Reviews of Tom's Lock & Key (Locksmith)

Logan Riales

My girlfriend locked her keys in her trunk at the park. We called Tom’s Lock & Key and they arrived right to the correct pavilion in about 10-15 minutes. They were very friendly and it only took a few minutes to get it opened! Pretty reasonably priced as well. Would recommend. Also, I think you should deck the van out and ride in style

Dorajo McDonald

Quick service and friendly. Fair priced!

Tanesha Gillett

Just great service! Talking to you, making you laugh while doing his job. They came quick as ever! Nice gentlemen. So bless for this company. You dont get that most often

Emily Alexander

Tom came to my rescue when I locked my keys in my car while pumping gas on my lunch break. He was very fast, very skilled, and very reasonably priced. He went above and beyond to help me out that day and was a kind and compasssionate person when I was way down in the dumps. I will never use or recommend anyone else in this area for locksmith needs. P.s. He was so fast I even made it back to work on time!

Janice Hodges

Rude rude rude people, I will never call this guy back again what a sorry business ethic to have.

Emily Pate

The guy got there within 10 minutes after we called & had the car unlocked in 5 minutes! Definitely recommend calling when keys get locked in your car!! They are very friendly too!!

Adam Smith

Excellent job! Very fast and friendly. Definitely reccommend.

Jackie Stahl

Fast friendly service

Tara Wittig

Didn't really have time for customers

Joie Saienni

I’ve used Toms for an apartment complex I manage and for our offices as well. Each time our needs are met quickly and professionally. Their pricing is reasonable and the staff is great!

Leigh Louis

We had a very bad expierence with the service we received from this business & we will never use or suggest this place to anybody again.

Toya Mack

Really nice guy cut me a deal and everything nunlock my truck in no time thanks guys

Joel MacDonald

Over $5 for two key copies is kinda expensive but they worked when the ones we had made at ace didn't.

Payton Cash

I locked my keys in my truck, called them, and they arrived within 10 minutes. Had my truck unlocked under 2 minutes and at very good price! I would highly recommend them to anyone. Great service!

Meshion washington

Great experience & quick service. The locksmith Ed was very kind

Natalie Barker

He was fast and friendly! Everyone else I spoke to either gave me bad news or wasn't very confident in what they could do to help me. He told ne exactly what he would charge over the phone and that is exactly what I paid. I was so thankful

James Hawkins

Good people too deal with. Had a car that was a little difficult to program 370z. Got it done! Would recommend

Tyler Moreland

Very quick and efficient. Nice people also

Elizabeth Snow

Great service. I locked myself out of my car around 5:40 am. He came right over and had me in my car ready to go before 6:00. He was a real life saver.

Cassie Nickell

Was having a really rough day and got locked out of my car at the hospital. Rough time in my family with my dad being very ill, not only did he come quickly but he cut me a huge break! Thank you so much for reminding me that there are still good people and good deeds to be done! I will recommend to anyone anytime! Thanks so much for being so helpful and understanding!

Lisa Kincaide

All my locks were punched in on my car. The cheapest quote I could get from an auto repair was $400. Tom & Jason got the job done for half the price, and in half the time. I feel so lucky to have found them! Jason had to rip my doors apart because the handle was broken too. They got the parts overnight & fixed it promptly the next morning. These guys are awesome! Don't forget to say Hi to the sweetest guard dogs I've ever met! They stay behind the counter, but they'll jump up for you to pet them. They love playing with their tennis balls... say "give," throw the ball and the games begin!

Dinora Hernandez

My boyfriend left they keys on the truck we call toms lock & key . Great services and very fast to open the truck thank you

kimmie poo

Absolutely a life saver! I locked me and my 1year old daughter out of our apartment and as soon as Tom's lock & key answered the phone their first concern was making it to us to get me and my daughter out of the cold. If you're ever locked out call them I highly recommend this company the service is great and the price is very reasonable.. Thank you

Leslie Fernatt

This is the place to go for any lock or key needs! I had bought a chip programmable key from Tom about 6 months ago [at less than half the price of everyone else, I might add!] and I thought I had done what was needed to make the key work to start my car, but apparently I didn't. I went out of town the next day, and then just kind of forgot about it. Over 6 months later I happened to be back in the shop for something else, and remembering my key, asked about it. Tom took it to my car, worked for just a couple of minutes, and now my key works perfectly! What impressed me the most was, before I left, Tom told me, "now if you have any more problems with this key, bring it back and we'll get you a new one". After 6 months he was not obligated to do anything, but he went above and beyond to fix the problem. He's got my business from now on!

