Reviews of Bank of China (Loan Agency)

Will Lu

horrible bank, the most stupid thing I did is open an account here. Nothing but a bunch of s**t.

Fami g

(Translated by Google) closed (Original) 關門大吉

coby Brian

(Translated by Google) I am sorry, because the lady in charge of wire transfer service is really bad answer my calls feel very impatient to answer questions very perfunctory answer any negative energy slowly to miss a heart (Original) 不好意思，因为负责wire transfer的女士服务实在是太差了 接我电话感觉很不耐烦 很敷衍的回答问题 一问三不知 慢慢的负能量 好想给一颗心

jin gao

(Translated by Google) Too bad, very troublesome to deal with very slow, not a problem with the computer is not who can not do, delay the guests do not say the time delay things, service attitude is also poor. (Original) 太差劲了，办理非常麻烦非常慢，不是电脑有问题就是谁不在不能做，耽误客人时间不说还耽误事情，服务态度也差劲。

Alexworkstuff

The worst bank I've ever dealt with. They're customer service is aweful, you either can't reach anyone or the person you reach doesn't know the answer and can't help you. It was a regular savings/checking account customer, nothing special and even at my low level or service my interactions with the bank were horrible. I'm not sure how they can continue to operate in the United States with customer service this bad, this is not the place to do it. Stay away from this bank, it's a waste of time.

Tulu Bhuiyan

Very good bank...

Jason Jian

I trusted all the good reviews and I did wrong! I called the office and asked for how much the exchange would be from EUR to USD. Chris asked me the amount and gave the the exact exchange amount I would get today.

Yunhe Shao

(Translated by Google) Nobody answers the phone (Original) 电话没人接

Jay CK

I would give 0 star if I can. They are horrible; do not do business with them. I tried to close my account with foreign currency recently. When they said I have to wait for two days to sell the fund first, I was fine with that. I asked them to issue me the fund in check form. They said I would have to pay if I want the fund in bank check, otherwise, I would have to go in again to get the cash when the fund is available. It seem very ridiculous that they cannot provide complementary bank check when closing your account. Meanwhile the "customer service representative" was rude and unprofessional. When a client ask you a question, you don't answer by looking elsewhere and say uh-huh. Don't waste your time and money at this place.

Feng HU

(Translated by Google) Most no answer (Original) 多数电话无人接听

Ziyu Lin

(Translated by Google) After being supervised overseas, it will be unscrupulous and very rubbish. (Original) 海外没有监管了以后就肆无忌惮，非常垃圾

Brooky Dooney

(Translated by Google) Want to open an account need international remittances come in, thank you, which operator do not know which lady, to help you answer very comprehensive and very enthusiastic. Thank you (Original) 想开个账户需要国际汇款进来，谢谢里面的operator不知道哪位女士，帮你回答的很全面很热心。谢谢

penzi gnm

间谍银行

Shaan Bhuiyan

I Think Its a Good Bank.,

Yuwei Yang

Service is very limited. I can’t open an account because I am no longer in school which is ridiculous. Go somewhere else to save your time.

Yang Zhao

(Translated by Google) It should be specially prepared for some of the officials and officials. It’s not about what our small people want. They want to open a household. They say that they want to send the information back to China for background investigation. (Original) 应该是专门给某些达官贵人准备的吧不关我们小老百姓什么事 想开个户他们说的要把资料发回国内进行背景调查 调查过了再通知去办手续

Katherine

Not a very good bank . Slow, and some bizarre policies for debit card, such as no more than 500 a day, don't bank with them unless necessary

Chi Jiang

I was there hoping to get a $10 bill changed to quarters. First they told me there would be a 20 cents fee for each roll of quarters and I said okay. Then they wouldn't even give me the change because I didn't have an account with them. The tellers were mean. Don't recommend.

David Stevens

The staff were courteous and conscientious when I visited to close my account. They were able to complete my request expeditiously.

Hillary Huiyun Zhang

No service at all. I already close my account at here.

Eric Huang

very slow service even there is no line. a easy simple deposit takes 5 minutes at least. it seems this bank has no management at all. such a big waste of nice building.

程潇

(Translated by Google) I want to come here to do some things. I am here to check the information. I am going to consult the customer service. I didn’t expect to see so many comments. The service attitude is so bad. If this is the case, I would rather go two miles to other homes. I don’t come here. (Original) 想来这里办一些事情 在网上查询这里 准备咨询一下客服 没想到看到这么多留言评论 服务态度这么差 如果这样 我宁愿多走两里路去别家 也不来这里 惹不起气啊

高永超

(Translated by Google) Good (Original) 不错

沈自然

(Translated by Google) I did not use the card to tell me how to use it? (Original) 完全没有用 卡坏了告诉我要回中国修 我要你有何用？

shaan Hamada

Its Good Bank Don't Say Bad Commants Plz

Jung-Min Hur

It was not easy to set up an account but it is more painful to close it. First, I inquired about process and forms required for closing my account. The rep confirmed with me there are no forms to be filled out but I have to write a written letter to the bank. And the original letter should be delivered to the bank. I did this inquiry twice. Once the bank received my letter after a couple of days later, they sent me an e-mail with an attachment of account closure request form and requested me to fill them out. Again, they asked me to mail the actual forms to them. I e-mailed them PDF copies forms ahead hoping to expedite the process and actual forms arrived there two days later. After a full week I still do not see my check. I sent a follow up e-mail for the status but no response....After more than two weeks, no result.

Charlie Chen

This bank offers the best CD rate in town, especially in the springtime.

Hair Salon

(Translated by Google) Because doing business in the vicinity. The map is convenient to open an account! Sometimes you need to change money or something.. Changing money is the most basic service for banks to customers! The bad thing is that there is no change here. The service attitude in the counter is a bit poor to be improved! Whether it is any bank like chase / city bank / Capital one and so on. I have never been rejected.. Such a beautiful banking environment! It seems that the customer is not too much every day. I feel that there is any backing support! The reason is to give 2 stars; 1 star to the environment 1 star to the staff who look down the safe in the downstairs. They are serious and responsible! (Original) 因为在附近做生意. 图方便开了账户！有时也需要换钱什么的.. 换钱是银行对客户最基本的服务！糟糕的是 这里居然不给换.. 柜台里面的服务态度有点差 有待提高！不管是任何一家银行 像 chase / city bank / Capital one 等等银行。我还真没被拒绝过..这么漂亮的银行环境！每天看起来客户也不是太多 感觉有什么后台支撑！之所以给 2颗星 ；1颗星给环境 1颗星给楼下看保险箱的工作人员 她们到认真 负责 友善！

Andy Wang

(Translated by Google) Every line from Beijing to chase or exchange BOA must be received book transfer fee provisions of the King of the Bank of New York $ 20 (Original) 每次从中行北京汇到chase 或BOA 都要被这个中行纽约收$ 20的book transfer fee 霸王条款