You will be able to see all the opinions of people like you who have information of the products of Affordable Lock & Security Solutions (Locksmith) in Florida area.
At the moment the firm receives a rating of 4.4 over 5 and this rating has been based on 134 reviews.
As you can read, its rating is quite good, and it is based on a high number of feddbacks, so we can say that the evaluation is very reliable. If there are many people who bothered to value when they are satisfied with the business, is that it works.
You know that we do not usually stop to place opinions when these are correct and we usually do it only if we've had a problem or incidence...
This Locksmith belongs to the category of Locksmith.
Awesome people I needed a key and it programmed for me also ray was right on it couple hours later!!! Thank you
Excellent response. Quick .
Friendly people great service
Went in to this shop on Thursday, 5/1. Purchased a Mortise switch for $20 (not the part with the actual key) and was told it would not work at all, by the extremely racist owner. She told me that it was impossible to get this to work, unless I spent $80 on both sides of the lock which I knew was not true due to having family members who are locksmiths on the east coast. When I told her this, she told me that, "this is Florida we do not N-word rigg things here!" What an offensive and ridiculous thing to tell a customer. I would NOT recommend setting foot into this store, unless you like to be given misinformation to try and trick you into spending more money on their already overpriced inventory - as well as offensive owners that think it is okay to use racist terms to insult you.
He accommodated my request efficiently at a good price.
Great people
After being put on hold for 15 minutes the guy in Ocala was very rude to me. Too many locksmiths out the to tolerate being treated so poorly.
I live in Michigan and make it a priority when in Ocala to stop here and take care of my lock and key needs.
Best key and lock service in Ocala
Keys made in a short time with always friendly service and good price.
Haven't used their services personally, but I was just about rear ended by your locksmith van with a child in the car. Traveling about 60 in a 40. I went to turn right and they didn't want to stop, they swerved into the second lane so they wouldn't hit me and cut off another vehicle as well. I was going to head over there in the next few weeks because I needed to have some keys for my car programmed and made. I will not be going here ever. Funny how things work out like that. Please drive safer. I'd hate for someone to get hurt. Thank you!
Always great fast service and nice people!
(Edit) I used Ray's once with fantastic service. So I decided to use them again. I kept my original review below for reference. But after a short phone call It left a bad taste in my mouth. I called asking about pricing on coping a key. I was quoted a price of $65 (not knowing they were only mobile) I asked why so much? The person I spoke to rudely then listed off reasons like "well I don't get discounts on gas, or maintenance, I have to pay taxes, a make decent living, etc" going on with as many reasons as possible. Even though all are understandable reasons. The only thing I needed to hear was a simple we solely operate mobile sir. So be weary of bad customer service via phone. But they do good work & hire good employee's like the one I spoke of below. (original review) They did a awesome job! When Karl arrived it took less than 2 minutes to get the broken key out of the door. Replaced the keys in another 5 mins then I was on my way. DON'T USE ANYONE ELSE! Called over 5 places Ray's quoted me the Lowest price by FAR!
Nice place reasonable prices.
Juan is super friendly and a kind gentleman. A smile is always a plus when working and he keeps one on. Takes his time working and completing the task at hand. Appreciate him a lot! He's a great asset to your company. Thank you!!!!!
Great place to work with. Prices are excellen
Great service!
They are reliable and do good work.
courteous and great service
Great service from the most helpful people. The elderly lady at the register is so nice!
Quick. Easy. And more convenient than the big stores. Great price for copying keys.
Yo they were pretty chill about everything, duplicated my keys and re-made some too in a jiff. I’d recommend them to anyone really.
Excellent service and price.
Very professional. Alex is very knowledgeable and professional, his work is top of the line.
They were with in a hour fast And friendly. I would use them again and cheap. You can't go wrong with them wow
Absolutely one of the worst customer service I have ever experienced. Very disappointed with this place. Dropped off lock set for my office at 1:15 pm. They said it would be done within a hour. Go back at 4:45 and they never even looked at it and was told to bring it back tomorrow. So I'm supposed to leave my office unlocked all night? Stay clear of this business.
Awesome people I needed a key and it programmed for me also ray was right on it couple hours later!!! Thank you
Excellent response. Quick .
Friendly people great service
Went in to this shop on Thursday, 5/1. Purchased a Mortise switch for $20 (not the part with the actual key) and was told it would not work at all, by the extremely racist owner. She told me that it was impossible to get this to work, unless I spent $80 on both sides of the lock which I knew was not true due to having family members who are locksmiths on the east coast. When I told her this, she told me that, "this is Florida we do not N-word rigg things here!" What an offensive and ridiculous thing to tell a customer. I would NOT recommend setting foot into this store, unless you like to be given misinformation to try and trick you into spending more money on their already overpriced inventory - as well as offensive owners that think it is okay to use racist terms to insult you.
