We've got all the reviews of people like you who are buying the products and services of Pop-A-Lock (Locksmith) in the state of Arkansas.
Currently the business gets a score of 4.9 out of 5 and the score has been based on 471 reviews.
You must have seen that it reaches an opinions average is virtually the highest, and it's founded on a very high number of reviews, so we can conclude that the assessment is very credible. If there are many people who bothered to rate when they've done well, is that it works.
You know that we don't usually bother to write opinions when these are correct and we usually do it only if we have had a problem or issue...
This Locksmith is included in the category of Locksmith.
Got locked out of my car & Pete came to the rescue!
I locked my keys in the car and immediately started to panic! I contacted Pop A Lock and they were quick to give me an affordable rate and that a technician would be able to help me in 30 mins! Very grateful for your services!
Easiest process ever and excellent customer service.
This is the 2nd time they have changed a flat for me. Both times the techs were courteous and efficient. If the available tech's last call is far away you might have to wait awhile (I waited over 90 minutes the first time) but if they're close by they come when they say they will.
Gabriel was awesome! Great guy, great conversation, huge help! The fact that he had a battery in his vehicle made a stressful situation so much easier to deal with. The price for the battery was exactly what I paid at AutoZone two years ago for the old battery and I gladly would’ve paid more for the service and ease!
Amazing service so happy Pop a lock exists. Had the pleasure of being saved by an outstanding worker named Harry, he came in about half the time I was originally quoted and was so nice and respectful was truly a blessing. He was able to help me with my issue in less than ten mins and was such a nice guy. I would recommend this service and this employee without hesitation. Had such a great experience with pop a lock and their employee Harry specifically.
Excellent service!! Very professional! Super fast to come and jump started my car.
Charging $50 dollars for car unlocking services is high way robbery!! They should be ashamed. I will never use these people again .
Very Fast. Got to my location in about 10 minutes and had my car door open in less than 60 seconds.
Once again pop a lock comes out saves the day We need rekey work done almost every week and I love the fast honest service Thanks guys !
Customer service is good and fast to response, however I took my car in to make a key after we agreed on a price, and I ended up paying a lot more than what we originally agreed on, definitely not sure if I'd want to make more business with them .!
I didn't notice the car much it didn't stand out for me but he was behind me and it was in a dark area he didn't have paper form for me to sign I sign something on his cell phone like a software signature but he was polite and was able to jump start my car and told me to let it run for 20 minutes to charge it up I appreciate that thanks
Absolutely love this company. George showed up within 10 mins to come unlock my husbands truck. Had it done within 1 minute. I would recommend them anytime you need help!! Thanx guys for saving me from having to drive 3 hours to bring him the spare keys!
Thanks to Manuel I was back on the road. Thank you!!!
They got the job done quickly.
Un reliable, we called to get a key cut at around 3pm. It is now 7 PM, finally called them back after vlbeing told it would be about an hour..now they tell 7s after this whole time waiting that it will be tomorrow before they can cut a key and the price is now double the origional price agreed upon, find someone else rude and unreliable.
I received quick and reliable service The technician arrived in the time frame given. I will always use this company if this happens again.
Rodney was professional and courteous. Very excellent service. Thanks for saving my day!
So, I locked my keys in the car (it was a long and stressful day) and I called my insurance company. They first sent out "Jack Rabbit". The "Jack Rabbit" driver took forever and after an hour of waiting for him, I called their company and the dispatch told me they had canceled my request and nobody bothered telling me. So, I then called my insurance company, who dispatched another company and gave me an all-new wait time. This next company happened to be the local "Pop-A-Lock", and let me tell ya, these "Pop-A-Lock" guys arrived 30 minutes ahead of their estimated time of arrival. All in all, I waited maybe 5-10 minutes for them to show up. When the driver arrived, he was polite and he acted very quickly-- getting my door open in less than a minute. There was some paperwork afterward, that could've been executed a little more quickly-- the driver was dragging his feet with it-- but honestly, at that point, I didn't even care because they had done such a good job-- definitely blowing "Jack Rabbit" out of the water in every way imaginable. 4/5 Yes, I would recommend this company.
I was out of town for a few days and left my car parked in my garage. On return I called for help to jump start the battery. The Pop-A-Lock technician arrived faster than expected and provided excellent service. He helped me to roll out the car out of the garage into the driveway and attempted the jump start with portable charger. Apparently that was not enough and the technician had to use jumper cables directly connected to his vehicle. After several attempts he was able to start my car's engine. He showed a lot of patience and was very helpful. Great work.
Tried to leave a review on Anthony Green but i couldnt find pop a locks page on google
Amazing service!! I have road side service from Hyundai of Las Vegas. The dealership transferred me to road side service and I’m so glad they sent pop-A-lock! My car wouldn’t start, Battery was Old and just shot. I should have gotten the gentleman’s name because he was awesome! The wait was about 35 mins. He found us. He also got us a brand new battery and switched it out in less time. Very courteous and was very clear and honest with the service and price. Just wonderful! Keep up the good work
Pete came super quick and unlocked my car even quicker!
Excellent service fast and very professional excellent
Unlocked my car but tore the rubber around the door doing it and didn’t do anything about it when I told him he did it.
Great service and great price. I was stranded the security officer at my office called PopALock for me. They came right out unlock my car And to my surprise gave me an unbelievably low price. These guys are legit, when you’re stranded these are the guys to call.
The owner of this establishment, Charlie, is super professional, reliable and trustworthy. I have worked with him twice through AAA and have received exceptional service. Charlie’s calming presence and wealth of knowledge in the field is an added bonus. If you have key troubles and go through AAA, request “Professional Locksmith #714” - what this company Pop-A-Lock name is actually under. Through talking with him I know his company services all through CT.
Thanks George I can't believe how fast you were!!!!
Awesome service... fast and friendly.... would use again...
Felipe was GREAT! totally saved my day with a new battery!
Hope you receive this text I did not use the pop or lock tech I got my car to start
Thanks to gorge on a Sunday evening I am worry free to start my car. Thank you gorge
Young Man who help us was very nice and polite. I believe his name was Aaron.
Fast service. Found my location even with it being slightly hidden. Harry was kind nice and respectful
I locked myself out of my town home in Johnson, and within 15 minutes George was there and I was in my home without any issues. Rapid response time and saved my day! Thanks to George @ Pop-A-Lock of Northwest Arkansas.
The tech was fast, efficient & friendly. Very professional, I would recommend.
Great Service Carrie
I cannot believe you had a felon show up to unlock my car!!!!!!! Roy P. Is a felon and a con artist who has been charged before no wonder he tried to charge me triple!!! I said TRIPLE what the stated price was. Will never recommend Pop a Lock to anybody complete lack of concern for the customer well being!
Misrepresenting saying southern Indiana. I live in Scott county which is southern Indiana. 30 minutes from the Ohio river and would not help.
They are awesome.the technician reached before the estimated time of arrival and did his job in seconds. Highly recommend them.
Always fast, friendly, and reliable.
I had great experience with Pop A Lock. The tech was fast and very knowledgeable about getting into my vehicle. He was very professional and I would reccomend him to anyone I know
Technician arrived early Very pleasant. Completed job in 30 minutes. Would recommend you others
I've used Pop A Lock many times for different reasons. Always happy with the service. Felipe was awesome!!!
I locked both sets of my keys in my car, running back and forth getting things for a friend's wedding. Pete arrived in the pouring rain, tornado sirens blaring to unlock my car. He was very polite and professional- he got my car open in less than a minute! Highly recommend, great price too! I appreciate ya, Pete!
Great service! George was amazing! Quick service and fair pricing! When (not if) I lock my keys in my car again I will defiantly be calling them!!
After arriving home from a walk, I realized I had forgotten to grab my keys before leaving and was now locked out of my condo. I did fortunately have my cell phone with me and searched Google for locksmiths near me. I was surprised to read online that PopALock also unlocked home. I had mistakenly thought they unlocked cars only. I had used PopALock previously several years before when I locked my car keys in my car, and PopALock had responded quickly to successfully unlock my car door. So, realizing PopALock unlocks home doors, I called them. They arrived in about 30 minutes and a friendly and knowledgeable locksmith unlocked my home door and crisis averted. I was extremely pleased with the service and the professionalism of the locksmith, Clint. Thank you PopALock and Clint.
What was suppose to be a quick service escalated to a very stressful one. My key was damaged to the point it was taking my car 10-15 min to start. I called to have a key made.A worker came out and it was fast and easy. I figured it was over. Long story short, I had to call 3 different times over the course of 3 days for them to come make me a key because my car would initially start but then stop working. As the times increased in calling them, I felt extreme frustration from the worker (who was the same one from the beginning). I understand it was frustrating but trust me that I did not want to be dealing with it either. The fourth time I just got my money back but then realized that I no longer had any key since my original wasn't programmed anymore. When I called to ask about this, the technician said he didn't even know I had a key. Although I had disclosed this information from the first time to the dispatcher (who was also very rude) obviously a lack of communication is present. He then suggested that the key was probably not the problem, although I had zero issues prior. I had to call another locksmith who gladly wanted to help and figured out the problem. The locksmith from Pop a Lock had the key code wrong. Not only that but after the second time of having a key made from Pop a Lock my security indicator light came on the whole way home and when I told the locksmith at Pop a Lock he didn't seemed to care. But telling the new locksmith the information, he said the locksmith from Pop a Lock should've never let me drive home with that light because it can cause serious problems with the ignition. Never had I dealt with such rude employees who truly acted like they didn't care. They left me in a worse situation then before I called them.
These guys were awesome! They showed up much faster than expected, and were professional and so nice.
I always use them fast speedy service
I recently changed the ignition switch on my Honda car that resulted in having two new keys. With newer Hondas, the keys have chips embedded in them that have to be programmed into the car's computer. I called Pop-a-Lock and got a quote of $90 for the first key, and $45 for the second key ($130 plus tax). When the technician arrived, he attempted to get the keys programmed but was unable to. He told me "I can't program it, you might have to have the keys programmed with the immobilizer first" or something along those lines. He then left. I had to have my car towed to Don Jacobs Honda, and they programmed the keys within 5 minutes. There is no need to "program the keys to the immobilizer" -the technician must have made that up since he couldn't figure it out. I ended up having my car towed to the dealership for free (Thanks Geico!) and the service that Don Jacobs performed only costed me $72 with tax. For both keys. Pop-a-Lock wanted $130 plus tax. Don't listen to the whole "We do this for a fraction of the dealership's cost" - that's garbage. And yes, before Pop-a-Lock tries to say "beware of scammers using our name", this was a legitimate Pop-a-Lock truck and employee. I dialed 253-OPEN. This is how their company operates and I won't do business with them again - I'll go through my insurance company's roadside assistance program instead. *Edit to the owner’s response: It WAS Pop a Lock. I called 253-Open. The guy showed up in an official vehicle/van, clearly orange-colored and marked with Pop a Lock insignia. Quit lying and take responsibility for your terrible customer service. It pisses me off that you would insult my intelligence.
Today for the first time ever i managed to completely lock myself out of the house. No garage door opener or key. George was at my house and had my door unlocked in less than 30 minutes of me calling. He was very fast, kind, and had my door unlocked in less than a minute. Thank you for your help!
Arrived quick and very professional.Thanks!
The young man arrived, he was very friendly. Before he arrived he called, he arrived with a smile and tools ready to open my car door. He was very polite and explained to me what the tools were, where I could order some and showed me how to use them. He was fast efficient and did a great job.
Thank you for helping me out today. Fast and reliable service for jumping my car!! I highly recommend Pop-A-Lock.
Sergio to the Rescue! I never thought I would need the help of my Son’s friend, Sergio, but we always told people who needed to get into their car after locking their keys in it to call him. Today, in Las Vegas, with a sever heat warning, I managed to lock myself outside of my house while cleaning the pool. I called Pop-A-Lock and said to them that I needed help and if possible, would my Son’s friend Sergio be able to come. I am in the cool air conditioning and thanking Pop-A-Lock and Sergio for getting me back into the house without my husband knowing *chuckle*. I also will have them ready the house so I have spares to prevent this from happening again. Thank you!
This is the only company you will ever need. Professional, courteous and thier prices are unbeatable. Highly recommended
All I can say is, the service was excellent and thank you again.
Highly recommend! My service tech was quick and even waited 15 minutes for me due to me being stuck on the 4th floor of a hospitial. Very professional! Even asked for my ID to make sure I wasn’t having them break into a car that wasn’t mine.
Quick & easy!
Excellent service by Dave from Pop a Lock. Quick, efficient, and friendly. He helped make my flat tire less aggravating!
George came out the Friday after Thanksgiving at a busy time. He had a great attitude and was fast at his job. Thanks Pop-A-Lock
Excellent service . Arrived quickly . Polite .
Had a great experience this morning as George came out and unlocked my jeep in 30 seconds! Thank you for being quick and easy! Very good work
Problem solved and fast! Thanks Pop a Lock
Needed a new battery, great price fast and friendly service!
No answer yesterday says 24/7
Fast excellent service! Highly recommend!
Shawn was a complete gentleman and I loved his partner Mollie Mae. It took a very short time to open my car. It was comforting to have someone so professional.
Keith came and gave me a jump through my State Farm Roadside assistance program. He was quick, professional and thorough. I'd happily call Pop-a-lock again to help me out. Thanks!
Anthony was the technician that help me with my lock issues. He was fast friendly and professional. I would highly recommend calling him. Best prices too. Can’t beat Anthony at pop a lock.
My technician was able to help me within 10 minutes. He was courteous and professional.
Fast reliable
When you know what to expect and you get it , it’s all good. I’ve used them 3 times so far. They always arrived ahead of schedule. They always fixed the problem. They did the job quickly and seemed happy to do it even in bad weather.
Called for service an was told "We do not offer that type of Key making Service for keys for automotive or other for a duplicate", in this year today of this decade by the young women that answered the phone. Sure hope she even really work there...
Very quick and easy! Wait time was around 15 minutes from time call was placed! George was very nice, and obviously talented as he had it open in no time!
My husband left his keys in his car and we called for road side assistance and they had my husband back on the road in such a short time. The assistant was very helpful and provided great customer service! We are so grateful to have had their service
Fast
Malik was extremely helpful and courteous
I'd give it less than half a star if I could! This store charges a dollar if you want a receipt! I dropped off two boxes for UPS PICK UP. THEY WEIGHED THEM AND ACCEPTED THEM, BUT WHEN I ASKED COR A RECEIPT TO PROVE THEY HAD BEEN SHIPPED THE CLERK ASKED FOR A DOLLAR FIR A RECEIPT! OUTRAGED, I REFUSED. AND LEFT! I CAN BUY A PIECE OF GUM AND GET A RECEIPT free BUT $10,000 of goods cost a Dollar for a RECEIPT! I'll ever go back! And my recommendation is you never, never ever go to this store!
Awesome service! Very fast, especially for a Sunday evening. My son locked himself in and they saved him and the day. Thank you.
Spoke to a very nice woman on the phone who directed me to speak with David, master locksmith. He was on time, professional, and personable. Would recommended to anyone locked out or needing lost car keys made.
It was 26 degrees and 4:30am. The gentleman was opening my door 20 minutes later. VERY NICE AND EFFICIENT. I would recommend Pop-A-Lock to everyone.
Create customer service! Very professional and friendly. Fast and speedy!
Pricey but prompt.
They not called you back with estimates, after few days you call them back and they say after 10 min on the phone: sorry we can’t make a key 2005 and up for WV you have to go to dealership
Go some where else. This place is a mess no ok me talks to the other person. I've waited for over 7 days for a key that was suspossed to be here over night. after calling every day and asking when my car will be fixed and getting no good answer everyone confused I found out that they didn't order the key so it'll be another day without a car. I called them and talked to the owner who fixed everything and apologised. I give them a 4 star because they fixed the issue and the driver was so helpful both times
Ben was a super friendly technician that got me up and running in no time at all!
Please don't waste your time calling these people called them they claim their 24 hours lost my keys and would not help
Fast, convenient, and quality service, ETA was 55 minutes and they were there in 20-25 minutes. Easy change of tire, and technician was knowledgeable and very nice. After changing the tire, he checked out the spare tire and noticed there was some minor damage (which i would not have noticed until its too late) and advised me not to drive on it so much and have it fixed as soon as possible.
Excellent service. The technician arrived ahead of schedule, was very cordial & friendly, and worked quickly & efficiently.
They came and made a key for me when I lost mine and we're very quick and also very friendly.
These guys are great Angel is the best. Thanks so much
Timely fashion. Very polite and knowledgeable
Great and fast service. I highly recommend Pop a lock
Needed my spare put on. He did it. Let him know they were able to plug the hole. I didn’t have to buy a new tire. Thnx
We were quoted $50 minimum to come and unlock a running vehicle. We knew it would probably be a little higher than that, but they charged us $170 for a 5 minute job. We live in a nice neighborhood and I believe 100% they jacked up the price because of our location. VERY dissatisfied.
Great and prompt service!
After discovering my son locked his keys in his car after a bike race, we called Pop-A-Lock and George arrived within 20 minutes. George was super nice and he quickly got the car unlocked for us. Thanks for the great and prompt service!
Timely friendly profession...highly recommend to anyone! Thank you guys!! I appreciate it.
They were so nice and professional. More knowledgeable and honest then any locksmith I have used in the past. I had to have a key remade for my 2017 Hyundai because the dealership only had one key. I called them. Instead of trying to gouge me on prices, the lady explained what the prices were and that I could try to go through my insurance company to save money. She also told me that I could order the key online or could order a new key through them and they would cut and program the new key for an extremely reasonable price. She told me how to identify which key I needed and a certain number to look for on the back of a key fob and never lose the number! They were so nice and they have a mobile service as well. Any key needs I have in the future they will be the place I go to!
George came up clutch for me this morning. Locked my keys in my trunk and was locked out in the cold and George came as quickly as possible and got me to work before 9. Thank you!
I cannot emphasize how QUICK this was all together. Super easy. I used my insurance roadside assistance but still. No sooner i put in the request i got a text thats said they are 3 mins away and then before i could reply back they were outside. I wish i would have gotten his name but this was quick and easy forsure. Kudos to the guy that came to help me today.
Came out in a timely fashion! Made a few new keys for my car. I have an 09 Dodge Journey so the key was weird. If I went to the dealership it would’ve voted an arm and a leg. The guy who helped me even tried to help charge my car battery. 10/10 would recommend.
Adam came out and repaired our electronic door handle in no time at all! He did a great job and I highly recommend Pop-A-Lock to anyone looking for an inexpensive locksmith.
Peat got to my location fast and got me out of the cold even faster
Fast and friendly tire change. Arrived on time as expected. I was very happy with my road service assistance.
Fast. Use the online coupon.
The technician Mark was very polite and did his job well. The dispatcher at 6:00 AM told me 50 minutes yet at 7:15 I had to call back. That dispatcher told me she was wrong and that they dont send technicians out till 8:00 AM and he said 40 minutes. I was given a discount for the misinformation on time.
Rodney was great he explained and answered my questions regarding how to change my flat which included the tools as to how they work together.
Harry, the technician called ahead, assessed my situation, told me when he would get to my location, and he arrived on time. He was very helpful and polite. He got my car started right away, which greatly eased my anxiety about being stuck.
Great service. They got to me really quick and reprogrammed my truck key unbelievably fast!
Very unprofessional... The dispatcher answered my call but no one ever got with me.. I called the following morning and all she could tell me was Give me your info I'll see if someone tried to call you.. Um ma'am I've been sitting outside my damn car all night.. I would know if someone called... Very rude and inconsiderate I would never recommend..
Very pleased of how fast George came to the rescue. Faster than the cops. Thank you so much for THE help. You guys are amazing
I literally cannot believe how fast their service was. When you need a quick and professional service choose pop-a-lock! A++++ 5**** Service!
