Reviews of Northstar Locksmith (Locksmith)

113 W Northern Lights Blvd # F, Anchorage, AK 99503 Located in: Great Alaska Mall

Average Rating:

DESCRIPTION

You have the information of real people who use the services and products of Northstar Locksmith (Locksmith) around Alaska area.

At the moment this firm receives a rating of 3.8 out of 5 and that rating has been based on 57 reviews.

You must have seen that it reaches an opinions average is really positive, and it is founded on a large number of scores, so we may be pretty sure that the score is quite reliable. If people have bothered to give their review when they are pleased, it works.

You know that we don't usually stop to set opinions when these are correct and we usually do it only if we have had a problem or issue...

This Locksmith corresponds to the category of Locksmith.

Where is Northstar Locksmith?

REVIEWS OF Northstar Locksmith IN Alaska

Fran O'Donnell

Called to get help with doorknob replacement and they were here within 15 minutes! Friendly, reasonable and done quickly!

Thomas Tunnell

Always helpful

Kim Shore

Tom Tunnell

They helped me with locks and keys.

Hannah Farnham

Excellent. Locked myself out of the house. They were there in 30 minutes. Saved the day!

Sofee Weske

Called on a Sunday at 5:30 am when i was locked out and someone was there to fix my door within 20 mins! Awesome customer service and very professional!

Kathryn Wheelehan

I think it's a matter of one employee spoiling their reputation. He was awful to talk to on the phone. Our company will not be using them again.

Alison Kelley

Very quick response when I was locked out of my house. Affordable, polite. Only had to wait outside for about 45 minutes.

Tina Spears

I had an issue that was resolved quickly and much more easily than I thought was possible, due to Yin's superior service and expertise. I have never been disappointed by these folks at Northstar!!

Danielle davidson

I had what was quite possibly the worst experience . I walked in and the lady at the front desk treated me like I was trying to make copies of a key I wasn’t authorized to make copies of and was extremely rude . I was trying to make copies of a do not duplicate key to a building I own and she wouldn’t even give me the opportunity to ask what kind of documentation she would need before she started giving me attitude and being snarky . Will not be giving these people any of my Business . I would never look at and talk to a customer the way this lady did , very unprofessional, however I went to able locksmith and they were polite and got me taken care of !

DjChonga AK

Flash White

called ahead and they had the blank I needed. Cut keys fast.

Amanda Mullen

Great company. Only place to call when you need help.

Julia Keeling

Michael

I'm a property manager so I often need the services of a locksmith. I've used Northstar Locksmith both professionally and personally. They are responsive, personable, and do good work. There are occasional hiccups (when you are in high demand and do as much work as they do its bound to happen) but they have always been good to bounce back and make things right. This is why they are to go-to locksmith for many in the real estate industry.

Carrie Schliesing

Been using them for 7 years. I run a real estate business and real estate services company. I need keys that work and sometimes rekeyed. I can count on their services every time! Professional and quick.

Sarah Smith

Local family owns this business. Great customer service, showed up next day and has responsible prices! I'll be using this company over Action or Able.

BESmarT Driving Academy llc.

Miranda Raber

Working in the Property Management and Real Estate industry there is NO OTHER locksmith I patron! North Star is AWESOME! Good prices, good service and good attitudes - what more could we ask for?! Of course, with keys there are things that can and do go wrong but when these things do occur North Star stands by their work and will do a job over and over until it is right! Realtors LOVE North Star Locksmith!

Ben Porotesano

Very professional

e nos

Stay away from these guys!!! When I called to get re-key of my house after renter left, I was told that the locksmith would be there at noon exactly, due to my busy work schedule, promptness is important. At 1220, I called, person who answered was rude, told me “hang on a sec” without anything introductory or anything. He eventually came back and I started asking where the locksmith was. He started shouting at someone else mid sentence. Apparently after doing some checking requiring me to call back 3 times, my job was cancelled with no explanation. He said he wouldn’t be able to get me in for two more days. I asked if he was able to give me a discount on price due to the big debacle. He simply said no, not explaining and being very flippant.

Dean Johnson

Not open whe. They say they are

Robert Suenram

Came through for me and they were able to diagnose and fix my keypad lock

Nathan Johnson

These are the best locksmiths in town!

