Reviews of Mariner Finance (Loan Agency)

Vanessa Patton

I came in with my mom who applied for financing. The lady at the desk didnt even look up and ignored her. Then when She was ready for her she said hi how are you but it was dry, her face didnt match her words and it was not genuine. I watched how they handled every customer that came in with the same demeanor and unprofessionalism. To top it off they told this customer she was denied in earshot of me in the lobby area instead of bringing her to a desk or private space! Then when she left they talked about her score and other customers stories with one another and I am sitting right there. Soo rude, i suggest you get finance at another company. I wouldn't trust them with my personal info. The reception desk was just cluttered and dirty and staff doesnt dress professionally as you would expect from finance office. They looked like they rolled out of bed.

Regina James

MINUS ONE!! STAFF VERY UNPROFESSIONAL. VERY RUDE. Should not work in the customer service field if your are not a people person. Customers bring business to your store. This is they way you stay in business. In the area that you are located not everyone deserves rudeness.

Chia Camphor

Very helpful

Oh Well

Ratchet!!! The most ghetto office environment ever.....hard to believe that business is conducted in this place. Staff is extremely unprofessional! If you could complete the loan process without having to experience the people in this setting, all would be well! SMH!

Carmon Choice

Will never deal with this bank again. Piss poor online services. Hours suck. NEVER! NEVER! NEVER! 1) Immediately charged interest on an account for which I was to receive 6 months interest free. 2) $2 service charge to make an online payment. 3) No way to cancel payment online after submitted 4) Sent me email confirmations without the payment amounts 5) My account when POOF! after submitting payoff amount. Like just disappeared. No going back and checking history. No canceling. No nothing. 6) Bank doesn't offer service after normal business hours. And these idiots wanted me to refinance my mortgage with them? HELL NO!!!

Gregory Foltz

Not quite predatory loan arrangements, but certainly work on the fringes to get every possible dollar they can. My main caution is to challenge every charge and item that they try to include, insurance, protection coverage, etc. Unless you question and challenge, they do not explain that these are optional items, and in my case they changed my monthly payment from $189 to $314, with no reduction in principle...

Anthony Pressley

Staff is not professional... They pull credit on purpose without permission. They are not helpful and disrespectful. Poor management team as well. I would advise no one to do business with this store or this Finance company ever. Stay away from this place.

Renee LaNeace

No I do not work for Mariner. I have not experience any issues with this business. The company offer loans such as personal and mortgage. The negative reviews seem to be from people who did not read their contract before signing and receiving a check. Now that the money is due or they are having a hardship paying the money back plus the interest agreed upon they have an issue. The interest rate is high but it is stated on the contract. They do offer a life insurance in the loan package. Also, they have an unemployment insurance. I was told it was optional I did select but I read my contract completely before finalizing the loan and accepting the funds. The loan I received is better to me than a pay day loan. At this time I am unable to get approved for a traditional bank loan. This loan was what I needed to get the plumbing fixed in my home. Thanks

Charron Tann

Worst finance company I've ever dealt with there should be a law against this operation. I was paying my account through their website portal. Approximately half the total bill was paid suddenly without warning they changed the entry process making it impossible to make a payment through the payment portal.Then fate sent another challenge to my income. I made several attempts to make payment arrangements. Until I'm able to resume payments. They refused. I made arrangements with a credit card debt relief system mariner would only accepted full monthly payment. As my other creditors did agree lower monthly payments 2 years.This is anyones nightmare a horrible company they want to keep you in debt while paying 22 percent of my loan and currently suing me for full payment. Mariner accepted 3 monthly payments through my debt the relief plus sued me for full payment.Some how politics in the justice system has rewarded them full payment. I'm praying for justice it's unfair I made arrangements to pay them each month they've accepted 4 payments and have currently sued me anyway. Warning ⚠️ this is not a fair company to deal with.

Blue Hood

I wish i would have seen these reviews before excepting and offer from them.

Ketly Labidou -DHS- Prince Georges County

The customer service is very poor at that place. The people answering the phones, are not professional at all. Thumbs down!