Reviews of Professional Lock & Safe Co (Locksmith)

Dane Martel

I had them change my locks. I am very happy with the service. I definately would recommend.

M R

curt and unfriendly on the phone considering i know nothing about locks. decided not to go with the service because of this. maybe they are nicer in person.

EdmenStudio

Great

Dan Russell

great locksmiths

Star Graven

I needed help with an old door lock (Corbin mortise) and the old keys didn't work well. They told me they might be able to rekey it, so I disassembled the lock and brought in the cylinder. They were kind enough to rekey it while I waited. I had 2 copies made and the keys all work smoothly (I will now go here instead of the big box stores for my key duplication needs). Once we got the new keys, I realized a piece of the mortise deadbolt system was broken. Once again, I brought it in and was super-lucky... even though it was an old lock, they happen to have a replacement part in the back room. They cleaned the lock up, replaced the part and it works again! Thank you Ray and Cameron!

Robert Petrus

Needed a lock for a HON file cabinet. They had the exact model in stock.

Matt G

I had a satisfactory experience getting my truck keys copied here. Staff was friendly and helpful.

John Johnson

Ryan was courteous even listening to my BS. . He also was very fast and knew what he was doing when it came to my 2005 Ford Explorer. He even tried to reprogram my remote starter even though it did not work. I had used Professional Lock & Safe before for my motorcycle. I would use them again if it becomes necessary though I hope not. LOL Mike,You should give Ryan a raise. Scooter (John S. Johnson)

Dane Martel

I had them change my locks. I am very happy with the service. I definately would recommend.

M R

curt and unfriendly on the phone considering i know nothing about locks. decided not to go with the service because of this. maybe they are nicer in person.

EdmenStudio

Great

Dan Russell

great locksmiths

Star Graven

I needed help with an old door lock (Corbin mortise) and the old keys didn't work well. They told me they might be able to rekey it, so I disassembled the lock and brought in the cylinder. They were kind enough to rekey it while I waited. I had 2 copies made and the keys all work smoothly (I will now go here instead of the big box stores for my key duplication needs). Once we got the new keys, I realized a piece of the mortise deadbolt system was broken. Once again, I brought it in and was super-lucky... even though it was an old lock, they happen to have a replacement part in the back room. They cleaned the lock up, replaced the part and it works again! Thank you Ray and Cameron!

Robert Petrus

Needed a lock for a HON file cabinet. They had the exact model in stock.

Matt G

I had a satisfactory experience getting my truck keys copied here. Staff was friendly and helpful.

John Johnson

Ryan was courteous even listening to my BS. . He also was very fast and knew what he was doing when it came to my 2005 Ford Explorer. He even tried to reprogram my remote starter even though it did not work. I had used Professional Lock & Safe before for my motorcycle. I would use them again if it becomes necessary though I hope not. LOL Mike,You should give Ryan a raise. Scooter (John S. Johnson)

Theresa Coleman

Very nice people!

Rob Rautio

Had keys cut for my car (GM laser cut) on blanks that I brought in to them. The staff was professional, accommodating, and friendly. Two keys took about 10 minutes and worked flawlessly without any issues. For about a 3rd the price of the dealership, and none of the headache I now have exactly what I needed. Can't recommend them strongly enough.

Zach Bates

Extremely professional guys. Been in town for many years. They take care of many of the town's businesses.

Stuxnet Home-Group

I've been here a couple times. Fast and great quality keys! Not sure about their other services, but I'm sure they're fine. They're not rude, you're just a wuss

Kelly M

Rude, rude, rude. I don't know who the guy was who took care of me, but I will NEVER use Professional Lock & Safe again! What a condescending, nasty person this guy was. I had to deal with this boorish fool 3x for a job I needed completed and each time he treated me worse than the time before. The last time I went in I had to return a cylinder he sold me for my 1935 mortise lock because it would not work no matter what I did. He said to me in one of the most disdainful tones of voice, "Of course it will work, you just need to change out the tail." Oh really? And how was I supposed to know that? I came to the locksmith because the locksmith is supposed to be the expert. If I knew how to take care of the problem, I would have ordered the part online and done the installation myself! I also told him that the size of the new cylinder was not the same as the old one that I had given him to use as a template. "They don't make that size anymore!" So I thought, well why didn't you tell me that when I first came in to order a new cylinder?? Then he told me to remove the decorative plate for the cylinder and it would fit just fine. I told him I couldn't do that because it covers the rough edges of the cylinder hole. "Then you're asking for the impossible!!" I wasn't asking for the impossible, I was just asking if it could be done and he proceeded to freak out on me. So, I had to return the new cylinder which apparently made him even angrier. He opened the cash register, gave me my money, minus the tax and basically turned away from me. As disgusted as I am with him, I am more disgusted with myself for allowing him to treat me in such a contemptuous manner. I NEVER let anyone put me down the way he did. I knew it wasn't going to be a good transaction from the moment I stepped into the shop and he wouldn't even acknowledge me with a greeting. So, if you're reading this Mr. Locksmith, just know I will pass this around to everyone I know. Next time I will find a locksmith who enjoys informing their customers rather than berating them.

neptotwenty .

Had an old lock on my front door that I lost a key too. Thought this would turn into a home improvement nightmare. They solved my problem within ten minutes. They were very helpful and courteous too. I will go there again if I have any lock problems and would recommend them to anyone.

