Reviews of Action Security Inc (Locksmith)

Trudy Conway

Courteous staff. Can be pricey.

Kevin Applegate

In the first part of June I visited Action Security looking for a safe. The owner wasn’t in that day so we got as much info as I could about what they had, not long after leaving the owner called and said he could meet me at the shop, so I did and agreed to order a safe. It has been over a month since placing that order I have asked for updates, apparently they only have one person that knows anything about orders and he seems to be always gone on a “job”. I have asked numerous times and had little reply. Last reply the owner Scott said he’d call the next morning and get back with me. Well it’s been 5 days and still no update. I’m not impressed with the communication and seriously thinking about canceling the order and getting my money back and going to the other locksmith for my business. Seems like he had no problem taking my money but at this point I don’t even know if the order was placed. Just can’t figure out why nobody else in the shop can pick up a phone and find out any info on orders.

Kyrie Schryer

I typically get custom keys made here. These guys hand cut keys so I don't have to worry about the key not fitting in the machine. Now I've got a whole set of customs and each time, these people have been super helpful and nice

Bobby Burns

Fantastic Store, Great Service!!!! Total Security Company, your one stop shop, both Business and Residential. Also Car security, wow they do everything!

Shaun Combs

Crew changed out door knob and deadbolt on front door. Owner went out of his way to track me down and clear up some billing issues.

Jerry Fetta

Great company that truly cares about their customers!

Tyler Williams

The staff are all pleasant to work with. I've had some good experiences here but quality has been pretty hit or miss. Half of the times I've had locks rekeyed have required a second visit to the store. I suppose I should start asking for someone to come out to my place to make corrections. I'm am a landlord and have a lot of locks rekeyed. I'm going to look for another provider who is more reliable.

Chano Williams

Varieties of fun keys. Excellent service.

Lukia White

I called these guys needing immediate service. I could tell they were very busy, but the salesperson I spoke to (Susan) was incredibly polite, and understanding. I needed to change the locks at my place, and someone met me within the hour. He was very nice, and obviously knew what he was doing. My door is a very old door, and it took a while for him to rekey it, but he kept at it, and still kept my total at the quoted price I received. Absolutely amazing service, quick, and efficient. Definitely sticking with these folks in the future!

seth9211

Locked my keys in my car so they sent someone out to me right next to the shop dude hit it with a wire hook was done in 2 minutes and it ccost $85 cabies do it for $25 I found our right after

Darcie Shaffer

We had a lock break unexpectedly at work on the front door and needed to have it fixed immediately. The staff at Action Security was very kind and professional and saw to our needs immediately. We could not have asked for better service. I would recommend them to anyone.

Rick Whitbeck

Couldn't be happier - Scott and his crew have always taken good care of me, but this time, when I really needed them, they stepped up in a BIG way. No other security and/or lock company in town can compare. Great job, Action Security!!

Malachi Swagerty

This has been the most unprofessional business encounter I've had the misfortune to deal with. Coincidentally, the owner Scott is never available when requesting for an update on an order. Don't even get me started with Walt! He is the most lazy, unprofessional person I've had to work with thus far! This company is so unorganized they have you running in circles for months for your own order. Honestly, it seems like they are just trying to steal your money. Take your business elsewhere!!!