Reviews of Serve Credit Union (Loan Agency)

Gayla Logan

This staff couldn't be nicer or more helpful.

Nancy Newell

I do shared banking at this location and everyone is ALWAYS very friendly and helpful. Love banking there!

Blas Hernandez

Incredible service and such friendly staff, I feel so welcomed when I visit, they know me by name.

Mike Gard

I just switched to this wonderful credit union and am pleased to be a member to a credit union that serves the people that keep this community and state safe, it really makes me feel even prouder for what I do for my community. They even stayed passed closing to make sure things were done after switching over from another credit union. I am proud to be with a credit union that knows the value of there members and the noble work we do.

David Olson

Wonderful staff, friendly environment, quick service. Very easy to get a loan. Extremely competitive rates. My family and I have been there since the 90s and have been greatly satisfied!

Gina Vos

I have never been more happy with a bank since making the switch. Honest, upfront answers is was I appreciate. And Most always willing to help. Shelby is probably one of the hardest workers and kindest people I have worked with on loans.

Ashlyn White

I absolutely love banking at Serve Credit Union (regardless of what the name is)! I have lived out of state for a few years now and primarily have to use the shared branch feature, but it is always a treat when I get to talk to someone from my home credit union. My issues are always handled quickly, professionally, and with a friendly attitude. I could move halfway around the world and would never give up my account here!

Michael Miller

What a GREAT credit union! I just made the switch a few weeks ago from a bank to this credit union and I am extremely satisfied. The staff are attentive yet professional, the rates are more than competitive, and they really know how to treat their members. Ron helped me with a loan, the process was simple, clear, and straightforward, everything I was hoping for!

Brent Hommer

I have been a member of the Des Moines Police Officer's Credit union for 3 decades. It is a wonderful organization established in 1931 by Des Moines Police Officer's for the benefit of Des Moines Police officers. Tonight, at our union meeting, we were informed by David Ness that our credit union is changing it's name to "serve" This decision caught every officer both current and retired by surprise. This decision was apparently made by the board of directors in secret without the input from members. I take pride in our credit union's name and 86 year history. (I am old enough to remember small loans being made out of a shoe box in the broom closet the credit union called an office) Please take a moment to contact "serve" and demand the board of directors change the name back. This supposed to be a credit union by and for its members. If not, it has become just another bank and it may be time for me to take my business elsewhere. I hope it does not come to that.