Reviews of Exeter Finance (Loan Agency)

Allison Cooke

In June of 2018 most my car loan was paid off by my insurance. I was awaiting my warrant money to come in that was told to me by Exeter, would cover the remaining cost and if there was any other money owed NYS gap insurance would cover it. In other words I shouldn’t make payment on my account,that was a lie!!Also, I was informed the manager that was training staff to say NYS GAP will cover remaining balences was fired!!! In September my credit was effected and I was past due on this account. I called in and they told me I would have to pay $800+ to settle the account and close it out. The following week I called to pay the amount and it was down to $660. I paid it. October 2018 I called becuase I received a check for the amount I paid. They then informed me I have a past due balence of $550 and that I’m past due 98 days. In other words they just want to string me along and take money from me, effect my credit score, and cause me emotional distress. DONT GET A LOAN WITH THEM!!!!!!!

Md Shahnewaz

I paid 7300$ In one year which is only interest.

Luna’s Channel

It’s quite fair to say this is the absolute worse financial company to use if needed to finance a car. Customer service is not only unprofessional but they continuously provide customers with incorrect information. It’s completely unethical to lie to customers. Don’t use this company.

David melito

Sorry I needed to add Exeter is currently in a lawsuit to paying 6 ,000,000 in unfair auto lending. Just saying google it.

Mo Ber

the worst closing ever they didn't send me my car title after i pay off run :/

Tanya Dee

Exetor finance known for their apologies of not resolving issues. All issues are to big for this company to handle. The company with the pointless call center, the company that pays their reps to apologize for every inconvienance they cause but could never resolve the issue at hand in a timely manner. HORRIBLE, STAY AWAY. Crooks!!!!

Mike Jones

This company is horrible. They have the most ridiculous acquisition fees for their auto loans and the management they have in place is a complete joke. Stay away as an employee or a customer

Adriane Champion

Worst customer service. If you can go to another finance company.

Naturally Asia

Looking into refinancing only been with them a few months and hey are horrible.