Reviews of Direct Federal Credit Union (Loan Agency)

50 Cabot St, Needham, MA 02494

DESCRIPTION

Here we offer you the information of real people like you who consume the services and products of Direct Federal Credit Union (Loan Agency) in the area close to the state of Massachusetts.

Nowadays the firm receives a rating of 3.5 over 5 and that score has been based on 17 reviews.

You must have seen that it reaches an opinions average is very high, and it is founded on a very high number of reviews, so we may think that the assessment is very accurate. If people have bothered to evaluate when they are pleased, is that it works.

As you know, we don't usually bother to set opinions when they are good and we usually do it only if we have had a problem or incidence...

This Loan Agency belongs to the category of Credit union.

Where is Direct Federal Credit Union?

REVIEWS OF Direct Federal Credit Union IN Massachusetts

Mike Narducci

I never write reviews but felt like this is one that needs to be written. I can't thank Stephanie and Faye enough for their amazing customer service support today, and for jumping through so many hoops to assist my son in finalizing his first ever car loan! They went out of their way to reach out to an offsite underwriter, not only to get approval to cut a check on a Saturday, but also re-reach out to the underwriter a second time when it was realized that the check amount needed to be increased! With only hours to spare before closing, they had the underwriter authorize the increase and had a check waiting for us! I've been a member with Direct Federal for as long as I can remember and I'm so glad that my son has now joined the ranks of membership as well...

sandra smith

Great customers service

Meghan Alexandria

Paul Baltadonis

Robert B

Warning! I Bought a new car through Direct Federal Credit Union (DFCU). DFCU didn't send the title for 4 months after the payoff. Then they sent a loan release, rather than the title and told me I needed to go to the title agency to get the title. Never get a car loan through DFCU!

Sean McCarthy

Thank you to Ed Harrington, Amy Corda, and Mr. Walsh for getting me a great rate on my new Mortgage even after some previous credit issues due to my wife's illness. I've had multiple mortgages with DFCU and have found them to always have the best programs and most professional staff. Thank you, Sean & Jennifer McCarthy Plymouth Ma.

pierre jean

Good customer service

Eric Dauler

They will sent you a check for a loan but after that the same check will bounce back. Very bad costumer service.

Shaune Donohue

The best bank I have ever worked with. Always get a person on the phone no automated voice mail system. Auto load was the best interest rate I could find and their loan/check process was a snap. Will always do business with them

Donna Taylor

Tim Quigley

Great experience with Direct Federal Credit Union. Good rates on my auto loan, excellent customer service.

Jack Bossom

Carol Sylvia

The people I've dealt with at Direct Federal are the best! Great customer service, and always kind and supportive. I'm so glad I have my car loan with them!

Steve Baxendale

A credit union that purchases a $200,000 house at auction for $85,000 and then refuses to sell the house at a decent price even when the Massachusetts Attorney General intervenes is not the type of financial institution that has any morals. They are evicting the former owners who fell behind in their mortgage because of a stroke. Even after the community has raised funds, the credit union refuses to negotiate in good faith.