Reviews of Pop-A-Lock of Birmingham (Locksmith)

Average Rating:

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You will be able to see the opinions of people who are using the services and products of Pop-A-Lock of Birmingham (Locksmith) in Alabama.

Now this business receives a rating of 4.2 over 5 and the rating was based on 104 reviews.

As you can read, it has an average rating is quite high, and it is based on a very large number of scores, so we may be pretty sure that the valuation is quite credible. If people have bothered to rate when they've done well, is that it works.

You know that we don't usually stop to give reviews when they are positive and we usually do it only if we've had a problem or incidence...

This is included in the category of Locksmith.

Where is Pop-A-Lock of Birmingham?

REVIEWS OF Pop-A-Lock of Birmingham IN Alabama

Kelisha Saulsberry

Serena Parker

I work at a local vet's office and one of my client's locked her dog and keys in the car with the engine off! I called Pop-A-Lock and they were here within 10 mins and had the door open in 3 mins. The guy that came out was super friendly and professional. The price was also affordable. I won't use anyone else for any future issues.

Jarissa Venters

Very nice gentlemen, I think named "Don", came back on duty after his shift had ended specifically because he was the closest person to my dead battery. He got to me in half an hour less than expected! Very professional, very efficient, and still reassured me that the problem looked to be only my battery rather than a more frustrating problem like my alternator or starter. Very glad we asked for a business card, and we will contact directly if we ever need more complicated help.

Suzy

I locked my keys in my car and called Pop A Lock to come unlock my car. They were friendly and courteous and there in a hurry! I will definitely call on them again!

carl glass

Gwen Taylor

Jessica Wade

Candy was extremely professional and didn't take long to get to me at all Had me in my car in less than 30 seconds once she started

star tran

Horrible

Claire Raley

Fast and so helpful! Marquandarius was awesome! Thank you!

Melanie Mcgraw

Michaela Shipp

Today I accidentally locked my keys in my trunk. Something I’ve never done before and will never do again. Even though there was originally a miscommunication between employees, that caused them to send the wrong type of associate, they remedied the situation immediately. I had a great customer service experience today with this company. Every employee I spoke to was so polite and helpful I didn’t even care that the original service was not what I needed. Thank you to Christie, Toney, and KD! You were all so great! I hope I never have to call you again though.

sharon jackson

Kristin Elder

I locked my keys in my car a few weeks ago. When I called my insurance company for road side assistance, they dispatched pop a lock. They showed up quickly, easily unlocked my car and I was on my way. The experience was pleasant and the worker was efficient and so polite! Thank you pop a lock of Birmingham!

melanie thomas

The staff here are friendly, quick and knowledgeable! The employee that came to help me with my car worked efficiently and was able to get me on my way much faster than i expected. I was so impressed. In a time of stress- he really went out of his way to make sure i was taken care of and road ready. I spoke with the manager to let her know and she was also quick to call back, kind and very appreciative of my business. All around great experience!

Mia Briggs

Absolute best company to get help with car problems!! Jen helped me quickly and took care of my problem in a fast and friendly manner. I was so lucky to have them to call! Pop a lock is the place to go. It’s affordable and they come very quick with little wait time.

Tim Collins

If u have a flat and after market rims don't bother to call them!!!! Girlfriend and 2 kids sat on interstate 3 hrs..had to get a tow truck company to change the tire... a 10 min job

Sam Laws

Great service and extremely fast. Used with my roadside assistance and she was very professional. Got the tire changed quickly and even recommended the closest GOODYEAR.

Robert Smith

Emily Martin

They were friendly and very fast.

Lynn J

The phone rep was very helpful and it took maybe 20 minutes for the locksmith to arrive at my home. They got my keys out of my vehicle with much ease. Although, the tool they used to prowl open my car door, I realized that I could have found it online for the same amount that I paid the locksmith. But, either way, this was a fairly decent company and I had a good experience with them.

