Reviews of Central Bank - Mortgage Department (Loan Agency)

Jeremy Giles

Mike Brown and his team in the Central Bank mortgage department did an excellent job with the mortgage of my home. I was very impressed with the timely mater that they processed the mortgage and also with the personal customer service that I received. I was moving in from out of state and even with that challange they made the process as seamless as possible. They answered all of the questions I had and helped me reach the tight closing date that I set to make my move possible. I would highly recommend Central Bank to any one looking for a mortgage.

Kelcie and David Hansen

I love everything about central bank and the construction loan department is superb! But the final loan officer (brad carter) that I have dealt with was just lazy. I had to keep calling him and seeing what the next step was and he wouldn’t look at anything I sent to him until I called him then he would look at it. But the follow up loan people was great. This is my second final mortgage with them and both final loan officers wasn’t that good

Don Campbell

The process went smoothly and the staff was professional, curious, and cheerful. I would do it again!

Jill Heaps

Great customer service! Central Bank really cares about their customers! Would highly recommend!

Tyson Hardy

Great bank. Mortgage department is always very friendly and able to answer my questions. They always seem happy. Great customer service, and very competitive rates. I would recommend them to anyone.

Cynthia Harward

I am grateful that my loan stays right there at Central Bank. They are really friendly and I can discuss any concern I may have with real people not robots. Thank you!

Craig Crandall

Central Bank has been very good to work with over the years. I am always able to get ahold of them on 1 phone call. A friendly non recorded person answers my calls every time. This is so important to me. I have recently worked with Dave Manning in the mortgage department. He has helped me with many projects and is very easy and professional to work with. This latest project was by far the hardest one and he stuck with me and made it work! Thanks Dave and Cental Bank !!! Liz Crandall

Russ Jensen

Friendly and professional!

Mark Johnson

Getting a mortgage with central bank was a amazing experience they was very kind and professional made my experience unique and made me feel special

Gram and Gramps Clanton

I greatly appreciate All the help from Dave Manning in moving our construction loan into a mortgage loan. He really knows what he's doing. It's been a pleasure working with him. I have found other departments I have needed help from in 2 other locations extremely helpful. I am really happy that I found this bank.

Heidi Hansen

Dave Manning went above and beyond for us. We did this long distance and he was there to answer every question for us. Thanks Dave, it was a pleasure doing business with you!

Tyler Heaps

Great to work with. Quick and easy loan process!

Nic Jones

Very friendly and knowledgeable.

Eleisa Brown

Helpful and friendly. Good to work with.

Jody Jones

Mike hits a homerun again for the refi! Quick and easy!

Joey carter

Everyone is very helpful and friendly. They work with you to get the best loan terms possible.

Brad & Brenda Black

I have done multiple loans with Central Bank and they have always done a fantastic job! They have great service and have always taken good care of me. I love how they never sell their loans. It's a huge benefit being able to call or drop by a branch and talk to a real person with answers to my questions. I would highly recommend them!

Ricky Mast

David at the Provo Mortgage Department was great to work with!!

Grant Barber

Dave Manning, one of the mortgage officers, helped our family get a loan for our first home. As a first-time homebuyer, I relied very heavily on the expertise of Dave and the support of Central Bank. The rates and programs available to me at that time were competitive and what I wanted. My account with them has been a great experience.

Sydney Randolph

Such a great bank and such a great department! Love the employees, they have such good service!

Gary Francis

We are always treated so well at Central Bank. They have always made the loan process and any other transaction very easy and NO stress. Love doing business with them.

Jared Critchfield

Great bank and top-notch mortgage department! Best around.

Jason Pack

I just did a refinance. Had gotten my new mortgage in December when rates were higher. Central Bank contacted my recently to tell me that rates had gone down enough that a refinance might be worth it. We went ahead with the refinance. Central Bank quickly finished it. They were professional and let me know what was happening.

Ryan

Dave Manning at Central Bank mortgage up to me refinance my home loan, and it was a very pleasant and easy experience. I highly recommend Central Bank mortgage to anyone needing a home loan.

Swayzie Jane

We love central bank and have banked with them for 25 years. If you ever need a mortgage they will do what it takes to help you out with all of your needs.

Aaron Brown

They are easy to work with, friendly, and care about everybody that walks in the door! Great bank and people to work with!

Jim Carly

We have been members of Central Bank for 25 years. We love banking with them for all our needs.

Beau and Emilee

Central Bank was so easy to work with. They went above and beyond our expectations. They were always a step ahead. We appreciated the great and competitive rates and the honest and friendly service. We love how easy it is to pay our mortgage at any branch (if we don’t mail it in). There are no hidden agendas. Will use them again for sure!

Suzy Oviatt

Amazing bank and customer service!

Robert Duff

Excellent to deal with and extremely knowledgeable. Made the whole process very simple and understandable. ..THANK YOU

Ben Brutsch

Central Bank is what a bank should be, but most are not. Nic and Brad worked through several challenges and delivered exceptional service and a great outcome. All this and still competitive rates, what more can you ask for.

Mayra Corona

Good customer service! Friendly staff!

Elizabeth Young

Entire staff was so helpful and friendly. I would recommend them to anyone!

Michael Haupt

Central Bank has always treated me as though they are appreciative of my business. I feel like I'm a name not a number. I've enjoyed working through the mortgage process with them. They've made sure to give clear information and continually communicate with me. I would recommend then to anyone I know!

Luis Vega

They were great to work with I would highly recommend.

