Reviews of New Mexico Mortgage Finance Authority (Loan Agency)

Deborah Alderete-Rivera

What valuable information! Up to date and very well presented. Questions and concerns answered. Thank you!

Matt Meyer

MFA provides a path to home ownership for many people who might not otherwise be able to afford to buy a home. By providing innovative loan programs, New Mexicans can realize the benefits of owning their own homes sooner than they thought possible. Thank you to the staff of MFA for making dreams come true for many of my clients through the years; you and your select lending partners are a pleasure to work with!

Michael Peters

I love working with MFA, as a mortgage lender with loanDepot I am always submitting loans to them and they always go above and beyond what they are supposed to "make it happen"!! They always answer the phone when you call even if its for general questions and dont mind taking the time to ensure you understand what they are talking about. They are second to none when it comes to customer service!!! Thank you Cynthia and Lisa for always having my back in my times of need!! You all rock!!!!

Charles Darwin

They didn't tell me that my other loan was no longer paying for for my micro loan and they suddenly switched me to certified funds only. Also some guy lied to me in the phone saying that my ex wife paid for 2 months when she had paid for 1 month. As a result these people mercilessly dinged my credit despite the fact it was their mistake beware of these shady people find a better place to get a loan avoid them!

brandon banas

WORST PLACE FOR LOANS DONT GO THOUGH HERE

Damian Sanchez

As a mortgage lender who has been in the business a little over 7 years, MFA's down payment assistance program has always been extremely helpful and the Homeownership Dept. is very customer-service friendly! Mortgage loans don't always go as planned for many different unforeseen reasons but MFA has always taken the time to answer questions and help us mortgage folks plan accordingly and set more appropriate expectations. They are also extremely fair and review loans in a way that doesn't play favorites - this is the way it SHOULD be done! Thank you MFA for all that you do to help the people of New Mexico achieve homeownership, it's not an easy job but they do it with grace and professionalism every time I interact with them! 5 stars all the way!

Ladybug Ranch

VERY incompetent lenders. Loan officers will fail to order appraisals until the week before closing, and then ask for an extension. Then, they'll go on vacation without finishing up their tasks, leaving everyone hanging including the realtors, buyers, and sellers. When they come back from vacation and review the appraisal they received BEFORE leaving, only THEN will they let everyone in on what's needed to make the appraisal and loan good. I am four weeks post the original closing date, and we are STILL waiting for these lenders to get their acts together to get this deal closed. Oh well, maybe next week we'll close, unless they ask for extension #5.

Dario Gonzales

Excellent local lending resource and real estate partner. One of the best statewide entities providing various programs and home ownership opportunities to our residents via qualified lenders. An excellent team committed to homeownership and education throughout our industry.

Rachel Donovan

I have worked with the folks at MFA for over 10 years as a lender. They are knowledgeable, and very courteous. It is because of MFA's program that many, many first time buyers are able to purchase homes with low down payments. They can't be blamed for a loan officer not doing their job. They have a set process and when that process is used the loans close seamlessly. I have closed many MFA loans and have no problems with any part of their loan process. It's a great program and it helps not only individual buyers but the community as well.

Tina Krupar

I am a proud Participating Lender of MFA. We have had nothing but great success with all of the MFA Programs for our clients. We are closing our MFA loans is 30 days or LESS. Everyone on the Loan Ops side has been great to deal with. Eunice always answers our questions when needed. This is a great way to help more people discover the dream of home ownership. Thank you to everyone at MFA for all you do! We at Bay Equity Home Loans are proud to partner with you!

Arthur Romo

MFA is a very good company a lot of very good employees they are very courtesy and very nice what everybody I did enjoy my time being there at their building a talking to almost all employees do you have my respect and my friendship

Zoe Enright

Love working with the entire MFA team! As a mortgage lender, I am able to offer this product to many home buyers and help them get into a home of their very own that they may not have otherwise been able to. I was able to use this product years ago when I purchased my first home and now can share my story with my clients and show first hand how this product can benefit them.

Brian Gates

Lisa told me the wrong payoff amount and now I have to pay an extra $20 than I was originally told. I recommend talking to Pat if you have to call their office.

Adam G.

Will never work with these people again or recommend them. They refuse to speak directly to the borrowers, ask for things they already have in triplicate, and are just downright childish. Avoid them when possible!

Chris Maxwell

As a lender who works with MFA regularly, I appreciate that we have we have this available to our residents who are looking to purchase homes! Great staff as well, who are committed to helping New Mexicans become home owners!