Daniel Bird

When I went to get a key made, they let me know that there was a promotion at the dealership that would save me money. They could have just charged me their rate and I’d have never known. I’m very impressed and will use Northstar Locksmith if I have future needs!

Ico Spawn

Made a mistake and lock myself out of my car. Called around and found out that these guys are the cheapest. They were quick and professional.

Lynden Carola

Had them rekey locks and wanted combo locks reprogrammed. The guy could not or would not fix the combo locks. I asked if they could be replaced. For some reason he did not want to do that or it was out of his skill set. So he messed with them and charged me $350.00 for that visit. My front door doesn't lock at all now. I had to cancel weekend trip to hire another locksmith to secure my house.

Vincent Gonzales

Elizabeth McCarty

the guy didnt even show up at the scheduled time or at all.

TheEntirePopulationOfVenezuela

Quick and professional

Evan Griffith

One word. Awesome

Nick Jessee

Quick and professional - saved me about $130 on repinning a car door lock that another locksmith had insisted was necessary. Instead Steven fixed the key and I was in and out. Great service, highly recommend.

Brandon Capps

nothstar lock is amazing in every way and the best in town i will all way go there for any thing i need help with

Mark Steffek

Gary Peltola

Brady Borum

Went in to have a key cut for my place of work. I take in my business card and the key and before I even get two words out of my mouth to tell him what I need this prick (Steven) cuts me off and starts talking over me. I was a little put off and said "yeah I was just curious as to what this would take" and got a "if you listen I'm telling you what you need". Thanks champ; I got two words out of my mouth. Think before you speak, we own 12 different facilities and I'll make sure none do business with you.

Shayleene Evans

They are amazing. Great customer service. Got me into my home fast.

DONAT DONI

Very helpful

Larisa Carlon

jay brandt

Fred, the safe technician, was wonderful. Office staff was cordial and really helped solve the problem...would go there again.

Rick Cherrington

Chance White

Haak and Linds Johnson

This company is very rude and unprofessional. Stay away.

Adam Hartig

Had a great experience with Northstar today re-keying my new home. I had to reschedule the appointment 2 times and they were very understanding. Locksmith was on time and did a great job helping with multiple different locks and needs for the property. I will use them again.

Talani Mack

These guys are of no help. Told me they do cars then when I drive all the way from Muldoon they say they don’t do auto vehicles. Waste of time!!!

Sarah Walters

Helen Lam

We lost the key for our roof box while on vacation, and the staff were very persistent to get it open. It was a double-sided key, so very difficult to get into.

Kelly R

I had lost the keys to my mailbox and they got me an appointment the next day. Service was very fast and eveything went smoothly. I had called Able Locksmith and Ace Security to get a quote but they were going to charge me $30+ higher than what North Star had charged me. Very happy with their service!

Distant Rhythm

Called middle of the week middle of the day, Wednesday @11:30 am, let it ring for a few minutes no answer no voicemail.

Scott Kohlhaas

Don't use this company!!! If you do, you'll be sorry. We called this company to have someone come out and fix our broken lock, and they sent out an unprofessional loser who looked like he just got out of prison (with his jailhouse sweats still on). The guy said he needed to get a part to fix the lock on our door, took the whole mechanism and never called or came back! Now we have to buy a new door. You are really taking a risk when you hire this "company" to fix anything. We called the company to get satisfaction from them and we never received any answers. These guys suck!!!! "Hate" is too mild a word for what I think about this pack of thieves!

Elijah Cabinboy

Website and store says store is open til 6:30pm. Tried to go to the store at 6:00pm, unfortunately the lights were off and open sign was off. No sign saying why they were closed.

Qenna O

Kevin Turkington

I called another locksmith, put on hold and waited over 5 mins and finally gave up and called Northstar who I’ve used in store. I needed some locks re-keyed and they arrived within 30 mins of my call and took care of it before an hour had passed! Thank you Northstar, you’re awesome!

Bernard Sullivan

Thank you for all my locks and keys supplies

Grema Nolan

Joel Smith

The Most unhelpful mean people I have ever had to work with. I would give a 0 star if I could. We are trying to re-key a building at my work and all I got was very rude remarks and very mean employees. Will not ever do businesses with these people. They are not someone I want to work with EVER AGAIN!

Kat W

They where able to quickly unlock my car and coustomer service was amazing : ) !

Business Hours of Northstar Locksmith in Alaska

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Northstar Locksmith en Alaska
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