Blalock Flooring

Nikka was early and super friendly and efficient at her job. Would 5/5 recommend

Rebecca Hatten

Used a year or so ago when having issues with corrosion on my battery. Guy who came out was prompt, charming and gave us several tips to try to keep the battery going and save us some money. Highly recommend Pop-A-Lock Bham as they seem to hire people who really care about the people they help.

Crena Smiley

They were fast.

earl frison

$144.00 for 15min to unlock my door in homewood wow!!!!!!!!!!!!!!!!

NATASCHA collins

Angie Mcalister

Fast, professional, efficient, and cheap. I will forever be greatful for this company. Highly recommend.

Joshua Pleasants

The response was timely and the person that came out was quick and nice. She made sure everything worked before leaving. I understand there were limited people to respond to an entire city at 12am, but I felt as if I was taken care of in a timely manner. The price was fair as well.

Chelsea Peeler

I have used Pop-A-Lock three times (unfortunately). Each time, the staff was very professional and efficient throughout the stressful circumstances. I highly recommend!

sandy lawrence

I had to give them a call on the worst day of my life when my mother passed away. I needed to get into her lock box due to a break in and the keys being stolen. The local manager came to my home in less than an hour popped it open. I would never use anyone else AWESOME Service.

S lihl

Their first technician couldn't open it so they have another technician that comes in 4 hours later. Meanwhile it's 30 degrees out. What awesome service. So I just called 4 hours after my first attempt to get my door unlocked and the price went up. When I asked why the lady said probably because of the "time." Mind you my first call was around 11pm and the second call was around 5am.

Febra McGuire

The man that came to me was AWFUL and not professional. I would not recommend this company for anything. Left me the COLD with no communication.

Ammie Staggs

My battery died one morning after work. They were there within 15 minutes of me calling my insurance company. Very nice man and very professional. He saved my morning!

Bridget Rose

It was easy to request an email estimate or ann estimate over the phone. Since it was nearing 9 p.m. we asked the dispatcher for the cost if we waited until the next day to have our opened. She gave us that price to allow us to compare. Once the technician was confirmed and in route, he updated us on his estimated arrival time. On site, he worked professionally and efficiently. This was a great service, and I recommend them.

Nathan Williamson

Super quick! Like amazingly quick. Didn't even know what to do with myself afterwards because I was thinking it was going to take forever

Marsheika Caldwell-Shamburger

I called my emergency roadside assistance service for a tire change and they sent Pop-A-Lock. Don showed up with a kind spirit and a friendly smile. He was very attentative and he changed my tire with lighting speed. All-in-all a great experience. Thank You Don!!!!!!!!

Courtney DeLoach

Rocky was WONDERFUL! VERY quick and convenient. I recommend this to anyone that locks their keys on their car unexpectly.

Brittney Barnett

Pop a lock has saved my butt more than once. Candy is awesome!! So glad to have reliable folks to call on when I need help.

Adrian Alcaino

Quality service! Give them a try.

Lucy Rodriguez

Awesome

Tony Martin

Very good customer service

GamersOtakusUnite

Waited an hour and 19 minutes past the 40 minute eta. Tech never called to update, I had to keep calling just to get a "he's on the way" or "he'll call you" and still had to pay full price even through a basically 2 hour wait with no update communication, and the Tech took a good 25 minutes just to pop the lick. it was the worse service. Literally never ever using again.

Stacy Chambers

John was very nice, friendly, quick and efficient. Way to go!

Andrina L

They have helped me before. This time they could not help me in the area I was in. They were nice about it in customer service. I am proud of them for "saying no" with class. I will continue choosing THIS locksmith company, POP-O-LOCK

DirtroadHonkyTonk .

I work in Homewood and have called Pop A Lock several times for my clients . They are always super fast. The techs are really nice and professional, it means a lot when you are already dealing with a stressful situation !!

Verna Gates

They kept me waiting for more than two hours. I called four times and each time they assured me someone was on the way. I finally drilled down to find out they had never really gotten in touch with a technician. They promised someone would call me and they never didThey were just stringing me along knowing I was a woman alone in a parking lot and it was now past midnight. I would NEVER call them again.