The absolute best lock service I’ve ever witnessed hands down. Paul W. arrived 30 mins earlier than the eta and was able to open my door in record time ! Thanks so much again! Awesome work.
Pop-A-Lock showed up promptly and fixed my ignition for a reasonable price, Chris Murrey what kind, quick and knowledgeable. Would recommend over the competition!
Locked my keys out of my car. Called my insurance and from the time it got sent out to unlock my car and him to show up was 10 minutes. Very convenient. Don’t remember gentleman’s name. Very polite and curteous. Would use them again
Very accommodating
I had a flat tire in the pouring rain. Thankfully this polite young man arrived in the agreed time frame and changed my tire. I was back on the road in about 5 minutes. Thank you so much. I will definitely recommend them to my family and friends.
Locked keys inside my car while it was running. Called pop a lock and Received a call seconds later from George stating he would be here in 10 mins. He arrived sooner and quickly had the door to my camero door opened! Thanks for your service George!
I was locked out of my car on campus and the University police weren’t able to help since they thought my window was complicated. George came straight from my call and took about 10 seconds to get my car open, definitely an expert and can work on any vehicle type without causing damage.
Quick and courteous service! Really appreciate his kind and helpful the technician was.
Prompt, thorough, and exceptional service! My wife is visiting Vegas and broke down. Pop-a-lock was there in no time and had her up in running. Would definitely recommend and use their services again. Thank you for getting us out of a pinch!
Great, speedy service! I have used Popalock twice on Staten island through my Subaru roadside assistance. On both occassions, I helped by Dave. He arrived quickly, communicated his whereabouts effectively, and took care of my flat tire and dead battery in a prompt and professional manner. I would not hesitate to use pop a lock again in the event of an emergency.
Herbert arrived on time and made short work of the rescue. Thank for prompt and capable service.
Fantastic service with a smile is what you get with Saran. Loved the end to end service and the road tips.
What a Great Service! Was locked out of my car in my own driveway. Have had bad experience with a locksmith a few years before. The neighbor referred me to Pop a lock. They were very Informative and knew exactly what they were doing. But most of all the price they quoted me on the phone was the same low price he charge me when the job is complete. Paid with a credit card right there on the spot. I highly recommend this company to anyone who needs an honest locksmith.
Refuse me service
At the house quicker than expected on a Saturday morning. George was fast, friendly and had it open in a minute or so.
Bad refused service in neighborhood. Lied about a shooting in my area the night before. I even asked if he would like a officer to meet him. It is not a dangerous area. That is the service you provide. Instead of lying on the neighborhood you could have been honest and said that you were afraid because the only other reason you refused service could only be you don't wanna come in a black neighborhood. I hope that was not the reason. If not you should have been honest an said you were afraid to come in the area. That is not good business
Sandy & Andy were terrific! They were professional and took great care of me. Andy arrived quickly and got me back on the road in no time. Sandy took great care to help fit me into their schedule. Thanks so much for saving me!!
The guy asked me to pay him $5 for the 1/2 gal of gas. He said ins comp does not cover. After 20 yrs with s a me ins comp i know they do. Rather un professional
They were able tocome right away and contacted me to give me exact time updates. George was really nice. I appreciated his kindness to my mother who has some dementia and had forgotten he was coming to fix her door. He got the job done and even fixed another door on his way out.
Excellent service thanks i appreciate it
The best service! If you are stranded with keys locked in car or dead battery they are fast and fair. I have the car battery die and we’re here in 20 mins. Bought a good interstate battery through them (tech said I could charge the battery but we would Most likely face the same problem.
My battery died. My car is still under warranty through Subaru and this was the company they sent to jump my car. The estimate was one hour but they arrived in 10 minutes. Super fast and friendly service!
Quick! Quick! Quick! Professional and courteous. Much appreciated!
The “new” key fob looked like a used one ☹️
Michael was prompt, changed the tire quickly and acted professionally. Highly recommend Pop-A-Lock. Good job!
Tim was excellent, he was very courteous and at my location in a timely manner. I highly recommend Tim and pop a lock in Lexington, Ky.
George from Pop-A-Lock provided quick and easy service. Over the phone he stated 15 minutes to get here, he made it in 5 min. Made it easy and was very professional. Thank you from the guys at Discount Tire!! A++
Technician was so helpful and very nice. Had AAA here yesterday and they could not open the door so they left. I was without a vehicle until this morning. When tech opened the door we found my brand new battery purchased from AAA a few months back, was dead. He was so kind and jumped it for me. I would recommend Pop a Lock to everyone. I wish I had cash on hand to tip him. I was going to the bank yesterday when I found I couldn't get in the car.
Excellent service by very knowledgable staff. They got my problem fixed and me back on my way in no time. I would recommend them to everyone.
I was extremely happy with the service and timing. I had pulled up to the house and out of habit locked my door, forgetting to grab my purse. Car still running dog in the car enjoying the air conditioning. George was really nice and had my doors unlocked in a jiffy.
Great service! Above and beyond the call of duty.
Great service and cool people, just not very prompt from my one experience but overall a great service
The technician provided me with excellent 5 star customer service. I would recommend.
I was locked out of my apartment after losing my keys on vacation, George unlocked my door for me before I even arrived (upon my request) and I paid him at the door and walked in. Great service!!!
Old School professionalism. Broke my key off in my front door deadbolt. Pop-a-Lock was quick to respond to my issue. They were able to get the key out with no tools and did not even charge me. A+ service and honesty. Thank you gentlemen!
Not only did the tech show up early on a Sunday afternoon, he was friendly and knowledgeable. Excellent service in my time of need.
Brock from Pop-A-Lock was prompt, thorough and courteous. He showed up on time and fixed my problem with no interruption to my morning. I was back on the road in no time at all. Thank you Brock and Pop-A-Lock for stellar service.
I recently locked my keys in my car and I contacted Geico they chose the service for me and I’m very happy with the service it was very quick and easy thank you so much
Great Sevice
Pete was a great guy. He got lost (due to me giving him wrong directions), and was very patient in locating my vehicle. Best service I could’ve asked for from him. Will use again in the unfortunate event my dog locks me out of my truck again!
Thus far unimpressed .Was quoted an ETA of 15-30 minutes. Currently at 47 minutes and counting. I hope that their tracking device is wrong because that's saying I've got another 15 minutes of waiting to do. Like, fine if it really takes that long, but give me an accurate estimate so that I can let work know just how late I will be.
Holy cow this chick is rude af! I’m on my 4th call and she completely disregards anything I say and puts me on hold. She gives no eta on when she’ll allow me to ask my question/ take me off hold. If you want friendly and quick service I highly recommend multi lock smith. They are a little pricier than this place but there service is superb compared to this unprofessional place. Chick get better customer service skills!!!
I called Pop-A-Lock when I was locked out of my house by a smart lock. The locksmith told me it was a difficult lock to remove and would take awhile to do. Since I was locked out with my infant son and it was hot, he offered me a few different things to try to see if I could get it open in the meantime. Within no time at all the door popped open under his instruction! Very grateful for his “service”!
They said they could create a key for me because I lost mine, and that they would call back soon. They never called back and I had to called back many times asking when they could come out and they kept saying it would be any minute until they got a locksmith to contact me. Well they never show up and it ended up costing me an extra day without a car. I would avoid this company, and go with someone that follows through and doesn't lie.
The man was there in 15 minutes more like 11 minutes at 3:45 a.m. he didn't fool around he got right to business didn't slow me down I had to get to work told me about the locksmith business had me sign two places and I was onto my way
Pop a Lock was very professional and gave us prompt service from beginning to end. The driver, Matt, touched base with us numerous times on his eta. He was very friendly, knowledgeable and helpful. He really knew his stuff and saved the day. We would highly use and recommend their services again! Thank you!
I used them a few times and they are good!!
George was very helpful and extremely fast. Turns out I have a penchant for losing and/or misplacing my keys so I’ll probably be calling again soon
Super quick and super nice just a great job.
Excellent Service. My technician was very nice & very helpful. Thank you!
I called in the morning to get some help with an internal door in our store that wasn't locking anymore. I was told they were full up today but someone could be out tomorrow morning. Awesome. A few hours later, I got a call from George asking if he could come by and check it out so he'd know what to bring the next day. After about 20 minutes he'd fixed it completely. George rocks and so does Pop-A-Lock. Thanks guys!
Caught an ugly flat tire today leaving out of strip mall, place an order through Geico. Took about an hour but the tech was in and out quickly!
Got locked out of my car & Pete came to the rescue!
I could change out my houselock but BIG mistake on my part. George came and bailed me out. Now I even have a dead bolt that works. Yeah. Thanks George. Appreciate your prompt service and on a Saturday at that.
I locked my keys in the car and immediately started to panic! I contacted Pop A Lock and they were quick to give me an affordable rate and that a technician would be able to help me in 30 mins! Very grateful for your services!
Easiest process ever and excellent customer service.
Gabriel was awesome! Great guy, great conversation, huge help! The fact that he had a battery in his vehicle made a stressful situation so much easier to deal with. The price for the battery was exactly what I paid at AutoZone two years ago for the old battery and I gladly would’ve paid more for the service and ease!
Are use this service about three times and each time they were here on time proceeded quickly got the job done cleanly and easy.. I would recommend this company to anyone who needs a tire change keys locked in the car or battery jump those are all the reasons why I used This company and they were always pleasant and quick
Very Fast. Got to my location in about 10 minutes and had my car door open in less than 60 seconds.
Customer service is good and fast to response, however I took my car in to make a key after we agreed on a price, and I ended up paying a lot more than what we originally agreed on, definitely not sure if I'd want to make more business with them .!
Absolutely love this company. George showed up within 10 mins to come unlock my husbands truck. Had it done within 1 minute. I would recommend them anytime you need help!! Thanx guys for saving me from having to drive 3 hours to bring him the spare keys!
I called these guys because my ignition cylinder in my car suddenly needed replacing. They said they'd be at my place between 2-3 pm, so despite things being very busy where I work I turned down a ride and stayed home in order to get the car fixed ASAP. The tech never showed up. At 5 pm I called and the lady on the phone said "I knew you were going to say that!" when I told her my name and that I was still waiting. She assured me he was coming. Repeat two hours later, and an hour after that when my husband called. He never came. If I had known, I could have gone into work. Lady on the phone tried to blame the guy for "overloading himself" as if it's his fault they only have one guy working metro Milwaukee, or as if they don't tell him where to go. I don't blame the tech, just the terrible company. I called another company about half an hour ago and the guy is coming to fix the car now, hopefully before I have to go in to work. Wish I had just done that yesterday!
Very nice guy. So quick to get it open.
They got the job done quickly.
Service and care when you need it Most! Emeka went above and beyond to assist us when we lost our car keys. Showed up on time and helped us out of a bind on a Sunday.
Called several companies at the top of Google search that really sucked! Don't call the locksmiths that advertise with Google Ads! Luckily, I recognized the name of Pop-A-Lock and called them and they were able to help me in a few minutes and at a reasonable price. Call them first!
Un reliable, we called to get a key cut at around 3pm. It is now 7 PM, finally called them back after vlbeing told it would be about an hour..now they tell 7s after this whole time waiting that it will be tomorrow before they can cut a key and the price is now double the origional price agreed upon, find someone else rude and unreliable.
I locked my keys in my car on a Sunday afternoon. Not having any other options, I googled locksmith and pop a lock came up. They were very professional, and easy to work with. I thought the cost was very reasonable for what I needed. The technician showed up in a reasonable amount of time and did the job quickly. I don’t write a lot of reviews but I would recommend this company in a heartbeat!
Amazing service!! I have road side service from Hyundai of Las Vegas. The dealership transferred me to road side service and I’m so glad they sent pop-A-lock! My car wouldn’t start, Battery was Old and just shot. I should have gotten the gentleman’s name because he was awesome! The wait was about 35 mins. He found us. He also got us a brand new battery and switched it out in less time. Very courteous and was very clear and honest with the service and price. Just wonderful! Keep up the good work
Pete came super quick and unlocked my car even quicker!
Unlocked my car but tore the rubber around the door doing it and didn’t do anything about it when I told him he did it.
The owner of this establishment, Charlie, is super professional, reliable and trustworthy. I have worked with him twice through AAA and have received exceptional service. Charlie’s calming presence and wealth of knowledge in the field is an added bonus. If you have key troubles and go through AAA, request “Professional Locksmith #714” - what this company Pop-A-Lock name is actually under. Through talking with him I know his company services all through CT.
Thanks George I can't believe how fast you were!!!!
Awesome service... fast and friendly.... would use again...
Felipe was GREAT! totally saved my day with a new battery!
George was GREAT! Arrived before estimated time & had the door unlocked in a few minutes. He was very considerate to not damage our vehicle while trying to open the door. Thank you again, George! Will definitely request him in the future if ever needed!
Thanks to gorge on a Sunday evening I am worry free to start my car. Thank you gorge
Theses guys are very unprofessional..
Fast arrival. Professional. Excellent service. Thank you.
I locked myself out of my town home in Johnson, and within 15 minutes George was there and I was in my home without any issues. Rapid response time and saved my day! Thanks to George @ Pop-A-Lock of Northwest Arkansas.
They were quick and efficient. Brought a new battery with them at a great price. Texted me the installers/driver's name and picture before he arrived! Totally professional.
I cannot believe you had a felon show up to unlock my car!!!!!!! Roy P. Is a felon and a con artist who has been charged before no wonder he tried to charge me triple!!! I said TRIPLE what the stated price was. Will never recommend Pop a Lock to anybody complete lack of concern for the customer well being!
Misrepresenting saying southern Indiana. I live in Scott county which is southern Indiana. 30 minutes from the Ohio river and would not help.
They are awesome.the technician reached before the estimated time of arrival and did his job in seconds. Highly recommend them.
Always fast, friendly, and reliable.
I had great experience with Pop A Lock. The tech was fast and very knowledgeable about getting into my vehicle. He was very professional and I would reccomend him to anyone I know
Pop-A-Lock came to us via our home warranty, we had just purchased a new home and wanted to have it re-keyed. Emeka was punctual, professional, and provided helpful advice. We highly recommend them and will definitely use them again for any future key work.
Technician arrived early Very pleasant. Completed job in 30 minutes. Would recommend you others
I've used Pop A Lock many times for different reasons. Always happy with the service. Felipe was awesome!!!
I locked both sets of my keys in my car, running back and forth getting things for a friend's wedding. Pete arrived in the pouring rain, tornado sirens blaring to unlock my car. He was very polite and professional- he got my car open in less than a minute! Highly recommend, great price too! I appreciate ya, Pete!
Wow! So fast and not a scratch to the truck. Very good experience! Highly recommended
Great service! George was amazing! Quick service and fair pricing! When (not if) I lock my keys in my car again I will defiantly be calling them!!
After arriving home from a walk, I realized I had forgotten to grab my keys before leaving and was now locked out of my condo. I did fortunately have my cell phone with me and searched Google for locksmiths near me. I was surprised to read online that PopALock also unlocked home. I had mistakenly thought they unlocked cars only. I had used PopALock previously several years before when I locked my car keys in my car, and PopALock had responded quickly to successfully unlock my car door. So, realizing PopALock unlocks home doors, I called them. They arrived in about 30 minutes and a friendly and knowledgeable locksmith unlocked my home door and crisis averted. I was extremely pleased with the service and the professionalism of the locksmith, Clint. Thank you PopALock and Clint.
These guys were awesome! They showed up much faster than expected, and were professional and so nice.
I always use them fast speedy service
Today for the first time ever i managed to completely lock myself out of the house. No garage door opener or key. George was at my house and had my door unlocked in less than 30 minutes of me calling. He was very fast, kind, and had my door unlocked in less than a minute. Thank you for your help!
Sergio to the Rescue! I never thought I would need the help of my Son’s friend, Sergio, but we always told people who needed to get into their car after locking their keys in it to call him. Today, in Las Vegas, with a sever heat warning, I managed to lock myself outside of my house while cleaning the pool. I called Pop-A-Lock and said to them that I needed help and if possible, would my Son’s friend Sergio be able to come. I am in the cool air conditioning and thanking Pop-A-Lock and Sergio for getting me back into the house without my husband knowing *chuckle*. I also will have them ready the house so I have spares to prevent this from happening again. Thank you!
Highly recommend! My service tech was quick and even waited 15 minutes for me due to me being stuck on the 4th floor of a hospitial. Very professional! Even asked for my ID to make sure I wasn’t having them break into a car that wasn’t mine.
Quick & easy!
Quick response time,did what needed to be done completely and recommend totally and will again soon.
George came out the Friday after Thanksgiving at a busy time. He had a great attitude and was fast at his job. Thanks Pop-A-Lock
Had a great experience this morning as George came out and unlocked my jeep in 30 seconds! Thank you for being quick and easy! Very good work
Needed a new battery, great price fast and friendly service!
Very fast and friendly service. Definitely recommend this company for their efficiency and professionalism!
Upon arrival, technician was friendly and his service was excellent. He had my car unlocked in about 3 mins
Fast reliable
Great service!! They provided the quote for service over the phone, which no other company I called would do, and that was the price I paid. Jason, the technician, was very professional and quick to getting me on my way.
Very quick and easy! Wait time was around 15 minutes from time call was placed! George was very nice, and obviously talented as he had it open in no time!
Awesome service! Very fast, especially for a Sunday evening. My son locked himself in and they saved him and the day. Thank you.
Emeka was quick to order my key fab and within days, I was on my way. He was honest, pleasant, organized and his orignal part replacement was WAY WAY less expensive than the dealers. I’ll never go anywhere else for a key or lockout service. I recommend him highly !
It was 26 degrees and 4:30am. The gentleman was opening my door 20 minutes later. VERY NICE AND EFFICIENT. I would recommend Pop-A-Lock to everyone.
Arrived quickly and had me back in my house in no time at all.
Unbeknownst to me, my car keys slipped out of my pocket as I left the car. Pop-a-lock was the only 24 hour locksmith who actually picked up my call. The operator was efficient in gathering my info and gave me an accurate and fair price and estimated arrival time. Warren, the technician gave me a heads up as to his arrival time (which was sooner than estimated). He was quick to unlock my car and complete the charges and I was on my way in no time. He was very personable and did not judge me on my stupidity!
George was super friendly and did his job very quickly. I am more than satisfied with the service!
Pricey but prompt.
Ben was a super friendly technician that got me up and running in no time at all!
Beyond thrilled with this experience. Toyota Glenn mills tried to rip me off. At Toyota I was able to get the key price down and was told with programming it would be about $300 (I lost key chip and buttons in fob). Went for Toyota then tried to tell me it required extra programming because my car was older and would be an additional $100. At this point I'm irritated to be spending $400 for a key to my 2004 land cruiser. My husband immediately googled and found Pop-a-lock. I spoke with the owner and he assured me it was not that complicated and could be done for $199 plus tax (for key with chip and programming). I could hardly believe it but he was very reassuring and said if the key doesn't work then I don't pay him anything. I bit the bullet and went with Pop-a-lock and have zero regrets. My key was ordered on a Friday and came in first thing Monday. I went that same day and my key was done and functional in 45 minutes. I highly recommend them for all of your lock needs. Greatest customer service experience I have had in a long time!!!!!! You won't regret using them either!!
They came and made a key for me when I lost mine and we're very quick and also very friendly.
The ability to track how far away they are was great! Technician was early, and very polite. Got me in to my car within a matter of a minute. Transaction was smooth, and if I need a locksmith again, this is who I'd call!
We were quoted $50 minimum to come and unlock a running vehicle. We knew it would probably be a little higher than that, but they charged us $170 for a 5 minute job. We live in a nice neighborhood and I believe 100% they jacked up the price because of our location. VERY dissatisfied.
Friendly, professional, on time service.