He accommodated my request efficiently at a good price.
Great people
After being put on hold for 15 minutes the guy in Ocala was very rude to me. Too many locksmiths out the to tolerate being treated so poorly.
I live in Michigan and make it a priority when in Ocala to stop here and take care of my lock and key needs.
Best key and lock service in Ocala
Keys made in a short time with always friendly service and good price.
Haven't used their services personally, but I was just about rear ended by your locksmith van with a child in the car. Traveling about 60 in a 40. I went to turn right and they didn't want to stop, they swerved into the second lane so they wouldn't hit me and cut off another vehicle as well. I was going to head over there in the next few weeks because I needed to have some keys for my car programmed and made. I will not be going here ever. Funny how things work out like that. Please drive safer. I'd hate for someone to get hurt. Thank you!
Always great fast service and nice people!
(Edit) I used Ray's once with fantastic service. So I decided to use them again. I kept my original review below for reference. But after a short phone call It left a bad taste in my mouth. I called asking about pricing on coping a key. I was quoted a price of $65 (not knowing they were only mobile) I asked why so much? The person I spoke to rudely then listed off reasons like "well I don't get discounts on gas, or maintenance, I have to pay taxes, a make decent living, etc" going on with as many reasons as possible. Even though all are understandable reasons. The only thing I needed to hear was a simple we solely operate mobile sir. So be weary of bad customer service via phone. But they do good work & hire good employee's like the one I spoke of below. (original review) They did a awesome job! When Karl arrived it took less than 2 minutes to get the broken key out of the door. Replaced the keys in another 5 mins then I was on my way. DON'T USE ANYONE ELSE! Called over 5 places Ray's quoted me the Lowest price by FAR!
Nice place reasonable prices.
Juan is super friendly and a kind gentleman. A smile is always a plus when working and he keeps one on. Takes his time working and completing the task at hand. Appreciate him a lot! He's a great asset to your company. Thank you!!!!!
Great place to work with. Prices are excellen
Great service!
They are reliable and do good work.
courteous and great service
Great service from the most helpful people. The elderly lady at the register is so nice!
Quick. Easy. And more convenient than the big stores. Great price for copying keys.
Yo they were pretty chill about everything, duplicated my keys and re-made some too in a jiff. I’d recommend them to anyone really.
Excellent service and price.
Very professional. Alex is very knowledgeable and professional, his work is top of the line.
They were with in a hour fast And friendly. I would use them again and cheap. You can't go wrong with them wow
Absolutely one of the worst customer service I have ever experienced. Very disappointed with this place. Dropped off lock set for my office at 1:15 pm. They said it would be done within a hour. Go back at 4:45 and they never even looked at it and was told to bring it back tomorrow. So I'm supposed to leave my office unlocked all night? Stay clear of this business.
Quick reliable service for lock changes for a rental property.
Good service, excelent keys. Rapid service
Great bunch of folks been going there for years and always pleased.
Fast service
Excellent, fast, and very friendly service! Definitely recommend! A+++
Fantastic people and customer service! Had to have a 6pm appt in Umatilla. Not a problem for them, they understand how help you with a helpless situation and scheduling problems. They were my first call but I wanted to see if there were any companies closer to that area. Called 3 other companies closer to that area, even one that claimed to be a 24/7 service. One told me that I would never find anyone to go out after 5pm, one told they couldn't do it, and the 24/7 one acted like I was really inconveniencing him and told me it would cost me at least $150, a lot more than Ray the Locksmith quoted. Lake County locksmith's, you could learn so much from a compassionate and customer service oriented company like Ray the Locksmith. Thanks so much to all at Ray the Locksmith!
Fast, easy, fair price.
Friendly, efficient, and affordable! Came here to get a few keys copied and was in and out within 3 minutes.
Fast service
had a program keys and more than fair prices
Excellent service!! Juan was really nice and fast at opening and making keys for my safe.
If you need a key of any type made this is the place to go!!!
Great people, super fast, and friendly. Address is 25 Northest 8th ave.
Always good service
I have a Hummer h3, the dealer sent me to Ray's. Needless to say I was expecting to leave without being able to get a key made. 10 minutes and now I have mutiple keys that work, all with a price I felt was rediculously low. I even questioned the price .thought I misheard. All with a very pleasant attitude and nice store front.
Great place for keys, they are very knowledgeable and would recommend to anyone looking for keys, his expertise made the dealership look dumb!