Niki Christensen

I have loved our experience with the Central Bank Mortgage department. The employees have always been super helpful, knowledgeable and friendly. After having a mortgage with two other institutions whom we had horrible experiences with customer service (automated system) and servicing of escrow accounts we jumped at the opportunity to refinance with Central Bank. We’ve never looked back and have had zero issues. Thank You Central Bank!!! I’d recommend CB Mortgage Department to all my family and friends.

Landon Swenson

Central bank is a great bank! Their employees are approachable and transparent. I would definitely recommend this Bank and their mortgage department.

M Peterson

Dave at Central Bank got us the best rate on our mortgage (we shopped around a lot). They were super easy to work with and helped us get paperwork done quickly. We have used Central Bank for refinancing a previous house, and for buying our new house as they had everything we wanted both times.

Jared Silverio

I recently refinanced my home loan with Brad Carter in the Central Bank Mortgage Dept. Brad was fantastic to work with and got our loan completed very quickly. I would highly recommend working with them.

Erica Brown

Excellent service! Always helpful and available to answer my questions.

David Bragonje

Very good at figureing out solutions to the hard problems

Glen Wood

Central Mortgage was awesome to work with as we were financing our new home. Our loan officer Josh kept us updated frequently on what was needed or where we were at in the processing. When documents needed to be signed in person he even met us at our business and a Central Bank closer to our home . Central Mortgage is my first and last call when processing a mortgage !

Dannee Clyne

These are the best, most courteous people you’d ever want to work with!

Jeanna GT

Central Bank has always been easy to communicate with and flexible to my needs. I've done a few loans with them and plan to do more in the future.

Jeff Mills

My last 4 mortgages have been with Central Bank. Always top notch

William Boyd

Great customer service. Dave helped me and made it really easy for me. Thank you

ALEXIS P

I had the pleasure of working with Brad Carter on a new home purchase. My experience was great! The process was quick and easy. Very professional and I will continue to do business with them in the future.

Witni Phelps

Amazing customer service! And very personal, they make you feel like you’re the only important one there.

Taylor Frampton

They do a great job staying in touch. Very on top of making things happen.

Rachel Lyon

I've worked with Central Bank a couple of times on different mortgages and they've always been outstanding. Their rates are competitive and their customer service is unparalleled. I've always been able to get in touch with an actual person (not an automated menu) who has been able to answer my questions and solve my issues correctly without any run-around. I can't recommend Central Bank highly enough.

Brad Carter

I am really impressed with the mortgage process, it is fast and easy.

Jeffrey Mathews

We have for rental properties currently in a couple in the past as well as all my business expenses and business accounts, lines of credit such a through central bank. Tyler heaps with the mortgage department and Glen Roach with everything else I’ve been amazing and helpful to us for the last 35 years. We recommend Central Bank on a regular basis to friends and colleagues and are currently requesting to change our primary home mortgage to Central Bank. Jeffrey Mathews

Helen Jensen

I notice the employees are happy. A great business has happy employees!

Megan Johnson

Love working with Central Bank for all my mortgage needs!

Tory Pitts

Awesome banking experience! Everyone I have talked to there has been very helpful and nice!

Kevin Nielsen

Fair pricing and outstanding underwriting that gets the job done on time.

James Swensen

I have worked with Josh Hatch a few times on mortgages and he is the best! I highly recommend going through central bank for your mortgage needs.

Lindsey Hansen

Great people to work with when it comes to your mortgage!

Travis Child

Great to work with, very personal touch.

Rick Elliott

Central Bank of Utah has had ALL my business for many years! In particular is a mortgage loan recently that a particular person at CB Mtg Loans, 'Danielle; has really impressed me!! (Have this recent mtg loan with family tenants living there that when one does not pay his rent as promised has been very difficult for his parents.) Danielle thanks very much!!! And all people, especially the Spanish Fork Branch has been SPECIAL for me!!!! (Thanks to Glen Roach too.)

Pascal Braun

I've had nothing but great experiences working with Mike and his team at the Central Bank mortgage department. They are great to work with, and truly make you feel like a valuable customer. I have done several loans with them, and plan to go to them for my future needs as well. Definitely give Mike a call if you are shopping for a mortgage!

Shannon Critchfield

Love love love their customer service! Been with them for years and they have always answered my questions and been very helpful. We are grateful for our low mortgage rate!!

Steven Bate

Central Bank Mortgage is extremely efficient and will surround you with people making sure the process of mortgaging your home goes smoothly.

Marlon Bird

I have a good, 40 year relationship with my credit union, yet it’s so refreshing to work with Central Bank. Rather than endless phone trees, hold music, and non-empowered credit union employees (in the name of efficiencies); people at Central Bank, answer their phones, treat you as their upmost concern, and have a “can do” attitude. Once again, a relationship with your banker means something. Thanks Central Bank!

Leslie Swenson

Very easy to work with and accommodating! Super happy with using Central Bank’s Mortgage Department!

Ginger Carlisle

Josh, in the American Fork office, is very personable with customers and very knowledgeable . He makes every effort to make getting a mortgage loan an easy process and takes time to explain the details of getting a loan .

Mike Levie

The loan officer at Central Bank was very professional. He was very knowledgeable, and was able to answer all our questions. Their customer service was excellent!

Brian Cheney

Central Bank reached out to me to refinance when rates lowered saving me over 50K over the life of the loan.

Tamey Brown

Everyone at central bank mortgage is so thoughtful and caring to each individual that comes through. You know you are getting a service that far surpasses any competition.

Steven Brown

Been banking here since I was a kid!

Blake Larson

A great overall experience from start to finish. Would highly recommend.

Roger Cox

The crew at Central Bank is very knowledgeable and will help you get through the home buying experience with ease.