After discovering my son locked his keys in his car after a bike race, we called Pop-A-Lock and George arrived within 20 minutes. George was super nice and he quickly got the car unlocked for us. Thanks for the great and prompt service!
They were so nice and professional. More knowledgeable and honest then any locksmith I have used in the past. I had to have a key remade for my 2017 Hyundai because the dealership only had one key. I called them. Instead of trying to gouge me on prices, the lady explained what the prices were and that I could try to go through my insurance company to save money. She also told me that I could order the key online or could order a new key through them and they would cut and program the new key for an extremely reasonable price. She told me how to identify which key I needed and a certain number to look for on the back of a key fob and never lose the number! They were so nice and they have a mobile service as well. Any key needs I have in the future they will be the place I go to!
George came up clutch for me this morning. Locked my keys in my trunk and was locked out in the cold and George came as quickly as possible and got me to work before 9. Thank you!
I cannot emphasize how QUICK this was all together. Super easy. I used my insurance roadside assistance but still. No sooner i put in the request i got a text thats said they are 3 mins away and then before i could reply back they were outside. I wish i would have gotten his name but this was quick and easy forsure. Kudos to the guy that came to help me today.
Showed up way faster than expected. Awesome customer service.
Adam came out and repaired our electronic door handle in no time at all! He did a great job and I highly recommend Pop-A-Lock to anyone looking for an inexpensive locksmith.
Great and professional business conducted. It was fast easy and reliable. Thank you alot pop a lock.
Peat got to my location fast and got me out of the cold even faster
Super fast response time. Thank you very much!
The technician Mark was very polite and did his job well. The dispatcher at 6:00 AM told me 50 minutes yet at 7:15 I had to call back. That dispatcher told me she was wrong and that they dont send technicians out till 8:00 AM and he said 40 minutes. I was given a discount for the misinformation on time.
They were very reliable and it wasn't expensive.
Great service. They got to me really quick and reprogrammed my truck key unbelievably fast!
Very unprofessional... The dispatcher answered my call but no one ever got with me.. I called the following morning and all she could tell me was Give me your info I'll see if someone tried to call you.. Um ma'am I've been sitting outside my damn car all night.. I would know if someone called... Very rude and inconsiderate I would never recommend..
Very pleased of how fast George came to the rescue. Faster than the cops. Thank you so much for THE help. You guys are amazing
The tech was very knowledgeable and very informing
Twice now I have had to use POP A Lock once for locking keys in car and just today my car battery needed to be replaced. Joseph was on time,friendly and knowledgeable. He gave me a quote on a battery which was fair but I didn’t have the money available, he said no problem I have all your info pay me at the end of the day, now that’s great service, thanks again.
The absolute best lock service I’ve ever witnessed hands down. Paul W. arrived 30 mins earlier than the eta and was able to open my door in record time ! Thanks so much again! Awesome work.
Locked my keys out of my car. Called my insurance and from the time it got sent out to unlock my car and him to show up was 10 minutes. Very convenient. Don’t remember gentleman’s name. Very polite and curteous. Would use them again
Locked keys inside my car while it was running. Called pop a lock and Received a call seconds later from George stating he would be here in 10 mins. He arrived sooner and quickly had the door to my camero door opened! Thanks for your service George!
I was locked out of my car on campus and the University police weren’t able to help since they thought my window was complicated. George came straight from my call and took about 10 seconds to get my car open, definitely an expert and can work on any vehicle type without causing damage.
Prompt, thorough, and exceptional service! My wife is visiting Vegas and broke down. Pop-a-lock was there in no time and had her up in running. Would definitely recommend and use their services again. Thank you for getting us out of a pinch!
I wasn't able to use their services but they gave me a quote and allowed me to give other companies their number for price matching. Also gave me a ton of tips so I don't end up using someone that would scam me. Locked out in Milwaukee? Use these guys. I'm from out of town and these guys were as helpful as can be.
Refuse me service
George from PopALock was very courteous and effoceffi. He responded quickly and the charge was very reasonable
At the house quicker than expected on a Saturday morning. George was fast, friendly and had it open in a minute or so.
Sandy & Andy were terrific! They were professional and took great care of me. Andy arrived quickly and got me back on the road in no time. Sandy took great care to help fit me into their schedule. Thanks so much for saving me!!
They were able tocome right away and contacted me to give me exact time updates. George was really nice. I appreciated his kindness to my mother who has some dementia and had forgotten he was coming to fix her door. He got the job done and even fixed another door on his way out.
Locked my keys in my car at work; they had someone out within 20 minutes and it took him less than 2 minutes to get me in. $63 super easy and quick!
The best service! If you are stranded with keys locked in car or dead battery they are fast and fair. I have the car battery die and we’re here in 20 mins. Bought a good interstate battery through them (tech said I could charge the battery but we would Most likely face the same problem.
The “new” key fob looked like a used one ☹️
fast, courteous service!
The locksmith got to my house really fast (they said it would be 45 minutes but it was more like 15) and had the door open in about 15 seconds. I'm not sure what the going rate is for this sort of thing, but I don't feel like I paid too much. A heck of a lot cheaper than fixing a broken window. I was also happy they were open later than "normal" business hours.
George from Pop-A-Lock provided quick and easy service. Over the phone he stated 15 minutes to get here, he made it in 5 min. Made it easy and was very professional. Thank you from the guys at Discount Tire!! A++
Technician was so helpful and very nice. Had AAA here yesterday and they could not open the door so they left. I was without a vehicle until this morning. When tech opened the door we found my brand new battery purchased from AAA a few months back, was dead. He was so kind and jumped it for me. I would recommend Pop a Lock to everyone. I wish I had cash on hand to tip him. I was going to the bank yesterday when I found I couldn't get in the car.
The tech (Ben) that came to my home was very knowledgeable and helpful. He cane earlier then I expected and was so nice I would recommend this place if your looking for quality help and service !Well done guys thanks Ben!!!
Highly recommended! I unfortunately locked my key in my car and realized while away from home in the late evening. As my cell phone was dying, my husband called on my behalf from home and said he had a great experience with the gentleman on the phone who provided an accurate quote and timeframe on the spot. The technician, Jason, was also extremely friendly and professional. He was patient in finding me in a parking structure while I was trying to coordinate with a borrowed cell phone and after having successfully opened my vehicle reminded me to call my husband to let him know I'll be on my way and also even let me use his phone. I hope I don't have the same reason to call again, although should I have a need they offer the service for, I certainly wouldn't hesitate to call for their assistance again! Thank you!
I was extremely happy with the service and timing. I had pulled up to the house and out of habit locked my door, forgetting to grab my purse. Car still running dog in the car enjoying the air conditioning. George was really nice and had my doors unlocked in a jiffy.
I was locked out of my apartment after losing my keys on vacation, George unlocked my door for me before I even arrived (upon my request) and I paid him at the door and walked in. Great service!!!
Old School professionalism. Broke my key off in my front door deadbolt. Pop-a-Lock was quick to respond to my issue. They were able to get the key out with no tools and did not even charge me. A+ service and honesty. Thank you gentlemen!
Great Sevice
Pete was a great guy. He got lost (due to me giving him wrong directions), and was very patient in locating my vehicle. Best service I could’ve asked for from him. Will use again in the unfortunate event my dog locks me out of my truck again!
Thus far unimpressed .Was quoted an ETA of 15-30 minutes. Currently at 47 minutes and counting. I hope that their tracking device is wrong because that's saying I've got another 15 minutes of waiting to do. Like, fine if it really takes that long, but give me an accurate estimate so that I can let work know just how late I will be.
They said they could create a key for me because I lost mine, and that they would call back soon. They never called back and I had to called back many times asking when they could come out and they kept saying it would be any minute until they got a locksmith to contact me. Well they never show up and it ended up costing me an extra day without a car. I would avoid this company, and go with someone that follows through and doesn't lie.
Lies!! Not open 24hrs. Clerk turned me down.
Emeka was awesome! I needed a new key with a chip, as mine was misplaced and the dealership gave me a spare that would only get me in the driver's side door (watch out for that!!) He came to my car day-of and we were all set by the time my lunch break was over.
Pop a Lock was very professional and gave us prompt service from beginning to end. The driver, Matt, touched base with us numerous times on his eta. He was very friendly, knowledgeable and helpful. He really knew his stuff and saved the day. We would highly use and recommend their services again! Thank you!
George was fast. Didn’t tear/scratch anything at all, and knew what he was doing. Price is cheap for such a dire need. These guys are super friendly as well.
I used them a few times and they are good!!
George was very helpful and extremely fast. Turns out I have a penchant for losing and/or misplacing my keys so I’ll probably be calling again soon
Super quick and super nice just a great job.
They said 30 minutes to get here, less than 10 minutes before they showef up. And they have batteries you can buy right there and then if need be. Always friendly and helpful.
Great service and I would highly recommend. Ben came on time and installed two locks for a very reasonable cost - he was friendly and efficient. It is great to have a locksmith that we know we can trust with any car/home lock issues in the future.
Gabriel was amazing. He was friendly and professional!
I called in the morning to get some help with an internal door in our store that wasn't locking anymore. I was told they were full up today but someone could be out tomorrow morning. Awesome. A few hours later, I got a call from George asking if he could come by and check it out so he'd know what to bring the next day. After about 20 minutes he'd fixed it completely. George rocks and so does Pop-A-Lock. Thanks guys!
Caught an ugly flat tire today leaving out of strip mall, place an order through Geico. Took about an hour but the tech was in and out quickly!
I left my car door open without it running my battery went dead.I called Geico and Pop-A-Lock was at my house in 10 minutes! Great service and the service man checked my battery and told me it is fine! Great experience.
Helped me out at 1 am on a weekend was there within an hour
Supee fast delivery! Was done in minutes!
Great service! They responded within 30 mins, and the technician was friendly and very efficient! I was grateful for the fast response and great service in a frustrating situation!
We had an emergency and they arrived so fast!
He was really fast and kind! Thank you!
I decided to leave my car keys in the ignition and lock them in there last night without me (because I was overdue for such a maneuver). And, I happened to be at work. Fortunately, a quick Google search revealed Pop-A-Lock had many excellent reviews, so I called. George arrived in 20 minutes and was extremely professional, proficient and friendly. The price was reasonable for the service as well. I highly recommend George and Pop-A-Lock!
Pete from pop a lock arrived within the time frame I was given . . . He demonstrated Professional service & last but not the least a Nice Guy!
My technician was wonderful!!! Took the time to explain things to me so I felt comfortable enough to drive home
They got to me in a timely manner changed out my flat tire to my spare and told me everything I need ti know while driving on my spare. Great and quick service
Quick response, courteous and great service overall!!
Employee jump started car in record time. My car was hit and run while parked and in addition to a dead battery, my front bumper was hanging on the ground by its fog light cable. He lifted it back into place as best he could and used duct tape to secure it so I could drive to s repair shop. So helpful & service above a beyond the call of duty!! Thank you!!!
Thank you so much for your assistance last night. I was stranded in a strange town and your technician was the best. He got my car running again and made sure I was safely on the road again in no time. I don't kbowcwhat I would of done without his help. Great customer service and I would definitely recommend them to everyone. Thank you again.
Joseph was excellent, knowledge and friendly. Arrived before stated time of arrival. Excellent service.
Was recommended pop a lock by a mechanic I called, George met me in a parking lot, arrived sooner than expected, and had the door open in under a minute. Easy choice for any locksmith I need in the future.
My insurance sent this company out to get a tire changed on 5/5. They dont carry the wheel lock key so owner must have it. Makes sense right. However while the tire was being changed I walked inside 711 to purchase a water. Came back out in 2 minutes tops and guy was gone. Didnt have me sign any paperwork nothing. The work was done so ehh who cares right. Problem is 2 days later when the new tire came in they couldnt have it changed because I was missing the wheel lock key. I called pop-a-lock gentlemen stated their guy shouldnt have left without having me sign and he would have someone call me back with more info regarding my key. 3 weeks pass. I called today, now Joseph calls me back and says their guy doesnt have the key, I shouldnt have gone in store and they cant do anything about it. Asked for someone on top of him and after saying he's just in charge says he doesnt have a boss. Hope his boss sees this. I'll also call Esurance and let them know about my experience so they can choose who to work with wisely.
Amazingly fast and friendly service he calmed me down and made it less miserable for me, thank you guys for your great job
Fast, friendly service. Anthony was so nice and got us in the car in a flash.
The Service was definitely Not as they promised on the phone . Was slow and guy had bad attitude .
Lou was great very informative friendly and hooked me up with someone who could solve my car problem.
Fast arrival and fast results. The technician was a little stand off but he did a good job. He had me sign the no fault damage paper but when I asked him what I was signing he seemed bothered by my questions. A clearer request when asked to sign something and maybe a smile would give you 5 stars. Fast and efficient
I have worked with Pop-A-Lock for many years and they really care about their customers! They have a very fast response time for car door unlocking, and can do locksmith services for your home and business. Very recommended.
Called them when I left my keys in the trunk. Arrived within 30 minutes, and did what they had to do in a jiffy. Great service & no too bad of a price.
Fast and friendly!
nice guy. nice job. thank you for helping me. thank you very much.
Been waiting on them for 4 hours, every time a tech calls they say they are an hour away or a mix up at the office. They went from $75 to $55 to $70 and now $90 plus an additional 90 minute wait. Worst company ever!
I had a flat tire. Called VW Roadside Assistance. Gabriel from Pop-A-Lock was fast and was here within 30 minutes. He was polite, spoke nicely and look presentable. I was afraid that I might encounter someone nasty but he was absolutely of what I’m afraid off. Very nice man. Did the job fast too.
I would give my experience a 10 star if I could ! I had a bad ignition and bad key - chris Murah as my technician and he gave the best service - fast - price was 100% . I will never go to another company after the service I was given today I am a customer for life . I am back on the road and not afraid to turn my car off ! Thank you - give this man a raise - he deserves it !
Malik was very nice, helpful, and friendly. Stand up employee and overall guy. I HOPE YOU GUYS KNOW THIS!!
Had a gentleman named Pete come help with tire issues. Not only was he professional, he was friendly and informative.
One of the drivers was stuck in traffic so they had another driver come to me so I didn’t have to wait longer. They did this all within 45 min and the guy unlocked my car in no time. Thank you so much!!
My daughter had a blowout and when I tried to change the tire I couldn’t budge the lug nuts. The technician arrived and had all the tools to change my tire in under 5 min. He was on time and very professional. Thank you for making a difficult evening much easier for me Nick A
Jared was great! He changed my flat tire super fast and he was very courteous. He did everything and reassured me that is was okay to drive my car. He also advised me to drive under 50 miles an hour with the spare tire for my safety. Thank you! Thank you! Madeline B from Brooklyn
Fast
George showed up in a solid 4min and got my car unlocked in 30sec. Fantastic service, highly recommend them. Hopefully I never have to call again, but if I do itll be PopALock for sure.
Nick, the technician knew what he was doing. He jumped my car quickly and efficiently. He and Pop-A-Lock met my expectations. For this, I am grateful.
Great service, fast and well worth the money.
Fast!
He was beyond friendly and so very helpful. It was in the evening so he made sure I was safe! I would recommend this company! Thank you for saving my night!
Flat tire at 2 am on Staten Island. Harry showed up earlier than the time assigned and worked hard to change the stubborn tire. A real gentleman. In short, service was smooth and great!
So very grateful for Paul. What a true professional at his trade and an absolute pleasant experience. He turned a bad situation into an actual great one. He had the car unlocked in under a minute. He was there so much faster than the estimated time. The best experience I have had not only in roadside assistance but in customer service in general. Thank you so much for having such a wonderful person in your team.
Easy to deal with, they came out early, had to work extra hard to get a broken key out of the ignition, finally got it, made a new key from the VIN number and off we went. Did it for the price that was quoted, no extra charges or any hidden fees. Evidently there is another company that sorta uses their name, so make sure you get the real deal. You will know their work van, can't mistake it for anything else.
He was there quickly, and did his job quickly. Thank you. He was polite. Will use this service again.
Ambrose from the Brooklyn location was very friendly and helpful with jump starting my car.
Technician was excellent. Thank you.
The technician was awesome. Very professional. The wait time wasn't long at all.
Such a nice guy and very professional! I'll definitely be calling them if I ever need assistance again!
Friendly serviceman. Came within minutes of my request.
I Appreciate The Service Joe And Pop A Lock Did For Us. He Was Fast, Quick, Speedy, And All The Above. Thanks Man!
Friendly professional service
The gentleman wa extremely professional, and knowledgeable. J appreciated his input.
The technician showed up earlier than expected and got my car jumped and got it running. I had a dead battery. I highly recommend pop-a-lock to anyone that needs a jump or tow.
a guy named kevin helped me i wish everyone was like him excellent worker
Last night it's 5 degrees outside, I finish my shift and my car wouldn't start. A passer by stopped to give me a jump, the police tried to help too, but the engine didn't start. It's getting late, I live upstate and was starting to feel stranded. I called Pop A Lock and they sent someone right away. They linked me to a map showing where the technician Adley is at and when he'll arrive - I was impressed with the app. Turns out the fuel had frozen - tried a few tricks still didn't start. It took extra time but he knew what to do, he said he wouldn't leave me hanging. I couldn't feel my toes anymore he let me warm up in their service vehicle while he went over and above to unfreeze the line. My car finally STARTED! I literally screamed it felt like a miracle to me! I wanted to write this review because driving home I was thinking wow! there are still people in the world who are really kind. God forbid, if I have car trouble again they'll be my first call. Thank you Adley!!
The technicians were Excellent and arrived within 15 minutes. They assured me that everything would be OK and calmed my nerves. I would definitely recommend this vendor to my family and friends. Excellent service with a smile.
Ben!Out of Las Vegas is the man. Was stressing out trying to find a battery for my car nobody had my type and definitely not in my range . So my battery died he came out helped me with my issue was telling him I couldn’t find another battery when he advise me of what my insurance and this company do, I got a great deal on a brand new battery save me time and money. Ben,Thanks !
I called and they said it would take 15-20 minutes for a guy to get to me... an hour later, I call back (its HOT outside) and ask where the guy is... they ask if he had called me, I informed them that he hadn't, they apologized and said that he should be there within 10 minutes. *sigh* ok... 20 minutes later. The guy FINALLY shows. Gave some excuse of the GPS taking him the wrong way on the previous call. *eyeroll* I couldnt help but to think he probably stopped for lunch since I called at 11:40. Thankfully though, unlocking my car was SUPER quick. $42 and an hour and a half later and I was back on the Rd.
Car battery died. Called State Farm roadside assistance. These guys got dispatched. Came within 15 minutes of my putting the request in. Guy fixed the problem on 5 minutes. Super friendly, super fast. Thanks for saving my morning!
Quick services, friendly technician.. Thank you!!
Needed roadside assistance this morning, was directed to Pop a lock from Ford.. I was in Brooklyn with a flat tire and they were coming from Staten Island. When the guy finally showed up, there was a woman with him in the car which was kind of weird but I didn’t care cause I needed to get back on the road. He takes the jack out and something rolls into the sewer so now he can’t lift my truck to change the tire.. the lady starts freaking out and yelling and he gets back in car to make a phone call... then he drives off without saying anything.. I called pop a lock and they sent another driver and then he was having trouble with his jack but luckily it worked
I’ve been getting Harry over and over again fir the last few years. And he is the best!
On time
Thanks pop-a-lock for saving my day. I want to especially say thank you Harry for swiftly responding to my call with so much professionalism and grace, a true gentle man and simply by far the nicest guy I have had the privilege of meeting. Thanks again pop-a-lock, but more so to Harry am sincerely grateful.
Isaac came out in record time! The man is a genius and so personable! He was able to get my flat fixed and added some air in the spare just for safe-keeping. Isaac made the experience AMAZING! Thank you Isaac for starting my year off right!
