Reviews of Advance Financial - Corporate Office (Loan Agency)

Trevor Bugg

I had gotten hit by an 18 wheeler in 2015 and had to stop making payments, however the account was paid off in full. Now they won’t let me receive another loan. They don’t care about their customers nor situations that occur in life. I wouldn’t recommend anyone to go to this place.

Mimi Charity

If I could give them - star review I would. They are greedy and basically loan sharks. I was out of work for a year and as soon as I found a job they bank levied my account without notice and I didnt get paid for a few weeks. I almost lost my house and car dealing with them. When you try to make payment arrangements with them they are unreasonable. NEVER WILL DO BUSINESS WITH THEM EVER AGAIN AND PLEASE DO NOT GET A LOAN FROM THEM BECAUSE YOU WILL DEFINITELY REGRET IT.. Borrowed $500 went to owing them $1600!

Tj Barnes

This is absolutely the worst case of customer service I've ever experienced. I did everything I was asked to do. Emailed numerous things, and numerous phone calls. Was called sir by Supervisor Brandon. Asked for my phone number and Debit Card info updated and phone number wasn't. I was quoted 1-2 days by Roberto then 2-3 by Brandon then 3-5 By an agent for complaince to complete. This is very unfair to meet tue customer. All I was trying to do was business with you and got treated this way. Absolutely unfair. Asked her to email numerous things and she did so. Punishing a customer because of employee mistakes is very sad.

Krystal Jenise

I wouldn't recommend this place. I'm trying to figure out how 279% interest is even legal. I managed to pay my $600 loan back in 4 months because I figured out how to work their system. Pay as much on the principle as you can as often as you can. You have to specify that that's where you want the money to go, otherwise it will be eaten up in interest and fees. If you are not able to do this, I highly suggest you stay away from these crooks.

Desmond Taylor

This company took out 177 from my account last Friday and they were to issue me a refund as I filed with the US Government. One week later I am still waiting on my refund and have a feeling they have not issued any refund on their end. Now I have bills getting behind because I’m waiting on money they legally were not authorized to withdraw. These people are crooks, steer clear.

Nichol Thornton

Won't stop calling me, no reason to be getting phone calls from these people. Even when I say no repeatedly and asked to not be called anymore doesn't fail I get called at least once a week.

Angela Johnson

warning people do not take out a flex loan, you will end up in a worse situation than before. This type of loan is design so that you are not able to pay them off..you will be paying on this type of loan forever...Warning do not take out a flex loan!!

Jay Rogers

Great company! Yes it is a lot to pay them off with a line of credit but they are friendly and work well with you! They make it easy to access cash online and send statements to keep you posted. Lots of locations around town too.

Gloria Parks

I took out a loan with this company and I paid it off within a couple of weeks. When I logged into my account is shows a 0.00 balance and when I click on refinance/payment it shows I owe $34.18 and it is scheduled to be debited from my account in October several months from now, Every time I call customer services no one can explain why I have a balance and why it scheduled to be debited several months from now, I think this a scheme. Now I have to close my current checking account and open another. I also have contact all my creditors that I automatic drafts and reset those accounts. Everyone I talk to seems to be in the corporate office but fix this issue.

Kerry Balog

Morally bankrupt

Anthony RuleyuRuley2

I had some bad luck and had to borrow money. They worked with me one time. Missed one payment now I'm getting called two and three times a day. Oh and the reason I missed my payment is because my mom went in hospital and almost died. The sad thing is I'm not trying to get out of paying I just needed time and they are calling when I'm at work or driving and sending txt and emails. It is stressing me out so bad it's going to put me in hospital for blood pressure.

Tierra Ramos

These guys by far have some of the worst customer service yet they need to start training their csr’s so they know what’s going on and how to their job since none of them can currently do I had to repeatedly call in to find out what information these guys needed because I was never sent an email or called back as promised it’s sucks that I sent in so many important documents for them to keep requesting documents and then when I finally sent them all in they deny me makes me wonder what they really wasted my time for

Julia Wilkerson

I use to work at a finance company like this. Yes the rates are high but if you don’t like them go to a bank with reasonable rates. For some a bank is not an option due to their financial situation but your going to pay if your getting a high risk loan and that’s all there is to it. Pay close attention to the person that explains your contract if you don’t understand ask questions don’t just go with it because you want the money then be upset once you start paying and realize it’s highway robbery because you will end up paying more if it’s not quickly paid off in the end.

Donna Meriweather

Best place to work!

Derrick Pratt

Run away! Never walk into this building... I promise you it will be the worst mistake of your life.

Rocky’s Treasure Hunt

This company deals in nothing more than legalized robbery! How this is legal, I have no idea! I took out a $2,500 loan. To date, I'm paying over $300 EVERY TWO WEEKS and my payoff is $2,900. It's a bottomless pit with nobody at the company willing to help! They warn it's a high interest loan. IF ONLY!! It's not the interest, IT'S THE FEES!! Hundreds of dollars in fees will keep you from EVER paying this off! If you need money bad enough, DO ANYTHING ELSE!!!! ANYTHING ELSE!!!! TAKE MY WARNING!!!

Ayden Marin

Horrible don’t go there at all save your self the time

LaWanda C

Omarion I agree with you 100% on the flex loans, I use to have the signature loan which was much better, but when everyone had to change over it put me in a high bracket and unaffordable payments as well.. I feel like the money I am given is just free money and unless i hit the lottery or something I am stuch with AF27 for a very long time to come

Porters Tops

This company steals robs and blindsides it’s Customers. I have had an account and all started fine and for reasons unknown by apparently anyone it just started doing bills every 10 days instead of on my pay days I called and let them sync with my bank so they could see paydays and align payments to said dates after 7 phone calls and 7 times they synced account they still have money trying to come out on wrong days they advised me I would have to call every time to manually change the payment dates every time and also call in to make said payments since they were changed. It’s just there way of trying to trick you into a collections trap where they can charge you mad fees and collections I don’t recommend anyone use this service. If u need cash that bad find alternative company or go rob a bank either would less hassle than this nasty excuse of a business. Just kidding don’t rob a bank. Just don’t use this company.

Chiaro Foto

Great group