Reviews of Reading Public Library - Northeast Branch (Library)

1348 N 11th St, Reading, PA 19604

DESCRIPTION

You have the opinions of real people who bought the products and services of Reading Public Library - Northeast Branch (Library) in Pennsylvania area.

At the moment this business has a score of 4.7 over 5 and the score has been calculated on 22 reviews.

As you can see its rating is almost the top, and it's based on a large number of scores, so we may think that the score is quite credible. If many people have bothered to value when they are pleased, it works.

You know that we do not usually bother to write tatings when these are correct and we usually do it only if we have had a problem or issue...

This Library corresponds to the category of Public library.

Where is Reading Public Library - Northeast Branch?

REVIEWS OF Reading Public Library - Northeast Branch IN Pennsylvania

Unicorn squad126

Lex Luther

There's a new library in there that made the experience amazing

Let's Talk Asian Dramas

The librarians are so nice and very helpful, there's a lot of fun things to do with the whole family and it's also a great place for kids to do homework, and read

Phamela Hernandez

Emily Stemmler

Melissa Agostini

If I can rate this library one star, I would. What a horrible experience. My family just moved to Reading, PA a week ago, and we were seeking a library card for our 6 year old son who will be attending a library trip on Thursday. As a working family we haven't had much time to get all our information transferred from NY to PA, and were using the little time we had to get our son adjusted to the new town and school. Unfortunately, we received no assistance at this library. We were told we could not received a library card because we needed to go to another library that had an agreement with the school he was attending. Meanwhile his teacher explained I can receive a berks county library card at any location. Then we were told it was mandatory to have a PA state ID or license, we explained we just moved and had an utility bill as proof of address and valid NY state ID's, and a school letter indicating the need for the library and the school trip scheduled for Thursday. Then we were told an Ecard could be given, but an electronic device was needed. We explained we would not be present during the time our 6 year old son attends the trip and he does not carry any electronic devices to school. Then we were told our 6 year old son signature was required and he needed to be present. This is when I knew this librarian just didn't want to issue our son a library card. I explained my son has special needs and has difficulty writing, and would not be able to sign his name. A blank stare was given in return, and a "reply of oh, your child has special needs" was given. I then realized this librarian was not going to help us and give my son a library card. We contacted another librarian and was told all we needed was and ID, didn't need to be a PA state ID. Also, the child did not need to be present and his signature was not needed. Very dissatisfied and disappointed how the librarian at this location handeled the situation.