Reviews of American Auto Title Loan (Loan Agency)

Kevin Burress

Friendly people and they work with you very nice people who work for this company i would highly recommend them to anyone

Leroy Broome Jr.

The customer service was great. This is one of the best title loan place that I ever been to.

Portia Macon

One of the best places to get a title loan from... The people are friendly and so nice...

Keon Ricketts

I spoke to Terri and she was very professional and polite !!! I really appreciate your help and if there were more ppl like you the world would be a better place.

Elisabeth Downing

Rachel & her team are top notch! Everything was so easy & they were so helpful. I will definitely recommend them in the future!

Denise Baucom

One of the BEST customer service expeiences I've had in YEARS! Ryan was courteous, knowledgeable and 100% professional!

Jewel Clark

I was very happy with the staff they were pleasant and helpful.

Stress Free Quality Moving

Rachel was great got me in and out. If your looking for a title loan please come see Rachel.

Jeanette Bell

Had a great experience on or first visit! Ryan and the entire staff were great! Thank you for making the entire process easy and quick!

Kendra Moore

Great experience Thanks A lot!!!

Janna Cain

Highly recommend this place! I was extremely hesitant to take out a title loan after reading about so many terrible experiences people had with other companies, I found American Auto Title Loans Fort Mill on google, I saw so many great reviews for the company and manager Rachel, I figured I'd give them a shot. After speaking with Rachel and Amanda on the phone I felt confident about doing business with these ladies so I came in to visit them and inquire further. Rachel set my mind at ease, and with the patience of a kindergarten teacher, she walked the through the process step by step and answered ALL of my questions. She went above and beyond, spent over an hour explaining in detail the process, and in the end I left with the money I needed because of the pinch I was in. I left the office with a check, and confidence that I was doing business with one of the most transparent and reputable title loan businesses in my area!

Laurel Sayler

Getting a loan here was fast, easy, and painless. The staff is friendly and helpful. I would recommend this location to anyone needing a short term loan.

Susie Lingafelt

Great service, friendly staff, all around great service

Patrick Miller

Ryan show great customer service

Dana Stamey

It’s a great place to do business! Racheal and her staff are the best. You’re treated with the upmost respect. Rachel thank you for going above and beyond!! Y’all are truly the best!

Marcus Wrighten

Fast service and great customer service! Thanks ladies for a great experience!

Lisa Davis

Great company Nicole is awesome definitely will be back

Joseph Heavener

No problems here great place to do business

deriazsha limbacker

Rachel and Thomas are the best. The way they explain the process is so detailed. They are extremely patient and i definitely recommend this place to everyone.

Lori Strange

Great service

FranciG Moving

Friendly Staff and great service!

Krystal G

My first experience with getting a title loan and they were exceptionally helpful. Rachael to be exact, explained everything in detail for me. I'll probably be back for more lol.(that didn't sound responsible)

DEERICA SMITH

Great friendly customer service and cool staff ! Ryan and Nicole was the best !

Shyrell Johnson

Nicole was fantastic. Very friendly and made me feel at home. She explained everything thoroughly and that was APPRECIATED.

Antonio Junior

Nice

Melissa Monroe

I've used this company for two years in a row and have been provided with affordable rates and great customer service. When I needed another loan this year, I didn't hesitate to call them, as I had a great experience with them previously. I've had the pleasure of working directly with Rachel, who is always super friendly and helpful. If you're ever in need of a title loan, this should be your #1 choice.

Feren Jones

Friendly staff and fast service!

Glen and April Gibson

It was a wonderful and stress free getting this loan done with Racheal. Thank you and I will be recommending anyone that is in need of a title loan. Very upfront and very honest

tristan Root

Fast and easy service! Amazing staff!

Cesar Avalos

Everything went nice and smooth, Great people and fast processes!! Today was my second auto loan with them and I was out of there in no time!!! I will highly recommend this place

Sara Long

These ladies are beautiful and awesome

Shakela Ishmal

Received excellent customer service!

