Reviews of Mountain America Credit Union (Loan Agency)

525 W Sunnyside Rd, Idaho Falls, ID 83402

Average Rating:


Here you will be able to see the reviews of real people who are using the products and services of Mountain America Credit Union (Loan Agency) in Idaho area.

Currently this business receives a rating of 4.1 out of 5 and this score is based on 16 reviews.

You must have seen that the average of ratings is really high, and it is founded on a very large number of feddbacks, so we can conclude that the rating is quite faithful. If there are many people who bothered to value when they've done well, is that it works.

As you know, we don't usually bother to place reviews when these are positive and we usually do it only if we have had a problem or incidence...

This Loan Agency belongs to the category of Credit union.

Where is Mountain America Credit Union?

REVIEWS OF Mountain America Credit Union IN Idaho

Chris Dougan

Carolyn Garner

Lily Young

Horrible online banking services. No 24 hour banking available.

josh nowack

Always someone to take care of us and always super friendly and helpful.

Kyle T

Awesome place to bank! They make everything simple with detailed explanations! Easy to use mobile banking app! Great staff

Mary Bunn

FRIENDS: Don't bank with Mountain America. One of the key points of security is accessibility. If I can't even access MY OWN bank account number, ITS TOO SECURE. I have been trying to get the stupid number for 3 DAYS. The people working with the home loan were nice.

Adri Baker

Great customer service and loan rates!!

Kameron Wiech

Superb customer service especially for Small Businesses. I switched from Key Bank and I won't look back. Been banking with them for a few months now, and I haven't had a single issue yet. A membership bank, which is nice. Parking is always awesome here. I definitely recommend!

Evan Bassett

Amazing service, Friendly faces and great loan procedures. Banking with these guys are a breeze. They will take care of all you Banking and Loan needs. Stop in a say hello Pablo and Connie are who I work with.

Ethan Mitchell

Great people working in all of the banks give all them raises been bank with them for 6 years nothing but good things from them

Eric Velasquez

Good rates for an investment property here! If your credit is good, you only need 10% down here.

Kinsey Johnson

The drive up at the Ammon location is terrible. I don't even know if the bankers even pay attention to it. I have to push the Call Teller button multiple times each time I go. I usually have a good experience going inside but that's not always convenient when my kids are with me.

Suzie Chiles

Have banked here for 8 years and have loved it, they've always helped us out when we needed it. their customer service is top notch, would recommend to everyone.

Steven Cline

Good customer service. Good app. Terrible bill pay service. Do not use for auto bill pay

Larry Hudman

Would NEVER bank here. I purchased a car from a member of theirs. They failed to tell us the car was not even in the members name after their notary witnessed our bill of sale and took our check to pay off the loan. We have had to wait for a title to be issued in the previous sellers name, then his son's name before we can even register the car. Every time I call I get told something different. They blame DMV, DMV blames them. After trying to register the car and finding all this out, we returned to the branch and waiting in line for 20 minutes. Granted it was the day after a holiday, but we waited. But, then, they would not help us. I was actually told because we were not members we would have to wait for a different person to help us. Even though, only hours earlier, they happily took our check and failed to inform us of pertinent information. Have made several calls, never able to get to the one person who I needed to talk to. Calls routed to the wrong place, said she did not find that name at that branch, oh my gosh! Finally got in my car and drove there. Asked to speak to this specific person and was told she was at lunch. Tried to allow someone else to help, but with the complexity of the situation, offered to see if she was back. Watched her go in her office and she came to talk to her. She was there the entire time. SO they lied. Then we were given a loan release, thought we could get the title now, but no, it was not worth the paper it was written on. So, it's been a month now. Still no title, still can't call and get through. Guess I am going to have to get in my car and drive over there. Final thoughts... WOULD NEVER BANK HERE! and to the people of the bank - HONESTY IS THE BEST POLICY!!

Bill Grimmett

Business Hours of Mountain America Credit Union in Idaho



Mountain America Credit Union en Idaho
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