Daylon Carpenter

(This is Wanda Carpenter, posting through my sons account.) My friend and I were stranded at Wal Mart, having locked my keys in my car and Ed saved the day! He was prompt, humorous and cheap! I was definitely satisfied with the service!

sarah kirk

They got here super quick and unlocked it in less than a minute. Very friendly!!

Tori Opalecky

Super fast and easy

Sarah Farmer

My sister in law was locked out of her car for over 3 hours 2 hours away from home we called toms lock and key and they arrived in a matter of minutes and got in super quick. Very friendly customer service

bhargav kumar

Had a very bad experience! He is one of the mean business guy i ever came across in my whole life! He refused to give me a refund for a manually made car key which does not work! I had to get the spare key shipped from Dallas to use my car and this made me loose my work for 3 days! I ended up paying $32.55 for a defective key made by them. Once i got my car key i drove up to the store and asked them a refund and with an angry voice he said "I WILL FIX THE KEY OR LET YOU WALK AWAY! I WILL NOT GIVE YOU ANY REFUND! YOU DECIDE". Since i had no other option i said okay to fix the key and ended up having 3 keys for my car which is useless to me! I would never do business with you guys nor encourage anybody doing so! You've lost a potential customer!! THANK YOU FOR RUINING MY ENTIRE WEEK!

Garrett Lace

Quick and efficient! Great customer service and competitive pricing. Would use again if needed!

Gff Hrvy

I was locked out of my car at the mall and they showed up in a very timely manner. They did a great job unlocking my car no damage at all. Very professional service.

#momlife_ unfiltered crazy kids

Very nice people great service and fast work they helped us out tremendously

Eric Tucker

Quick and fast!!!

Kassondra Sanders

HORRIBLE SERVICE I WILL NEVER GO BACK AND I WILL NEVER RECOMMEND! Toms lock and key made me a key for $75 it didn’t work. Called them and asked for a refund the person said we will give you another key and if that one don’t work then you can have a refund. So they made me another key and that one didn’t work! I demanded a refund like I was told and he refused to give me one! Also I now have to get my car towed from passed Manila to get it to my house so he can make sure the key don’t work and then make me another key! He said he would go to Manila but my luck with this horrible service he is gonna want a service charge! HORRIBLE SERVICE!!!! SUPER RUDE PEOPLE!!!!!! After all of that today he finally came to my house and fixed it! Thank you so much! Just wish I didn’t have to go through all of this!

Gina Magarian

He was incredibly quick to show up when we got locked out and the process was super quick. It was also a lot cheaper than I thought it would be. Very impressed.

crowleysridgegirl .

Always great!

Chelsea Forrest

Ed came to our residence and helped my sis when she locked herself out of her car! Very nice and was done in less than 2 mins!

Jessica Hutcheson

Great guy!!! Did a wonderful job and was very reasonable. I use him for all my locksmith needs.

Kyle Davis

Very fast very polite! Huge help coming to my store to get my keys out of my car. THANK YOU SO MUCH!

Chris Barnhill

Best locksmiths in town hands down!!!!!!

mallorie lovrien

Got here quick and unlocked it quickly!!

Dion Sutfin

Had them unlock mr daughters apartment thay where there in about 15 minets and done a great jobe

Jonathan Cook

Tom is the man! He came to my house on New Year's Day and made me a key for my car on the spot! He is the only locksmith I will ever call from here on out! Wonderful experience!

Shatavia Moore

It’s Shay! Great Service. Didn’t Have To Wait Long For Him To Arrive And Didn’t Take Long To Get The Job Done At All. I Was Over All Satisfied!

little icey

Lost the keys to my truck and called Tom! Took him like 3 mins to cut and program my new keys! If your looking for a locksmith for any lock, this is your guy!

Greg Jones-Fields

Tom is the best in jonesboro he came out the waffle house on parker road in unlock my car quick fast and a hurry and for a very reasonable price....call tom

Tiffany Roberts

Great experience with this company. They were fast and prices where reasonable too.

James McGarity

Perfect service

Kerri Wardlaw

This locksmith is AMAZING!!! We were totally scammed by Jonesboro Lock and key. Tom's Lock and Key came through and completed the job. They were so kind and got the job done immediately. I would use them or recommend them to anyone in the Jonesboro area!