Great experience. Was fast, efficient and did exactly as I needed. This was a last minute call, and George was terrific. Friendly and fast! I will continue to call PopaLock for all my lock and key needs!! Thanks!!
I had a long night of partying and I pulled over to sober up next thing I know it’s morning time. My dumb azz left the car on so my battery had died so I called Pop-A-Lock and they came and gave me a jump. They also came earlier than expected great customer service and support!!!!
The worst customer service I have ever experienced in my life! We got locked out of our car on a winter night and were told the expected wait time would be 40 minutes. The service truck arrived after almost 4 hours! Every time we called to find out the ETA, the receptionist was extremely rude.
George was extremely professional and very reasonable!! Great customer service!!!
The service was very fast and took them only 2mins to unlocked the door great service
Everything was fast. They came fast and put my spare on quickly. Thank you
Pete was super friendly and professional . Got me back in my car really quickly!
George was very helpful after I locked my keys in my car. He showed up within 15 minutes and got my car unlocked in under 5!
Superfast super friendly and very reliable would definitely recommend
Rude sales staff not caring or understanding in a stressful time.
They arrived in under 20 minutes to Upper West Side. Great customer service on the phone and in person. Thank you pop a lock!
Super fast and great service. George was awesome!
Professional and fast and very kind
I requested for help through the Geico app and within minutes s technician showed up. Technican repaired my tire in less than 5 min, extremely thankful! Will definitely use this service again.
very friendly and quick service. highly recommend. thank you!!
The tech was awesome fast on arrival pleasant and knowledgeable
George was my tech he was great and friendly
Fast and waisted no time doing the job. And a really nice guy. Thank you.
Their Guy is rude and arrogant!
Ben showed up and he was great. He was very knowledgeable and spoke honestly about what the problem was. He swapped out the battery very quickly and explained the details of the warranty. If the rest of their employees are as professional as Ben I would recommend using Pop-a-Lock.
The gentleman was fast to get there and very respectful and did a great job and I will recommend pop-A-lock to all my friends and anyone else who might be locked out of their car or home thanks so much for your quick response
Pete gave exceptional service! He arrived timely and got the car unlocked quickly. His attitude was superb, even in the torrential downpour. I always use Pop-A-Lock and will continue to do so. I recommend to everyone. Thanks Pete!
I locked my keys in the car and I called Pop a lock and literally within 10 minutes Paul showed up with such urgency and with a kind heart. He had the best attitude very open and personable! He opened up my car within seconds! My hero. The customer service was nothing short of amazing and I'd choose them first always! Thank you Paul you deserve so much more recognition than I could give. The agent who dispatched the call was amazing as well. She was on it! Love this company. I cant thank you guys and gals enough!!!!
.Flat tire. Gabriel was there within 20 minutes. He had me on my way in less than 10 minutes! Super fast, super great, super job.
These guys are the best! I’ve used them for years and have called them during the day in night. My car is unlocked within minutes.
Fast and friendly service! Total Gentlemen.
In town for a funeral & accidentally locked keys in our car. Fast friendly n reasonably priced. Thank you for great service!
I was given the arrival quote of 60 minutes and the guy was here within 20. He had my tire changed in no time flat. Very friendly and had a nice smile. I used my Progressive Insurance app to take care of this roadside service. For me it was very easy. I took a minute to enter in my details and received a text from Pop-A-Lock saying they were on their way.
I own a 2009 Honda Accord I never had the keyfob as I bought this car about a year ago. So, I finally decided to buy a key fob and the dealer quoted me about 200 for one key. That to me was a lot for a key as I'm college student and I try to save money whenever I can. I bought some keys (2) from amazon for about $30 went to Honda to get them cut $10 for both and went to Pop-A-Lock to had them programmed for $50 for both. Other places wanted more than $100 to have the transponder learn for each key. Not only did they give me a good deal they are some of the nicest people I came across. Super grateful.
George came out and did a great job; clean, quick and cheap. Highly recommend!
Integrity is real with these folks
If I could give this company a Zero I would. I called at 5:45pm regarding a residential service and got a quote. Called again 30min later to schedule and was told they were closed and would open on Monday. Weird, because they state they offer 24 hr services. When I called back to question them, the woman became irate and stated they had an emergency, which I understand. But to lie and state they don't offer services till Monday is another thing. Natalie needs an attitude check.
My technician Philip was awesome thank you so much I will recommend Pop-A-Lock to everyone I couldn't believe how quick he changed my tire thanks Phillip keep up the good work..
Never use this service!!!! My boyfriend called pop a lock in Lexington to have them help with his car's ignition, which is a service provided by this company. In the process of working on the ignition the technician cracked his dashboard which no longer attach properly. He was instructed that he still had to pay the full price of the service, even though they damaged the car.
A great company to call if you lock your keys in your car. A lot faster response than most tow trucks. Very professional drivers and they are very nice.
Friendly and fast! Took care not to damage the car. Recommended!!
This was the most amazing service! We found ourselves in a bind when our car wouldn't start and they were to us and had the car going in record time! We were able to make our meeting without delay. Love their service!
George was great! Very friendly and easy to communicate with over the phone. My husband and i walked out the door without our keys and at 10 pm on a friday and he was there promptly and with a great attitude. Now we are safe at home and our dog isn’t lonely anymore.
Scott showed up earlier than estimated time and was efficient & knowledgeable. Job well done .
They arent a 24 hour emergency service. We called to get their help due to an emergency at 4pm and they said "nope, try back tomorrow at 8am." Unfortunate experience.
My landlord was out of town when I locked myself out of my apartment, so I called Pop-a-lock and they said it would be about 30 minutes. George called right away to say he was on his way, and showed up 5 minutes later. Another 2 minutes and the door was unlocked. George was quick, polite and professional.
The service was fast and great! The serviceman was extremely helpful!
Stuck at SW med center, dispatcher said they don’t Service my area, guess my money aint good enough
They arrived with GEICO Roadside Assistance to jump my car - they did not complete the task. Not recommended.
Contacted Geico roadside assistance and service was arranged with Pop-A-Lock. I was given an estimate of one hour, but he was here within a half hour. Great service, friendly, and professional.
They are always friendly and show up quickly.
They came and unlocked my car they was very fast and on time and only charged me $49.95 when the24 hour locksmith told me 19 dollars and ended up trying to charge me $150 ...thanks Matt
Outstanding and incredibly fast tire change! Way to go!
They were great! Fast, efficient, and, affordable. We will continue to use them for our locksmith needs.
Awesome Service They Are A LifeSaver
They arrived. Took an hour or so but the process was quick upon arrival.
Great service and very fast! He did an excellent job and did not mess up my car! He was very professional and knowledgeable! I also called into the company and customer service was very nice and understanding. I definitely would recommend this place! I used another service that actually messed up my seal on my car window and I had to replace it and they took 40 minutes just unlock my car; and this company only took five minutes. You will not make a mistake by calling them.
Had a defective key fob that needed to be replaced and programmed for my truck. Called on a Saturday morning and within an hour met a technician that programmed an additional fob and cut a spare key for me while I waited.
Thanks Justin. He came by the time provided and changed the tire in an instant.
Great service Quick on time and excellent results
Great service. Felipe unlocked my car door in record time!! Seriously. Professional & in uniform. I definitely recommend the company. Saved my sanity! I hate when I dumbfoundedly lock my car keys IN THE CAR!
Mark arrived very quickly and worked diligently. It was done within minutes. Very pleased with my service.
They were dispatched thru my roadside assistance plan. I was very happy with their service, from customer service on the phone to the tech who gave my battery a jump. Punctual and professional.
My technician was amazing!!. He politely explained everything he did very clearly, made recommendations and made sure my car was ready to go.
The service was great. They came before the expected time, called and waited until I arrived. The tech knew what he was doing and was able to complete the service in a relatively short time. Very happy with the service.
George from Pop-a-lock was extremely professional and answered all of our many questions. He worked very quickly, and we have had absolutely no problem with the new lock or any of the dozen keys we had made.
Technician was very nice and so helpful. He was here before I even finished on phone! He turned a stressful morning right around, and I appreciate how professional he was, and how swiftly he handled things! I highly recommend!
I’ve had to use these guys so many times with my impala over the past 8 years and every time their drivers and dispatchers have been nothing short of amazing! Whether it be the multiple times I woke in the morning to find a flat right before work and they came just in time or when I had a short fuse that shorted out my alarm and the doors wouldn’t open. The person that stood out the most was the Flash this guys really lives up to his name! Long story short my I stepped out of my car and the door swung short leaving me locked out with the car running and it was very imperative I get back in quick! This guys came super calm and collective and boom doors open. No damage to my vehicle super chill about the whole thing he is aces in my book!
AWESOME EXPERIENCE! WHATS WORSE THAN WORKING LATE ON A SUNDAY NIGHT, HOW ABOUT LOCKING YOUR KEYS IN YOUR WORK TRUCK WHILE WORKING LATE ON A SUNDAY NIGHT! SO I GET READY TO TAP INTO MY RETIREMENT TO GET A LOCKSMITH OUT AFTER 10PM SO AFTER ONE SIMPLE CALL TO POP-A-LOCK THEY SAY “PETE” IS ON HIS WAY. 15MINS LATER PETE HAS MY DOOR OPEN AND SAYS THAT WILL BE $45........ ALRIGHT PETE IT’S NOT APRIL FOOLS, I SAY, PETE JUST SMILES AND SAYS NO REALLY IT’S JUST $45.... I PAY HIM BEFORE HE CHANGES HIS MIND OR I WAKE UP ONE!! GREAT SERVICE, GREAT TECH (PETE)!!! ONLY LOCKSMITH I WILL USE.
Technician was very polite and arrived sooner than scheduled. Great service.
George from Pop-A-Lock was super quick and helpful--a friendly guy and great at his job! I will definitely be using this service again :)
After two weeks without access to my truck and a week of being lied to buy another locksmith, Shane and his sidekick had us mobile in under an hour. Thank you! I know who to call first if I ever need locksmith again.
Good quality qorm
I waited 30 min for a tow company that said they can unlock my truck. Waited 30 min while they tried to get in and then finally called. Pop-A-Lock's tech showed up within 10 min. He introduced himself to me and tow driver and have me in my vehicle before the other guy even had his stuff out of my other door. Amazing!!!!
I left my keys in the car and was running late for work and Anthony got to me quick and he helped me out so much. Great service and seemed like a good person to me! Thank you so much Pop-A-Lock!
Worst service I've ever experience. Called them about a problem. They did fix it, however caused damages to my car that they're denying and management is very rude and inconsistent. Pop a lock does not value they're customers as they should.
I was locked out of my car. Pop-a-lock guys were over in no time. They were super courteous, helpful and great guys. They took care of everything quickly and left me with a smile on my face. I highly recommend them.
I’m really hard to please but the the tech was very Professional and a great personality. I’m happy with the service. it made the wait time worth it when you get a good technician. Thank You.
George was great! Came out at 4am to unlock our rental car in order for us the make it to the airport(in the snow). I can’t rate our experience highly enough. Thanks again George!
Excellent customer service skills, friendly and extremely helpful. Thank you for such excellent timely service.
Love love love the prompt to service that this company has continually displayed each & every time..
Excellent, professional and fast service ... Thank you Isaiah!
Excellent service guys! I called for roadside assistance and was given an estimate time of arrival of 50 minutes. I think you got here in 20. Both reps were curious and did the job fast. Absolutely impressive! Keep up the great work and thank you!
George, was quick polite and did his job well! Got here within 5-10 minuets! Thanks George for helping us out! OZWT will for sure use yall again.
He was excellent! I highly recommend this sevice.
Very prompt and George was very nice. Had my car opened in less than 2 minutes. Would recommend
Charlie saved the day -or night- when my garage door keypad malfunctioned, thus locking me out of my house. Within 20 minutes of calling him, he pulled up in my driveway, determined which locks to tackle and proceeded to pick both a general lock and deadbolt with such skill that no drilling was needed. He's a true pro, under-promising and over-delivering!
FIRST TIME USING THIS SERVICE. VERY NICE GENTLEMAN SHOWED UP QUICKLY AND JUMP STARTED MY VEHICLE AND HE ALSO INFORMED ME THAT I NEEDED A NEW BATTERY. WOULD DEFINITELY RECOMMEND POP A LOCK TO EVERYONE! THANK YOU!
Hi, I had the loveliest man named Guy service my Expedition. It’s a rainy day and he made it to my home very, very quickly. Guy was kind and informative and I just had the best experience. Thanks so much Guy. Katie Washom
It says they close at midnight but I’m not sure about that. I called around 9:30pm and it went to a voicemail. I got a call back from Brandon within minutes of making my first call. I initially called for an estimate only, which I got. I then called back not even an hour later and could not get through to anyone after two attempts. I left a voicemail and never heard back. I ended up having to go with another locksmith because I was locked out of my house and needed to get back inside urgently.
I locked my one (genius, right?) key in my car going in to work, and George came out within 30 minutes and got me back in my car within 2 more minutes. He was effecient and kind. One nice thing on top of a long week! Hopefully not be calling again, but I'd request George if I needed to ever again.
Do not let the review fool you !!! This company is hit or miss. Some review seem to be great but my personal Experience was horrible. What a waist of time. I’m Extremely disappointed.The dispatched supported the horrible customer service given by the rude Employee. They allowing them self to be rude because there isnt anyone else in the area. That’s why we should have triple I will complain about this everyday to airmax.
They were timely and very polite
Fantastic service when my car wouldn't start. Friendly, professional and knew just what to do.
Adam was friendly, quick and professional! Much appreciated service.
Great great experience, will use them again !!! Great customer service , fast and courteous!
They came quickly. I was amazed because I was told one hour and the tech came within 10 minutes. This was an awesome experience. Thanks
Justin was very helpful and his sharing that "it happens all the time" and his demeanor calmed me down a bit. Great service and got my car running in no time! Thank you Justin!
Horrible!!!! Man who came out had a horrible attitude!!!! It took him two hours to come out even though I was told he only had one other customer before me. I would give 0 stars if possible!! I guess this business knows they can do and charge whatever because they don't have any competition. Extremely bad experience!!!!
Mike from pop a lock is cool! He’s so quick!
Took to long yo come
Best price in town, but I'm leaving a five star because of incredible service! I called Bill at about 9 PM in the middle of a pretty bad storm, after I had broken the only key to my house in half. Needless to say, I was panicking. To be honest, I was also a bit low on funds and didn't want to re-key the deadbolt (or leave my house unlocked for long!). Bill totally went the extra mile to help me out. He was immensely kind and helpful, met me downtown in a timely manner and was extremely patient as I found the office. He was also able to scan the two halves of my key to make a new one. Best of all, he even texted to make sure I got home safe. I was so grateful for his professionalism, kindness and friendliness -- it really made a crisis into a bearable situation. Nobody wants to be locked out of their house, but if I ever am again, I definitely know who to call. Thanks again Bill!
Very good and prompt service. ☺
Herbert was so respectful and helpful. He helped me get my van started, which entailed more than a mire jumpstart. God bless him!
Here in less time than expected, stayed in contact on the way so we could see how far out he was. Justin was knowledgeable, professional and had the car open in moments. So grateful we didn't have to wait all day or pay an exorbitant amount. Highly recommend!! Thank you Justin!
Brock arrived super fast with a jump, was very professional and friendly. Great service, thank you!!
Super nice guy, Alli was early and very courteous!! And he gave me some tips on how to keep my battery charged. So nice to deal with nice and professional people, highly recommend!
Super fast service! Was locked out of my car and they helped me super quick! Thanks so much Harry! Very nice guy and great service.
Had my car unlocked today by this company, which was arranged by BMW roadside assistance. Obviously being locked out is never a pleasant experience and I was pretty upset. The technicians name was Paul and he made it all better. First off, I got a call within minutes of scheduling service, he arrived promptly after. Very friendly and professional, ensured me there won’t be any damage and walked me through the whole process. It took him just a few minutes and I was on way to continue my day like nothing happened. Highly recommend their services, Paul was absolutely great.
Needed a Jump start for my car and my road side assist connected me with pop a lock and I'm glad they did. Technician got there ahead of estimated time and was professional and nice. Got me back on the road in no time. Recommend
Kai was my technician and he helped me out so quick and was friendly. When he came, it was pouring rain and his attitude was fantastic the entire time!
When I found out that I had to call roadside assistance I thought I’d be waiting forever. The estimated time they were supposed to get there was 5:01 PM, this guy showed up a half hour earlier And got my car started in 30 seconds Excellent Setvice
These guys were great. Soon after scheduling through GEICO, they called to give me an update on arrival time and confirm my location. They kept in contact and arrived on time or even early. Took only a minute or two to open my car and they showed me how to do it so I could do it myself in the future if necessary.
This place should be at the absolute top of every search engine! They go above and beyond all other locksmiths. I called one and said about 4 hours and they would have to pull someone from job! What? Called pop-a-lock and it was 30 mins! Also a lot cheaper! Thank you guys so much, you made a horrible situation excellent!
The technician work fast and great and was very pleasant
Had a wonderful experience. The gentleman was on time and done in probably less than 20 mins!
This place has the best coffee I've ever tasted in my life. Every time I come in the service is great, they always great me with a smile.
The pizza was great! The waitress on the other hand was not. The place wasn't busy but she was in a rush to stay away from us. She had a very bad attitude towards my 4 year old. My husband got one drink refill (tea) with no ice so a hot beverage. Then she tried to add things to our ticket. Cooks give it to the 3 stars. If the waitress had any manners or if the place had been busy it would have been more.
The gentleman who helped me out was great and very professional. He fixed my problem in no time. Kathy Lisi
I left my car door open without it running my battery went dead.I called Geico and Pop-A-Lock was at my house in 10 minutes! Great service and the service man checked my battery and told me it is fine! Great experience.
They do Motorcycle keys! I went to their location not realizing that they run by appointment only. They helped me out anyway! Emeka made me new keys for my 1999 Honda CBR600F4, and he lubed the locks on the bike too. He paid incredible attention to detail, and he was able to notice that the key I have for my gas tank was previously copied somewhat incorrectly(I have two different keys for my gas tank and my ignition - long story). He cut the new one properly. I have noticed when getting keys made at other locksmiths that the new carved ridges are slightly bumpy and that the edges are sharp. Emeka lightly ground the edges of the key so that they aren't sharp, and all of the carved ridges he made are smooth, the key inserts better than the one that was passed down to me when I purchased the bike. I am so glad I came here, I am never going to get a key copied by anyone else! Thank you!
Helped me out at 1 am on a weekend was there within an hour
Great service! They responded within 30 mins, and the technician was friendly and very efficient! I was grateful for the fast response and great service in a frustrating situation!
We had an emergency and they arrived so fast!
I decided to leave my car keys in the ignition and lock them in there last night without me (because I was overdue for such a maneuver). And, I happened to be at work. Fortunately, a quick Google search revealed Pop-A-Lock had many excellent reviews, so I called. George arrived in 20 minutes and was extremely professional, proficient and friendly. The price was reasonable for the service as well. I highly recommend George and Pop-A-Lock!
Joseph was excellent, knowledge and friendly. Arrived before stated time of arrival. Excellent service.
Was recommended pop a lock by a mechanic I called, George met me in a parking lot, arrived sooner than expected, and had the door open in under a minute. Easy choice for any locksmith I need in the future.
My insurance sent this company out to get a tire changed on 5/5. They dont carry the wheel lock key so owner must have it. Makes sense right. However while the tire was being changed I walked inside 711 to purchase a water. Came back out in 2 minutes tops and guy was gone. Didnt have me sign any paperwork nothing. The work was done so ehh who cares right. Problem is 2 days later when the new tire came in they couldnt have it changed because I was missing the wheel lock key. I called pop-a-lock gentlemen stated their guy shouldnt have left without having me sign and he would have someone call me back with more info regarding my key. 3 weeks pass. I called today, now Joseph calls me back and says their guy doesnt have the key, I shouldnt have gone in store and they cant do anything about it. Asked for someone on top of him and after saying he's just in charge says he doesnt have a boss. Hope his boss sees this. I'll also call Esurance and let them know about my experience so they can choose who to work with wisely.
