Reviews of Keyman Locksmith (Locksmith)

Tina Mediate

This corporation literally robbed my grandmother. The manager told my grandma to come at 12:00 and made her wait 40 minutes in the parking lot. When the person came it was not who she had spoken to. He got in my grandmothers car tried her key and it didn’t work. He told her that he would be right back. Didn’t say why or explain what he was doing. She assumed he was going in to get something to pick the lock. When he came back he made a key without informing her, he tried it and it worked. He then turned to my grandmother in her car and told her that she owed him $95 .... how intimidating he was to sit next to her. She said but you didn’t tell me what you were doing I don’t have 95$ on me. The man said well you have a credit card ...I did a service. A service? He went in the car for one minute, tried her key and left without saying a word. Awful, that is not how anyone should conduct business. You tell someone what you are doing before you do it. You tell them upfront what it will cost. This business took advantage of an old lady. They should be ashamed. Do not go here ever. They rip people off. There is no other explaination for what occurred. In the phone call she made to the company and in the conversation she had with the employee no one mentioned any cost of labor or asked if she even wanted a key made which she did not. He spent no time with her other than wiggling a key for a minute and taking her key without her knowledge of the “service” he took it upon himself to do. I just read on their website that consultations and estimates are FREE. So they are liars! I don’t know how that man sleeps at night. Communication is key, she should have had the choice. She went to places twice prior to this location that did the same thing, “giggling the key” gave her a price and she left. This location did something without permission but worse of all a man sat next to my grandma instead of standing outside the car and told her she’s owed him money. That should be illegal. He should have stood outside the car and handed her the key to try. Not go back next to her in the car and put your hand out for money. Update: we informed the manager of what happened and he gave her $20 back... but in my opinion it still doesn’t make up for the position the company put her in.

Lauren Nesi

Stayed open late when I came in right before closing. very nice and quick!

Christine Price

George is very kind and trustworthy. He knows his stuff! I’ve used him to change door locks and get me in my car when my keys were locked in! He responds very quickly.

Kevin Pellon

Thank you to the folks at keyman for coming out during a nor’easter! Our office had been broken into and we had to change the locks on 3 exterior doors urgently. When the storm arrived it was hard to find anyone to help. Not only did they drive all the way to me but worked during the storm and then gave me a bill for less than half of what my local guy had quoted me to do the work later in the week. Fair and effective, what more could I ask for? Thank you again guys!!’

Tina Mediate

This corporation literally robbed my grandmother. The manager told my grandma to come at 12:00 and made her wait 40 minutes in the parking lot. When the person came it was not who she had spoken to. He got in my grandmothers car tried her key and it didn’t work. He told her that he would be right back. Didn’t say why or explain what he was doing. She assumed he was going in to get something to pick the lock. When he came back he made a key without informing her, he tried it and it worked. He then turned to my grandmother in her car and told her that she owed him $95 .... how intimidating he was to sit next to her. She said but you didn’t tell me what you were doing I don’t have 95$ on me. The man said well you have a credit card ...I did a service. A service? He went in the car for one minute, tried her key and left without saying a word. Awful, that is not how anyone should conduct business. You tell someone what you are doing before you do it. You tell them upfront what it will cost. This business took advantage of an old lady. They should be ashamed. Do not go here ever. They rip people off. There is no other explaination for what occurred. In the phone call she made to the company and in the conversation she had with the employee no one mentioned any cost of labor or asked if she even wanted a key made which she did not. He spent no time with her other than wiggling a key for a minute and taking her key without her knowledge of the “service” he took it upon himself to do. I just read on their website that consultations and estimates are FREE. So they are liars! I don’t know how that man sleeps at night. Communication is key, she should have had the choice. She went to places twice prior to this location that did the same thing, “giggling the key” gave her a price and she left. This location did something without permission but worse of all a man sat next to my grandma instead of standing outside the car and told her she’s owed him money. That should be illegal. He should have stood outside the car and handed her the key to try. Not go back next to her in the car and put your hand out for money. Update: we informed the manager of what happened and he gave her $20 back... but in my opinion it still doesn’t make up for the position the company put her in.

Lauren Nesi

Stayed open late when I came in right before closing. very nice and quick!

Christine Price

George is very kind and trustworthy. He knows his stuff! I’ve used him to change door locks and get me in my car when my keys were locked in! He responds very quickly.

Kevin Pellon

Thank you to the folks at keyman for coming out during a nor’easter! Our office had been broken into and we had to change the locks on 3 exterior doors urgently. When the storm arrived it was hard to find anyone to help. Not only did they drive all the way to me but worked during the storm and then gave me a bill for less than half of what my local guy had quoted me to do the work later in the week. Fair and effective, what more could I ask for? Thank you again guys!!’

Joseph Ha

I will recommend this locksmith to my friends. He successfully opened my door.

Salvador Hernandez

I had gone in to get a key made for my lock. It took longer than what he had said and also when The lock came back with me home it was in peace's. I went back to get it fixed and he said that I did it. That the lock was no suppose to break like that. When he said he placed it in a bag and it was a lady that did.

Ornix Batista

Profecional service

Cristina Corfu

My car key got stucked in the lock. They came fast and saved my day. They are professional and reliable.

Joseph Ha

I will recommend this locksmith to my friends. He successfully opened my door.

Irina Ali

Very good service. The workers are a nice family. They stay late if you are coming late and it’s closing time. The man is a very kind and generous who sometimes will give you a break with the prices. Family friendly and amazing service. 10/10 would recommend.

Salvador Hernandez

I had gone in to get a key made for my lock. It took longer than what he had said and also when The lock came back with me home it was in peace's. I went back to get it fixed and he said that I did it. That the lock was no suppose to break like that. When he said he placed it in a bag and it was a lady that did.

Ornix Batista

Profecional service

Cristina Corfu

My car key got stucked in the lock. They came fast and saved my day. They are professional and reliable.

Judy Campion

He came quickly and unlocked my neighbor's door. He really went the extra mile to help. If I get locked out, or need a key, this will be the first place I go.

Ruben Gonzalez

Very knowledgeable and courteous. Best locksmith in Port Chester. The only problem is there parking. Be careful of the one spot for customers or you will get booted. Spend the cash and park at the meter.

Abram Falk

Keyman is a HERO. When my 2 year old locked himself in my bathroom at night, he came over to my house right away and saved the day. He really saved the day!

Judy Campion

He came quickly and unlocked my neighbor's door. He really went the extra mile to help. If I get locked out, or need a key, this will be the first place I go.

Ruben Gonzalez

Very knowledgeable and courteous. Best locksmith in Port Chester. The only problem is there parking. Be careful of the one spot for customers or you will get booted. Spend the cash and park at the meter.

Abram Falk

Keyman is a HERO. When my 2 year old locked himself in my bathroom at night, he came over to my house right away and saved the day. He really saved the day!