Reviews of Fort Washington Library (Library)

Val Chernyavsky

Friendly staff, excellent service, a lot of books, DVDs. You can make an order from another library and receive emails about possibility pick up the books in up to 2 weeks.

Beth Passaro

I found the staff helpful and a good selection of books. I wish the restroom wasn't out of order so frequently though. If you come to work (and it is a pleasant space to work in), not having a restroom limits its usefulness.

Austin Hodges

Amazing collection

Wendy Scholtdz

The upstairs children's floor staff is amazing. There's two ladies and a man who run the upstairs (that i know of) and they're so sweet and patient and fun with the kids. They'll ask the parents how they are, how their children are doing. They know how to plan the events they do. It's always clean and inviting in the children's room, you definitely feel like part of a community when you're there. That being said wish i could say the same for the downstairs main floor. The staff in that floor without exaggeration feels like night and day compared to the children's room. The adult section is run by the rudest, nastiest angriest looking bunch of old women who honestly look like they hate their lives. When you ask them anything they'll stare you down with a scowl like your bothering them and that's if they don't shift from one section of the check out booth to the other just to avoid you coming towards them. So if you have a question or concern, to get their attention you have to be VERY persistent. (good luck having them teach you how to do self check out) If you say good morning or hello they wont even bother looking up at you even if they're inches away. If you say thank you, have a nice day after they, in awkward silence, check our your books, all you'll get in return is a "mhm.." I think that library desperately needs to bring in more fresh faces to change the negative atmosphere of that whole floor, yikes.

Isaac Valerio

11/10 -ign

Justin Beiberspimp

WORST LIBRARY IN ALL OF NEW YORK CITY..STAFF MAKES THIS LIBRARY A VERY UNWELCOME EXPERIENCE..NEVER SILENT IN THIS LIBRARY DUE TO EXCESSIVE CHATTING BY STAFF, IF YOU DARE COMPLAIN ABOUT THE NOISE.,A VERY INTIMIDATING LOOKING EX CONVICT LESBIAN SECURITY PERSON APPROACHES YOU IN A VERY AGGRESSIVE MANNER AND ORDERS YOU TO GO DOWNSTAIRS TO THE DUNGEON AREA (FULL OF SMELLY HOMELESS-NO VENTILATION) IF ITS TOO NOISY. .FORGET ABOUT WIFI..IT CRASHES EVERY 5 OR SO MINUTES,SO YOU GET NO WORK DONE..PRAY THAT THIS LIBRARIES EMPLOYEES ARE EVENTUALLY REPLACED WITH YOUNGER STAFF/OR COMPUTERS...THIS PUBLIC LIBRARY GETS 1/2 A STAR ONLY...GO ELSEWHERE YOU HAVE BEEN WARNED

Ruben Polanco

Good service by friendly employees, but I can't print in color :(.

Carolina Ortiz

Beautiful love it

Martin Cuevas

Clean, quiet and people friendly

Roberto David Rodriguez Jerez

Quiet but it doesn’t have enough outlets to charge laptops. Friendly and helpful personnel.

Official Lucky_YT

..

Scarlyn Diaz

good library

Arlaina Tibensky

I love our library! They have an amazing graphic novel section for adults and their computers in the basement work great. The staff is amazing and hilarious. Whenever I request books they show up lightning fast. We like to stop at the bakery on the corner for cafe con leches and quipes on the way home!

Diana L

They have a greater selection of new releases than other branches. Very close to the George Washington Bridge. Other branches have big NYPL flags, and this one does not, making it easy to miss the entrance. Lots of selections in Spanish.

Andre Ramirez

Por es rápido y pre sisa

Solomon Bedi

Not Quite.

Jorge Suero

Very very quiet not many books

Amy Guzman

This place has gone downhill over the years. Today I took out 5 movies. 3 dvds were still locked and now I have to go back soon to get them unlocked.

Nomad Film

Horrible employees except for the one dude with glasses. The two African American women and the two old cranky white women are beyond horrible. Unhelpful, rude and despicable behavior. When asked a question they pause and stare then answer with rude condescending answer. The security guard "chick" is also rude and stares at you should you talk to yourself or sneeze yet she lets the teens to continue to be loud for their entire visit. I won't get into specifics as I have enough trouble with the employees here. Surprised to read other reviews where folks said employees were friendly. Friendly they are not. Miserable and crusty yes. Guess your miles may vary. Too much chatter and phones constantly ringing. Security guard too lazy to stop leaning on front main desk to realize. Downstairs is the catacombs for zombies and misfits but there are plugs there and places to work on laptop. Zero plugs on main floor and self check out broken. Wifi drops out and hours are limited IMHO. Like a meeting that shut down the entire library except for two hours. I would give this place ZERO stars but was forced to give one. Shame this old relic of a library has old, rude relics working there.

Feruza Ibragimova

Loved it

Clara Galvano

An excellent library for all needs. Staff is very helpful and all have a good attitude. Great for all ages. It's a gem in Washington Heights!

Ron80 Amaze

Everything about this library is great!!!!

welost2night

Ugly place and rude staff don't go

Jumana Physio

Love it , especially the kids activities.

GINA WATSON

I Love Book

Mr. Omerta

New surety guard has a disorder! Update: the horrible nasty lazy female security guard has been replaced with a 90 year old man who paces all day in front of the brochures. I think he's guarding the voter registration cards with his life. His pacing is beyond annoying. I don't understand his function! Pacing like an expectant father waiting on an 8 ball. Annoying AF.

Euripides Soto

First time here, wifi is doing well but its also not very full. Staff is definitely chatty and talk a lot but I work with my headphones and some jazz. Regardless though, if I wanted to read a book I would have been livid . I went to ask the front desk a question and there is this lack of desire to be there attitude from them. I've met librarians who love their job, but these ladies seem to dread their time there. Also having no bathroom is inconvenient. Luckily, theres 2 more libraries within walking distance(for the non lazy) lol. Will maybe comeback and update according my experience but the last time I've spent more than 30 minutes at a library I was 9 or 10 and thats roughly a decade ago. It was the Hamilton Branch in Harlem it was always a joyful experience (except when they stole my umbrella *sad face*. Hopefully i'll stop by and see how much it has changed despite all these years. I wanna say 3 stars is generous but ima generous guy lol

Manuel Figueroa

This library is ratchet! First of all, whenever one goes to a library is for at least an hour or several hours right? If this is the case shouldn’t there always be a permanent restroom to be able to use when one is at the library spending hours studying? There don’t even have that. Customer service is very poor as well. I would give it less than a star.

Serena Li

The last time I went to this library, the library was full of kids who wouldn't stop shouting out racism slurs at me. They kept on shouting "chinita... chinita". You would wonder what the Mexican/ Latino community are teaching to their kids. It's gross and racist library. I didn't go to this library again because I didn't feel safe and that I would keep getting harassed and made fun of. I was an adult when I entered this library. Just imagine the rate in which other Asian kids would be harassed surrounded by these Mexican kids, where they have no choice but to go back to the same classroom everyday. Disgusting and gross.

Odizie Ajike

Excellent workers, pls keep it up

Brenda Vasquez

Friendly staff, good with reservations and accommodating

CHRIS M

Top notch