The service blew me away. Jason (my guy) went above and beyond. I had a complex situation that Jason handled with ease. This guy and this company handle their business. I’m not affiliated with this company in any way, shape or form but I am now a loyal customer because they took care of me in a manner that I thought was lost to a bygone era. My wife would liken the service to Bloomingdales. “My guy” was that good.
I have worked with Pop-A-Lock for many years and they really care about their customers! They have a very fast response time for car door unlocking, and can do locksmith services for your home and business. Very recommended.
Called them when I left my keys in the trunk. Arrived within 30 minutes, and did what they had to do in a jiffy. Great service & no too bad of a price.
Michael the technician was very friendly and efficient. He arrived within 6 minutes and quickly got my car started. The customer service was great. Thank you Michael!
Arrived quickly and had my car unlocked in seconds. The locksmith was very professional
Been waiting on them for 4 hours, every time a tech calls they say they are an hour away or a mix up at the office. They went from $75 to $55 to $70 and now $90 plus an additional 90 minute wait. Worst company ever!
I had a flat tire. Called VW Roadside Assistance. Gabriel from Pop-A-Lock was fast and was here within 30 minutes. He was polite, spoke nicely and look presentable. I was afraid that I might encounter someone nasty but he was absolutely of what I’m afraid off. Very nice man. Did the job fast too.
Very impressed with the service! Dad had left his keys locked inside the car so I called Pop-A-Lock and George arrived within 10 minutes and unlocked the car in like 2 minutes! Very friendly and speedy service, I definitely recommend this company!
Emeka, was up front on timing, cost and expectations. I could not have asked for a nicer guy to help my teenage daughter after she lost her car key a good distance from home on a Friday night. Friendly, honest and patient. Would strongly recommend him to anyone. And a lot less expensive than the dealer that asked the car be towed to them to re key it. Emeka came to the car with his mobile shop and did it on the spot.
Had Vencent twice this week he is awesome
One of the drivers was stuck in traffic so they had another driver come to me so I didn’t have to wait longer. They did this all within 45 min and the guy unlocked my car in no time. Thank you so much!!
George showed up in a solid 4min and got my car unlocked in 30sec. Fantastic service, highly recommend them. Hopefully I never have to call again, but if I do itll be PopALock for sure.
Friendly staff, quick service.
He was beyond friendly and so very helpful. It was in the evening so he made sure I was safe! I would recommend this company! Thank you for saving my night!
So very grateful for Paul. What a true professional at his trade and an absolute pleasant experience. He turned a bad situation into an actual great one. He had the car unlocked in under a minute. He was there so much faster than the estimated time. The best experience I have had not only in roadside assistance but in customer service in general. Thank you so much for having such a wonderful person in your team.
I give Pop-A-Lock the top rating. We found ourselves in a situation where we had to get into our home quickly. Emeka answered my call and arrived at our home within 30 minutes on a weekend day. He was professional and friendly. Can't say enough about how valuable he was in this situation. Many thanks.
We lost both sets of spare keys to our cars. Pop-A-Lock was able to order new keys & correctly sync them with both of our cars. Cheaper, quicker & more convenient than the dealerships.
Very fast, friendly and professional service. Highly recommend!!!
We needed several deadbolts installed for our home. I worked with Dave on the quote and he was very thorough and knowledgeable. I had to make some revisions to our install and Dave worked to provide an accurate quote for the services and hardware we needed. The install was done by Warren and he was professional in every way. He took time to explain the install and make sure all our questions were answered. Nice work. I went out for several quotes before choosing Pop-A-Lock. On price and professionalism they were the best. Highly recommended!
He was awesome. He took off the flat & put on the spare in just a few minutes! This guy saved my day!
George arrived quickly and unlocked our car efficiently. I appreciate the fact that he called me to let me know when to expect him and what the price would be. George is courteous and professional. I highly recommend George and Popalock!
Friendly professional service
The gentleman wa extremely professional, and knowledgeable. J appreciated his input.
The technician showed up earlier than expected and got my car jumped and got it running. I had a dead battery. I highly recommend pop-a-lock to anyone that needs a jump or tow.
Quick and friendly service! Only place to call!
Ben!Out of Las Vegas is the man. Was stressing out trying to find a battery for my car nobody had my type and definitely not in my range . So my battery died he came out helped me with my issue was telling him I couldn’t find another battery when he advise me of what my insurance and this company do, I got a great deal on a brand new battery save me time and money. Ben,Thanks !
Quick services, friendly technician.. Thank you!!
Great experience duplicating a car key with chip. We walked in and it only took us 50 mins to get the key. Amazing!
The technician was nice and professional. He arrived on time and got me back on the in fifteen minutes.
Isaac came out in record time! The man is a genius and so personable! He was able to get my flat fixed and added some air in the spare just for safe-keeping. Isaac made the experience AMAZING! Thank you Isaac for starting my year off right!
Great experience. Was fast, efficient and did exactly as I needed. This was a last minute call, and George was terrific. Friendly and fast! I will continue to call PopaLock for all my lock and key needs!! Thanks!!
Excellent service! You speak directly with the owner on the phone and he gives you an honest and reasonable quote. I have been scammed with other companies plenty of times to know that what they're charging is fair. Service was prompt and friendly, thanks Jason! I saved their number in my phone for future emergencies! Highly recommend!
George was extremely professional and very reasonable!! Great customer service!!!
The service was very fast and took them only 2mins to unlocked the door great service
Pete was super friendly and professional . Got me back in my car really quickly!
George was very helpful after I locked my keys in my car. He showed up within 15 minutes and got my car unlocked in under 5!
Superfast super friendly and very reliable would definitely recommend
Rude sales staff not caring or understanding in a stressful time.
Super fast and great service. George was awesome!
They arrived within 20 minutes and got the job done in under 2 minutes. Very professional and friendly! Would definitely use this service again when or if I displace my keys.
The tech was awesome fast on arrival pleasant and knowledgeable
George was my tech he was great and friendly
Seth was quick fast and very personable! Made a bad experience awesome and worth the money!
Ben showed up and he was great. He was very knowledgeable and spoke honestly about what the problem was. He swapped out the battery very quickly and explained the details of the warranty. If the rest of their employees are as professional as Ben I would recommend using Pop-a-Lock.
Lovely experience in a stressful situation!
Greg was awesome!! He came out at 1 in the morning the unlock my car for me after I had shut my keys in my trunk. Got here super quick and my car was unlocked in a matter of seconds!! He also told me about all the other services offered and walking me through what he was doing to unlock my car and made sure and showed me that there was no damage done! Fingers crossed I don’t lock my keys in my car again but if I do I will most definitely be calling Greg!!
Came in a timely manner, very fast like super fast! Worth every cent! I recommend to anyone who doesnt have roadside assistance!
Pete gave exceptional service! He arrived timely and got the car unlocked quickly. His attitude was superb, even in the torrential downpour. I always use Pop-A-Lock and will continue to do so. I recommend to everyone. Thanks Pete!
Quick, professional service. Very much appreciate your help in my time of need. Highly recommended!!
I locked my keys in the car and I called Pop a lock and literally within 10 minutes Paul showed up with such urgency and with a kind heart. He had the best attitude very open and personable! He opened up my car within seconds! My hero. The customer service was nothing short of amazing and I'd choose them first always! Thank you Paul you deserve so much more recognition than I could give. The agent who dispatched the call was amazing as well. She was on it! Love this company. I cant thank you guys and gals enough!!!!
.Flat tire. Gabriel was there within 20 minutes. He had me on my way in less than 10 minutes! Super fast, super great, super job.
These guys are the best! I’ve used them for years and have called them during the day in night. My car is unlocked within minutes.
Terrible attitude, rude and unprofessional. Insulted me by telling me "We don't help experts." Im not an expert, just know what I need. They wouldn't give me what I needed because they didn't understand how it would be used.
I own a 2009 Honda Accord I never had the keyfob as I bought this car about a year ago. So, I finally decided to buy a key fob and the dealer quoted me about 200 for one key. That to me was a lot for a key as I'm college student and I try to save money whenever I can. I bought some keys (2) from amazon for about $30 went to Honda to get them cut $10 for both and went to Pop-A-Lock to had them programmed for $50 for both. Other places wanted more than $100 to have the transponder learn for each key. Not only did they give me a good deal they are some of the nicest people I came across. Super grateful.
George came out and did a great job; clean, quick and cheap. Highly recommend!
Fast! Amazing!
Fabulous service!! Super nice!
George arrived ahead of schedule. He was professional and courteous. He unlocked my vehicle and we were on our way in less than 5 minutes. Thank you!
My technician Philip was awesome thank you so much I will recommend Pop-A-Lock to everyone I couldn't believe how quick he changed my tire thanks Phillip keep up the good work..
A great company to call if you lock your keys in your car. A lot faster response than most tow trucks. Very professional drivers and they are very nice.
I definitely recommend this company. George showed up quickly and had vehicle unlocked in no time . He was very efficient and professional.
Super nice they got there fast
Friendly and fast! Took care not to damage the car. Recommended!!
Emeka reasoned right away to my phone call and came out on a Saturday to help me replace house locks. The service was greater than expected and was 5 stars. Emeka was very friendly and helped me save money by rekeying the locks instead of replacing the whole lock. If anyone needs a locksmith this the perfect business to contact . If I ever need a locksmith again I will definitely contact Emeka again !
This was the most amazing service! We found ourselves in a bind when our car wouldn't start and they were to us and had the car going in record time! We were able to make our meeting without delay. Love their service!
George was great! Very friendly and easy to communicate with over the phone. My husband and i walked out the door without our keys and at 10 pm on a friday and he was there promptly and with a great attitude. Now we are safe at home and our dog isn’t lonely anymore.
Nice workers, fast response. I’ve dealt with them regarding a battery change and running out of gas. Good service.
They arent a 24 hour emergency service. We called to get their help due to an emergency at 4pm and they said "nope, try back tomorrow at 8am." Unfortunate experience.
My landlord was out of town when I locked myself out of my apartment, so I called Pop-a-lock and they said it would be about 30 minutes. George called right away to say he was on his way, and showed up 5 minutes later. Another 2 minutes and the door was unlocked. George was quick, polite and professional.
They are always friendly and show up quickly.
Emeka was friendly, polite, and efficient on a day when I really needed it. He got me back on the road right away and was very reasonable on price. Absolutely highly recommended.
Jason was knowledgeable, efficient, and professional. Definitely glad I called Pop-a-Lock.
They came and unlocked my car they was very fast and on time and only charged me $49.95 when the24 hour locksmith told me 19 dollars and ended up trying to charge me $150 ...thanks Matt
Outstanding and incredibly fast tire change! Way to go!
They were great! Fast, efficient, and, affordable. We will continue to use them for our locksmith needs.
These guys were great! I was lucky enough to get Matt Laketa, he was professional and personable. He explained what he was doing and had no problem with any of my questions. It started with him calling me telling me that he was going to be earlier than what I was first told(this is always a good thing). When he got to the house he went quickly about the job and had it done in the blink of an eye. I wouldn’t use any other place. Pop-A-Lock, and especially Matt, were great!
Awesome Service They Are A LifeSaver
George was there before any of the competition could even respond! He got me in my truck in no time! Thanks George!
Had a defective key fob that needed to be replaced and programmed for my truck. Called on a Saturday morning and within an hour met a technician that programmed an additional fob and cut a spare key for me while I waited.
Great service, very friendly and professional.
Great service. Felipe unlocked my car door in record time!! Seriously. Professional & in uniform. I definitely recommend the company. Saved my sanity! I hate when I dumbfoundedly lock my car keys IN THE CAR!
Very friendly. They come when they said they would. It only took about 20 minutes and I had new keys to my vehicle. The price ended up being lower then my initial quote which is great. I highly recommend and will definatly use their services again.
George from Pop-a-lock was extremely professional and answered all of our many questions. He worked very quickly, and we have had absolutely no problem with the new lock or any of the dozen keys we had made.
AWESOME EXPERIENCE! WHATS WORSE THAN WORKING LATE ON A SUNDAY NIGHT, HOW ABOUT LOCKING YOUR KEYS IN YOUR WORK TRUCK WHILE WORKING LATE ON A SUNDAY NIGHT! SO I GET READY TO TAP INTO MY RETIREMENT TO GET A LOCKSMITH OUT AFTER 10PM SO AFTER ONE SIMPLE CALL TO POP-A-LOCK THEY SAY “PETE” IS ON HIS WAY. 15MINS LATER PETE HAS MY DOOR OPEN AND SAYS THAT WILL BE $45........ ALRIGHT PETE IT’S NOT APRIL FOOLS, I SAY, PETE JUST SMILES AND SAYS NO REALLY IT’S JUST $45.... I PAY HIM BEFORE HE CHANGES HIS MIND OR I WAKE UP ONE!! GREAT SERVICE, GREAT TECH (PETE)!!! ONLY LOCKSMITH I WILL USE.
Pop a lock charged me 40 dollars less than a previous mobile unlock service who robbed me for 100 dollars.
George from Pop-A-Lock was super quick and helpful--a friendly guy and great at his job! I will definitely be using this service again :)
Paul was the best service provider I have ever received while using road side assistance. He was friendly and funny and truly outshined any other provider that has helped me. If I could request Paul every time I locked my keys in my car I would. 10 stars for him!!
Good quality qorm
I have nothing but wonderful things to say about this company!!! Everything, everyone I spoke to and interacted with from start to finish was so kind, knowledgeable, and understanding. Service was so reasonably priced and so quick. If anyone bashes this company in a review don’t even entertain that nonsense. This is the only locksmith company I will EVER use from now on in this city. I’m so, so grateful! Thank you Pop-a-Lock!!!
I waited 30 min for a tow company that said they can unlock my truck. Waited 30 min while they tried to get in and then finally called. Pop-A-Lock's tech showed up within 10 min. He introduced himself to me and tow driver and have me in my vehicle before the other guy even had his stuff out of my other door. Amazing!!!!
George was great! Came out at 4am to unlock our rental car in order for us the make it to the airport(in the snow). I can’t rate our experience highly enough. Thanks again George!
Excellent customer service skills, friendly and extremely helpful. Thank you for such excellent timely service.
Felipe was great. Fast, delightful, very helpful. We will ALWAYS ask for Pop-A-lock by name from now on.
Excellent, professional and fast service ... Thank you Isaiah!
George, was quick polite and did his job well! Got here within 5-10 minuets! Thanks George for helping us out! OZWT will for sure use yall again.
Very prompt and George was very nice. Had my car opened in less than 2 minutes. Would recommend
Charlie saved the day -or night- when my garage door keypad malfunctioned, thus locking me out of my house. Within 20 minutes of calling him, he pulled up in my driveway, determined which locks to tackle and proceeded to pick both a general lock and deadbolt with such skill that no drilling was needed. He's a true pro, under-promising and over-delivering!
I locked my one (genius, right?) key in my car going in to work, and George came out within 30 minutes and got me back in my car within 2 more minutes. He was effecient and kind. One nice thing on top of a long week! Hopefully not be calling again, but I'd request George if I needed to ever again.
Joseph was absolutely awesome! I locked the keys in on a Sunday and these guys were incredibly fast getting here and even faster unlocking the doors on a brand new Ford Escape! Highly recommend this guy, very professional and on point! Thank you!
Great great experience, will use them again !!! Great customer service , fast and courteous!
They charge what they say on the phone and they were on time and very friendly. I would recommend everyone to use Pop-A-Lock. Thank you.
I locked my keys in my trunk and pop-a-lock was a life saver. Arrived exactly when he said he would and was able to unlock my car in less than 5 minutes. Would recommend to anyone who locks their keys in their car! Friendly and quick service.
Fast and reliable service Reasonable prices
Needed to replace a key fob for an Acura SUV. Emeka did it quickly and efficiently. And I also got a card to attach to my keychain so that if I lose it, a finder can mail it back to Pop-A-Lock. Recommended.
Took to long yo come
Greg provided prompt and efficient service in getting my car unlocked! Managed to lock my keys, wallet, and phone in the car. He arrived to my job earlier than I anticipated and was kind enough to wait until I could get outside to my car! He explained what he did, double checked there was no damage to my car, and explained what I needed to do to submit my car unlocking receipt to insurance! Very kind, personable, and let me know about other services they offered. Thank you, Greg!
Emeka Okoli was professional, knew the details precisely, provided a new key within an hour, and charged significantly less than the dealer. Overall I am delighted with the service and recommend him highly.
Had my car unlocked today by this company, which was arranged by BMW roadside assistance. Obviously being locked out is never a pleasant experience and I was pretty upset. The technicians name was Paul and he made it all better. First off, I got a call within minutes of scheduling service, he arrived promptly after. Very friendly and professional, ensured me there won’t be any damage and walked me through the whole process. It took him just a few minutes and I was on way to continue my day like nothing happened. Highly recommend their services, Paul was absolutely great.
Needed a Jump start for my car and my road side assist connected me with pop a lock and I'm glad they did. Technician got there ahead of estimated time and was professional and nice. Got me back on the road in no time. Recommend
I was in need of a replacement for the long lost key to my 1996 Nissan Maxima. I emailed Friday night asking for an estimate, assuming a call center would contact me to set up something for the following week. Not with Pop-A-Lock! Within a few minutes, I was texting with Emeka, the owner of many local Pop-A-Lock franchises. Not only did he set up an appointment for the following morning, he was also the locksmith who showed up Saturday morning to save the day. Phenomenal service, very skilled, and incredibly knowledgeable (I learned some useful tips and facts). Last, but not least, extremely personable and a joy to deal with. As long as I live in his area, Emeka Okoli is the only locksmith we will be using.
Arrived quickly, worked quickly & fairly priced
This place should be at the absolute top of every search engine! They go above and beyond all other locksmiths. I called one and said about 4 hours and they would have to pull someone from job! What? Called pop-a-lock and it was 30 mins! Also a lot cheaper! Thank you guys so much, you made a horrible situation excellent!
This was not my first experience with Pop A Lock . Good efficient service, professional Tech, knowledgeable, very pleasant and aimed to please. I would recommend their services. I have used them with personal and insurance purposes and love the 24 hours. Emergencies doesn't happen on your time it's always on it's own time. Melody was my dispatcher and Josh was my Tech! Excellent service!
Fast and easy
The technician was very knowledgeable and professional. I would gladly recommend this company.
They were great, fixed my flat in like 3 minutes. Friendly service
Called about my keys being locked in my car at the store. They told me it would take up to 30 mins for someone to get there. No one ever showed up and when I called back, I wasn't even on their list. Thankfully an officer stopped to help.
A+ Mr. Anthony was a HUGE help. Fast and an expert service Thanks again
Sinan was awesome and very helpful!!!!
Super fast service!!!! Would recommend any day
Good service one the service person arrives. However - both times I've used the service (via State Farm roadside assistance) - the service person has arrived more than 90 minutes later than the original estimate. Not sure this is due to any lack of effort on the part of dispatchers and service people - who all seem to be doing their best... Seems like a management issue - i.e., too much work assigned to too few people.
