Reviews of Fifth Third Bank & ATM (Loan Agency)

Dick Ash

The staff (especially Kevin and Amy) are VERY friendly, helpful and patient. They have dog treats at the drive thru window!

Jamie Wells

I cant wait till I have the time off to switch my bank account to a new bank. They have closed so many locations that I have to drive almost 50 miles one way to a branch now.

Joshua Hindson

Best 5/3 bank I’ve been to. I drive from Hammond just to go to that back for any issues. Rick Balkan took care of all my questions and when I didn’t understand he explained everything until I understood. He didn’t rush me out of the door. He took his time. Started a savings were money comes out of my check and goes automatically into my savings without me having do anything. Also will be starting an account to save for my future. Kind of like a 401 k.

dale bear

They want to charge a fee for everything, I tried to get part of a check I was depositing back in cash, they couldn't do that unless they charged check cashing fee, I have home loan, checking, savings, and credit card from them. I'm surprised they didn't charge me for the 20 minutes I set I drive thru for them to not give me my money.

Stephanie Johnigan

I walked in the bank today in a hardship situation. I was using the coin machine due to a bill that was taken from my account too early. The Teller must have sensed my anguish and asked how my day was going. I responded with a sigh “ok” and asked about hers. She was very pleasant. She then asked if I knew about early withdrawal and I said no. She asked a representative to help me open an early access account. Neither of them treated me as if they were judging at all. The representative looked up my account and said “you are pre qualified for a credit card”. Wow! I knew customer service is a good thing, just not use to it being practiced at banks. It was first visit at 5/3 on Indianapolis and route 30. It absolutely will not be my last. Thanks ladies. God bless.

Andrew Smith

Nice place. Wish they had ATMs in town thogh

Katie Helgesen

The staff here is very helpful and friendly. You really get the feeling that they take a personal interest in you.

Robert Craig Ashby

This location's staff is outstanding. It would be difficult for me to say express how many times I have had an issue and their staff has always been able to give me answer on what I or they have needed to do to get issue resolved. Great teamwork and sound professionalism. Great customer service!!!!

Victoria Farley

Friendly staff. Clean and quiet environment. No long waiting periods. In and out quick.