Bianca Bell

I was just locked out of my car on Parker road. I called and 10 mins later I'm writing this review sitting in my car.. no wait, no Hassel, great price!! Great company.

Jalisa Damron

Got locked out of my apartment, I called toms lock and key and they were there probably 5 minutes later. Took probably 30 seconds for the guy to unlock my door. Great service!

matt norsworthy

They had my door unlocked in less then 30 minutes on a early saturday morning. Great service.

Rebecca Kennedy

Super fast and friendly

tony cerda

Happy with services here

Shea Beuley

My fiancé was at walmart, in my car, getting a new battery for his vehicle that had stopped running a few days before. With our luck, he accidentally locked my keys in the car trying to put the battery for his car in my trunk! I told him to call Tom's and he did....they showed up within 5 minutes and had the problem solved even faster! They are the absolute best around town and have the best prices. Thank you all so much for helping us today!

Abbi Medlin

Spent 2 hours trying to do it myself, but he got it done within a minute! Prompt, polite service!

Terry Manning

Great service very quick response time An had the best price of all Jonesboro an Paragould. An the tech was very friendly an courteous

Monica Stone

I love this business so much I called Mr. Ed early round 6 and he has amazing customer service. I broke my key in the ignition and they fix that. I would recommend them to anybody they are awesome and they is not very pricey either I really enjoyed my time doing business with them

Morgan Williams

Was late in the night locked keys in the car after dinner with our 2year old son came in a timely manner very friendly will call if this ever happens again thanks so much! -Chris and Morgan

I am

Cheap, nice, fast!!

Christopher Kirk

Quick and easy

Sean Partain

Awesome service

alan farmer

I highly recommend them we tried almost everything called them they came out very quick and were very friendly and did a great job

Hannah Free

I called at 3:08 pm, he told me it would be 20 minutes. 30 minutes go by, nothing. Then forty, and still nothing. I tried calling back twice to make sure he had the right address or number, something. Both times it rang once and went straight to voicemail. Finally I’m able to borrow someone else’s phone and call my Mom. She shows up and calls the same number and he answered almost immediately! Tells her some cock and bull story and then says he’s half way to Trumann! Completely left me in the cold, didn’t bother to call saying he wouldn’t make it, just ditched out on this job for another. So, we call Jonesboro Lock and Key, they showed up in less than 15 minutes and took less than 5 to get me back in my car. Toms Lock and Key has lost my business, and I won’t be returning and it’s a damn shame because I use you guys all the time. You’re by my house, and I lock my keys in the car all time.

Antonio Harris

The service was outstanding, the time in which to come was amazing plus the guy was really fast with unlocking the car he said he would have been faster but I was just happy to have my car unlocked outstanding services and I Highly Recommended them!!

Courtney Bennett

So fast!!! I just has them out to unlock my truck. Took them just a second to get to me in this heat and was super friendly!!! Thank u guys so much!!!

Kim Baumgartner

This is the REAL Kim Baumgartner. I DID NOT leave a bad review for this business. I am sorry to the owner and employees for that terrible post, as I always had great service from this company. Please contact google and have them review the fake review!

Lora Caldwell

Own a Mattress Store key was lost they came in less than an hour at 10 pm at night and had us all secure again. Thank you Tom and your other employee. Awesome Job.

Heather Johnson

Locked my keys in my truck on a Saturday morning and called these guys and he came right over! Truck unlocked within a min or two and keys back in my hand. Great service and great people!!

Reagan Baker

People if you're looking for a locksmith, Tom's is the ONLY place to call. These guys are quick, professional, and affordable!! Best of all, THEY DIDNT TEAR MY CAR UP!!! (Which is more than I can say for anyone else in Jonesboro!) Cant thank them enough for saving our day!

Cullen Lewis

Toms lock and key helped me when I locked my keys in my truck. Fast answering and got there within 10 minutes. Highly satisfied

Brooke Bobbitt

Super quick!!! Best $40 I’ve spent today!!! Kept my husband from knocking the window out!!!

Terri Howard

Locked my keys in the car on my lunch break. I only get 30 mins. Called and he was there quick and I got back to work on time. Thanks so much!

Corby May

Very nice guys. Got here quick and opened my truck in no time.

Dustin Turner

They came out and got my car open quick so I could go to work!!

Jacob Wray

My girlfriend locked her keys in her car and he was there within 5 minutes, no problems at all! Really nice people! Great service, and great price!

