Reviews of HCC Loans (Loan Agency)

Justin F

These people are snakes. *EDIT* 4 years later - I'm living EXCELLENT and these people are still low-life snakes. SSSSssssssss

Donald Overby

Horrible customer service and incredibly high interest rates.

buffy Shortt

My fiance and I recently financed our vehicle threw them and dealt with Megan , she was pleasant , quick and it was a pleasure . We was giving a chance and I appreciate . Yes , their interest rates are a bit high but what do you expect dealing with people that don't have the greatest credit lol ! I feel their rating is absurd as alot of people give bad ratings for things they could have controlled like communication and paying your bill on time

Garrett Vineyard

Very bad customer service. One employee Amber couldn’t answer my question properly and had an aditude with me. Would recommend to anyone.

Amy Liza Williams

Not a place that wants to help. Try another place for a help with a loan.

David Duncan

wife is behind two payments, and she JUST had a tooth pulled and could not talk on the phone. so they send out their guys to repo our van. I was going to make the payment for her right there on the spot, and the jackass repo guy says he is going to charge me an extra $125 for his service call, and tells me that he is giving me a break. If I could give less than 1 star, I would.

Keonia Stepp

These people will say they want to help you and then turn around and say they can't help you without a down payment. If I'm coming to you for a loan why would I need a down payment if I'm asking for your help? If I had money for a down payment then obviously I wouldn't need your assistance. They want to boost their interest rates and ask you for a down payment and neglect to tell you that they don't 100% finance a car. These people are scamming people out of money. Read that fine print carefully.

Barbara Sorrells

I tk u for giving me this loan it's been 3 years now an I'm glad to say I've paid it off I would definitely use u again thank u

Thomas Bentley

Great experience with these guys financed a motorcycle and they were awesome

Bryne Wilson

Very good people to deal with

Grayson Rivers

Meagan and Amber make loans happen.

Mechelle Holt

Raquel is a nasty, lying person to deal with. If I could give less than 1 star, I would have.

Crystal Maine

Gave me a 2ND chance, just keep in touch with then and you will have no problems. Very good customer service.

happyhands05

GREAT CUSTOMER SERVICE. FRIENDLY TO WORK WITH.

Joshua Gunter

I lost my job and wasn’t even late to the point of repossession, yet I was called and threatened with just that... very unprofessional staff at this Asheville location. I get told by Meagan that I have an attitude, when I don’t. They always want a reason to repo.

Sam Cook

I really like dealing with this company, because they trusted in me to give me a loan when nobody else would.

S Campbell

I called inquiring about auto loans and I was consistently talked over and abruptly asked "Do you want to submit an application?" Unprofessional demeanor unlike other financial organizations that I have dealt with. Safe to say they will not be receiving my business. (Advice: Your employees are the face and voice of the company, demand excellence from them!)

Mercedes Tolbert

We have had a car loan with them for a couple of years now and just recently refinanced with them for a lower rate because of on-time payments. My experience with them has been great. They gave us a car loan when our credit was not the best and they gave us a chance. The application process was quick and easy. If I am ever going to be late on a payment, even if it is just a few days, I call them and let them know and they do not give me any trouble about it. They just value communication from customers and expect us to do our part. I appreciate the help they have offered and they have significantly helped our credit score go up. The only reason I did not give them 5 stars is because the interest rates are a little high, but that is to be expected when you are dealing with a business that specializes in dealing with people with less than stellar credit history.

Stephanie Lane

This place sell absolute JUNK but they will promise you that it’s the best thing ever. They’re scammer so beware and turn the other way!!!!

Donna Cook

GREAT SERVICE, A LITTLE HIGH INTEREST RATES BUT TO BE EXPECTED. ALWAYS FRIENDLY AND PROFESSIONAL. MEGAN IS WONDERFUL!!

Evan Evans

High rates