Reviews of BoatUS (Loan Agency)

5323 Port Royal Rd, Springfield, VA 22151

Average Rating:


We have all the feddbacks of people who are purchasing the products of BoatUS (Loan Agency) near to the state of Virginia.

At the present this business receives a score of 4.3 out of 5 and that score has been calculated on 21 reviews.

You must have seen that its rating is high, and it's founded on a large number of opinions, so we may think that the rating is very accurate. If many people have bothered to value when they've done well, is that it works.

As you know, we don't usually bother to give opinions when these are good and we usually do it only if we've had a problem or issue...

This Loan Agency corresponds to the category of Insurance agency.

Where is BoatUS?


Sonia Ramirez

Sean Tanev

L Guthrie

So far my experience has been awful with Geico BoatUS. My claim started over a month ago and nothing seems to get done. I've called several times and was lied to about when the claim would be settled. Called today and yet they still don't have answers. Don't tell people 3-5 business days and not follow through. Now on the 9th business day and no answers. I'll be looking at different insurance options after this experience.

Sérah Williams

Michael Ramos

Steven Seiber

Stephanie Raps

Annamaria Azar

John Huston

Insure your boat with Boat U.S.! Use their boater assistance if you get stuck out at sea! They have the greatest employees!

Youssef Azmy

Lorraine Huff

Love working for BOATUS!

Todd Green

Update: A claims manager did contact me and resolved the immediate issue with a two month outstanding invoice. The individual indicated that they were going to examine their back-ground handling processes to determine where things can be improved. Terrible service from the insurance group. Basically nothing happens on your claim unless you continually follow up. You have to constantly call and send e-mails to get the status on what you've submitted. If you're able to reach your adjuster directly their response will make it clear that they haven't done anything but will get right on it. Same situation with the surveyor in the field.

Derek DeBord

Boat Owners Association The U.S. is top notch. No one is looking after boaters rights and keeping an eye out for boaters like BoatUS. I do work for them as a contractor and that what makes me very knowledgeable about their operations and practices. I will always be a member.

Lorraine J Dangerfield

Growing boat carrier, with huge diverse group of employees; all about serving the member, and being the best in the industry while growing.

Carlton Barnes

Max Axiom

Its Fancy! They really care about boaters!

Simone Popo

Angela Lucas

Terrible Service!!! Our claims adjuster, Simone Popo, was completely unresponsive and hasn't responded to a single email that I have sent them... and I has specifically asked for a response to each one and pointed out how unacceptable it is that they have not responded to them. We submitted our claim TWO months ago and we are STILL waiting on approval in order for the marine to begin the work. I have had to follow up every step of the way. We were informed that they would look into whether or not we could bring it to any marine to be repaired or if it needed to be a preferred shop... two weeks later I called to ask what the status was and were told they were waiting on the adjuster to submit the form... I follow up, the adjuster forwards me the email where it has been sent two weeks ago... I follow up again and am told they are waiting on an estimate. Would have been nice if we had known they were waiting on us and that we could take it anywhere! Now the boat has been sitting there, with the estimate submitted, for a month.... and the show still can't work on it until the insurance provides approval. I call again today, and they claim they can resolve this today (we shall see..) ... but again, why do I need to keep calling to keep the process moving along?! Unacceptable. Would have been nice to have our boat before the 4th... now that has come and gone and we are still waiting.

Christopher Williams

James Gagnon

Need a tow? Very reliable, friendly, and professional. We purchased a boat and 2nd time out, we needed a tow. Purchased the tow membership on top of towing fee and it has paid for itself! These are family oriented and very professional people. I highly recommend BoatUS!

Zach Payton

Awesome great customer service vey helpful well worth it. In and out of the water

Business Hours of BoatUS in Virginia



BoatUS en Virginia
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