Nakia Rickett

Very nice place

Ivan Bowyer

Rachel and her staff were excellent to work with. I called and talked with Rachel about the details of a title loan and she explained every step of the process and my wife, daughter, and I went down there from Salisbury, NC and everything was handle within less than an hour and we had a check and was on our way home. Thank you Rachel and Nicole for taking such good care of us.

S. Robinson

Love this place! Great service and Great people! In and out in 10 minutes! Thanks for being Awesome!

Brittney K

Great Service !!

Dashawn Jackson

Had a great experience with American auto title auto loan....Rachel is a great lady and helped me alot

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This location was very helpful and knowledgeable. I had some concerns and the team was very informative. This a great location to get simple assistance.

Amanda B

My husband and I called around to several different places to get information about a title loan. We were a little scared about getting one. My husband called and Rachel answered the phone. From the very moment she said Hi we knew we found the right Title loan business. She answered every question my husband had. Rachel never once tried to hurry us off the phone. She reassured us that American Auto Title loan was different then any other Title Loan company. After meeting Rachel we absolutely knew without a doubt that we would leave happy customers. Rachel was very honest and upfront with us and explained everything in detail even the small things that most people would not even thing about explaining. I will highly recommend American Auto Title loan to all my friends and family. Not sure who is Rachel's supervisor but this sweet lady deserves so much. She made us feel welcome and treated us like family. I wish I could give this company more Stars then 5. Thank you Rachel and American Auto Title Loan for helping us in our time of need!

Hunnaahh Barn

Rachel was a wonderful help! Very professional, kind and understanding. Easy, fast and trustworthy! Highly recommend!

Rani Wilson

Nice friendly staff.

Robbie D

When I tell you Nicole is THE BEST customer service representative EVER... Believe that! She knows her stuff and is just so down to earth and so helpful. I’d recommend this particular place to anyone who’s in need of a title loan!

Danny Griffin

The service there was great

George Rendon

Rachel and Larry were very friendly and courteous as soon as we walked through the door. The office was nice and clean and very cozy, I would definitely recommend this establishment to any one who needs to get a title loan for their vehicle

Melinda Wilmoth

Friendly people. Great loans....

antoine richardson

Awesome

Nicole Robinson

Anthony has great customer service Thank you. Everyone was so friendly.

Esperanza Alvarez

Fast approvals! Friendly staff with excellent service !

Ariel Williams

Very friendly and accommodating with the absolute lowest interests rates!

Anewa Tiari EL

Run for your life! Our family had an emergency situation where my 87 year old mom was involved. When we entered the premises we were the only clients. It took us nearly three hours of waiting time before we got turned down. The offer was small and the interest rate 285% !! They never told me how they derived at that for me. The attendant tried to put a tracking device on the car for less than a thousand dollar loan. He reported to the manager that the brake light was on and that they kept getting stuck. I admitted to the brake light part but denied the brakes sticking. I am no fool and he tried to make my mom and I one with that half truth report. We purchased the car brand new and are the only owners.The car is a 2003 Chevy Tahoe with low miles and it’s been sitting up for over 7 years. The dash board has a shortage and I feel before I drove from outer State the company should have specified all requirements as I requested from them before the trip and not wait until the signing of the actual document to snatch the deal back. What’s wrong with transparency these days on both sides to be fair? It was a waste of their and my time. I’ve had two inspections for my tags with that brake light shortage and no inspector would have passed bad brakes and more importantly I would not risk my 87 year old mom’s life around that problem if it was not safe. They are too high in interest and will only loan 40% of the value of the car. I feel they use unfair methods that’s a disadvantage to the client who is obviously in need and highly advantageous for them. Please don’t take out a loan that will keep you up at night setting you back. They have all the right cards for play to protect them and all you have is a high debt. Again run for your life!!

Lela Lela

I did not even get there yet..but i can tell you this from the moment i called, Rachel answered, she made me feel comfortable and took the time to answer all of my questions. She never rushed me off the phone...very professional.

IndiaJau Drayton

Great Customer Seevice Experience!

Tiquita Lynn

The office staff is always ready to help! Great and fast customer service!