C.LaShea Reed

He comes in 30 minutes or less & it literally takes him less than 30 seconds to get you unlocked. He's AWESOMEAWESOME!!

Melanie Nobles

It really is nice to have Tom's Lock and Key to call on to save the day!! Thank you Tom's Lock and Key & Ed for rescuing my son and me at Walmart today!! I don't know what we'd have done without y'all!!

mitchell Ledbetter

Fast aND friendly

Zac Campbell

Called about getting the door to my shop unlocked Friday afternoon, and the guy that answered was rude and abrasive. He certainly made it sound like I was wasting his time. He told me he was in Paragould (I'm in Jonesboro), and he'd give me a call back when he was in town (he never did). Ended up calling J & J Mobile Locksmith, who were courteous, quick, and affordable. Wouldn't recommend this business to anyone looking for friendly or timely service.

Andrea Tate

They were fast, efficient and not too expensive

Shneice Jones

Very Friendly && He Arrived in 5 Minutes !!! Resonable Pricing !

Sherry Mills

Absolutely professional and awesome service. Brian S. showed up promptly and had the door unlocked quickly. Very friendly and reasonably priced as well! I definitely recommend and will use again in the future if this type of service is needed!

Andrea Brown

Bryant was quick and professional.

Jessica Hill

Great, would recommend them to anyone. Thanks guys

Tanya Harris

Very quick and very professional great price thanks so much

Esmeralda Lozano

Best service in town! Fast and really friendly!

Ashley Chandler

Highly recommended! I called on a Sunday because I had locked my only set of keys in my trunk. He was at my home within 15 minutes and had the doors open within 5!

Angela Sparks

Sunday night. Not the best time to be locked out of your house, but the guys with Tom's Lock & Key were so very nice about being called out. Had me in my home in a matter of minutes!

Stephanie Smith

Best locksmith in town. Gets to the jobs fast and gets it done in a timely manner! Great prices and friendly !

Lori Holland

Locked my keys in my car at daycare while it is snowing. Called Tom’s and he was there within 15 min and got me unlocked! Thank you Tom’s lock and key!!!!

Precious King

Awesome service!!!

Heidi Rigsbee

I had the worst time getting a working key made all over town, and Tom's got it right the first time!!! Tom's has the best customer service in Northeast Arkansas! Wouldn't go anywhere else!!!!

Renee White

Super awesome and really quick!

lexi lesley

Me and my fiance were locked out of our house and our running car, in 20 degree wheather, at 5:30 in the morning on a Saturday. We called him and as soon as he could be there, he was there. I definitely recommend his service. You won't find a more reliable place than this one. Thank you for your help!

Zachary Humway

These are the people to call! Had a great experience. Super fast, super friendly. They had me on my way in no time. Really great people!

Britney Houston

Great customer service & very prompt service.

Misty Allison

I highly recommend Tom's lock and key! I have had to call them twice for locking my keys in my car at work, both times they were there exactly when I needed them to be. They are always very friendly and provide excellent service!

Tyler Evans

Went above and beyond to help us when we were stuck in Missouri for 3 days! Highly recommend him!

Christina Jones

I just locked myself out my car, keys and phone laying in the seat. I had already hit the push start so the car was running.

Cory Miller

Fast and great service!!!

Cybill Grant

Really good fast and very reasonable price.

Ethan Barkley

Got here fast and was a great guy

Eric Moore

Great service. Came to where are vehicle was stranded at. Will use them again.

Tom Smith

Toms Lock & key is the best place in the mid south to have your keys made or any lock service especially lockouts they are there for you.

Harry Anderson

Horrible service, the guy never showed up to unlock my truck then he wouldn't answer my calls after over an hour & I swear he hung up on me twice. I had to call another locksmith to come help me. I will never ever call this place again ever!!

Sandy Wheeley

best service in town, never have to wait long and very nice people

Malie Sailor

They were amazing they came in a fast time and it was 1 in the morning and they were fast and didn't break any thing thank you so much

Pamlir Larry

Great service!

Carissa Sherman

Quick service and friendly

Christian Martillo

Extremely fast and affordable service. Best choice for a locksmith in the Jonesboro area.

Jess Rivera

Very quick, efficient and friendly!

Barbara Penrod

Fantastic, quick, inexpensive service. Key worked just as well, if not better than the original. Will return.

tim roark

Toms lock an key opened my truck in 5 minutes an only cost me 30 bucks flat highly recommended

Patti Bailey

I've had to call upon them several times. I have to say that are absolutely the best in my book. They are quick to get to you when you need them and above all else they are very polite and friendly.

