Reviews of Freeman's Lock & Alarm (Locksmith)

Anne 123

The guy who came out was nice, but the guy who I spoke to expected me to pay a service fee of $40.00 charge after I called told him I got ahold of someone, could see paying something but not $40.00 so just saying be sure before you call...

Teresa Ausborn

My mother has Alzheimer's and when I came home to care for her she could not find keys to any of the doors in the house. (She always leaves through the garage). He arrived within the hour. The storm door needed a new handle because the current one could not be unlocked from the outside. I had already purchased one (rare model, had to order) but had not installed it yet. He installed it for me and then we decided to replace the 25 year old door knob and dead bolt to match the new handle (he carries a selection in his truck). Installing those was not simple because the door jamb had been custom reinforced and the alignment was a little tricky. It would have taken me a while to figure out what to do without damaging the inset for the bolts, but it took him only a minute. He keyed the other doors to match the new locks and made several copies for me. Then he followed Mother to her storage facility because she could not find the key to it either. He had to saw the lock off. He had a selection of new ones for her to choose from in his truck which she did. She was very pleased. He was very helpful and respectful. He explained options to handling the door jamb alignment problem and knew how to correct the problem without causing further damage. If that have been mishandled I would have had to replace the door jamb to get the door to lock again.

Anne 123

The guy who came out was nice, but the guy who I spoke to expected me to pay a service fee of $40.00 charge after I called told him I got ahold of someone, could see paying something but not $40.00 so just saying be sure before you call...

Teresa Ausborn

My mother has Alzheimer's and when I came home to care for her she could not find keys to any of the doors in the house. (She always leaves through the garage). He arrived within the hour. The storm door needed a new handle because the current one could not be unlocked from the outside. I had already purchased one (rare model, had to order) but had not installed it yet. He installed it for me and then we decided to replace the 25 year old door knob and dead bolt to match the new handle (he carries a selection in his truck). Installing those was not simple because the door jamb had been custom reinforced and the alignment was a little tricky. It would have taken me a while to figure out what to do without damaging the inset for the bolts, but it took him only a minute. He keyed the other doors to match the new locks and made several copies for me. Then he followed Mother to her storage facility because she could not find the key to it either. He had to saw the lock off. He had a selection of new ones for her to choose from in his truck which she did. She was very pleased. He was very helpful and respectful. He explained options to handling the door jamb alignment problem and knew how to correct the problem without causing further damage. If that have been mishandled I would have had to replace the door jamb to get the door to lock again.

Nathan Merritt

Took an hour to show, and the guy was rude and obviously didn't want to be there

Trip Nick

Quick and professional. Saved me twice in 2 days. Highly recommend them in the Russellville Ar area!!!! Stand up individuals and very professional.

Blake Buttel

We have waited all week to get a key for a Hyundai Elantra. All week he has made excuses of his son not being around, takes care of other customers before us standing st the counter, and called my wife “girl” over the phone. Will never use him again.

Dustin Anderson

Made it as far as a phone call and found them condescending and rude. Wound up installing it ourselves.

Claudia Rodriguez

He arrived within 20 minutes and unlocked the car within five minutes. He did a great job and provided a great service.

Nathan Merritt

Took an hour to show, and the guy was rude and obviously didn't want to be there

Trip Nick

Quick and professional. Saved me twice in 2 days. Highly recommend them in the Russellville Ar area!!!! Stand up individuals and very professional.

Blake Buttel

We have waited all week to get a key for a Hyundai Elantra. All week he has made excuses of his son not being around, takes care of other customers before us standing st the counter, and called my wife “girl” over the phone. Will never use him again.

Dustin Anderson

Made it as far as a phone call and found them condescending and rude. Wound up installing it ourselves.

Claudia Rodriguez

He arrived within 20 minutes and unlocked the car within five minutes. He did a great job and provided a great service.

Andrea Doss

My girlfriend locked my dog in the car at the park and this man made it there in less than 20 minutes and was a LIFESAVER also pretty cheap compared to previous locksmiths I’ve used

Andrea Doss

My girlfriend locked my dog in the car at the park and this man made it there in less than 20 minutes and was a LIFESAVER also pretty cheap compared to previous locksmiths I’ve used

shockerandcopper .

He arrived in about 25 minutes and had my truck unlocked a minute later. Real nice gentleman.

Kathy Biffle

On day 48 of being in the Hospital/Nursing home with my husband who has had spinal meningitis I locked my keys in my car☹️Mr freeman was here on a Sunday and on Memorial Day! He unlocked my car and asked my situation and then handed me my check back. God is good and you will be rewarded Mr Freeman. Thank you within just a few minutes (on a Sunday and

shockerandcopper

He arrived in about 25 minutes and had my truck unlocked a minute later. Real nice gentleman.

Kathy Biffle

On day 48 of being in the Hospital/Nursing home with my husband who has had spinal meningitis I locked my keys in my car☹️Mr freeman was here on a Sunday and on Memorial Day! He unlocked my car and asked my situation and then handed me my check back. God is good and you will be rewarded Mr Freeman. Thank you within just a few minutes (on a Sunday and