Reviews of ARK Lock & Security (Locksmith)

47 E Main St, Rexburg, ID 83440, United States

Average Rating:

DESCRIPTION

You will be able to see the information of real people who used the services of ARK Lock & Security (Locksmith) in the state of Idaho.

At present the firm receives a rating of 4.6 stars out of 5 and this score was based on 67 reviews.

As you can see it has an average rating is almost the highest, and it's based on a high number of reviews, so we can be quite sure that the evaluation is quite credible. If many people have bothered to value when they are satisfied with the business, it works.

As you know, we don't usually bother to set opinions when they are good and we usually do it only if we've had a problem or incidence...

This Locksmith is included in the category of Locksmith.

Where is ARK Lock & Security?

REVIEWS OF ARK Lock & Security IN Idaho

Lyndsay Ising

Great service! Steven was very responsive and went above and beyond to help me out in a timely fashion. He was able to make a key, have it programmed, and delivered in a day's notice! I would highly recommend this place especially if you're in a tight spot and need something to happen quickly!

Daelynn Mccleve

Wish I could give more than 5 stars and here's why: I just got a car for cheap and it had a set of bad keys. It could take you anywhere for 10 seconds to 5 minutes to get the thing to start because you had to just sit there and wiggle the key. I knew/know how hopeless it is to try to get a better key from an imperfect copy, but I went in anyway. In 3 minutes we had two copies that worked when you first put them in. FOR 5 DOLLARS. Go here, they can do some pretty amazing things.

Jacob Lofgreen

Looked up this place and saw the GREAT reviews. Called them Monday 17, Nov 2014 at 10 am. and I was told they would come by my place to check out my car issue. They never showed up. I called again Tuesday Morning at 10am and Wednesday Morning at 10 am, and I was told someone would come by and nobody showed up both days. Mike - The Owner, FINALLY showed up Thursday and I asked if he could do the job before Thanksgiving. He quoted me a price for the job and said he would have it done sure thing. Thursday he worked on the car for 20 minutes then left with no explanation of what he would do. I think he might have come by for a few minutes Friday? By Monday there was no explanation what was going on with the car so I called over to the shop. They had no idea where he was and what was being done with the car. Mike called later Monday evening 24 November, and said it would be done Tuesday at noon. Get a call at 11:30 am Tuesday morning and Mike says that he broke my airbag and couldn't fix the ignition, that I should have another mechanic work on it. Thanks Mike! I took it to a GOOD mechanic, Jared at U-Wrench and they showed me the broken airbag wire and explained it would be a $260 part. Jared fixed ALL of the problem in a few hours once he received the parts. I went back to Ark Security and talked to Mike face to face and asked very nicely if he would help pay for the part that he broke. He utterly refused to even pay half. A few key problems with this business: Secretary knows nothing - No communication with me or with each other. They do shoddy work and won't try to fix or admit their mistake. They're incredibly slow and lazy. I don't know how they do with other jobs but if you have car issues, DO NOT have Ark Security work on your car. It will save you a lot of time and headache. Just read the post by Robert Wilkins, same issue. The response to his problem was: "We want our customers to feel comfortable getting a MANAGER involved so we can come up with a fast and agreeable solution." That's all I wanted, was a solution to MY problem. I took the issue to the OWNER - no solution. They also said to Robert Wilkins, "We will be reinforcing our training in customer service and communication." - Uh... right, because it's the employees that don't have good "customer service." All I wanted was a solution Ark. That's all. I might have even left 5 stars for shoddy work, if you would have resolved my issue. I just hope other consumers don't get rolled over by you like I did.

Camden Smith

I have been looking to get a new key/fob all around. It is just the shell to the fob that broke. I have never been quoted under $250 for this. I’m one phone call, a kind gentleman quoted me just 30 dollars because I don’t need the key nor the electronic parts. FINALLY!

Mark J Kohler

Fast and available!

Mario Mendoza

I had a great experience with ARK lock & Security. They were friendly and very helpful. I never felt pressured into buying any service from them. I had unexpected outside problems arise with my car while they helped me and they were kind and gracious enough to work with me and suggest possible options. Exceptional customer service. Overall, I would highly recommend them to anyone. If I ever need help with a lock or key again, I'll be a returning customer. Thank you Steven Rowley for your help.

LaMar Day

Piper Randall

I locked my keys in the trunk of my car and they promptly came to help me. They were very nice and professional. I highly recommend them!

Lul Pls

I lost my only car key and wasn’t sure what to do. These guys cut a new key for me in like literally five minutes. My first new key didn’t work (my fault) so they drive out and helped me fix it all and even fixed what was wrong with my ignition. They are the best

Nels Danielson

Had a great experience with ARK today. I had them out to cut a new replacement key for my vehicle after it came up missing. The locksmith called and gave an accurate ETA before showing up, and was very friendly and professional upon arrival. He came and did his thing quickly and efficiently. Couldn't ask for more!

