Handicap accessibility actually became worse when they built the new building. No handicap parking is NEAR an entrance. The assumption seems to be that all the handicapped are people in wheelchairs with someone to push them. That said, the building is accessible once you get to it. There are button activated front doors and wide aisles.
Bright and inviting ambiance, sometimes even a bit glary near windows on a sunny day. Convenient computer area, but getting computer use help can be hit or miss.
Shelving for fiction, mysteries, fantasy, horror and science fiction is confusingly chopped up among the sections of shelves. Often books by one author in one genre seem shelved randomly among these categories.
They have a good coverage of current popular authors. Holdings for standard classics are not as good, but they will do inter-library loan, so that is a minor issue. Good children's and Young Adult sections.The reasoning behind what get shelved as YA and what is mere FICTION is unclear to me.
Staff are very helpful and the Staff Picks display of "good reads" is usually reliable. They have most popular general audience magazines (Consumer Reports, Better Homes and Gardens, Family Circle, Popular Mechanics, etc.) for reading on-site. None of these can be borrowed, however. By comparison, Dauphin County Library System allows borrowing when these magazines are 6 months old.
Recently the library replaced all the upholstered furniture. New stuff is nice, but now there are no comfortable seats where your feet will touch the floor if you are 5 feet tall or less. Not even in the children's sections.