Jennifer Malon

They are really friendly and give great service and affordable service they are very helpful

Theresa Coleman

Very nice people!

Rob Rautio

Had keys cut for my car (GM laser cut) on blanks that I brought in to them. The staff was professional, accommodating, and friendly. Two keys took about 10 minutes and worked flawlessly without any issues. For about a 3rd the price of the dealership, and none of the headache I now have exactly what I needed. Can't recommend them strongly enough.

Zach Bates

Extremely professional guys. Been in town for many years. They take care of many of the town's businesses.

Stuxnet Home-Group

I've been here a couple times. Fast and great quality keys! Not sure about their other services, but I'm sure they're fine. They're not rude, you're just a wuss

Kelly M

Rude, rude, rude. I don't know who the guy was who took care of me, but I will NEVER use Professional Lock & Safe again! What a condescending, nasty person this guy was. I had to deal with this boorish fool 3x for a job I needed completed and each time he treated me worse than the time before. The last time I went in I had to return a cylinder he sold me for my 1935 mortise lock because it would not work no matter what I did. He said to me in one of the most disdainful tones of voice, "Of course it will work, you just need to change out the tail." Oh really? And how was I supposed to know that? I came to the locksmith because the locksmith is supposed to be the expert. If I knew how to take care of the problem, I would have ordered the part online and done the installation myself! I also told him that the size of the new cylinder was not the same as the old one that I had given him to use as a template. "They don't make that size anymore!" So I thought, well why didn't you tell me that when I first came in to order a new cylinder?? Then he told me to remove the decorative plate for the cylinder and it would fit just fine. I told him I couldn't do that because it covers the rough edges of the cylinder hole. "Then you're asking for the impossible!!" I wasn't asking for the impossible, I was just asking if it could be done and he proceeded to freak out on me. So, I had to return the new cylinder which apparently made him even angrier. He opened the cash register, gave me my money, minus the tax and basically turned away from me. As disgusted as I am with him, I am more disgusted with myself for allowing him to treat me in such a contemptuous manner. I NEVER let anyone put me down the way he did. I knew it wasn't going to be a good transaction from the moment I stepped into the shop and he wouldn't even acknowledge me with a greeting. So, if you're reading this Mr. Locksmith, just know I will pass this around to everyone I know. Next time I will find a locksmith who enjoys informing their customers rather than berating them.

neptotwenty

Had an old lock on my front door that I lost a key too. Thought this would turn into a home improvement nightmare. They solved my problem within ten minutes. They were very helpful and courteous too. I will go there again if I have any lock problems and would recommend them to anyone.

Jennifer Malon

They are really friendly and give great service and affordable service they are very helpful

Chris Gebbie

A must go to for all your Lock needs and beautiful safes for sale

Mike C

Used these guys to make a couple extra keys for my car, took less than an hour and even programmed a new key FOB for me, all in less than an hour

carl Myers

These people are the most professional I have ever meet.

Michael MUser

real professionals with a showroom and all. not rip off scam artists like the rest

Albo durres

If i had to give 0 rating i would ....called to make a appointment for a new lock i was told they will call me back half hour they never did very disrespectful customer service... i would not recommend this place anymore they need to stay on top of their work

Roger Ings

This is the place to go for car keys.

Chris Gebbie

A must go to for all your Lock needs and beautiful safes for sale

Mike C

Used these guys to make a couple extra keys for my car, took less than an hour and even programmed a new key FOB for me, all in less than an hour

carl Myers

These people are the most professional I have ever meet.

Michael MUser

real professionals with a showroom and all. not rip off scam artists like the rest

Albo

If i had to give 0 rating i would ....called to make a appointment for a new lock i was told they will call me back half hour they never did very disrespectful customer service... i would not recommend this place anymore they need to stay on top of their work

Roger Ings

This is the place to go for car keys.

David Fontenelle

(Translated by Google) Excellent service (Original) Excelent service

Michael Comeroski

I have used this company many times and have always had a great experience.

William King

They did everything I asked and it was efficient and quick. Highly recommend this place if you ever lose your car keys.... !!!!

Doug Hamel

Great service, timely responsible technicians. Job was done right, quickly, for a fair price. I ended up making a last minutel add on to an install, they ran the extra part out to the tech at my house so the job could get done in one service call. That is heads up customer service!! Would totally use them again.

Belinda Haddock

Only place I go 4 all my lock needs

David King

Great place to get keys made. Very helpful staff.

Roadblock Prime

Fantastic. Life Saver

Jose Cruz

Ok but only for houses and buildings

David Fontenelle

(Translated by Google) Excellent service (Original) Excelent service

Michael Comeroski

I have used this company many times and have always had a great experience.

William King

They did everything I asked and it was efficient and quick. Highly recommend this place if you ever lose your car keys.... !!!!

Doug Hamel

Great service, timely responsible technicians. Job was done right, quickly, for a fair price. I ended up making a last minutel add on to an install, they ran the extra part out to the tech at my house so the job could get done in one service call. That is heads up customer service!! Would totally use them again.

Belinda Haddock

Only place I go 4 all my lock needs

David King

Great place to get keys made. Very helpful staff.

Roadblock Prime

Fantastic. Life Saver

Jose Cruz

Ok but only for houses and buildings