Kevin Hicks

This is the best place to go for honest and great work. This is a company you can trust to get the job done and done right.

CarolAnn Buck

Can't say enough good things about this place! They saved me over a $100 (and over an hour) from what the dealership quoted me for getting a new key fob programmed. I showed up with all all my crazy kids in tow and they were so sweet and patient with them in the store. This is what is great about respectful small town customer service. They've got my business for life.

Darrell Harris

Super over priced! They Quoted me a minimum of $35 to create a key from a code. This can be done extremely easily and everywhere else only charges $10-$15. Also, spare keys are six dollars here where it’s easy to get them 2-4 dollars elsewhere. Shop around!

Michelle Duchene

Mike helped me right away by fixing my glove compartment lock and sold me a sturdy key for a good price! The other people working there were very kind and friendly, too.

Nathan Mather

I don’t know the name of the guy, but one of the locksmiths here has helped me out of a pinch multiple times. He is super knowledgeable and very friendly. I’m absolutely a customer for life.

Whitney Brown

He had my car unlocked in less than 2 minutes and was very inexpensive compared to their locksmiths I've had to hire. Very, very impressed!

JC Weber

Great customer service and quality of products!

Tanner Wagner

These guys are awesome! They got to our place fast and were really kind! I will call them from now on anytime we get locked out, and you should do the same! Seriously great service

Kelson Bikes

These guys are great on every level! Best customer service and they know their stuff.

Iliana Karren

They came right away! Super nice and friendly.

Bryn Eckman

I had Steve Rowley from Ark Lock and Security come unlock my car for me. I was in quite a bind and really needed some help. He is very friendly and kind, someone I appreciate and feel I can trust. I highly recommend him to all my friends and family. I will definitely call them again next time I am in a trouble!

Patrick Kelly

They've been very helpful on a number of occasions. Had them cut new keys for worn out vehicle keys, unlock cars with the keys locked inside, and re-key a vehicle key. Seemed pricey, but definitely worth it, service and work is A+.

Shane Sommer

Becky Rhodes

All The Things with Sandra

Awesome customer service. They really helped out when we were locked out of our apartment and they were genuinely kind. Best experience with a locksmith EVER!

Lacey Bennion

These guys are one of the only non-dealership places in eastern Idaho to get a key cut for a Ford (trust me, I checked everywhere!). Service was prompt and the key is in excellent shape. Would definitely recommend these guys, especially if someone else at a car dealership wants to charge you an arm and a leg to order a key.

Shalese Sedgwick

I got a new car key made there and the first time I used it it got stuck in my ignition and I couldn't turn my car off! To make matters worse, I was a half an hour away at work and was already late! I was so frustrated, but I drove back and they were so quick to help me. They had made the key wrong initially and they fixed it and spent a lot of time making sure it was correct! They then made complimentary keys for my car as a "sorry". I was really happy with how it ended even though it was a frustrating situation to begin with!

Johanna C.J Mercede

Blake Walker

Great friendly service

BattleAxeConstruction LLC

Friendly and fast service

Emily Belleville

Had ARK change the locks on every apartment at our complex, which was a challenge to schedule with everyone. ARK was amazing and worked with us to make sure it was all done within a timely manner and done well. We have also ordered extra keys from them and they get it done very quickly. They also engrave the apartment numbers on the keys. Definitely recommend!

Kevin Weaver

Son locked himself in my car. Quick and efficient

Stevos Cell-3

Javier Benitez

It was quick and painless. Good service, hopefully I won’t have to use them, but if do lock my keys, I will call again.

Margaret Mackin

I went to ARK once because I needed to open tubular lock, the man (cant remember his name, white haired gentleman) was so nice, offered good advice and was able to open my tricky lock! I would definitely go to him again!!

Annalee Ashby

This company is amazing. I locked my keys in my car, in St. Anthony on the day of the Pioneer Day celebration. Steve came and bailed me out before the parade started, taking only seconds to safely unlock my car. There was no damage! Their customer service is on point, they are very efficient and professional. Please call these guys to help you, so you don't ruin your car door like I did trying to do it myself. Thanks again Steve!!

Scot Dye

Amazing service!

A Wickern

I have always been happy with Ark Security. Friendly, accommodating and knowledgeable.

Garren Shakespear

Locked keys in suburban, didn’t have another set handy, I called them and they responded right away. Within 20 minutes they had my wife’s vehicle unlocked and she was on the road. It likely would have been 10 or less but we live just outside of town. They are great! I’ve had many opportunities to have them provide other services and they are always very kind, willing, and on top of it. I recommend them to anyone!

Caleb Mahon

Never had a problem. Their business is short, sweet, and to the point. I would consider them pretty inexpensive as far as keys and most security items go.