M n K mcguiness

Hands down best locksmith service in greater Jonesboro area. From the time I called until the moment he had my truck unlocked was 20 minutes! Professional and incredibly reasonable!

Dalton Passmore

I never have good luck with this place I call AA locksmith from now on toms & his so called staff (buddies) is a joke. Rude & unprofessionalism will get you nowhere & this place is a prime example

Sheng Xin

I had lost my keys and called Tom's Lock & Key. After the door refused to open, Tom came and helped me out. For a wonderful price, he was patient and did exactly what was needed to fix my lock. I would highly recommend their services to anyone with a key/ lock problem. I will surely go there again when needed.

Curtis Kendrick

Got locked out of the house.. called toms lock and key to get us in!! Then my father came and got us in the house so I called them back and said if he was close I’ll give him $10 in gas for his drive and he respectfully decline!!! Great people thank you so much guys!!

Pete Thameltoe

My boyfriend lost the key to his chastity belt while he was wearing it, he's so silly. We tried to unlock it with a safety pin, but after several hours we were unsuccessful. We called Tom, and he was able to unlock my boyfriends chastity belt with his lock pick and some of our KY jelly. Thanks Tom! You Cutie.

Jonathan Aton

My son locked his keys in his car at 7:00 at night. I called and he was at the house within a half hour and was done in just a few minutes. It cost 45 dollars which tome was cheap being that time of day and the fact he had to drive there. Thanks Tom! I definitely recommend your services !

Bryanna Lewis

Service was amazing! Made us smile and laugh in a time of trouble! Got to us and in our saturn in under 30 minutes for a great price. 11/10 would call again. :)

Marla Talley

Thanks so much Tom’s for coming to our rescue. After the Redwolf game, we discovered that the only existing key to my boyfriends truck was gone. Lost in tailgate city, we think. The gentleman from Tom’s quickly took our information and brought a new working key to us within about 30 minutes. I hope I don’t get in that situation again, but if so, I’ll be calling them again. I recommend you do too. Fast, friendly, professional service!

Courtney Phillips

Hands down, the best locksmith service that I have ever used. Not only do they have the best prices in town but they are very friendly and had me laughing and cracking up the whole time they were unlocking my car for me....did I mention it was 4 in the morning and they showed up just a few minutes after I called...great group of guys!!! THANK YOU TOM'S LOCK AND KEY!!!

Denishio Murray

Fast, professional and super friendly. This company arrived 15 minutes after a phone call to unlock my car door. Very reasonable pricing as well!! Thanks!!!!

Cristobal Esparza

Best service in town Quick and friendly people got it done on my 15 min break

Lisa Hacker

Tom and Jason were both very helpful and took care of my key programming quickly. I highly recommend their service!

Josiah Marlow

I live 45 minutes away from Jonesboro and Tom showed up only a couple hours after I called. Did his job and he was gone! Excellent job!

Mark Cossey

Hands down TOP OF THE LINE SERVICE!!! Fast, friendly and very affordable!!! They will be the one I call for in Jonesboro if ever needed again!!!

Via Hype

Got to my car in a reasonable time and got out quick easy no issues and was a very good man!! - Austin

Des T

The guys did a great job helping us get in our car today after the key fob battery died. They arrived very quickly and we were in our car in a matter of minutes!! Thanks guys!!!

Jennifer Smith

Amazing people. Will definitely use them again if I ever lock my self out of my car again.

Joshua Wilson

Ed from Tom's showed up in a matter of minutes and took him about 30 seconds and had me back in my truck great price great service really nice guy

Dalton Cole

Speedy and good!

Alec S

Quick good price

Emily Akers

Had a wonderful experience with them!

Toni Brown

Very fast very knowledgeable locksmith

Jonathan Branch

Best and Cheapest Locksmith in town! Quick and Efficient as well as good conversation while they’re unlocking your car. The guy who unlocked my car was Ed and I would ask for him again. Thanks for the service!

Christian Kennedy

They got to my house super quick!! And unlocked my vehicle just as fast! These guys are amazing

Aaron Metcalf

I bought a camper shell with no keys went by the store I was in the store for 5 minutes and had a key the worked in all 6 locks with no issues

Zachary Gunn

Unfortunately got locked out of my car and Tom's was the first one I called. Must say amazing service hands down. Will be calling them again for any future locksmith problems. Thanks guys