This is the 3rd time I had to use pop a lock & each time I got Dave & he was earlier then expected & very professional & fast fixing my flat tire 5 stars to Dave & pop a lock
Chris has had to help me in the past. He is a terrific representative for Pop A Lock. I had Miss placed my set of keys in my house. Searched for 2 hours. Finally Called Pop O Lock and "Chris was finishing up one job and the head my way@. Not five minutes before he arrived I found my keys in a basket of clothes. But had duplicates made to try and prevent the @next time". The service Chris provided was friendly, courteous, fast and efficient work. I will never call any other company again. Sold me. Thank you Chris
We got locked out of our car on a cold December night and called Pop A Lock at 8:33 pm. The dispatcher assured us that the help will arrive in 60 minutes or less. After 40 minutes of waiting I called them back to find out where the help was, as all of us, including my child were freezing. The dispatcher very rudely answered that I have to give them 60 minutes to service the call, and they still have 20 minutes to contact me. I called back again in another 35 minutes, and inquired about the whereabouts of the locksmith, stressing that we are waiting for over an hour, in a freezing cold night with a 4 year old child, and that we were told that the help will arrive in “60 minutes or less”, and it has now been 75 minutes. The dispatcher very rudely answered that I need to give them another 15 minutes. The night was getting colder and colder, we could not feel our feet. My child was shivering from head to toe. I called back in 15 minutes, and the rude dispatcher finally got in touch with the locksmith only to tell me that he is about 45 minutes away!!!!!!! At the end, the help did arrive two hours and 20 minutes after I placed the call. We were all frozen and in shock, my child was coughing nonstop. When the dispatcher estimates the wait time to be an hour or less, and it turns out to be two hours and twenty minutes, and in addition to a clear misinformation the dispatcher is blatantly rude, I have the duty to warn others to STAY AWAY from this company!!!!
They opened my car door right away without any damage to my car door. 10 out 10 would use them again
Hi , the tech that came to service me was dixon, he was very nice and professional, i needed a jump start and an unlocking of my car , i appreciate him so much , and so happy that their are people out their that really care about the job to do a good job , and make customers feel good ! He was very fast , and i needed that as i was going to be late for work , but sure enough i wasnt ! To dixons boss ! Great job on hiring a wonderful, upbeat, person
Told me it would be a couple of hours. Called when it was 4 hours later and they told me they were not coming out until the next day. Would not have waited if the had told me from the start they couldn't come out
Great people! They arrived at the location within 10-15 minutes. It only took them a few minutes to make a new key. They even gave me a spare one (to unlock the car doors) for free! Highly recommend.
Justin showed up 7 minutes early. He was Extremely polite, professional ,and did the job so efficiently. He is a wonderful representative for the company. Based on him alone I would highly recommend Pop-a-lock for any emergency.
George was courteous, kind and efficient. When he called to say he was on his way he came within the time frame he quoted. I highly recommend George and Pop-a-lock.
Ben was an awesome technician. Knowledgeable, fast and even walked me through questions my son and I had. I hope if I am ever in need of another tire change that Ben is the one who comes to my aid!
They came exactly when they said they would and the service quick. I would use them again!
Pete showed up very quickly, was incredibly nice and got the job done quick, couldn’t be happier.
Reliable, and professional. I’ve had the misfortune having had to use them on more than one occasion throughout the years, and they’ve always help to get me out of a bind
Pete was very fast and helpful with unlocking my van today. Was a fair price and quick arrival. Thanks for the great service and help.!!
Really great that he got here quickly!!!! He deserves a lot of praise and a raise if he was my employee!! Paul is a hard worker which you don’t see often these days. Your lucky to have him as an employee. Great work Paul and State Farm. A good story to tell at my work. Definitely will recommend to friends and family! Thank you, Glenda Minarcin.
Horrible service. Didn’t even help us when we were locked out. Do not recommend.
The service was prompt and the technician knowledgeable and courteous.
Thanks to George for removing a broken key in one of our doors and helping us fix another issue as well. Friendly, efficient and knowledgeable about his craft..
Had Harry help me with service. He was very knowledgeable, helpful and friendly. He came within the time frame. I highly recommend.
George called to advise he was on his way, arrived 10 minutes later and had us ready to drive. The entire experience took maybe 40 minutes from the time I called to paying for their service. Would definitely recommend Pop-A-Lock. Super friendly as well!!
We called and it was snowing and they never came
Fast & friendly service.
Neil was great, very nice, efficient, and helpful! Will definitely use this service again if need be.
We called them to make some keys for our business. The driver, Adam showed up within 30 minutes and cut us 4 keys in about 5 minutes. It could not have been a better experience.
Individual - Ty(sp?) - was unfriendly and seemed to be bothered to come to help me. I introduced myself in a friendly manner, although the technician didn’t shake my hand to greet him. Perhaps because he was late was the reason or something else. He did, however, start my car on the first try which was terrific.! Thank you for allowing this feedback option
Don’t believe them when they say they’ll be there in a half hour! Waited over an hour!
Pretty disappointing experience. Was quoted a flat raterprice of $80.00 to get a deadbolt unlocked. First technician is unable to pop the lock. He calls for backup which results in two people failing to pop the lock. When I ask them to drill, neither have the equipment and said they'll send a 3rd guy out. One hour later, the 3rd guy calls and informs me that the price has jumped to $150.00. They claim to avoid this behavior across their website and when you call in, but it appears this is not the case.
The tech showed up within 5 to 10 minutes after I received an update. Total time was 20 minutes from the time I called. Tech was outstanding!. I would highly recommend this company.
Had a terrible flat in the Safeway parking lot. Technician arrived timely and changed out to the spare very quickly. Great service!
Wow! They got here in 15 minutes and had me back on the road ten minutes later!! Awesome service! Thank you!
I bought a used Toyota Sienna from Andy Mohr Toyota in Avon. I didn't realize until I got home to Columbus and opened the envelope with the second key, that it did not have a fob. I contacted Andy Mohr and they agreed to get me one. Dave from Pop a Locks met me at Andy Mohr, but then realized they inadvertently ordered the fob without the door openers. Instead of saying "that's good enough", Dave checked and found they had the correct fob at a dealership in Greenwood. We both drove to Greenwood where he programed the correct fob. He went out of his way to make the annoying situation pleasant. I would recommend them for any locksmith needs.
This is the second time I've had to use this service and both times they did a great job.
I called at 7:00 am, upset, keys locked in truck. The woman on the phone told me 20 minutes. It's been 1.5 hrs. The people were mean and very unprofessional. I canceled and used a competitor out of Jeffersonville.
Isaiah was amazing and helped us open the trunk he had a great personality super friendly and professional. Keep him as a employee
This place deserves a minus 5-Star rating. I am a 71 year-old, disabled veteran with a permanently damaged right leg. On 8-6, I ran out of gas in the desert after leaving the Las Vegas VA Hospital. I did not have a cell phone with me, so I walked the roughly 2 miles to the nearest commercial facility, where an employee was kind enough to telephone my insurer. The insurer charged me by credit card $71, and contacted Popalock, which dispatched a car to pick me up and take me to my van. First, the driver told me that it was against the insurer's policy to pick anyone up and transport them. Then he said because he was such a "great guy" he would do it for an additional $20, cash. I had no choice so I paid this extortion. The driver took me to my car, and purported to put gas in it. The last thing he said was that he would wait until I was safely on way before he left. Before I could even get in the van, he was off, driving down the road. The van would not start. I was stranded again in the desert, now with night falling, and doubted that I could walk back to the hospital, but had no choice but to try since I assumed that the commercial establishment that I first went to was now closed. I fell and collapsed in the desert, and it was only through the Providence of a passing Good Samaritan , who took me to the emergency room of the hospital, that I am still alive. Later that night, through AAA, another roadside company picked me up, took me to the van (which still would not start), and put gas in it. It then started. If you want a company that will extort money from you, then defraud you by not performing the service which it had already been paid to do, and then drive off and strand you, then give Pop-A-Lock a call. These guys should be sent to the 7th ring of Hell.
Battery died at a convenience store. They came out sooner than the time frame, and Ben the tech was an amazing guy. Friendly, fast and professional. He turned a bad day into a great one, highly recommended!!
Super quick!! And I love that the invoice he noted was sent via text/digital.
Christmas morn, come out to find I am 1 of a few people on my block, who has flat tire. Called Geico who hooked me up with Pop A Lock. A very very nice technician arrived in a flash, with great Christmas music playing in his truck, and fixed my flat in 5 minutes! Except for the pain of knowing I have to buy a new tire, Pop A Lock helped keep me from experiencing major stress on Chritsmas morning... GREAT SERVICE, GREAT CUSTOMER RELATIONS.
I don’t member my guys name started with an H he came all the way to Staten Island today, was so sweet and quick! Thank you again I definitely recommend
I locked my keys, purse, and all up in my truck this morning, Some really nice folks helped me by looking up Pop-A-Lock ph. # for me! I calked Pop- A-Lock, they were Friendly, Kind, and fast. The gentleman was so nice, friendly, kind, prompt. I appreciate that so much! A God send Angel for this gal.#14Thanks Gregg
Pete arrived when he said he would & promptly opened our locked car door to be able to get our keys...……...thank you very much; will certainly use again if needed.
I was locked out of my car because the battery in my key fob died - normally I never have to take it out of my bag because the car "knows" when the key is inside. I called Pop A Lock and Pete showed up within 20 minutes and got my car unlocked. Thank you for the quick service and reasonable price!
Nice guy came to hospital at 9pm to unlock my car. Thanks Pop a Lock.
Quick, Easy, Efficient. Absolutely would recommend.
Quick pop. Cheap. The hardest part is the wait. Usually very good at communicating with timeframe on how long it’s going to take for them to get there.
He came at the exact time we were quoted. Very nice, knowledgeable, and professional.
George was VERY fast and VERY professional. I locked my keys in my car and he really helped me out. Would recommend you guys to anyone. Thank you.
Just had Harry open up my bmw he is a real professional did a fantastic job and would definitely recommend him to all friends and family!!!!!
Was there in less than time estimated and bad my spare on in less than five minutes! Nice and friendly!
Quick and efficient service The technician was extremely helpful and friendly, I'm very happy with the service
I love them. The experience with them is always great!! Their technician, Ambrose is the best ! Courteous, friendly, knows his stuff, fully competent and quick.
Great work at our business on College Ave today! In and out, quick service, let us work around him without problems! Thanks George and Pop A Lock.
We had a great experience with Pop-A-Lock just last night. They returned our call promptly and arrived several minutes after returning the call. George was courteous and personable, and in the unfortunate event that we lock our keys in the car again, this is the company I will call.
The Pop-A-Lock Tech called to ensure we would recognize each other and if feel safe. He was friendly, efficient (took about 1 minute to jump start my hybrid) and took care of everything. I'd recommend them to anyone needing a jump start.
Great and fast service Techincan very helpful and well spoken.
George was quick and AWESOME!! He was here in no time and didn't take long at all to get my brother's Tahoe open at our hotel. Thanks Pop-A-Lock and George!!!
Outstanding!!!!! My technician arrived ahead of the scheduled arrival time...installed the battery in 10 minutes or so...BOOM. ...I was on my way!!! Thanks a million Pop-A-Lock!!! Many..many thanks Geico!!!!!
Very professional and friendly.
The gentleman that arrived was very fsst and courteous, def will use again if needed.
On time and professional!
These guys were great! Kept in constant contact so I wasn't waiting around pointlessly and could get other things done. Talked me through what they were doing and actually pointed out some additional things I should fix. Highly recommend!
Pop-a-lock Was great! They gave me an ETA of 50 min and arrived within 30min and it only took him less than 2 min to unlock my car. Fast and easy !
Quick to reach me and unlocked my car within a minute! Definitely recommend these guys.
Assigned this company as a response to a home warranty re-key claim. Ultimately, the services rendered were quick, high quality, and the technician was great; however, their dispatch service was awful. A tech contacted me on a Friday, stating that they would call me later that day to set up a time, but no call was received. I called multiple times over the weekend; however, the dispatcher could not do anything to help. Ultimately, it took 3 calls to the dispatcher and 2 calls to the home warranty company just to get a service call booked. The entire process took a full week to complete. My guess is that the company does not make as much money from home warranty service calls, so they put them at a low priority...or maybe I was just unlucky. It is unfortunate, because they are, otherwise, highly reviewed.
Fast & cool guys got job done real quick @ksamm007
This man was immaculate. He did and said helpful things to me. He started the car. He was careful.
Perfect jump-starting experience. Ricardo couldn't have been nicer or more polite. Got me going as quick as possible.
My locksmith, Rob, showed up within minutes of me calling. He was very friendly and explained all the different techniques that he used to try and unlock my door. We even made small talk afterwards. I would gladly recommend this company to anyone who needed help with their car.
Great, prompt, professional, I would use them again
Pay to much
Had just got done with my food shopping loaded the car with all the groceries and I was about to put cart back when I look down and see I have a full fledged flat!!! :( So I called my road side assistance and they sent Pop a lock. Mind you it’s 90*outside and I’m worried all my groceries are going to melt. They said 40 minutes. But they got to me in 20. Dave the technician was quick , friendly and courteous. I couldn’t ask for a smoother tire change. And I got home in time before my groceries melted away. Thanks again Dave from Pop a lock! The bad news is I need a new tire. These SI roads how do I get a piece of wood stuck in the side of my tire??? Ugh....
Pete came out in the rain and got me back in my truck. He was professional, kind, and courteous. Thanks Pete! Would definitely recommend their service!
I had the unfortunate experience of needing my car doors unlocked on May 7, 2015. Unfortunately, I called Pop-A-Lock. They promised me it would be 25 minutes, and they promised they would call five minutes before they got there. Both were untrue. I was at the nursing home, parked directly in front, waiting in the lobby. When they called I didn’t get to my cell phone in time, and it rolled over to messages. He didn’t leave a message, but I saw the unknown number and called back immediately. I called three times and they didn’t answer. I waited two hours. I called their number again and they said well, he had been there, but he called when he was there, and when I didn’t answer he simply drove away. They had my phone number in case they needed to get hold of me but didn’t bother to call me back that he was driving away, nor did they walk through the front door of the nursing home to find me waiting in the lobby. To add insult to injury, they upped the price substantially more than was originally quoted, and making me wait three hours. This is not a company I would recommend or ever do business with again. Please be careful.
Efficient and quick service! Great customer service!
Quick and friendly service. Very affordable.
Great on call locksmith service!
Service was fast, he got here quickly and Anthony popped my lock leaving NO damage!!! I will definitely call pop a lock next time I need lockout services!
George did a great job on my VW CC, which does not use metal keys, only a FOB (locked in the trunk), and has sash-less windows. Took longer to write the ticket than to do the work. Brian
George was extremely helpful and courteous! It was a very quick process and almost effortless. Thank you for your assistance.
20 minutes fast service pop a lock guy Eduardo was great had the tire changed in a hart beat was a good experience on a bad day thanks for the help
Pop-A-lock was very professional and got to my vehicle in a timely manner the guy ( I can't remember his name ) was extremely nice and did everything very fast snd very well done so I could go on with my night
They got my door unlocked but now it leaks.
They came FAST! I really enjoyed learning about my flat tire from the nice man who came to assist me. I even learned how to access the spare(I had no clue where it was located- it’s underneath my car!). My insurance (USAA is the BEST!), sent them, after filling out info on the app about where the car was located, etc. Within 8-10 minutes of me hitting send- Pop-A-Lock was there, tire got changed, and everything was a wrap in under 30 minutes. I was actually pretty blown away at how easy, fast, and painless the whole process was.
Quick service. Price wasn't too high
The gentleman from Pop a Lock arrived in less than 1 hour and unlocked our door in no more than 10 minutes. Awesome service at a reasonable price!!
Kevin arrived 5 minutes after I called, nice guy very professional, he turned bad situation looks not so bad. Great guy, thank you
Amazing service!!fast and reliable
Got locked out of my car and Pete was very helpful. The weather was bad and he had been working hard all week, but he kept a friendly demeanor and quickly helped me back into my car! Thanks a lot Pete!
Guy was very nice and service was quick.
George was there in 5 minutes to get my baby girl out of my running vehicle. No charge with a child locked in the Car. God bless George and popalock!!
This company is contracted with my insurance company. I have used them with and without my insurance. They are reasonably priced. Quick, even at one or two in the morning. Always have a professional appearance. I would highly recommend them. They are the only locksmith I use.
Been told that somebody will come within 75 min when the standard time is 60 minutes, so after waiting for 75 with no one showing up, I called the dispatcher who told me that “the driver broke down” and you need to give them 30 more min After waiting for a total of 3 hours I been told that they haven’t found a driver yet, ended up canceling and calling a different company
Quick and reliable service!
Very quick in spite of event traffic. Personable and professional.
I had such a long day at work and when I realized my car had died, that was it for me. But, pop-a-lock was great! Harry was funny, personable, and instructional. He was clear about the process, informed me about my battery, and was super upbeat the whole time. That energy wasn’t necessary, but more significant than one would think because it is such an irritable moment. Awesome service.
Technician was very knowledgeable and super quick. Technician arrived way before projected timeframe.
Make sure you call the REAL Pop-A-Lock of Lexington, KY. I have worked with them - they are a great company! They are very responsive and take pride in providing excellent service. Don't be fooled by imposters using a similar name, as some people have.
Great experience! My battery couldn't survive the polar vortex! The technician arrived in a timely manner, hooked up the cables, gave me some battery advice, and departed in the cold, dark night.
Super quick, awesome service ! I highly recommend anthony!
Pop -a- lock was sent by roadside assistance, the technician came within the time frame, was courteous and quick.
LoVe John... He was a great help this A M... Wish all their techs where as savvy as he...
Fast service is what I like about them. Used them in 2 vehicles for battery replacement . Tech's are always pleasant! Great job guys!!!!
Simple, fast, and efficient service.
I'm so glad these are the guys my insurance calls. They are always courteous, swift, and get the job done. Yes, I've had to call them more than once, lol.
Fast friendly service. They were on location in under 15 minutes.
Quick, friendly , great service
2nd time I had to use pop a lock! Fast! Charged me the same amount I was quoted! Man was honest and did exactly what he said he would do. No price games or upcharges! Def recommend this company, Hands Down best service and price in Columbia.
Stranded in Manhattan on a Sunday night with a dead battery. Tech was professional and polite got me started and back on the road in 5 minutes.
The service provider, Jason, was great! The dispatcher, who answered the phone should be replaced! She was rude interrupting me as I attempted to explain exactly where I was. I initiated the call to inform them of my exact location. She …
Super customer service. Fast , friendly and caring.
Had the pleasure of working with Harry today. He was very helpful and friendly. Would highly recommend service to anyone else.
Harry changed my flat tire tonight. The tire was having an issue coming off but he knew exactly what to do and figured it out. He was extremely helpful and super friendly. Gave me advice on how to stay on top of my tires and was all around a great guy!
My raggedy old lever on my door handle set finally gave out and locked me out on a 107 degree day at 3:30 pm on a Thursday in Las Vegas. I called 3 lock services and was quoted over $110 dollars just for a service call not including getting my door opened and no one was able to get here for hours. I stumbled on Pop-A-Lock thank goodness! They quoted me $65 dollars and Jay was here in 40 minutes! He was efficient, worked quickly and was very professional. He disabled the door handle lever in 5 minutes. I couldn't be more impressed with Jay and Pop-A-Lock and their quick response to my emergency call! Five Stars!!!
Great service. They are open 24x7, weekdays and weekends. They come on time and get the work done well. We got our work done from George, he was extremely professional in work and very nice person. He had to cut through two locks at two different locations. He was able to get everything done in under two hours. Loved the service.
The technician was fast, efficient, and professional. Great personality with great service!
George communicated immediately and updated me in his schedule to get to me frequently. He was courteous and efficient. Thxs George!!
Harry was amazing Not only was he friendly but knew his stuff. Changed my tire quickly and effortlessly. Thank you Harry!! You’re the epitome of great customer service!!
I believe the gents name who helped me was “Harry”. Arrived quick even though snow/rain conditions. Had my Ram 1500 tire changed quickly. Very friendly, and more importantly knowledgeable of my vehicle. They also helped my wife a while back too. Highly recommend
George was fast, courteous and professional. Price was reasonable. Definitely Recommend.
Pop-A-Lock showed up in 15 minutes! I have a busy day ahead of me so I'm so appreciative they came so fast!