Always helpfull
IMPECCABLE customer service ... on a SATURDAY, 5 minutes before 'closing'! I got delayed and could not get there at a reasonable time before closing, needing 6 locks re-keyed. Really great team. Also noticed a few customers walking in AT closing time as I waited and all were serviced politely. The whole team was very accommodating. I felt terrible, having worked in retail for many years ... to commit the sin of delaying them being able to close up and start their weekend. They couldn't have been nicer and took the time to advise me on a few other questions as well. This made a huge difference in the 'flow' of my own weekend project. I was referred to Ray's by an employee at Lowe's 12 miles away. It was worth the drive!
good service very price for a second key 5.50 for extra copy simple key.
They cut EVERYTHING. Ray's laser cut my Honda Pilot key for half the price Honda wanted for the same key.
I have been to Rays to have a key fob made for my Caddie and then to have the battery changed inside the fob. Reasonable and efficient service
Nice folks
Always get great service when I go here ...
Great people, friendly enviroment
Every kind of key!
EXCELLENT !!!
Great business
Quick reliable service for lock changes for a rental property.
Good service, excelent keys. Rapid service
Great bunch of folks been going there for years and always pleased.
Fast service
Excellent, fast, and very friendly service! Definitely recommend! A+++
Fantastic people and customer service! Had to have a 6pm appt in Umatilla. Not a problem for them, they understand how help you with a helpless situation and scheduling problems. They were my first call but I wanted to see if there were any companies closer to that area. Called 3 other companies closer to that area, even one that claimed to be a 24/7 service. One told me that I would never find anyone to go out after 5pm, one told they couldn't do it, and the 24/7 one acted like I was really inconveniencing him and told me it would cost me at least $150, a lot more than Ray the Locksmith quoted. Lake County locksmith's, you could learn so much from a compassionate and customer service oriented company like Ray the Locksmith. Thanks so much to all at Ray the Locksmith!
Fast, easy, fair price.
Friendly, efficient, and affordable! Came here to get a few keys copied and was in and out within 3 minutes.
Fast service
had a program keys and more than fair prices
Excellent service!! Juan was really nice and fast at opening and making keys for my safe.
If you need a key of any type made this is the place to go!!!
Great people, super fast, and friendly. Address is 25 Northest 8th ave.
Always good service
I have a Hummer h3, the dealer sent me to Ray's. Needless to say I was expecting to leave without being able to get a key made. 10 minutes and now I have mutiple keys that work, all with a price I felt was rediculously low. I even questioned the price .thought I misheard. All with a very pleasant attitude and nice store front.
Great place for keys, they are very knowledgeable and would recommend to anyone looking for keys, his expertise made the dealership look dumb!
Always helpfull
IMPECCABLE customer service ... on a SATURDAY, 5 minutes before 'closing'! I got delayed and could not get there at a reasonable time before closing, needing 6 locks re-keyed. Really great team. Also noticed a few customers walking in AT closing time as I waited and all were serviced politely. The whole team was very accommodating. I felt terrible, having worked in retail for many years ... to commit the sin of delaying them being able to close up and start their weekend. They couldn't have been nicer and took the time to advise me on a few other questions as well. This made a huge difference in the 'flow' of my own weekend project. I was referred to Ray's by an employee at Lowe's 12 miles away. It was worth the drive!
good service very price for a second key 5.50 for extra copy simple key.
They cut EVERYTHING. Ray's laser cut my Honda Pilot key for half the price Honda wanted for the same key.
I have been to Rays to have a key fob made for my Caddie and then to have the battery changed inside the fob. Reasonable and efficient service
Nice folks
Always get great service when I go here ...
Great people, friendly enviroment
Every kind of key!
EXCELLENT !!!
Great business
Very pleasant and professional. Did a great job fixing my ignition
I didn’t even go there I literally read the reviews and saw how mixed they were and decided to just call and get an estimate for how much it would cost for my key and the lady put me on hold and never picked it up. I gave up on waiting after 15 minutes!
Google is mis-informing people by saying this place is closed but it is OPEN FOR BUSINESS!!! Nice new owners took over. It was closed for a second!!!
Very quick to show up and very polite and reasonably priced. I would highly recommend them
Locked out of my camper, drove to their shop, a man with a new York accent opened my camper for 5 dollars. He couldn't have been nicer or more helpful. Did I mention he charged me only $5.00?!!!
All the employees are super friendly and every key I've ever gotten from them has worked.
Real locksmiths
Very good pizza!
Always prompt and courteous service.
