Reviews of CommonWealth One Federal Credit Union (Loan Agency)

Candice Kenny

I have been a member of this Branch since 2007! I am beyond thrilled with their service! I have 3 issues with my card/account since opening my account. Each and every time it was resolved with success and ease! I have also moved twice out of the immediate area since opening my account. Both times I have been told no matter where I live, I can always update my address with them and always keep my account! Never had any issues with their customer service! Always encounter the friendliest people. They treat you like family and that means a lot to me! They geniuley care about the customer and will go beyond lengths to satisfy you! MAJOR KUDOS to COFCU!!!! You have gotten a LIFETIME MEMBER!!

Daniel Chinagorom Amadi

I love Commonwealth One Bank because it beautiful bank, good people and all that.

Melissa Sharp

Too old fashioned. We got an auto loan (with a great rate mind you) but they keep locking up our funds in our savings account that are meant to pay the loan and won't let us transfer. I'm on the phone with them or driving down to pay it in person all the time. Not worth the time...

Anita Henry

Have been using their service since 1986 and I'm pleased with their customer service

Adrienne Spencer

I had 3 overdrafts at the Commonwealth credit union because the ATM is old school. When you deposit cash after hours .The money does not clear until the next day when someone count it. How old fashioned is that. About a month ago I had 3 overdrafts. That was my first time. Mr. W did not have any consideration for me and only credited 30 dollars back into my account. He act like he didn't have no understanding he was not easy to deal with. He made me feel like I had to beg him for help and be extremely nice to him. The credit union really needs to get up to dated AMT's machines installed. I will say the employees are pleasant and very nice tho.

Lauren Jefferson

Reading other reviews now I know this is an old fashioned Branch the web pages load forever you can't get into your account you get failed messages when you're trying to sign up for online bill pay you get error messages when you want to send them a message online and now they have to count the money and it doesn't even deposit right away that's that's sad this bank is from the stone age's you all can keep it I'm out!!!

BRIAN QUINN

So very impressed with the professionalism, the knowledge, and the care and concern alotted to me. I felt like an important human being, not an account #. Thank you especially to Tammy. SHE RULES!!!!!!!!!!!

Kimberly Wilson

Have been a member for over 20 years! Always great service.