Dino King

Very responsible and pleasant to talk to and also she answered all my questions professionally

James dennis

I was very pleased with the service and the friendly employees. I felt very comfortable with my decision.

Ryan Ballard

Anthony was a great customer service representative to deal with, this was a great experience to deal with this business, gave me all the information I needed about the title loan, great place to do business.

Jordan Baxter

Great experience

Elizabeth Jenkins

Ryan was great. Very helpful and personality was great. I would reccomend this place to anybody that needs a loan..

Shakirah Rahman

Our experience was not bad. The loan amount was not what we wanted but we got a decent amount.Anthony was cool and the process didn’t take long.

melissa barnes

Rachel, Thomas and Larry were great! They had me in and out....no complaints! They bought out my high interest rate from another title company....thank you!!!

T Sal

Rachael and her partner has been amazing. My last resort to get my situation taken care of and they pulled through on getting the most for the loan. Thank you!!!

Willie Patten

Ryan and Nicole were wonderful they took very good care of me

Sherri Davis

Said I would never come back, yet here I am, lol. Customer service is superb!!!

Christine Barnes

Ryan was very helpful..It was fast and easy.

Dawn Nicole

Very friendly and professional staff!

Champale Freeman

Fast & friendly , works hard to get you the amount you need and want , and keeps you smiling.

Cherish Holt

Awesome People. I was approved really fast and treated like family

Kelley Teresi

Ryan was very through. The process was painless and quick! Amazing experience

Joann Southers

Great people and fast and friendly service

Chays Slasor

Very easy to deal with and very accommodating.

Bennie Lynn Clawson

Ryan did a great job for me!! Thanks for the help.

Timothy King

They were very professional, nice and courteous. All the employees were extremely nice.

Buffalo Boatright

Good service and friendly staff! Very clean, professional enviroment. Thank you American Auto Title Loan!!

Kristy Hays

Fast service and friendly faces!

James Strange

Great service

Taylor Shout

Great place, low payments! Great experience and great customer service..!!!

Mark Lilly

Real nice ppl

Nichole Roberts

Great customer service and I would use them again and tell a Freind..

Chris Dobbins

I had a pleasure of meeting Nicole and Kayla today while with a friend that was looking to get a loan to put towards his start up company. The ladies was great and very empathetic with understanding what it takes to start a business. Truly 5 stars ladies

Era Tlamka

Great service and a lot of selection :)

Lori Mcdowell

Friendly and service great. A great place.

Leroy Barnes

Great customer service. Terry was so helpful I was in and out in no time. If you need some extra cash please go see her. (Mr Neal)

Jamie McPeak

Great service! Friendly and helpful staff! Highly recommend!!

Tyesha Samuel

Easy and fast service. Excellent customer service.

Stacy Sinclair

I have been a customer here for a few years Rachel and Terry both have been great and they always go above and beyond. The owner of this company is amazing and he runs a great company. This company deserves more than a 5 star review they deserve a 10. I noticed that someone gave a bad review on this company and I can assure this company hands down is the best title loan company out there. On top of that the customer service is the best ever. Please, pay no attention to that bad review if you look at that customers other reviews of other places they got something bad to say about everybody. Just can not please everybody all the time. I hope that if you are in need of money that you will come by American Auto Title Loans in Fort Mill. I would never waste my time with any other company. By far the best!! They will give you the most money for the very best rate. Its nice to be treated like family instead of like a customer. Love this Company and everyone involved with it.

Diana Marie Centro

Ryan and Mannuel were excellent and very professional. Great place

Kizzy Boyette

Ryan made this transition so smooth for me. Thanks once again for helping me in my time of need.

Shannon Eddy

Very helpful, nice staff! Buyout from previous title loan company and American Auto Title of Fort Mill went above and beyond for me! Thanks Rachel & Nicole!

