Reviews of ACE Cash Express (Loan Agency)

Leticia Gonzalez

It’s quick n fast

Eric Valverde

Very rude dont ever come here! The lady couldnt answer my question so then she hung up on me. As i called back again trying to get information she hung up on me again. As my wife went into the store to ask information she had the worst customer service, i dont why she works there she cant help over the phone and she cant help at the desk.

Leslie Newton

The woman helped us open a bank account. I am very pleased worhit

Andrea Regmi

Excellent customer service.

Cesar Miguel Angel Sr.

The only pleasant part of this experience were Brenda and Sophia were very friendly and helpful. They made it an easy transaction. But did not go into any details on the charges So I end up paying almost $40 dollars to cash a check for over $700. Then I get a card with $10 on it and the rest in cash Before I left brenda tells me make sure that u cancell the card if ur not using our services permanently or you'll be charged. So I call to cancel my card and they want to charge me again .OMG Not to mention this whole ive been on hold with the card rep..next time one day of waiting won't seem as bad!

Amber Nicole

Very helpful

David Stafford

Employee work that works there is very rude and does not want to work for you she gives you a dirty look when you come in and will not answer your questions I don't know how this person still works there

Gary Szalwinski

Great place. Fast service. Thanks again Julian. They help military and families make ends meet. What else can I say. 5 stars. Thank you .

Tammy Johnson

This place sucks big time! They're nice until they've got you, and then when your due and they call you, you feel as if you've just been threatened, like it's your money or your life! So much for being professional! I will never go back there or recommend them!!

Margie Reza

Thanks for helping us out today. Your staff was great.

Francine Chaffin

I was just going to cash a check needed an acct...my names we're different on my id..clerk adked if i had something with same name had my netspend...and that in itself started a conversation and thats how i opened an acct

me Titus

Did you know the Ace location where I live and have lived for the past 8 years have the most amazing employees! They see me maybe 2 times a month and they know I only come to withdraw money for my rent and maybe once in a while I need cash for personal needs, never takes more than 2 minutes. Even if I am in line, they always wave and open another register just to help as they know my work schedule. I do have automatic deposit sometimes there are a few people ahead trying to get loans or trying to pay different bills with money orders and it takes a lot of time. They have questions about payments or transactions, but I never do. I have a Flare account and everything is handled directly with them. Not with Ace. I love my Ace in Las Cruces!

Chelsea Miranda

Customer service was efficient