Lamardo Christopher

Bryan Moreno

Meghan McCay

Pop a lock came to my rescue after my 2 dogs locked me out of my work truck lol. Their service was fast and friendly!! Thank you so much for awesome service!!

Nathaniel Ikard

Terrible service which was never expected. Ive been completely out of gas and currently stuck in Birmingham. I had got in contact with a representative and was told ovwr an hour ago that somebody was on the way to help. Well its 2 am and ive been down here since 9. I suggest if you have any other options amd i mean any go with either becuase its taking far too long and I do not recommended these services. You are better off praying for a miricale of finding some other way of getting back on the road. Nice people though just horrible service. Id give 0 stars if possible

YCMG Gweedo

They currently have no locksmiths in the Birmingham, AL area, very disappointing.

Mohammed Ali

By far the best pop a lock I ever tried. If I can give them 6 stars, I will. I locked my keys in the car and they said 40 minutes to get to where I’m at and they took 15 minutes to get to me. I’m surprised I seen negative reviews. They must have mistaken them with someone else. The guy was super nice and super knowledgeable. I will definitely use them again if I ever get stuck again.

Shiloh Lord

Candy was incredible! She was able to assist me in less than an hour from arrival to completion! Thanks pop a lock for hiring wonderful people at great rates!

Cassie Slaten

Don was amazing he was in my car in less than 5 minutes great personality amazing service

Sharon Payne

Call this company to open my trunk on my 05 Ford Mustang. Recieved a call from a young man telling me his manager said my trunk could not be opened . i locked my keys inside. Called another company and my trunk was opened in less than 10 mins! I can respect a company more if you just say you dont know how to perform a service.

Matthew Glover

Variable Volume

False advertising. They say they are available throughout the Birmingham area and said they could not come to Adamsville. Liars... And now they reply are correcting their potential costumer that they are wrong?Seriously?this is not how you address a potential customer. I will never use your service.

Jaz S

This was one of the best experiences hay I have had with a car technician. Nika was very knowledgeable, professional and fast. Thank you, Nika!

rickell irby

Wish I could give a negative 5star rate!!! Called and was told estimate time of 45mins called back an hour later was told it would be another 45 mins......the tech guy called said it will be another 45 mins stuck by train so long story short I call at 11oclock its now 130 still no service!!! NEVER AGAIN!!!!

jixue li

why this company no address information?

Joe Brown

Renee

Fast and friendly service. The tech was very professional and opened our car quickly. I'll make sure to always use Pop A Lock!

April Mejia

Pop a lock was super fast and polite and very reasonable price. Pop a lock is the best in Birmingham!

Todd Hewitt

Jacob was prompt and came 15 minutes ahead of his schedule time he was in my car in less than 30 seconds if you deal with Pop-A-Lock you will be happy if you get Jacob you will be beyond happy God bless him

Amanda Price

I have used them for tire changes after having a flat tire and used them after locking my keys in the car. Fast service and friendly workers. The fee is very reasonable compared to other places.

I am Mongo

John was very fast and courteous. Thank you for the tire change!

ant awesome1

On time and fast

clark chambers

My wife had a flat. They came out in a timely manner and got her back on the road. Excellent service!

TheMayb63 .

Jensen Miller and Candy came to rescue me while stuck at Walmart for over 3 hours. I mistakenly locked my keys in my trunk. Candy with the assistance of Jensen had me back driving within 10 minutes. Thank you so much ladies for your superior and exemplary service.

Larry Myers

Carissa Anthony

Fast, friendly, and competent. Made having a flat tire not such a bad experience.

Victora Lewis

Amazing customer service ! Will definitely use again and recommend!

Ashly Mcdaniel

KattDaddySax !

Kyle Thompson

Awesome

Kristin Pierson

daniele barker

Nika did a fantastic job assisting me with my lock out. She arrived quickly (ahead of estimate) and quickly had me on my way home. Thanks for the great service.

