Reviews of Syosset Lock Shop (Locksmith)

Tracy Brown

Steve was very helpful and informative. Came quickly and did exactly what we needed. Would highly recommend!

A1A Roadside Assistance of Charlotte ROAD ANGELS

Affordable and fastest 24/7 Locksmith Service in Syosset, NY. $0 Free Mobile Service, Unbeatable flat rate. Honest and friendly locksmith services.

M H

Had someone come to my house to evaluate a bad lock. Requested first appointment of the day so I could make it to work on time. The gentleman who arrived was almost half an hour early which was great! He evaluated the bad lock, discussed options with me, changed the lock, demonstrated how to lock it, and even oiled another one of my locks which had been sticking. Excellent service. I would definitely recommend and use again myself.

M A

Fantastic service and Steve is extremity knowledgeable and helpful. I would strongly recommend Syosset lock shop.

Robert Kueper

I want to the Syosset Lock Shop to have my house locks rekeyed. The process only took a couple of hours. Everything went good and I had no problems. I highly recommend Syosset Lock shop for your locksmith needs. Major(R), USA, Bob Kueper

LIsa Warren

I have been using Syosset Lock Shop for many years (I have been in the area over 2 decades) and they have always been my go to lock shop whether getting new keys made, fixing & installing door looks, etc...Always there to assist and do a great job. I just had work done at my house (a jammed lock, putting a door knob back on & installing a new doorknob with lock & dead bolt)- Greg did a fantastic job!! Thank you Syosset Lock for dependable & excellent work!

Jeffrey Doss

They were a big help with getting 2 remote fobs for 2 different brand cars. Fast, friendly and very helpful

Angelica Van Pelt

I had issues having a mortise lock installed on my custom front door, no one wanted to work on it. Everyone I contacted recommended Syosset and they are amazing. Very professional and competent staff who were on time and got the job done just as promised. I highly recommend them!

Deborah Harriston

Overpriced, rude.

guerby charles

Great people!!

Ronald Fagan

Horrible repair service!!!!!

Rich Rivera

I had such a great experience with Steve. He was prompt, fast and efficient. Thank you!

e rouge

Best around great service and products

Jay Saul

Very prompt and friendly service. They did a great job explaining what they were doing and why.

Michael Kueper

I came in to change some locks and to change my car keys. Everything went very smoothly and it was a lot easier than I thought it would be. I would recommend!

Huseyin KIZILYIL

They are not open 24 hours.

Armenian Virgo

Here at 10:30 a.m. on a Saturday and it's closed. Call the number and it says to leave a message and the mailbox is full. Heard they are great, but what good is it if they aren't open or reachable.

Walter Roll

I had an old Schlage front door lock that needed work. Carl rummaged around and found a cylinder that fit, he did a great job when other locksmiths would have just shrugged and said "sorry, can't get parts for that old lock" A very professional shop.

Michael C

Very poor customer service. I don't normally write reviews, but was annoyed enough at the smug counter clerk to write this. I brought my friend who is renovating his house and was looking for a particular Baldwin lock to install in all of his bedrooms. Having passed by the store a few times, I recommended that we stop by and take a look. My friend quite likes the particular Baldwin design and was pretty set on his choice. despite having several copies of the Baldwin catalog on hand, the clerk starts explaining to us how Baldwin locks are garbage, and starts pushing the stuff they have on display, expected, so no big deal, we politely turned down the clerk's suggestion to go with the brand on display which had no design even remotely similar. The clerk then claims he'd never seen such a design, that it didn't make sense. So we pull up the website and show him the exact lock and SKU number the counter person claimed did not exist. I then flip a few pages in the catalog he provided and find the exact lock we wanted and showing it to him, the counter person turned around without saying a word proceeded to help the next customer get a key made, keeping his back to us. We waited patiently till he finished, whereupon he tried to ignore us again. If it was just me, I would have left then, but my friend really wanted this model. I proceeded to ask if he could order the lock for us. At first the clerk says it will take two weeks and asked how many we would like, I said 2 at first as we wanted to try it first and adjust if necessary before buying the quantity we needed. Apparently 2 locks wasn't enough to interest the clerk, who proceeded to then tell us the lock was not available, without even calling or checking. Apparently $575 per lock (per their catalog) wasn't enough to interest the clerk. I never worked so hard to try and spend $1,150 before. We wound up driving to a locksmith in Huntington, found a place that actually made a three minute call, confirmed the product was available, ordered it expedited and will install it when it arrives next week. If you don't carry what the customer wants, just say so and don't waste people's time. If you do carry it, but can't be bothered making an $1,150+ sale and rather just make copies of keys, just say so. From the pictures, I can see I was not dealing with the owner, but if you employ people who know nothing about customer service and have these types of people representing your business, it's a shame, you are missing out.