The go to guys for all my lock needs
This place makes changing your locks or keys simple. They have a drop off window if you want to leave a lock to be re-keyed while you run errands. Fast, friendly service with great prices. You have to try this shop!
The BEST Locksmith in Central FL hands down!!!
Good place to get keys made
I already have a key to my car and needed it programmed, they said it would be a 50 dollar fee to come out and 25 to program it. That was great..but the lady said if the key I have cannot be programmed it would be 250 dollars to make a key and come out. My issue and question was. ..why would i be charged a service call fee twice? The locksmith woud already be at my house...I think thats silly. The lady got rude with me and said to go elsewhere. I am going elsewhere...A&A locksmith was quick, friendly, and reasonably priced. They answered all questions and concerns without getting an attitude and nasty with me.
Fixed tge lock on my tunneau cover.. Knowledgable people and very friendly
They are the best
ABSOLUTELY TERRIBLE!!! The guy we dealt with was absolutely rude and incompetent after waiting 3 hours.
I called to request a servie, they did not follow my instructions, so I was charge for service I did not request. when I called to try to understand the extra charges the "Owner" was an old lady, rude, miserableness and asked me to shut up! I guess this will be a great company if she finally retires.
For some reason they are not into making service calls to have a key made , called to ask how much would it cost to come 6 miles from their shop to make a key for my truck . The rude female staff member that picked up the phone simply did not wanna awnser my question directly and seemed to pissed off already the moment she picked up . Won't be calling them anymore !
got cut off twice when I was on hold.
Been there forever good job great service at the county
Very pleasant and professional. Did a great job fixing my ignition
I didn’t even go there I literally read the reviews and saw how mixed they were and decided to just call and get an estimate for how much it would cost for my key and the lady put me on hold and never picked it up. I gave up on waiting after 15 minutes!
Google is mis-informing people by saying this place is closed but it is OPEN FOR BUSINESS!!! Nice new owners took over. It was closed for a second!!!
Very quick to show up and very polite and reasonably priced. I would highly recommend them
Locked out of my camper, drove to their shop, a man with a new York accent opened my camper for 5 dollars. He couldn't have been nicer or more helpful. Did I mention he charged me only $5.00?!!!
All the employees are super friendly and every key I've ever gotten from them has worked.
Real locksmiths
Very good pizza!
Always prompt and courteous service.
The go to guys for all my lock needs
This place makes changing your locks or keys simple. They have a drop off window if you want to leave a lock to be re-keyed while you run errands. Fast, friendly service with great prices. You have to try this shop!
The BEST Locksmith in Central FL hands down!!!
Good place to get keys made
I already have a key to my car and needed it programmed, they said it would be a 50 dollar fee to come out and 25 to program it. That was great..but the lady said if the key I have cannot be programmed it would be 250 dollars to make a key and come out. My issue and question was. ..why would i be charged a service call fee twice? The locksmith woud already be at my house...I think thats silly. The lady got rude with me and said to go elsewhere. I am going elsewhere...A&A locksmith was quick, friendly, and reasonably priced. They answered all questions and concerns without getting an attitude and nasty with me.
Fixed tge lock on my tunneau cover.. Knowledgable people and very friendly
They are the best
ABSOLUTELY TERRIBLE!!! The guy we dealt with was absolutely rude and incompetent after waiting 3 hours.
I called to request a servie, they did not follow my instructions, so I was charge for service I did not request. when I called to try to understand the extra charges the "Owner" was an old lady, rude, miserableness and asked me to shut up! I guess this will be a great company if she finally retires.
For some reason they are not into making service calls to have a key made , called to ask how much would it cost to come 6 miles from their shop to make a key for my truck . The rude female staff member that picked up the phone simply did not wanna awnser my question directly and seemed to pissed off already the moment she picked up . Won't be calling them anymore !
got cut off twice when I was on hold.
Been there forever good job great service at the county
We use don't frequently to make these white upon very nice people
I contacted the company on Monday, made an appointment for Wednesday morning. Marty called ahead of time to confirm the appointment, showed up exactly when he said he would. He was very professional and friendly. He asked for me to confirm what I needed to be done. I did not have keys for the locks that I needed re-keying, only for one of four doors in the home. He went right to work and was completed in less than an hour. I was very pleased with the promptness, professionalism, the time it took to complete the job and was pleasantly surprised with the cost of the service. I expected more. I definitely recommend this locksmith and would definitely use again.
Lo recomiendo para sacar copias son ecselentes
Very nice folks at Ray's.
You need a copy, they do it all. Cheap but high quality work and keys.