Chris Warner

Good fast service, literally the only people you can call and ungodly expensive. Better idea is to find someone around that has AAA or better yet check and see if a nearby venue has the darn airbag and reach pole. Why cops don't have these and help people with em I don't know couldn't tell you. Edit: ah you're gonna make sure you charge about the same as the other guys? That's called price fixing, it's manipulative and predatory; hate you right back! Hope the under the table locksmiths(some of them your employees) run you out of town!

Cheef G.Class

Overpriced and Under trained, these guys exist mainly to serve insurance company needs more than the general public.

Robin Valdez

Great service! Fast, professional and polite. Highly recommend.

Jess Brown

Used this company for roadside assistance this morning. The gentleman who helped me was super nice and got everything taken care of very quickly. Highly recommend.

Jordan Dollar

Fast efficient service.

Lydia Jones

The service was great. The ETA was less than what was provided and Jacob was wonderful.... I was in my car in a matter of seconds and I was given additional information in case they are needed again... As they will be... Thanks PopALock

Cece Wilson

Brittany Fischer

Julia Beisel

Fast, effective service. Would definitely use them again.

reginald newell

liberty 33254

stephen vinziant

wendy roberts

Spencer Shivers

Great experience tonight with John from Pop-a-Lock! Couldn't have asked for a better experience. Great guy and a pro at what he does. I was even sent a txt msg that allowed me to see in real-time his cars location on a map as it traveled to my house... along with a picture of the car to be expecting. Overall great experience! Above and beyond what i would have expected!

Shane Fuller

Super fast and friendly service. Car was open before I could blink.

Devin Crenshaw

Apparently they contract their work after 9pm? Didn't know that, and I wasn't told when I called. My car was stuck in a place notorious for drug deals and a murder happened there last week. Had to call dispatch after 30 minutes to get him to call us. Then he said 30 minutes. Then he showed up an hour later and didn't say sorry or even bother giving an excuse. Then he said it would be 130? Pop a lock has always been $65. Didn't even have his head in my direction while he was telling me. 2 stars because he got it open in 10 seconds. I asked if he needed my license and registration he said no. Then we just stood there for a few minutes till I asked if he had paperwork. He said no. I said I needed paperwork and he started laughing and said he would email a receipt. It been 40 minutes and no receipt. Pop a lock should at least let people know they're not getting actual pop a lock employees. Just lazy bums with air wedges and high prices.

willow3492 .

These guys are fantastic! Rocky got me back in my car within 3 minutes of arrival time.

Candy Collum

Just had the quickest service experience I have ever had with ANY Roadside assistance company! My service tech Tim was quick, knowledgeable and provided a top-notch customer service experience! Kudos to Tim and the Pop-A-Lock team!

Ashleigh Wade

Pop-A-Lock took care of me when I locked my keys in my car!!! The technician got there fast, was super friendly, and efficient!! I don't always lock my keys in my car...but when I do...I call Pop-A-Lock!!

Whitney Markray

Marquandarius young was so nice and did a great job ! I recommend this company

Lindsey Waldrop

Very helpful and polite. Decent amount for wait time

Robert Burns

Not the greatest. Overpriced for what you get.

Jonathan Foote

Pop-A-Lock is the only service in Birmingham to call if you are locked out of your car. They are extremely polite and are very timely. I would highly recommend.

Allison Cornelius

I have needed this service a few times as have my college aged kids. Every time they came the service was prompt and the person was professional and courteous. Great company to do business with!

Jonathan Barbee

Always fast and affordable.

c vance

Fast and affordable

Eric Cole

Storm Smith

These guys saved me after I originally called a different locksmith service who never showed up. The man who's name I have forgotten was very friendly and obviously helpful. He also showed up before the estimated time of 30mins. I was very pleased with the company's service.

Business Hours of Pop-A-Lock of Birmingham in Alabama

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
12AM–11:59PM

PHONE & WEBPAGE

Pop-A-Lock of Birmingham en Alabama
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