Tatiana Sorajaphithak

Best customer service so far! Rachel & Fate are very friendly very joyful. Place is clean and classy. Was with another title place but switched over to here they are friendly

ANTWAN D

I had a great experience here this morning. I was greeted by Rachel the Manager with a pleasant smile and just a over all fantastic attitude. She helped me get the money I needed very quickly.The Customer Service displayed by Rachel was refreshing. It's hard finding people that truly care about treating customers the way she treated me today. Five stars does not cover it. I would give her more if I could. if you need money fast with great customer service come to American Auto Title Loans in Fort Mill . Ask for Rachel she will take care of your financial needs.

Vinnie Williams

Nicole has the best attitude!!!!! I will definitely recommend others to you

Shon Blake

Ryan has amazing customer service the best I’ve had in a while they are Great.... Highly recommended and fast service

Tyasia Walker

Fast and friendly. Works with you on payments and try to get you the loan amount you want.

Marsha Louis-Agella

Nicole and Rachel were amazing!! They were fast, friendly and professional!!!

Azyana Rawlinson

My experience was fast and the staff was VERY FRIENDLY AND HELPFUL!! Thanks again!! If you a short on cash and need some fast!! They are your go to guys!!

Thomas Emery

Quick, painless experience!

Shannon Smith

This place has literally saved me on two occasions in the past couple of years. The staff is knowledgeable, helpful and well versed in customer care and their business. Most specifically, Rachel is a rock star!! She's been my advocate and so understanding and helpful under some pretty difficult circumstances for me and my family. Many thanks to American Auto Title Loan in Fort Mill.

Jasmine Smith

Unorganized, I paid my loan off months ago. Due to work schedule and short business hours on the weekend I'm just getting around to try to pick up my title. I called to let them know I would be coming after being put on hold for a few minutes I was told my title was not in my folder.... Where else would it be? This is an inconvenience as I was told she would have to call someone to see where it could be. Now I have to wait around for a call back and probably won't be able to make it there before they close as I do not love near by. Poor organization on your behalf!

Ashley Sanchez

Very nice customer service

Kelli Best

Pleasant Experience! Rachel and Nicole so Sweet! Professional!

Deborah Holcombe

Thanks racheal for helping us get our car back from a differnt title place. Go see racheal

Katie Dobie

I want a a big thanks to Rachael for helping us today. She is the very friendly andd welcoming made us feel at home. Go you a title loan today and ask for Rachael

Theresa Cofield

I love love this place, they helped not only me out. They helped my bestfriend as well. Great service great ppl

Bria Bailey

Would recommend 100%, friendly staff, and always willing to work with you in any situation, and most importantly professional! Great place!

OKALEE Pittman

Best customer service EVER!! Treated you with respect and upfront... Anthony gets 10stars...

Mrs. Burton-Roach

The ladies at America title loan was very respectful and graceful. I fully recommend this place

Aaron Oldham

Awesome!!

Gina Williams

Thomas and Rachel were so kind they made my experience great....good people

Janet Farias

This Location was really Helpful! Great people to work with!!

Sarah Baker

Everyone in the office was very nice, the process was clear & simple, went in with a weight on my shoulder, I had a check in my hand within 30 mins!! Thanks to Mrs. Nicole, I left with just the right amount that I needed to clear my debt I just want to thank all of you, I highly recommend over anyone else, I was treated as if I was family!! What more can you ask for! Go see them when you want upfront & honest Answers. Thanks Again.

jaclyn Linton

A few days ago my Husband and I had the opportunity to visit this location with the hopes of being able to do business with them. We were immediately greeted by Mr. Anthony who helped us with the loan process. Not only was he able to get us approved but he was able to get us a little more than what we originally thought. Everyone at this location were very professional, polite and made us feel right at home. Clean & Cozy establishment!! Great Customer Service!! I would definitely recommend this location and I will definitely do business here again if need be!!

I M A Records

Nicole made our process easy and comfortable. I was nervous at first but the warm welcome and conversation made this the best experience. I will recommend AATL to anyone in need of fast cash!

Emily Forester

Fast and friendly service! Very informative and tells you up front anything you need to know before you sign! Thanks so much for your service!

kenia yanes

Came in needing quick cash and they helped me out quickly! Awesome people and 10/10 would recommend to anyone

Rose T

Great place, no run around!

