeyed the ignition. No big deal, but they did not take it out of auto register mode. Found an article online, followed directions, and that cured the problem. My only criticism is that I called them before I found a cure to the problem. They never did return my call. I will still use them when I need a second key. It was a lot cheaper to have them work on my car, than what the local Toyota dealer wanted to fix the same problem.

mike alder

Good local locksmith

Lenora Matters

I have visited Jim's Lock & Safe several times over the past years and they have always done and excellent job. The last time I used their service was about one month ago. I had a locked file cabinet that did not have a key. They had me look for the cabinet's manufacturer and were able to cut a key for me without having to send someone out for a service call. They saved me a lot of money doing this.

Shel Parker

Super helpful! Very friendly

Mary Ann Oatis

I was having trouble with my remote they were able to resolve the problem without costing too much

Jeff Lager

Great service. Fair prices.

Lessmy Peraza

Is good but expecive

Jframe55

This locksmith company goes above and beyond any service you could possibly ask for call these people first before you try anybody else

Grant Miller

Jim's has always been able to make the odd keys that the local hardware store cannot make. Keys for file cabinets, tool boxes, storm doors, or ATV's are no problem at all. Plus they have never made a key for me that didn't work. That's something I can't say about Wal-Mart or the hardware store. The employees have always been very friendly and helpful.

Josh Lockrow

I setup an appointment with them to make a key for my car, since they couldn't come out that day, I tried the dealership for my car. I need my car for work. Well, the dealership was unable to create a key, and they told me they had somehow called Jims and that I should wait for them to come out the next day....the day of the appointment they no show. I call to see if they can come later in the afternoon. Whoever I spoke to was very defensive. They said that the dealership called them, so they assumed that I didn't want them to come out I told them that I still wanted them to come out, that I did not call to cancel the appointment, and that they assumed wrongly that I did not want them to come. They got angry, and rudely told me tho find someone else to do it and abruptly hung up. I agree with the other reviewer...atrocious customer service. I guess they don't need new customers.

Evil Chickenfarm

Super helpful

leesa morgan

I had a very good experience with my visit to this establishment. All the staff was very friendly, helpful & knowledgeable about my needs. I will recommend Jim's to anyone who is in need of keys & locks services.....God Bless

Catie Conover

They definitely know they're stuff and are a great help. They also have a way better selection of fun keys than other places

Monica Stampfel

Quick service

Michael Burns

Curtious and knowledgeable!

Ronald Britting

Really nice staff and they know what they're doing

Joe and Tara Bonewitz

GREAT service!!! Prompt and friendly over the phone. Mark was excellent! Very kind and helpful. He was able to find some info on his end and was able to help me over the phone and save me a service call fee. Also very upfront about rates / fee's & very reasonable pricing too. HIGHLY recommend

William Peters

I had a car stolen and recovered. The ignition and steering column had been damaged. I had my car towed to Jim's Lock and Safe Services to get the ignition repaired. There was heavy damage and some strange aftermarket installs on my car - the technician at Jim's spent a considerable amount of time trying to get my car fixed. He was not able to do so but recommended a place to me that was able to help me out. Jim's did not charge me for their time spent on trying to get my stuff fixed! That's awesome service and very respectable. Jim's was highly recommended to me and I see why. I trust this business and will use them for any lock and key service I need in the future.

Tony Kays

been able to make my oversized toyota keys (no chip) with no issue on two separate occasions. sells safes, hope to look at their used selection when I'm in the market.

Thomas Strickland, Jr.

Excellent locksmiths. Always able to fix my problems. Been doing business with them for over 50 years.

Charlie Flynn

Love it

H S

Always friendly & knowledgeable. I bring in odd ball stuff for keys & they get it done.

Spencer Hildebrand

Great customer service and good prices. I had an issue and a lady helped me solve it over the phone instead of having to make a service call which would’ve cost me money. Any other place would’ve happily charged me 100 to 200 bucks just to come out and change a battery. I highly recommend them you won’t be sorry!

I am talan Cox's

Thank you so much Jason for fixing my safe!

Helena Chavez

Great Service I’m in Topeka my daughter lives in KC she Locked her keys in her car and the customer service was great!! Price was responsible and they are Prompt even gave my daughter a coupon to get a Key made for free! Definitely recommend them

David Kavanaugh II

If you got a safe you need opened they're the guys to call.

Mike Burris

Prompt, courteous. Very professional with a reasonable price.

Tyler Hogan

Don't get me wrong they do great work. My problem is why would you charge extra for coming out on a Saturday? Most people that's all they have is Saturday to get things done. Like I said great work, but it's so stupid to charge so much more money because that's the only day I have off. Most businesses would love to help you whenever they can unfortunately this is not a business that does that. They take advantage of the fact that the only time you have is the weekend and charge you much more than a weekday. That's sad.

complete car care

Best locksmiths in town

Kelly M

Why can’t I give more than 5 stars? This company is phenomenal! Great service and have helped me out many times in a jam. Specifically Jason, I have worked with multiple times and he does a wonderful job. Jason is so efficient and gets everything done to my specifications. Great job!

Howard Ingram

Great experience. They gave me advice over the phone that saved me a service call. I took the lock cylinder in, they fixed the it with new parts for less than $20. Took them 10 minutes to fix it and 5 minutes for me to install it. Cool!

Kendra Norris

My 65 year old mother who is on oxgen and my 8 year old daughter broke down on 78th and parallel, my sister was able to push them into the parking lot of Jim's lock and safe (where they sat for a total of 15 mins before i got there). I was on my way with up there to figure out what was wrong with it and get it towed home. I recived a phone call from my sister saying that if we didnt remove the car right away from the parking lot they would tow it right away. The way they talked to an older women like that makes me sick and ill never use them nor recommend them to anyone again in my life. Hope you guys feel good about threating an older women on oxygen. Worse customer experience in my life and i work at a convenience store and see people get treated way better then they treated my mother today.

Mark Nelson

Fast and professional service. Got my lock fixed the same day that I called.

Matt Taylor

We have used Jim's Lock & Safe multiple times at the office. They have always been prompt, professional, clean up after themselves, and communicate well. We have not had any locks/handles malfunction after they have been taken care of by Jim's.

Caleb Sternadel

Not sure why these guys got some bad reviews. Friendly and helpful for me. Easy to get locks rekeyed and cheap in my opinion. Observed other customers coming in and getting keys copied quickly as well.

John P

Could've saved a few bucks elsewhere but service was great plus he gave me a hard key for emergencies.

STARZFAN31

Always friendly and professional as well as willing to go out of their way to try to help customers. I do business with these folks quite often and IF I have ever had an issue, they solve it, no questions asked.

marcia keith

These guys are wonderful. I sure miss ole Ron Vickers but.... They've always been able to solve our lock issues quickly & RIGHT.the 1st time.

Nick S.N.

Professional and on time. Very courteous as well.