Reviews of Checkmate (Loan Agency)

Kappslickk100 DirtyBoy Street Fame Nigga'z

Traci and Aisha or the most respectful employees that I ever had encountered with. Both of the Lady's or nice and sweet individual and have the sweetest ❤ Heart's. I think a promotion should be up most for both of the two Lady's. Merry Christmas.

Stephen Cowherd

Very nice staff, they treated me very kindly while assisting me

BRIANNA PERALES

The man that works here was rude, immediately as soon as I walked in I could tell he didn't want to help me and was ready to leave for the day. I went to sell a gift card which states on the sign they accept store credits. He told me he can't accept them because they were store credit,i had the original receipt for my purchase and was given store credit because it was too far past the return guidelines on my original purchase receipt. He said his system wouldn't accept my cards they were invalid and tossed them back to me. When I went to my regular checkmate store she said I was flagged as possible fraud by this store?! Even though I showed her my original receipt there was no way she could help me because it was already in her system. I'm very disappointed because I wasted my gas on two occasions.

Mike foster

Slow staff. 3 people to help 1 person. They dont seem to care about your time. And just all around rude

Sin Anaya

Mike is Always Nyce an Knows what he is doing Fast Friendly Service wouldn't ever think of cashing anywhere else!!

Staci Gonzalez

so unprofessional

Diahn Van Aller

It surprises me that everyone says they have a friendly staff because I've been in there three times now and every time they have been extremely rude.I'll make sure to pay my loan on line from now on just so I don't have to go to that store.

Patricia Aleman

The best loan agency I've ever dealt with..employees are professional and efficient. They come through for you when most needed!

Kayla Brown

Awesome place. I love going here. Super nice and friendly

jackson games

I've been here a few times to load my card the girls are always so nice and pleasant to work with.

Tina Sanchez

I absolutely love this place. The gentleman that is always there has never steered me wrong. I would recommend this place to anybody and I won't go anywhere else

Kenneth Love

Great customer service Chantae was very helpful she did everything she could to help me get my loan today.

Heidi Presson

Very customer oriented, helpful, polite, staff that work diligently and patiently with you. He went above and beyond assisting my husband and I during our time of great need and made the process as quick and painless as possible while calming us down with reassurance and friendlyness.

Glen Christmas

Very professional, communication skills are 2nd to none. Your the best.Thx

AnniaMitzy Berumen

This company is literally the best for payday loans. They are super nice and understanding. if you need a few days to make your payment, NO PROBLEM!! They're amazing.

LINDA WINGFIELD

Beware ! Sheep in wolves clothing .took money out of my account twice and coused my bank account to go in the - With out notice !

Pauline Mitchell

Great customer service, the man here was super nice and polite. Place was open early 8 am and it is a western union location.

Monica Chavez

Mike was awesome! Come see him he will help you out with a smile!

Elliott Hill

Quick and easy,love it

Coco Brown

They discriminate. No SSI Income welcome. Person helping me said was disqualified for my TYPE of income. And ran credit check? Hmmmn????

Tam XJ chic

Overall really nice at the start but noticed they are pretty rude over the phone, poor customer service skills pretty unprofessional to hang up on people.

Emilia Pena

I called today at 11:15 am Had a few questions lady was so rude hanged up the phone on me Please check how they answer the phone no customer service

Larisa Tardiff

Tonight I came to this business and was so impressed by Traci! She really knows her stuff! I walked in about 5 minutes to 7 p.m., and felt horrible because I knew it was about to close. When i walked in there was another customer with a teenager in front of me in line. The guy was really rude and made some snarky comments about the fees, and he stormed out. I was blown away at how well your girl responded. And even though it was past your closing time, she still sat with me and went through everything and explained it all to me. She was very professional, humorous, and she handled that jerk like a boss LOL. And then the printer ran out of ink when she printed my stuff. Poor thing, she had to fix that for me too. All in all, its really nice to see people who care about their job and customer service like that! I hope you guys take good care of her!! If not, I'm always hiring!! Haha, I'm always looking for good people!!!!

Nick Chester

Everyone I’ve ever worked with here is fantastic. Always very friendly and professional. I’ve almost never had to wait, they are very quick with everything. I’ve been cashing checks here for a long time and have used them for a few payday loans as well. I would highly recommend using these folks if you ever need check cashing or a payday loan