Reviews of American Savings Bank (Loan Agency)

1001 Bishop St, Honolulu, HI 96813

DESCRIPTION

Here you have the feddbacks of real people like you who are purchasing the products and services of American Savings Bank (Loan Agency) in the state of Hawaii.

At present the business receives a score of 3.8 out of 5 and this score has been based on 11 reviews.

You must have seen that the average of ratings is quite positive, and it's founded on a more or less high of reviews, so the evaluation is rationally reliable, although it does not have a very high amount of ratings to provide it total credibility.

You know that we don't usually stop to set feddbacks when they are positive and we usually do it only if we've had a problem or issue...

This Loan Agency belongs to the category of Bank.

Where is American Savings Bank?

REVIEWS OF American Savings Bank IN Hawaii

Sathiskumar Kumar

Beyanna Alpet

Adam Perry

Sherrie Thompson

Excellent customer service, I keep this bank despite being back in Cali! Recommend to everyone opun Hawaii. Wish they were here in No. CA!

April Rita

Collin and Shannel were great... The customer service there is great. .

Sean

Jepoi Ordaniel

Review for teller named JESSICA! The worst teller ever! ASB failed to deliver my replacement ATM Card... and she was never sympathetic. I was upset coz I was gonna travel and was gonna use my debit card. She does not care! Even made me feel like I am giving her a hard time. When I asked if it was gonna be delivered in time, this time around, she just kept repeating 7-10 business days, 7-10 business days! It has been three weeks! It never arrived! She never even said sorry for failing! Jessica! Learn from your colleagues! Or ask your boss to train you how to handle customers. Worst teller ever

joe johnson

This bank charges a fee just to check your balance on an ATM. And they also charge thirty dollars for overdraft fee. Then there is the scam they tried to pull on an elderly customer. They tried to have her sign off on a contract to absolve them of all responsibility when a bank employee, a supervisor, stole from her. Well, that woman filed a lawsuit on them for stealing her money and won. Then there was that time a security personnel blew the whistle on the bank for theft from a customer. American Savings tried to do a cover up and fired the whistle blower. The whistle blower sued and won. What does that tell you about this bank? The CEO that ran this bank was rewarded for her inept leadership by being promoted to CEO of Hawaiian Electric which is the parent company of American Savings. And she is being paid over five million a year while they keep raising your electricity rate. What a scam.

M S

Convenient since I live in the area...but trying to get a HELOC from this location is a chore and poor communication and follow up from the loan department.

Chris Luyt

r kk

Amazing that they open at 7:30am...:) Lifesaver

kim jii

Update 31 May 2018

Richard Ross

I work in Hawaii kai at the Towne center and frequently visit my one and only favorite bank, American Savings. The tellers are always helpful and friendly, going above and beyond your normal average bank teller. Thank you Joseph, Nathan, Collin, Debbie and Mellisa!! Im sorry if I've forgotten anyone else, but everyone thete deserves credit! You guys are FANTASTIC!!!