Julie Forkey

I had locked my keys in my car and he arrived quickly and was so friendly and willing to help me. It took him not time at all to unlock my car and it was such a huge life-saver. I would totally recommend them, they really were a huge help!

Mairzy Dotes

They were the best! Their response time was quick, and effective! Steve unlocked it in a timely fashion! 20/10 would highly recommend!

Mac Bizzo

Five Star Service. Id be happy to drive an hour or more if I needed any additional services from them. I got what I needed at a fair price. Additionally they are open for limited hours on Saturdays.

Jon Cowling

My 3 year old son had locked himself into one of our bedrooms in our new apartment, (managers did not give us a key for the door). We called Ark Security and in 10 min they arrived and got the door unlocked. we were told it would only be $35, but after the service they said it was free because a child was locked behind the door. I would recommend them to anybody, they will unlock your car or house door if a child in involved. Thank you Ark Security!

Kevin B

Get my locks keyed, and fast

Valentine Passe-Carlus

Best place ever everyone is so nice and kind and so helpful I can come in when I have a question or something fix so glad to have them here !!!!

Ron Hunter

Excellent employees and great lock Smith's don't go anywhere else

Cal Christensen

I was in a bind and Steven was able to get us a new set of keys for our car, even on a weekend! Great price with even better service!

JASON GROVER

Bob Canning

I'm a realtor and I recently sent another client to ARK to do a re-key and some other locksmithing. I just talked to them and they were amazed at the great price and great service they got. Good job ARK!

Alex Carter

One of the best locksmiths around. Staff is very friendly and helpful. I will definitely use them again.

S F

They helped me when I needed it the most. They were also very friendly and professional. Would highly recommend!

Kate Anderson

Best locksmiths ever I feel so grateful for their help today! Our car doors wouldn't open even though we had the keys. They came out on an early Saturday morning, were so friendly and helpful. Our alarm wouldn't shut off after they were able to get in and they took extra time and effort to stay until it was figured out. I am, so grateful for their kind service and helpfulness. They just made my day! I will definitely be referring friends and neighbors their way! Thanks you ARKS!

Royce Jackson

Marci Allen

These guys are awesome!

Sterling Steele

Disappointed with management.

Bryce Goodwin

Terrible customer service.

Bob Wilkins

Very sad to say I have not dealt with a locksmith company so lazy before. Super friendly, but did shoddy work on my car and then took them OVER A MONTH to come back and fix it, wish I had better things to say but that was my experience.

Neil Erickson

I have done business with ARK for years. I own a car dealership in Rexburg and need his services often. They have always been very reliable and fair with me. Thanks Mike for your many years of great service to my self and our community.

Mercedi Francis

Very professional and friendly. Steve Rowley was very efficient. Even though it can be very embarrassing to lock your keys in your car he was very kind and didn't make me feel dumb. Would highly recommend and will be using this business if I ever get in a bind again.

Amy Horikami

weston spencer

They saved us when we forgot our key to the roof box at home. Was cheap too.

Aaron Mason

Just got a visit from Steven Rowley to program a new key for my car. Super friendly guy, great response time, and very reasonable price for the service. I would definitely recommend them, and will (well, hopefully not need to) use them in the future.

Penelope Rojas

I had the most unpleasant experience dealing with Mike at ark last week. He was incredibly rude on the phone, I felt like I was bothering him and an inconvenience. I needed him to come out and check my company’s fire systems. He said he would come Wednesday LAST WEEK, he never showed. I gave him the benefit of the doubt since it was a holiday weekend. I called him today and was treated with the same rude and annoyed man who spoke down to me, telling me I needed to get other things done before he would come out. If that was the case, why didn’t he tell me that the first time?! We’ve been dealing with him for a few years and he has been rude every time, but not showing up and blaming us? We’re done.

Emily Spencer

Very helpful when we didn't have the key to get into our roof box. Went the extra mile to get us a key made quick and the cost was very reasonable

Shelby Metler Evans

We thought we were locked out of our apartment and called ARK to get us in. The locksmith was very friendly and knowledgeable. It turned out that our door wasn't locked, but a mechanism inside the handle was stripped and needed to be replaced. They know their stuff, have great customer service, and we were pleasantly surprised by the price.

Andrew Pinkston

I had a broken key for my car. Took it to the dealer and they cut me a new key. The new key didn't work so I went back in and they tried again. I repeated this process 4 times and the dealer told me they didn't know what to do. They referred me to Ark. Steve helped me out and within 15 minutes I was out of there with my key working every time. Save yourself time and money and just go straight to Ark.

Business Hours of ARK Lock & Security in Idaho

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) 9AM–6PM HOLIDAY HOURS
TUESDAY
9AM–6PM
WEDNESDAY
9AM–6PM
THURSDAY
9AM–6PM
FRIDAY
9AM–6PM
SATURDAY
10AM–2PM

PHONE & WEBPAGE

ARK Lock & Security en Idaho
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