Why would anyone give a 2-star rating to this well equipped, modern, and gorgeous 18 million dollar library in an excellent area with very helpful staff? One word: children. No area in the library will shield you from screaming, crying, jumping, screeching, and wailing of at least three dozen of kids. There is no room where you can sit down and in a piece and quiet read or study. None. Who in their right mind builds a children's playground in the middle of a library? A library - an establishment synonymous with peace and quiet.
You spent 18 million dollars and could not figure out how to separate the playground from the rest of the library? Or at least soundproof it? It's like building a casino inside of a bank.
So yes 2-star is more than deserved just on the account of great staff and gorgeous building. Otherwise, it would have been 1 star.
My advice is: find what you want on their website, pick it up at the library, and get the hell out of there before screaming and crying eliminates your will to exist.
But, this is part of the much larger problem in America with this "kid fetish", where every single establishment has to conform to "family-friendly" activities in which adults have to reluctantly participate. Restaurants. parks, public pools, museums, workplaces, picnics, state fairs, movie theaters, you name it, and now libraries. Adulthood has essentially been eliminated.