Came quicker than expected and although I inconvenienced myself for locking myself out, the driver called me quickly after my initial call. Came very quick and unlocked fast. Overall the quickest and best roadside I personally experienced with Pop-A-Lock. I hope that if I need to use the service again that I will receive the same or close to experience. Unlike other previous Pop-a-locks, local and out of state roadsides.
Requested vehicle lockout assistance through my Allstate app. This company responded. They were quick to arrive, quick to get me back in my car and the technician was super nice!
I locked myself out of my truck while getting gas. The tech got here in like 20 min instead of 34. Was extremely friendly and fast
well I was working in Louisville Kentucky construction worker lock my keys in my vehicle I walked over to a guy asked him if he had a slim jim maybe to unlock a vehicle no but he recommended Pop-A-Lock so I called them their employee showed up in about 20 minutes very nice polite guy unlock my vehicle within less than a minute and they charged just under $50 to unlock a vehicle I don't think you're going to find a company coming close to that price and if you do if they're a little bit cheaper I would say oh well because the time saved is very important time is money very upsetting company very quick I was very happy
Great service is the best way I could describe this company. Thank you Mr Ryan! I’m an older man and don’t normally do this sort of thing, (review) This company quoted me a price which was incredibly reasonable in comparison to other companies I called. He was out sooner than the estimated time and did not charge me any more than was quoted over the phone. He didn’t try to sell me extra services or equipment! Professional and I would recommend PopALock to anyone in need of an honest locksmith. Thank you again!
The serviceman was very prompt, friendly, and professional! I would recommend to anyone who wants help or assistance with a locked car. Thanks Gabrielle and thanks Pop A Lock!!!! Also your customer service representative who took my call was nice and very professional as well. She was helpful and an awesome person you have with your company!
Got there super quick and was super nice.
George from Pop a Lock was very professional , quick and courteous, the issue was resolved asap. Would recommend Pop A Lock versus other companies that offer similar services.
George was excellent. He promptly called to say he had one call ahead of me and would at my address in 30 minutes. He was on time and quickly unlocked the car. Thank you, George.
Awesome and friendly service
George came in clutch and unlocked my running car for me that I had locked my phone in, took less than an hour overall great service!
I was stranded at Devil's Den State Park until George came to my rescue. He maintained great communication, keeping me updated on his status, and he arrived even sooner than originally expected. Keep up the good work, George!
Was unable to cut a motorbike key
George was very prompt! I don’t feel like I had to wait the full thirty minutes! It was a two second job, he got the door opened fast and was very kind and professional. Would 10/10 recommend to a friend!! Thank you George!!
They was fast,
Best ever......... ****
I called and was given a 60 minute wait time. 75 minutes later I called and they had no record of my call. They gave to apology and no compensation for the time lost. Time that I spend locked out of my car with a 2 year old in 90 degree weather. They put no rush to correct the issue and told me the new wait would be another 50 minutes. I will not use or trust this service in the future
Accidentally locked myself out of my apartment (thankfully had my phone on me). Called dispatch, they gave me a price estimate and an ETA of 1 hour, received a call 2 minutes later saying that he was 13min away. Arrived quicker than expected and wasted no time and went straight to work. No damage to the lock and I was able to get in within 10 min. Price was fairly reasonable but wish I knew how to pick a lock myself! First time calling any locksmith so I can’t compare them to anyone else but I would utilize their services again (hopefully I won’t need to).
Arrived promptly and provided excellent service.
Charlie is an absolute life saver. I can't say enough good things about the service we received. I was left stranded an hour away from home after having my stuff stolen, and he saved me a lot of grief and heartbreak by being able to program a new smartkey for my car.
Tech was helpful and knowledgeable about my vehicle, just waited along time for service
He came in and saved the day quick, fast and effeciently. Dudes name is Alex and he definately deserves max pay. MAKE IT HAPPEN POP A LOCK!
Everyone’s experience is different I guess. My insurance said one hour. I even notified pop a lock myself. 1 hour and 25 minutes later, nothing yet. Still waiting. No call with an update or nothing.
Hit a pot hole and got a flat tire thankfully I have roadside assistance and was sent pop a lock. HARRY was by my side within fifteen minutes did a quick change and got me on my way in no time. HARRY was a pleasure to deal with and provided wonderful service.
The technicians name was Jason he was very professional very polite and got my car started very quickly . Thank you!
Upon my last visit, to cut a key.. it was very hard to ignore someone of a boss stature ripping %#@!.. expletives in the back office on the phone.. so NOT professional.. he kept saying he's "not paying anyone this weekend".. very unprofessional Mr Boss
Harry, the roadside mechanic from Pop-A-Lock who assisted me on 9/16/17, was a true professional from start to finish! He arrived within the timenframe he'd given me & he changed my tire in a few quick minutes. Harry was extremely efficient and pleasant throughout the entire process. I highly recommend Harry to anyone in need of emergency roadside assistance!
These people are crooks...the will gouge you...158 for the 3 minutes it took to unlock my car...I couldn't read the price so I thought it was 58...they are ridiculous...call literally ANY company but this one Update: don't be fooled by the bs reply...I called and they had some guy call me back who said he'd look into it...and I have literally never heard back...once again...literally ANY company other than this one.
They say a better judge of quality is not how things go when they go well, but what happens when things go wrong. George came out on a Saturday night and kindly worked on unlocking my house which I had idiotically left my keys inside before rushing off to a friend's wedding. He worked on my front door for a while, unsuccessfully, and transitioned to the garage door where he had success. Unfortunately, I discovered a couple of days later that my front door lock was frozen and wouldn't recognize the key. Not expecting much, I called Pop-a-Lock back and explained the situation. It was towards the end of the day, but George called me back after getting off work, came by, and managed to get the door lock to accept my key again in no time. Still a professional and very good service in the face of a minor hiccup. Above and beyond.
I was visiting Oklahoma City and locked my keys in my car. I’ve used pop a lock before so I called them. Anthony was there in no time. Not only did he get me into my car in minutes, he was so great to give me direction and tell me what to see while visiting. I was more pleased this time than I’ve been in the past with using the company. Great customer service!
They were great, fixed my flat in like 3 minutes. Friendly service
Best service ever..very quick and great
Super fast service!!!! Would recommend any day
Quick and great service, hoping to not need the service in the future but if I have another dead car battery I will call pop a lock again!
My wife locked herself out of her car and lost her key in the process. The insurance company recommended this company to open the car and cut us a new key. The tech showed up an hour and a half early and opened up the car for us. It was then that she found her key in the cup holder, making it so that he didn't have to make a new key for us. I was so worried that we were going to have to pay a lot for this, but it turned out everything would be covered by the insurance and nothing out-of-pocket. Hopefully we won't lose another key again, but if we do I'll call them again.
Friendly technician, quick service.
Oh I would call Pop-A-Lock again. The guy was very friendly and funny. He made my being stranded enjoyable. I really appreciate his being there quick and getting me on my way with no hassles. Thank you guys so much for sending such a warm and caring young man.
the locksmith person was absolutely rude on the phone! Try being a lot nicer next time!
I had a great experience here! I had a great guy name Jason help me get a set of new car keys. He was very polite, on time, and the pricing was very good!
They opened my car door right away without any damage to my car door. 10 out 10 would use them again
I had lost my key fab to my car and the spare had been lost years ago. I called and they can replace the key fab! No need to go to a dealership and thank goodness as the dealership quoted me about $500 MORE than what I ended up paying Pop a Lock. There was a great feature I like of giving me a good ETA of when the tech was on the way and also a picture of him so I knew who was coming. They also have a "share my GPS" button which could help the tech find you if your not in an easily noticeable address. For the actual work, it took as long as he estimated and the charge was what I was quoted (and as I said earlier, MUCH less than if I had gone to a dealership).
Gabrielle was able to find me even though my phone died was very fast and professional
My experience with Pop-A-Lock of Delaware Valley is 5 star excellent. I met Emeka when one of our sub contractors locked his keys in his work van and was frantic. We called for help and Emeka showed up very quickly and saved the day! I realized at that moment that I have been needing a locksmith at my house to do a variety of lock changes and repairs - so made an appt with Emeka and he was the best man for the job! I had a key broken in the lock and he was able to remove and make a new key promptly. He was courteous, punctual, professional and just a very, very nice person with a big smile and great friendly disposition. I highly recommend Emeka and his Pop A Lock of the DV for all your locksmith needs!!
Great people! They arrived at the location within 10-15 minutes. It only took them a few minutes to make a new key. They even gave me a spare one (to unlock the car doors) for free! Highly recommend.
George arrived so quickly and got our car unlocked just as fast! Thank you so much!
George was courteous, kind and efficient. When he called to say he was on his way he came within the time frame he quoted. I highly recommend George and Pop-a-lock.
Ben was an awesome technician. Knowledgeable, fast and even walked me through questions my son and I had. I hope if I am ever in need of another tire change that Ben is the one who comes to my aid!
They came exactly when they said they would and the service quick. I would use them again!
Pete showed up very quickly, was incredibly nice and got the job done quick, couldn’t be happier.
Pete was very fast and helpful with unlocking my van today. Was a fair price and quick arrival. Thanks for the great service and help.!!
Quick and convenient
Locked my keys in my car today, called Pop-A-Lock, I was quoted 40 minutes. Technician (Jason) arrived within 20 minutes. He was extremely polite and courteous had my car open in about 1 minute. Couldn't recommend Pop-A-Lock enough. Only $50! Thank you!
Really great that he got here quickly!!!! He deserves a lot of praise and a raise if he was my employee!! Paul is a hard worker which you don’t see often these days. Your lucky to have him as an employee. Great work Paul and State Farm. A good story to tell at my work. Definitely will recommend to friends and family! Thank you, Glenda Minarcin.
Thanks to George for removing a broken key in one of our doors and helping us fix another issue as well. Friendly, efficient and knowledgeable about his craft..
Reasonable price, quick response.
George called to advise he was on his way, arrived 10 minutes later and had us ready to drive. The entire experience took maybe 40 minutes from the time I called to paying for their service. Would definitely recommend Pop-A-Lock. Super friendly as well!!
We called and it was snowing and they never came
Fast & friendly service.
Prompt and professional service. Highly recommend!!
Called about 10am and he was at the property at 1pm. Very fast and complete service!
Technician arrived on time and gave my car battery a jumpstart. Great service sent via State Farm insurance.
We called them to make some keys for our business. The driver, Adam showed up within 30 minutes and cut us 4 keys in about 5 minutes. It could not have been a better experience.
Wonderful experience today. Emeka made Transponder Keys for 2014 Tacoma while I waited, Highly recommended, very experienced, meticulous individual.
Pretty disappointing experience. Was quoted a flat raterprice of $80.00 to get a deadbolt unlocked. First technician is unable to pop the lock. He calls for backup which results in two people failing to pop the lock. When I ask them to drill, neither have the equipment and said they'll send a 3rd guy out. One hour later, the 3rd guy calls and informs me that the price has jumped to $150.00. They claim to avoid this behavior across their website and when you call in, but it appears this is not the case.
Mr. George was very quick and friendly. He explained everything in a understanding situation. U couldn't asked for a better person.
Reliable and knowledgeable locksmith! I called Pop a Lock in Paoli to change out very old door knobs and locking hardware both inside and outside my house. Pop a Lock owner Emeka set my expectations on when he would arrive and came on time. We had a laugh over how old and kludgy my original doorknobs were! The job was difficult because the original jambs and receptacles were not standard. Emeka patiently adjusted to the unique challenges of each door and replaced with new door knobs. He even came back to replace a few more that I had originally forgotten to count in the original job. Great service. I enjoyed working with Pop a Lock!
I bought a used Toyota Sienna from Andy Mohr Toyota in Avon. I didn't realize until I got home to Columbus and opened the envelope with the second key, that it did not have a fob. I contacted Andy Mohr and they agreed to get me one. Dave from Pop a Locks met me at Andy Mohr, but then realized they inadvertently ordered the fob without the door openers. Instead of saying "that's good enough", Dave checked and found they had the correct fob at a dealership in Greenwood. We both drove to Greenwood where he programed the correct fob. He went out of his way to make the annoying situation pleasant. I would recommend them for any locksmith needs.
They did a very good job.on my vehicle to get me another key fob.
I did a fair amount of research into locksmiths and Pop-A-Lock was the best value for my money. This was my second time using them and had great experiences both times. Jason came out to our house most recently for a lock change and was on time and very thorough in his work, including going above and beyond to help me reset a garage lock keypad that I was unsure on. Super friendly and professional service - 10/10 recommend.
Called Flying Locksmiths and a couple others and they wanted to charge over 150! Just to unlock my car...called this place they only charged 49$ and cut me two extra keys for only 5$. Jason was super personable and quick. Hopefully I won't have to but I know who to call again. Thanks!
I called at 7:00 am, upset, keys locked in truck. The woman on the phone told me 20 minutes. It's been 1.5 hrs. The people were mean and very unprofessional. I canceled and used a competitor out of Jeffersonville.
Isaiah was amazing and helped us open the trunk he had a great personality super friendly and professional. Keep him as a employee
Emeka is friendly, professional and helpful. I don't generally write reviews but this is one of those rare cases where my expectations for both quality and value were exceeded. I highly recommend the service!
This place deserves a minus 5-Star rating. I am a 71 year-old, disabled veteran with a permanently damaged right leg. On 8-6, I ran out of gas in the desert after leaving the Las Vegas VA Hospital. I did not have a cell phone with me, so I walked the roughly 2 miles to the nearest commercial facility, where an employee was kind enough to telephone my insurer. The insurer charged me by credit card $71, and contacted Popalock, which dispatched a car to pick me up and take me to my van. First, the driver told me that it was against the insurer's policy to pick anyone up and transport them. Then he said because he was such a "great guy" he would do it for an additional $20, cash. I had no choice so I paid this extortion. The driver took me to my car, and purported to put gas in it. The last thing he said was that he would wait until I was safely on way before he left. Before I could even get in the van, he was off, driving down the road. The van would not start. I was stranded again in the desert, now with night falling, and doubted that I could walk back to the hospital, but had no choice but to try since I assumed that the commercial establishment that I first went to was now closed. I fell and collapsed in the desert, and it was only through the Providence of a passing Good Samaritan , who took me to the emergency room of the hospital, that I am still alive. Later that night, through AAA, another roadside company picked me up, took me to the van (which still would not start), and put gas in it. It then started. If you want a company that will extort money from you, then defraud you by not performing the service which it had already been paid to do, and then drive off and strand you, then give Pop-A-Lock a call. These guys should be sent to the 7th ring of Hell.
Battery died at a convenience store. They came out sooner than the time frame, and Ben the tech was an amazing guy. Friendly, fast and professional. He turned a bad day into a great one, highly recommended!!
Super quick!! And I love that the invoice he noted was sent via text/digital.
I locked my keys, purse, and all up in my truck this morning, Some really nice folks helped me by looking up Pop-A-Lock ph. # for me! I calked Pop- A-Lock, they were Friendly, Kind, and fast. The gentleman was so nice, friendly, kind, prompt. I appreciate that so much! A God send Angel for this gal.#14Thanks Gregg
Pete arrived when he said he would & promptly opened our locked car door to be able to get our keys...……...thank you very much; will certainly use again if needed.
Great service. Nice technician. Got there earlier than stated.
I was locked out of my car because the battery in my key fob died - normally I never have to take it out of my bag because the car "knows" when the key is inside. I called Pop A Lock and Pete showed up within 20 minutes and got my car unlocked. Thank you for the quick service and reasonable price!
Quick, Easy, Efficient. Absolutely would recommend.
Quick pop. Cheap. The hardest part is the wait. Usually very good at communicating with timeframe on how long it’s going to take for them to get there.
He came at the exact time we were quoted. Very nice, knowledgeable, and professional.
George was VERY fast and VERY professional. I locked my keys in my car and he really helped me out. Would recommend you guys to anyone. Thank you.
Was there in less than time estimated and bad my spare on in less than five minutes! Nice and friendly!
Warren the technician was amazing. He arrived quicker then expected. Was kind, curtious, knowledgeable, and quick. He answered all wuestions i have, and saved me so much stress and hardship. I appreciate this company, the kind words and calm feeling i was provided from start to finish. I will forever reccomend only Pop-A-Lock to all myfriends and family. I will never go anywhere else.
I was already stressed out to the max !! Tony was a life saver. He calmed me down and listened to my story lol
Great work at our business on College Ave today! In and out, quick service, let us work around him without problems! Thanks George and Pop A Lock.
We had a great experience with Pop-A-Lock just last night. They returned our call promptly and arrived several minutes after returning the call. George was courteous and personable, and in the unfortunate event that we lock our keys in the car again, this is the company I will call.
Mike was polite and quick. I really appreciate it.
George was quick and AWESOME!! He was here in no time and didn't take long at all to get my brother's Tahoe open at our hotel. Thanks Pop-A-Lock and George!!!
Had a tire explode on me while driving home on the freeway. The technician arrived quickly and helped me change my tire without any further problems. Was back on the road with my little donut about 25 mins after he arrived. Stress levels went down and the whole transaction was hassle free; couldn’t be happier! Cool fact: you can track your technician, see their location, vehicle make/model and a photo of them by following the link in the text they send you. Very cool feature.
Outstanding!!!!! My technician arrived ahead of the scheduled arrival time...installed the battery in 10 minutes or so...BOOM. ...I was on my way!!! Thanks a million Pop-A-Lock!!! Many..many thanks Geico!!!!!
The gentleman that arrived was very fsst and courteous, def will use again if needed.
On time and professional!
These guys were great! Kept in constant contact so I wasn't waiting around pointlessly and could get other things done. Talked me through what they were doing and actually pointed out some additional things I should fix. Highly recommend!
Awesome job! Fast and efficient came in the time frame they had said they would.
So happy with the service we received today. The tech was there within 10 minutes of my call, dressed professionally and fixed our flat tire in less than 5 minutes. We are very thankful for the courtesy and efficiency of our tech today, thank you.
Assigned this company as a response to a home warranty re-key claim. Ultimately, the services rendered were quick, high quality, and the technician was great; however, their dispatch service was awful. A tech contacted me on a Friday, stating that they would call me later that day to set up a time, but no call was received. I called multiple times over the weekend; however, the dispatcher could not do anything to help. Ultimately, it took 3 calls to the dispatcher and 2 calls to the home warranty company just to get a service call booked. The entire process took a full week to complete. My guess is that the company does not make as much money from home warranty service calls, so they put them at a low priority...or maybe I was just unlucky. It is unfortunate, because they are, otherwise, highly reviewed.
This man was immaculate. He did and said helpful things to me. He started the car. He was careful.
My locksmith, Rob, showed up within minutes of me calling. He was very friendly and explained all the different techniques that he used to try and unlock my door. We even made small talk afterwards. I would gladly recommend this company to anyone who needed help with their car.
Emeka of Pop-A-Lock was extremely helpful and timely in helping me get replacement 'smart' keys made for my car. I had lost both of my original keys, so Emeka had to travel to my residence and make two keys on-site. He came out to our house within a few days of contacting him, and charged about 20% less than our dealer would have (and my dealer was going to also force me to pay to have my car towed to the dealership). Both keys provided by Emeka work perfectly for the 'push to start' function of the vehicle, and the actual keys that were cut work as well. Thanks a ton Emeka!
Prompt & very convenient
Quick and awesome service! I locked myself out of my house on New Year’s Eve and the tech came out way before the estimated arrival time and unlocked the door within a couple minutes. Thank you!
Pete came out in the rain and got me back in my truck. He was professional, kind, and courteous. Thanks Pete! Would definitely recommend their service!
Great on call locksmith service!
George did a great job on my VW CC, which does not use metal keys, only a FOB (locked in the trunk), and has sash-less windows. Took longer to write the ticket than to do the work. Brian
Fast, friendly and helpful. Thanks so much!!