Jamie Sheffield

Rachel was so pleasant to work with, she made the process very fast and easy and explained everything very well, I felt very comfortable signing each page of the contract as we went through it! (Thanks for the Goody’s)

George Stephen Taylor

Extremely professional and courteous. The entire process was well explained, and the staff made this an incredibly comfortable and enjoyable experience.

Reece Coleman

Very polite!! Reasonable rates and great customer service.

Gena Bowden

First please know I'm not one to leave review's...However, The Fort Mill location is amazing. The customer service is great. They will be honest and help you as best they can. You will not be disappointed!

Heather Hemozkiy

We were told that they would never take money without authorization. An entire week BEFORE our payment was even due they took out the money causing us to bounce our account. We were actually going to call the very next day as it was pay day for us. My husband called and the lady was very apologetic and assured him it would never happen again. She felt so bad that she was going to send us a $50 gift card to cover the fees we incurred due to their screw up. We never received a card. My husband called 6 times throughout the month of September and heard nothing but broken promises and excuses each time promising a call back the next day (not once did they EVER call him back). He requested to talk to a manager and the response was always "I am the manager". Then when he responded with "a manager over you" the phone was always handed to the girl beside her at the front desk. They refuse to give out corporates phone number or a district manager and say they are the only ones that can help you. The customer service is appalling! But I'll be danged, here it is 3 days before our payment is due again and guess who is blowing up his phone wanting us to do our part but they can't even respect us by answering our questions or show us the common courtesy of returning our calls until it's time to get their money!! STAY AWAY FROM HERE!!!!! I will NEVER use this place again and wish I would have gone back to titlemax! Titlemax works with you and is very customer friendly! Definitely don't come here!

Stephanie Cummings

Very helpful and quick!

Jeff Blackwell

I dont know how many of these people yall paid off to give you the 5 star reviews but from my experience through my sons interaction with them, they tell you one thing then do another and call and aggravate the hell out of him just because he's a contractor and gets paid every 30 days the call him before the 1st payment day is due... Never deal with Title Loan Businesses. I really think these are fake or paid review ratings.

Mrs. Devin Barnes

Office staff was very helpful! Great customer service. Kayla was awesome!

Diane Roop

Very helpful! Nicole was professional and enjoyed doing business with her

T Hunter

Rachel was friendly, professional, courteous and very helpful!

Jessica Jordan

Mindy is a very nice person to deal with, easy to talk to and very helpful! Glad I came here!

Melvin Miller

Ryan was very good .maid me,feel comfortable with my process

Quienton Little

So this was my very first time ever doing a title loan so I was skeptical on if they would help me. But Ryan and his staff was excellent and helpful. They gave me a loan to help with my bills and expenses in the time of need and I can't think them enough!

Tony B

Super nice staff,very helpful and informative. They offered great service and helped me tremendously! Thank you!

Priscilla Gardner

Great experience!!! Fast and courteous

Terri Roach

Nicole and Rachel are the best!

Robert Long

These ladies are awesome

Marii Babii

I give 10 stars! This business I would definitely recommend and defines southern hospitality very stressful time in my life that has me here and Rachel was so understanding, kind, helpful and informative especially someone like me who had no idea how this process works she made sure to get me the highest amount she could and explain everything in detail, I can’t express enough how smooth this process was and how caring they are it’s more than just a loan they truly care and want to help your situation! Definitely recommend over anywhere else I called other places and got nothing but attitude and no information about the process! Thanks again so much!

Yvette Mejia

Great people to work with

kevin williams

It was great customer service from the minute I called. When I arrived they greeted me, and we laughed a bit while the process was being done.. I got the loan I wanted and they even told me about stocks to invest in and a great book to read.... I wanted to stay for dinner and buy some drinks... with mrs kayla, and the crew.

Robin Thomas

This is my second loan with you guys. I have dealt with Kayla and Tonya and they both were amazing. I was in and out , and so easy to deal with. I love you girls for all you do.

Vincent Phillips

This was a wonderful experience and Nicole and Ryan were excellent. Will use them again if needed.

