Reviews of Bank of America Financial Center (Loan Agency)

james.i.murray

They do not answer the phone during regular business hours, doesn't matter if they are busy or not. lazy unmotivated under qualified people working here, I get better service at the DMV. I will never do business with Bank of America again.

Angel Lopez

There's always just one teller open and a rude staff. Last time I went the teller was working extremely slowly like she didn't care if anyone was waiting. Bad service. Bad branch.

Mr Dod

Thank you so much Rosa, Justin and Matthew. They were very friendly.

Caroline Han

I mostly do online banking. However, whenever I visited in person, I always had a very positive experience. I’ve been using this location for > 10 yrs.

Aleksander Shamiy

I don't write reviews often but I walked in to this bank to close all of my accounts because I was unhappy with them and I met a banker named Sardor, he was very friendly and efficient. He answered all of my questions and made me change my mind! This bank needs more people like him, he was super nice to me and my wife. From now on he will be the only person I will deal with. Definitely ask for him, very intelligent young guy.

Jan Chronert

Came in 2 days in a row to try to make a deposit. Was told a teller could help me, then this morning they said no. I then was asked if I made an appointment, or I could wait an hour for a banker to help me! Needless to say my money is not going into BofA. Bad customer service.

DylanEdward10 Lovers Strikes Back

Hh

Jeremy Desrosiers

Every time i go in here there are 5 people standing around and just one or two tellers working. Seems to me they should cross train the account specialist to work behind the counter or get rid of them and hire more tellers.

Tiffany Powell

This bank has the absolute worst service! Over 15 people in line and only one teller and no automated teller who can assist. They have managers walking around who do not get behind the desk to open another drawer to assist staff. Another women behind the desk is just sitting observing the only teller working. Not sure if she is training but it is clear this bank need a lot more than just a face lift. I would not bank here ever unless you can tolerate terrible service and long lines.

MartinMarcusPhotography

Great staff!