Great customer service
First of all the lady that answers the phone is rude, sounds miserable & doesn't seem like she wants to work. Yesterday I called 3 or 4 times, it ringed, someone would pick up the phone & immediately hang up each time. Today I finally got through to the same lady & she couldn't give me an answer on the question I had so she said she would have someone who knows call me back within 30 mins. Well that was around lunch time & now they're about to close & im not going to waste my time calling her again & getting no where. I will just call a different locksmith that actually wants business. Previously I have had great experience working with one of the actual locksmiths. I would rather contact them directly then go through that lady. But with that kind of customer service she provided, forget it.
Anybody that needs a key made for anything should go here.
Always fast and EFFICIENT
Quick & efficient. Fair pricing
My experience with rays locksmith has been horrible. I was mis led into buying two keys that weren’t even the right ones. Rays fried the e.c.u board in my vehicle by not knowing what they were doing. And now I’m close to 500 bucks in the hole and can’t get a straight answer from anyone even the higher ups. For a company thats so quick to take your money they sure are having a heck of a time returning it. My recommendation is to not use rays for anything more then an accidental wrong numbe call. I’d use Kermits who was the man that finally got us back on track
Misleading information.
They went over and above to help with my needs in whatever I needed. They are very honest also. Rob their technician was very knowledgeable also. I wouldn't go anywhere else!
These guys are the best...
Fast. Polite.
Very knowledgeable and great customer service.
Always trying to please With a smile
Great friendly service! This is one of those businesses that I would tell my friends about.
Had to get cover for unc key remote
New people took over and service didn't change. See got all my requests complete with a great attitude.
My third set of car keys programmed with them...reasonably priced and quick n friendly staff....thanks guys
We have used Ray the Locksmith several times over the years at my place of employment. They have always come through and provided excellent service, with very friendly and helpful technicians. Today we had our door handle decide to just stop working without warning. We could not open our front door at all and had clients scheduled to come into the office. I called and they had a technician here within ten minutes and had the handle fixed in no time! Thank you!!!
We use don't frequently to make these white upon very nice people
I contacted the company on Monday, made an appointment for Wednesday morning. Marty called ahead of time to confirm the appointment, showed up exactly when he said he would. He was very professional and friendly. He asked for me to confirm what I needed to be done. I did not have keys for the locks that I needed re-keying, only for one of four doors in the home. He went right to work and was completed in less than an hour. I was very pleased with the promptness, professionalism, the time it took to complete the job and was pleasantly surprised with the cost of the service. I expected more. I definitely recommend this locksmith and would definitely use again.
Lo recomiendo para sacar copias son ecselentes
Very nice folks at Ray's.
You need a copy, they do it all. Cheap but high quality work and keys.
Great customer service
First of all the lady that answers the phone is rude, sounds miserable & doesn't seem like she wants to work. Yesterday I called 3 or 4 times, it ringed, someone would pick up the phone & immediately hang up each time. Today I finally got through to the same lady & she couldn't give me an answer on the question I had so she said she would have someone who knows call me back within 30 mins. Well that was around lunch time & now they're about to close & im not going to waste my time calling her again & getting no where. I will just call a different locksmith that actually wants business. Previously I have had great experience working with one of the actual locksmiths. I would rather contact them directly then go through that lady. But with that kind of customer service she provided, forget it.
Anybody that needs a key made for anything should go here.
Always fast and EFFICIENT
Quick & efficient. Fair pricing
My experience with rays locksmith has been horrible. I was mis led into buying two keys that weren’t even the right ones. Rays fried the e.c.u board in my vehicle by not knowing what they were doing. And now I’m close to 500 bucks in the hole and can’t get a straight answer from anyone even the higher ups. For a company thats so quick to take your money they sure are having a heck of a time returning it. My recommendation is to not use rays for anything more then an accidental wrong numbe call. I’d use Kermits who was the man that finally got us back on track
Misleading information.
They went over and above to help with my needs in whatever I needed. They are very honest also. Rob their technician was very knowledgeable also. I wouldn't go anywhere else!
These guys are the best...
Fast. Polite.
Very knowledgeable and great customer service.
Always trying to please With a smile
Great friendly service! This is one of those businesses that I would tell my friends about.
Had to get cover for unc key remote
New people took over and service didn't change. See got all my requests complete with a great attitude.
My third set of car keys programmed with them...reasonably priced and quick n friendly staff....thanks guys
We have used Ray the Locksmith several times over the years at my place of employment. They have always come through and provided excellent service, with very friendly and helpful technicians. Today we had our door handle decide to just stop working without warning. We could not open our front door at all and had clients scheduled to come into the office. I called and they had a technician here within ten minutes and had the handle fixed in no time! Thank you!!!