Derrick Teeter

Professional and friendly staff handled my loan quickly

Amanda Cooper-Enix

Ryan was great

Tonya O Johnson

Very pleasant and very helpful. They processed fast and explained how everything worked

Cristi Nicole

If you need fast cash, they are wonderful people to work with!

Duwayne Hopkins

Very professional and kind

Gary Owens

Anthony Assisted my Family when it was needed Immediately.... Got me the Title Loan right on the spot. Cant thank him enough for his Great Deal of Service. Pretty sure he could do the same for any & Every body who might be in a tight spot at the Moment. Give them a Call Dont wait!!!

britney glover

The staff was super positive and polite, I was very pleased when I left.

Patricia Hamlet

Excellent customer service!

Victoria Piper

I called about a title loan for my vehicle. The girls who were in the office were very friendly and helpful. I definitely will be going back in the future if I need too!

Katrina Rogers

Awesome and quick service!!!

Tiera Carpenter

Very friendly, professional and efficient

Santana Arnold

Great customer service

kimberly merritt

I don’t know yet but Ryan is just a cutie pie. 5/5, Amazing and quick service

Derrick Reeves

I have been a customer for a few years now and I can not even begin to tell you what a great company this is. Rachel is professional and classy. She goes out of her way to help you out. If you need extra cash go the Fort Mill Office.

Tabitha Hardy

Wonderful experience with Ryan, made the process easy and fast.

keneshia smith

Ryan was great. Thank you so much.

Michelle Jackson

I have been coming here for over 2 years and everyone has always been so nice and professional. Love Nicole.

Dori Stephenson

Rachel was very sweet and personable. She offered some great referrals and made the process simple.

Shnea Alexander

Thomas, Rachel, and Larry were so helpful. Awesome place Awesome expierence! They all deserve a 5 stars

Emilio Gomez

The staff here is beyond professional and helpful. They take their time to explain all details and make sure they beat the completion. They even beat Auto Money loan in Fort Mill by 10%. I cant be happier with the service I recieved. Make sure you go see them and ask for Rachel and Terry, they will take good Cate of you. Thank you American Auto Loan for the bail out of a ridiculous interest rate.

D Norton

Very patient and helpful people. Ryan was awesome. Good natured and patient. It took me several days to get in to see him and he was always understanding and stayed in touch.

Veronica Carter

Thank you Ryan

Kelly Merriweather

Anthony was very helpful took care of my needs give him 5 star's

Blackwell Landscape Group

Dont do business here...

Mary Haggins

I reviewed the reviews and I was Contacted twice about my online request. The gentleman I spoke with was very curteous,helpful and very informative. I was impressed with how I have been received.

Courtney Clark

Great experience here!! The ladies were friendly and super helpful! I’ll be back for sure!!

Shanice Tate

I am so happy that we chose American Title Loan as our title loan company. We were both very nervous about it at first, but Anthony gave us the peace of mind that we needed. Anthony was very professional and answered all of our questions. Shout out to Kayla for her assistance as well. Great customer service!

Misty Plyler

Been about two months no title. No answers but 6 weeks behind on D.M.V. side. Can't give me numbers to any managers. Never again I use this place. Took the gps out too. If need your GPS out let me know ill do it for you.

Tamarra Fincher

They did a really good job even help me out

Katrenna Bentley

Great staff fast service.

Shirley Hannible

Rachel was really nice and helpful. Loan process was quick and easy. Come get some money cause they will help u.

Brea Stith

Love Love Love this place! Fast service, very patient and great customer service. Ryan helped me get exactly what i was looking for and Nicole assisted. Very hands on they worked as a team to provide me excellent customer service. Highly recommended!

L.A.S.M Charlotte

This company came in at the right time to help mine! Kayla and Nichole took great care of me in no time! Without the hassle and very informative; I was in and out and happy. If you are looking to get a Title Loan, look no further. This is it for you!

Brooke Cockerham

Rachel and Tony are great. they made this experience so easy and fast

Jon Lisenco

Extremely knowledgeable, helpful and accommodating. Rachel and Thomas will go that extra mile and make you know that they really appreciate your business