Reviews of Hershey Public Library (Library)

701 Cocoa Ave, Hershey, PA 17033

Average Rating:


We have all the opinions of people like you who consume the services of Hershey Public Library (Library) in the state of Pennsylvania.

As of day this business receives a score of 4.2 out of 5 and that score was based on 20 reviews.

As you can read, it reaches an opinions average is really positive, and it's based on a large number of reviews, so we can be quite sure that the assessment is very reliable. If people have bothered to value when they are happy with the service, it works.

You know that we do not usually bother to put feddbacks when these are correct and we usually do it only if we have had a problem or issue...

This Library belongs to the category of Public library.

Where is Hershey Public Library?

REVIEWS OF Hershey Public Library IN Pennsylvania

Chris Ritter

Good collection and friendly staff.

L Jones

Friendly staff.

Robert Conrad

Crystal Elliott

Helpful staff, good selection. Staff picks always turn out to be great reads.

Kingsley Files

Susan Bianchi

Handicap accessibility actually became worse when they built the new building. No handicap parking is NEAR an entrance. The assumption seems to be that all the handicapped are people in wheelchairs with someone to push them. That said, the building is accessible once you get to it. There are button activated front doors and wide aisles. Bright and inviting ambiance, sometimes even a bit glary near windows on a sunny day. Convenient computer area, but getting computer use help can be hit or miss. Shelving for fiction, mysteries, fantasy, horror and science fiction is confusingly chopped up among the sections of shelves. Often books by one author in one genre seem shelved randomly among these categories. They have a good coverage of current popular authors. Holdings for standard classics are not as good, but they will do inter-library loan, so that is a minor issue. Good children's and Young Adult sections.The reasoning behind what get shelved as YA and what is mere FICTION is unclear to me. Staff are very helpful and the Staff Picks display of "good reads" is usually reliable. They have most popular general audience magazines (Consumer Reports, Better Homes and Gardens, Family Circle, Popular Mechanics, etc.) for reading on-site. None of these can be borrowed, however. By comparison, Dauphin County Library System allows borrowing when these magazines are 6 months old. Recently the library replaced all the upholstered furniture. New stuff is nice, but now there are no comfortable seats where your feet will touch the floor if you are 5 feet tall or less. Not even in the children's sections.

Robert Shelton

Beautiful place. Nicest library in the area. Milton Hershey set a great example with what could be done by a successful businessman, if he really cared about his community. He endowed a boarding school for poor kids, a great hospital, and lots of services like this super library. This was so much better than leaving his wealth to nouveau riche kids, which would probably do their character more harm than good.

J Lance

Love this library! By far the Nicest one I've visited, out of every state/city Ive been to. Check into and support them.

Aaron Davies

Comfort Suites

Choco Late

I love the library, but I wish it had more hours on Sunday. It’s only from 1-5

Carissa Jones

This is the nicest library I have been in. Clean, bright, and spacious to do work. I did not check out any books, but it seemed like there was a large variety. Very nice, excellent place.

Anshi Paul

I really miss my old library. The programs here really disappointed me. The librarians who hosted that program were stuck on their phones. It was very unwelcoming. At my old library, the librarians were friends. Here, well... It has a significantly lower selection of books than my old library. Overall, not at all as I expected.

Grayson Scott

Excelent and great staff nice people and a really good selection of books

James branca

Sonya Torres

An average library. It has a two nice, public areas for quiet studying, and a separate area for children. The wifi is easy to access and pretty fast. Unfortunately, I've been consistently disappointed by the selection of books. But the worst part of the library is how loud the librarians are! They can be quite loud behind the desk, and don't bother trying to be quiet when they are around the areas where people are trying to quietly work and study.They are the loudest part of the library which is kind of bizarre.

Gary Bootay

Very good library but poor handicap accessibility. Handicap parking is a long way up an incline to entrance. Dangerous for wheelchair users.

Tony Cornwell

This is the best library i've ever been to !

Terri Wonders-Abney

Dennis Carrier

I sent a contribution to become a Friend of the Library because I want to attend the book sale preview on July 31. I wanted to know if I was on the invitation list. I sent my contribution by Paypal. But the Library will not confirm they got it. For the past 3 weeks I've been trying to get some one to call me back to verify that I am a friend. I've left multiple phone messages, I've called like 6 times now and never get anyone who can help me. In desperation I even sent a letter to the Director. After 3 weeks of effort, I've still gotten nowhere. I can't get the Friends extension to answer. There is never, ever anybody in the Friends office. No matter what time of day I call. I've tried early morning. No answer. I've tried mid-afternoon. NO answer. Late Afternoon. No answer. They won't answer the phone, they won't return calls, and they won't send me a letter or e-mail. I've been checking my e-mail every day. No answer. Why, oh why? It's a nice library, but don't bother contacting them about anything. They are all so busy they forgot how to be polite.

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