George was extremely helpful and courteous! It was a very quick process and almost effortless. Thank you for your assistance.
Pop-A-lock was very professional and got to my vehicle in a timely manner the guy ( I can't remember his name ) was extremely nice and did everything very fast snd very well done so I could go on with my night
The technician, Ben got to my location much faster than estimated. He was very nice and professional.
They got my door unlocked but now it leaks.
The gentleman from Pop a Lock arrived in less than 1 hour and unlocked our door in no more than 10 minutes. Awesome service at a reasonable price!!
Had to wait for 1 hour and 30 minutes for someone to show up!
Got locked out of my car and Pete was very helpful. The weather was bad and he had been working hard all week, but he kept a friendly demeanor and quickly helped me back into my car! Thanks a lot Pete!
George was there in 5 minutes to get my baby girl out of my running vehicle. No charge with a child locked in the Car. God bless George and popalock!!
Takes time but fixed
This company is contracted with my insurance company. I have used them with and without my insurance. They are reasonably priced. Quick, even at one or two in the morning. Always have a professional appearance. I would highly recommend them. They are the only locksmith I use.
A one locksmith
Very quick in spite of event traffic. Personable and professional.
Technician was very knowledgeable and super quick. Technician arrived way before projected timeframe.
This man helped me so much when I was stuck at my job, Joseph Campione. I stupidly forgot my keys and called. After words he came and was so friendly and nice to help so much. This was the first time this ever happen to me and my expectations where out of my mind helpful and relief of stress. Thanks again and I'll make sure to call again from now on and no one else for sure.
We moved into a new home and the locks were broken and the keys were all different. Emeka was great to work with. He came on time, got us straightened out, was pleasant and the job was finished. I have saved his contact info in my phone in case I ever have another need. Highly recommend his services.
Fast service is what I like about them. Used them in 2 vehicles for battery replacement . Tech's are always pleasant! Great job guys!!!!
I locked my keys in my truck while it was running with two children under 2 yrs old inside (a/c was on) and pop-a-lock came within 10 mins and didn't even charge me due to the circumstances. Amazing customer service, technician was great and had the truck unlocked in 2 min and refused a tip! Thank you guys very much!
If I could give zero stars I would. I’ve never given a review before for anything, but the “service” I was given from Pop a lock was awful and people should know what can possibly happen to them. Called at 7:29am to ask for someone to come unlock my car (accidentally left keys inside), was told it would take an hour, called back an hour later and was told pretty much to keep waiting, called back again around 9:20am and asked if I could contact the person that was supposed to come help, and the guy was just like “well sorry about that, he was gonna try and squeeze you in, I can’t give you an ETA, sooo” Soooo you had me waiting for 2 hours for no reason and now I have to find someone else to unlock my door. Waste of time, and their method of sending out workers without being able to contact them is really dumb to me.
Needed a key fob for my '09 Charger and Warren came out to my office parking lot when it was convenient for me. He was friendly, courteous, on time and was in-n-out in 15 minutes. Would highly recommend Pop-A-Lock Milwaukee to everyone!
I'm so glad these are the guys my insurance calls. They are always courteous, swift, and get the job done. Yes, I've had to call them more than once, lol.
Quick, friendly , great service
Too expensive compared to the others I called. Too long of a wait too.
Very disapointed. I needed assistance at my place of work. Called several times, they said their guy would get back, but no call no show. customer service was nice, but no follow up, no show....
My raggedy old lever on my door handle set finally gave out and locked me out on a 107 degree day at 3:30 pm on a Thursday in Las Vegas. I called 3 lock services and was quoted over $110 dollars just for a service call not including getting my door opened and no one was able to get here for hours. I stumbled on Pop-A-Lock thank goodness! They quoted me $65 dollars and Jay was here in 40 minutes! He was efficient, worked quickly and was very professional. He disabled the door handle lever in 5 minutes. I couldn't be more impressed with Jay and Pop-A-Lock and their quick response to my emergency call! Five Stars!!!
Great service. They are open 24x7, weekdays and weekends. They come on time and get the work done well. We got our work done from George, he was extremely professional in work and very nice person. He had to cut through two locks at two different locations. He was able to get everything done in under two hours. Loved the service.
Locked my keys in my new car at 9 at night and couldn't get into my apartment. Called and only waited about 15 minutes. George was really nice even called to let me know he was 5 minutes away. Definitely recommend them.
George communicated immediately and updated me in his schedule to get to me frequently. He was courteous and efficient. Thxs George!!
George was fast, courteous and professional. Price was reasonable. Definitely Recommend.
Friendly dispatcher, prompt arrival of technician, handy "tracker" feature on phone to get precise arrival time. Technician was courteous and friendly. Work was done expediently. Technician even gave me some pointers about the condition of my walk-in garage door (which I presumed I need to replace....but he suggested re-doing the "face" of the door would resolve the issue). Had 2 locks opened and then rekeyed. Price seemed very fair. Will definitely use them again if needed.
I locked myself out of my truck while getting gas. The tech got here in like 20 min instead of 34. Was extremely friendly and fast
The serviceman was very prompt, friendly, and professional! I would recommend to anyone who wants help or assistance with a locked car. Thanks Gabrielle and thanks Pop A Lock!!!! Also your customer service representative who took my call was nice and very professional as well. She was helpful and an awesome person you have with your company!
Got there super quick and was super nice.
George from Pop a Lock was very professional , quick and courteous, the issue was resolved asap. Would recommend Pop A Lock versus other companies that offer similar services.
Recieved assistance from a technician by the name of Joshua. A+ for customer service. Definitely an asset to the company. He explained everything in detail, was quick on arrival, and had a smile on his face the whole time. Would recommend Joshua and Pop a lock to anyone! Great job!
George was excellent. He promptly called to say he had one call ahead of me and would at my address in 30 minutes. He was on time and quickly unlocked the car. Thank you, George.
They showed up in about half the time quoted. Quick and friendly technician. Would definitely use again!
I wanted to thank Mark Allen for great service! I locked my keys in my car at Lowe’s and Mark showed up and had the car unlocked in a couple minutes.
George came in clutch and unlocked my running car for me that I had locked my phone in, took less than an hour overall great service!
I was stranded at Devil's Den State Park until George came to my rescue. He maintained great communication, keeping me updated on his status, and he arrived even sooner than originally expected. Keep up the good work, George!
Was unable to cut a motorbike key
George was very prompt! I don’t feel like I had to wait the full thirty minutes! It was a two second job, he got the door opened fast and was very kind and professional. Would 10/10 recommend to a friend!! Thank you George!!
Emeka is extremely nice and professional.... would highly recommend his services!
I called and was given a 60 minute wait time. 75 minutes later I called and they had no record of my call. They gave to apology and no compensation for the time lost. Time that I spend locked out of my car with a 2 year old in 90 degree weather. They put no rush to correct the issue and told me the new wait would be another 50 minutes. I will not use or trust this service in the future
Arrived promptly and provided excellent service.
Charlie is an absolute life saver. I can't say enough good things about the service we received. I was left stranded an hour away from home after having my stuff stolen, and he saved me a lot of grief and heartbreak by being able to program a new smartkey for my car.
I have unfortunately had to use Pop-a-lock several times to jump my battery or change a tire on my vehicle. They are almost always there sooner than their quoted time and their technicians are awesome. Especially Paul who is friendly, funny and courteous!
These people are crooks...the will gouge you...158 for the 3 minutes it took to unlock my car...I couldn't read the price so I thought it was 58...they are ridiculous...call literally ANY company but this one Update: don't be fooled by the bs reply...I called and they had some guy call me back who said he'd look into it...and I have literally never heard back...once again...literally ANY company other than this one.
I got locked out of my house yesterday (a Sunday!) and called Pop-a-lock. The sweetest girl helped me and dispatched George to my house. They told me it would be at least 45 minutes, but wasn't even that long. George immediately called me and told me he was coming to help me. He showed up and was very kind and personable, and quickly got me back into my house. Thanks, George and Pop-a-lock!
They say a better judge of quality is not how things go when they go well, but what happens when things go wrong. George came out on a Saturday night and kindly worked on unlocking my house which I had idiotically left my keys inside before rushing off to a friend's wedding. He worked on my front door for a while, unsuccessfully, and transitioned to the garage door where he had success. Unfortunately, I discovered a couple of days later that my front door lock was frozen and wouldn't recognize the key. Not expecting much, I called Pop-a-Lock back and explained the situation. It was towards the end of the day, but George called me back after getting off work, came by, and managed to get the door lock to accept my key again in no time. Still a professional and very good service in the face of a minor hiccup. Above and beyond.
They responded to my call with Geico for battery service. Even though I didn’t end up needing their services due to a warranty with another company, the tech waited until I was sure they were coming and it wasn’t going to cost me before he left. Good job!
They arrived in less time than quoted. The driver was cordial, while remaining professional. He even offered assistance because I am disabled. All said it and done, I highly recommend this service.
Very effectual
Harry is one of the guys that POP-A-LOCK sends jut to help you if you locked your keys in your car. HARRY IS VERY HELPFUL SMILES AND GETS THE JOB DONE ASAP HE IS VERY PROMPT AND FRIENDLY.I WOULD RECOMMEND TO ANYONE IN THE AREA. I FOR ONE LOCKED MY KEYS IN MY CAR 2 TIMES IN 3 MONTHS AND HARRY CAME TO THE RESUCUE.
Fast service and knowledgeable technician. I was very happy!!
Came at a reasonable time got the job quickly. I would like to tip what I want to tip not a suggested percentage.
Excellent & speedy service. Showed up promptly within 20 min. My assistant David was pleasant and extremely helpful. Fantastic speed & safety on changing my tire and getting me back on the road to work.
I have used their service a couple times now and on both occasions the employees were quick, courteous, and prices reasonable.
Quick polite and helpful
Waited for 2+ hours, no show, charged my card for nothing!
Nice price and employee was very nice
Recently, we used our American Home Shield's offer to change 6 locks. The service was through Pop-A-Lock. Very impressed! Their serviceman changed all of our locks to fit one key! Fast, efficient and very professional! Now the only lock service we'd use in the Las Vegas area.
Got a flat tire! Called my insurance referred me to pop a lock and they came within 15mins! Great service from Felipe very friendly and so helpful appreciated him being so quick and efficient changing my tire thank you again!
I didnt need them this last time but I know I will someday
So fast, so polite. Great service. Made us feel better in a not so good situation. Thank you!
I contacted American Home Shield Home warranty to get a locksmith to re-key my front door. They assigned Pop A Lock (5191 W. Charleston Bld. # 135) Las Vegas NV. When I didn't get a call from them I called and a party who identified herself as a dispatcher answered my call. After an extensive explanation she asked that I call back, I asked if someone from the company could give me a call. She reluctantly took my information and dismissed me. After a couple of hours I called back and she claimed someone had picked up the message an hour ago and I should be getting a call. After another 2 horsI called again and this time a male answered the phone. It was obvious he was aware of my service request when he snarled and said yeah you’re that service call from the warranty company. He then said they would not be able to come out and that maybe tomorrow or late in the week. I looked up reviews and found that the company has a disdain for home warranty calls - they don't make a lot of money on the call and try to frustrate you into cancelling the request. They are the only locksmith service provider for American Home Warranty in Las Vegas and apparently don't care about customer service to that clientele. So they got thier wish and I cancelled the call.
They got me in,twice. I should get discount . But they came quick got me on my way.
When ever I have a problem, I have Geico call them.
He was prompt and really professional. I would recommend this service to anyone. He was really a great help.
Fast response time! Paul was a courteous and friendly technician, will definitely use again.
Went wayyyy over their quote time without an update. Vegas Summer heat and seen to have no sense of urgency it at least could have made contact to inform that service would be late so we could have made other accommodations. Operator was unhelpful and hung up.
I was in a very bad spot locking my keys up in the car with a 4 year old alone and a 7 year old who is a tad developmentally ill coming home from a bus to no one but this place went out of there way to help me even if flat broke dodie emma wilburn is a Angel they are amazing and im beyond greatful
They are quick and professional.
George arrived in under 10 minutes and unlocked our car quickly. He was very friendly and helpful! He gave us a great recommendation for someone to make us an extra car key for a great price and he was very knowledgeable! We will definitely be going to him for any future issues.
He was polite and went to work to jump start my battery. In a matter of minutes he was done and it was a job well done.
Great abd fast service. Dave helped me out with my car. He was prompt and effecient.
Nick was very helpful and great with my situation he made sure to inform me of all info I needed to know he was very kind and understanding very professional thanks for sending such a great technician
I was quite pleased with the service I received from Brock earlier this afternoon. I found him to timely , efficient , knowledgeable, professional and courteous. D.Gordon
Tech was kinda helpful, I guess. I needed a key replacement, first I paid for a remote key, then they told me they couldn't get that until later this week. Okay, fine. We agreed I'd pay for the regular key now, get it cut now, and then I'd pay the difference later to switch out for the remote key. Tech comes out, takes all my info, unlocks my car. Then freaking informs me that "the system is down" and he can't get me the key until 9 a.m. tomorrow. I'm already in danger of getting fired, this is ridiculous.
Technician was great and provided excellent customer service. I had a particularly hard lock to pick so a supervisor showed up and was able to help out quicky and effectively. Recommend them to friends and family!
They arrived immediately and service was very fast.
After a stressful situation they were so helpful and I would recommend them to anyone. Thank you very much
Great service and great price. You saved me. Definitely recommend you to anyone & everyone who needs locksmith service. Thank you!
George did a great job getting me in my car! Thank you!
Tech was personable, professionable and knowledgeable. Would definitely recommend this service based on my experience.
I met a technician named David. He called me to let me know he would arrive in 15 minutes and arrived in 10 minutes. He was professional and personal. He took 2 minutes to break into my car all while conversating with me so it felt a little quicker. Definitely would recommed to anybody who is unfortunate enough to lock their keys in their car. Thanks, Pop-a-Lock!!
Harry from pop a lock was excellent and very professional. I would recommend Harry and pop a lock to anyone that asks. He was one of the best experiences I’ve had with a company in a long time
Very professional company. Called to confirm time address and problem. Service Tech Mark called to say was on the way. Mark was very knowledgeable and explained what he was doing.
My husband, Mark Stephens’s, review is not showing up on Google Maps even though it does not violate any of their policies or rules. Here it is: This is ridiculous. I called pop-a-lock at 1:30pm on April 11th and the person on the phone told me I would have a call back within thirty minutes to an hour. They also told me it would cost over six hundred dollars to have two keys made. I called back at 2:30pm after hearing nothing & talked to a different person. They told me that they were snowed under & five or six people were ahead of me now & I'd get a call back by 4:30pm. 4:30 came & went & I heard nothing from pop a lock. The next morning I called them back & they said they would text the technician & have him call me. The technician called an hour later & told me that they couldn't make the keys because the equipment to code the transponder was broken & they wouldn't get it back for two weeks. I asked if he had any suggestions for other locksmiths that could do the job & was told that no other locksmiths in Indianapolis could make my keys & that my best bet was to call a dealership. I called a few more locksmiths & found one that not only made two keys, but charged me two hundred less. The tech told me that it was bs what pop a lock said & the equipment to code the transponder was readily available many places in Indianapolis. Yet another Indianapolis company with horribly disrespectful customer service.
Outstanding customer service. Paul arrived within scheduled time frame. He was professional, knowledgeable, and skilled. But what I appreciated most was his genuine friendliness. When I shared that with him. He replied the way I see it. When one of our vehicles shows up for a customer. That customer is not in a good place. If I can take their bad moment and turn it into a positive one. That makes not only them happy. But myself as well. That's an employee who gets the big picture. It's not just about the job, pay, etc etc. It's about people. I know because I'm in the service industry myself. Thank you Paul for turning a bad moment into a positive one. Be safe out there and GOD bless..
24 hour service closed till 5am?
George did a good job. Was not easy lock and he took his time and got it done. All at 11pm at night. Good work.
George was really nice and they got there within 25 min of me calling! If you're locked out just call these guys, they're not expensive and really friendly.
Easy and quick
Picked up first ring, were at my location in less than 20 minutes and they gave me a free coupon book. It was so easy that I almost want to lock my keys in my car again.
We just bought a new house and moved from Northeast Columbia, SC to Lexington, SC. These guys came out the same day I called and rekeyed all the locks on our new home. Now we feel safe and can enjoy our new home. I’ve used this company in Columbia in the past, I’m glad they are here in Lexington also. I highly recommend PopALock.
Harry was so fantastic and professional. He saved my dog from the locked car in a terrible snowstorm. Harry heard my dog was in the car and made sure to get to me as fast as he could. In 2 minutes my dog was safe again. I can not thank him enough. He is a valuable asset to Pop-A-Lock. Thank you Harry!!
Pete was very friendly. He was amazingly patient and knowledgeable to what he needed and do. I really appreciate his kindness. He is good. Thanks Pete
George was great! He was friendly and quick to get the job done. Took him about 8 seconds and $55 to free my keys
Locked my keys in my car, pop a lock gave me a quote over the phone as well as an ETA. The technician Paul was right on time, he was very courteous, polite, and worked extremely fast. I could not be more pleased with the service I received from pop a lock, thank you Paul. I would definitely recommend pop a lock to friends and family.
Locked my keys in my car. Called Amex and they were in touch with pop-a-lock and gave me a time frame of 70 mins which they met. The guy texted me when he was 15 mins away and again when outside my home. Was in and out of my car In 5 mins! Will def use service again.
Great service, arrived in 20 min and launched my car battery very easy
George is great! Reasonable charge and fast! He was at my house in about 15 minutes with two other patrons before me. It was 19 degrees this morning; time was of the essence. I left my keys hanging slightly in the ignition after getting distracted by my outdoor foster cat. In a scramble to try to let him out of sub-freezing temperatures, I also locked my house keys in the car. Thanks for helping me out, George! Both myself and the cat appreciate ya!
Tried to get help in Greenwood IN at 8:30pm on a Saturday was told they would be here within the hour. Oh my that was the last of the good thing that I heard for the night! Finally called back after waiting for 1:15 min then was put on hold after 10 more min of that hung up and called back by this time it was about 10:15pm got someone on the phone put on hold for another 5 min then they got back on the phone wow your not going to believe what they said. I'm sorry but we haven't had any technicians available since 8:00pm you'll have to call back at 9:00am. I wanted to come unglued on the phone but they hung up on me before anything could come out of my mouth. !!!!
Called at 7:02 on Friday night. Was told someone would be here in 30-45 minutes. Got a call back at 7:34 and was told there was no one available to call back in the morning. The on call center called me back at 8 am and asked if I still needed help I said yes. She said she would send someone out. Then got a call back an hour later and said no one was available. I tried to call back at 10am and was again told there was no one available. How is it that you have no one available yet all you do is unlock vehicles? I had to call the local police department and they gave me someone to call and within 30 minutes I was in my truck. Do not recommend!!!
Dave, my technician was great. Very friendly and eager to help. I was very satisfied.
The best and fast service I ever had ( considering it was a Sunday night) Thanks..
A thoroughly pleasant experience with Gabriel of pop a lock - was polite, professional, on time and jumpstarted my car in no time at all! Thank you
Polite, hard workers that seem to be under a lot of stress and pressure! But somehow put a smile on their face anyway! At least the locksmith that came to help me did!! Awesome job!!! EA
Had locked myself out of my garage door and I called Pop A Lock and they were here in 30 minutes just like they told me. Plus I get to track them so I can know how far they are. Best part about it is that they are fast. I had a gentlemen name Omar and he took care of me in less than 20 seconds. Amazing service. Definitely going to recomand them to all my friends and family. Thank u Pop A Lock!!!
Thanks to George it was under 30 min wait from time of calling only cause he had to make one other stop before mine I highly recommend cost 50 dollars and well worth it.