Kristen

Best service ever!! We needed to make copies of keys on a Sunday and did not want to go to a key machine because of bad experiences with those in the past. I googled "locksmith near me" and Syosset Lock Shop came up. We saw that it was listed on Google as open 24 hours, so we called to make sure before driving there. Mike, the owner, answered the phone and told us to come right in! The shop is not open on Sundays, but they are open for service 24 hours. For some reason he has not been able to fix it on Google. Mike provided some of the best customer service I've received on Long Island! He cared enough to meet us at the shop and really just made our day!

Mitch Furman

I had my front door lock repaired and could not be happier with the service I received! This lock is the house's original from 1929 and includes both key and dead bolt, the problem happened at 7pm when the inner knob came off in my hand and locks seemed frozen in place. I called Syosset Lock Shop and got an answer, I emailed pictures of the mechanism to Steve and Frank showed up bright and early the next morning. It first appeared the lock would have to be removed and sent to the shop as it is not one that could be generically replaced due to age and style but after a detailed inspection Frank was able to install a couple of parts and get things working better than ever. I received honest and courteous service from a real locksmith professional and highly recommend this business without hesitation.

terri hyman

The best Service and prices. The people that work there are wonderful. I highly recommend.

Keyur Mehta

worst customer service. i've used them about 3 times over the last 4 years as we live around the corner from them, and the service has only gotten worse. will never use them again

Bryce Browner

Good locksmith, if you can guess when they're open. They have a 24-hour on-call service, but if you just need a key copied in the store or something, you'll have to rely on the sign on their door for their hours, which can mean making 2 trips here for one thing.

Jenna Nelson Beltser

Syosset Lock Shop saved the day for me! I had lost the 2nd remote key for my car (with lock/unlock capability) and needed to replace this key. Within 20 minutes, they were able to create a copy of car key with the remote! Most other shops had told me that I would need to leave the car for a few days, etc. (which was not an option). Thank you so much for so quickly providing your service. Also, Steve and the staff is extremely nice and pleasant. Highly recommend!

Robert Wysocki

I came here to get a replacement key for my Honda Civic as the plastic case was cracked. They were able to replace the casing to something much more durable, and to also cut me a spare non-remote key that will start my car and open the doors that I can use as a spare. Everyone in the shop, Steve and Greg, were extremely helpful and knowledgeable. I'm impressed with the service and the savings. Thanks, cannot recommend enough.

Laurie Katz

I called Steve on Tuesday and asked him about a zillion questions about changing my front door locks and slider lock. He took a lot of time on the phone with me and didn't excuse himself to speak to another customer until I was satisfied with all his answers. He made an appointment for the following Thursday and told me he would confirm on Wednesday... which he did. At promptly 8:00 am, Greg showed up to do the work I requested. He was professional, pleasant and very tidy! Greg was a perfectionist, not happy with his own work until it was up to his own high standards. When he was done, he cleaned up after himself and asked if there were any questions. I was extremely happy with the work done by Syosset Lock Shop and I will be happy to return to them for any of my other security needs in the future.

Denise Zeichner Tamayo

I would highly recommend this company! They came within a few hours to fix a lock I was having trouble with, and fixed the problem immediately. They were extremely helpful, knowledgeable and friendly. I will certainly use them again, and highly recommend them.

adam waywell

Greg from SLS was our technician. Right from the start I knew we were in good hands. Greg was straight-up, no nonsense, and expedient in troubleshooting, solving, and remedying our issue. Even with the delay of shipping a part required, the job was done in less than 24 hours from SLS initial visit. Now that's fast service. When it comes to locking up a building and making it secure, be sure to reach out to Steve and Greg at Syosset Lock Shop. Well done gentlemen. Well done.

Robin D

I wish I could give more than 5 stars! Steve and the entire staff are a pleasure to work with - they are professional, reliable, honest and accommodating. Thank you! Thank you!

michael sabatello

Called 5 times and stopped in twice trying to get a new key for my Acura no one there could even tell me if they could replace the key or not. They only one who supposibly help me was the owner and he was never there. Needless to say I still dont have a new key.

Stacey Schwartz

Steve really helped me in a time of need. Reliable, honest, and just really nice people to work with.