We have all the reviews of real people who are buying the products and services of Festival Foods (Laundry) near to the state of Wisconsin.
As of day this business has a score of 4.4 over 5 and that score has been calculated on 230 reviews.
As you can read, it reaches an feddbacks average is very high, and it's based on a very high number of opinions, so we may say that the evaluation is very credible. If many people have bothered to evaluate when they've done well with the service, is that it works.
As you know, we do not usually stop to put feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Laundry corresponds to the category of Grocery store.
Good deals on all their sale items
Great selection and good deals on meats with coupons.
There is soooo much choices & even ready meals 4 a single person - I love 2 cook, but it's usually 4 a lot of people. The employees r courteous & friendly. #1 store 4 me & no cutting coupons!
Very clean grocery store. They should put one in Waukesha.
Clean,clean store love everything about Festival Food. I actually don't mind pushing around the grocery carts . They are lightweight but sturdy. Took advantage of 5 dollar sushi Wednesday.
Different store setup than many other places, but that's okay. I am wondering why there's a lack of typical Baby Formula selection? It means I have to make two stops instead of just one. Love the variety and options, nonetheless.
Employees are so helpful and friendly than any place i have known. They go out of their way when can't find sonething. And if they do not carry something the will order it.
Great variety !!!! Friendly service !!! Awesome location !!!
They have a lot of less usual product's like Ligonberries and Salsa Verde....clean store. I like it.
The store is always a pleasant and so very helpful,,the staff is outstanding,,its a store with real people...the best.food store in our city...thank you to all the wonderful people that work there...
i was just in there around 7:30 am this morning , everyone was very friendly and helpful, keep up the great work!!!!!!
Large store with lots of selections. What sets them apart from other stores is their deli, the best in town. If you don't have time to cook you can find healthy ready to cook items, with lots of choices. Also, their produce department offers more than some other stores.
Great place to shop but they don't have free samples
This is the best grocery store in town hands down. Their sales are phenomenal. No clipping of coupons because their sales flier has a bar code on it. All you have to do is scan it along with your groceries!
It's a good 24 hour grocery store
Walked in on third shift to bad customer service and the manager on shift smelt like marijuana and had very red eyes had my children with me so I had to leave because of how strong the smell was
Great place to shop, love all the organic foods! Very friendly people!
I really enjoyed my shopping experience. The store is clean and the produce looked great. The people in the meat market were very helpful and friendly. The young man (Ethan) who checked us out, was very, very nice.
I absolutely love Festival Grocery
Tremendous produce dept and deli (prime rib in the deli)! Friendly staff.
Awesome store
My kids and I love shopping there. Fresh, good donuts. Never disappoints
Love the sushi, have some products you can't find in other supermarkets
Love their deli and butcher departments. Can buy their handmade specialty brats cheaper than the inferior national brands, and they don't flare up on the grill. Produce is decent too. Large "organic" section. Child care is available, though I've never utilized it.
I had a cake ordered and made for my significant other for his 30th birthday. Firstly, I ordered a half sheet but when I got there it was a full sheet and seeing that the party was that day it was no time to complain or adjust. Secondly the cake was extremely dry almost like cornbread. Lastly, I stood there for several minutes as the bakery staff just walked right passed me I finally had to yell excuse me to get someone’s attention and they yelled back what did you need!? I was highly disappointed as I am a frequent customer and enjoy all other aspects of the store. Not sure if I will visit the bakery again.
Always enjoy shopping here. Good bakery, good prepared foods. The variety of organic foods is impressive, and when I've spoken to them about requesting items the management has been polite and helpful. Employees are always kind. Plus, being open 24 hours means late night groceries are possible. Recommend the croissants and the cream cheese muffins!
Very nice store to shop. They have a great selection and awesome deals. The staff is top notch!
Excellent
The bakery is a 10 star
Always great prices always fast service!
Friendly & clean. Prices are fair..really good on some things, not so good on others
Excellant food! Awesome staff! Well worth the ride to get their items for me.
I love the deli assortment and how it's displayed. It makes you want to try everything in it. The meat counter staff are helpful in making serving suggestions and answering your questions. The bakery is fresh as though they were just made. The majority of the staff always go beyond to make your shopping experience enjoyable.
Very nice
It’s super clean inside and well-organized.
Good quality produce and meat. Prices are a bit high though
The first place I go when ever shopping. The staff here is always on top of things. A few months ago I ordered a custom cake to be made by a person that had transferred to a different location. She came here to make the cake! The customer service can't be beat here! Prices are fantastic too!
Very clean store, very good selection of food
We love Festival.
Great prices
I ordered a veg. tray and fruit tray for Dec. 16, to pick up at 3 PM. Went to pick it up, the guy behind the deli counter had no clue as to what I was talking about. Thanks for nothing festival foods. I used to like your store. I won't be back.
Shop here for some things, odds and ends, food items that I need to finish a meal.
Nice store
♡♡♡ Our family loves Festival! PLEASE bring one to the Milwaukee & Waukesha areas! ♡♡♡
Lovely day and a beautiful Marriott. One of our favorite spots to go during spring summer and fall. Right on the lake with many amenities available. Summerfest bound, enjoy the wonderful entertainment and transportation and be far enough away to enjoy a quiet evening when you get home.
Love the selection.
Open 24 hours, awesome liquor department, fresh sushi, amazing selection, great sales. Highly recommended.
It was ok.
Great deals
Management sucks here witnessed a lot of the management standing around whole store is in shambles. Chris dustman is very racist saw from a friend of mine a post he made about and African American on facebook saying very racist things told hr and got treated like I was lying. Witnessed rats in the front area bought a couple of items from wall of value and came home to having rat dropping in my chips.
Clean Store and they carry "Food for Life" gluten free bread.
Great sales very pleasant staff
great please
Such a great shopping experience. Child care while you shop is pretty cool. Not sure how I feel about it being right next to the entrance/ exit.
Helpful employees and nice. Easy to find what im looking for. Also not having to cut coupons from the ad. They just have to scan it. If you forget to grab one at the entrance they have one at the register. One of the cleanest and nicest place to shop
Meat dept is amazing!
This is a great grocery store. Hot fresh food available as well as all the usual stuff you would expect.
The sales on staples like canned & frozen veggies, real butter, milk, & more can be incredibly affordable. Sometimes as low as$0.49 for the veggies. It's bright, the people are friendly, & there's always someone to help you if you need it.
It would be nice if the self checkout was available 24hrs, but all in all good store.
I like the vast deli and the courtesy of people who work there. Pick 'n Save and the Pig could send their staffs there for some common politeness tips. Some items are priced higher, but I find that to be the case at all of the stores. A welcome addition to the local grocery scene.
The self check out at the dining area closes too early for diner on week days, or a late lunch on weekends. The nrarest register is at the other end off the store. That means if you want to eat there or use the wifi over a cup of coffee, you have to go out of your way to pay for it, then head back to the deli area to sit down. And of course, if you are getting something from the hot bsr, and hsbe to wait in line, your food gets cold. The peoplthwork here aren't nearly as friendly as thheones at the Kenosha locations. I try to avoid asking the floor clerks or deli people anything. A few times, I left without getting anything beteern bad staff and the closed register.
Its awesome there
Awsome
I shop at Woodman's so when Festival Foods opened on Washington Avenue, I had to give them a try. This is a brand new store, well lit, stocked, and it has a separate liquor department. My focus is on pricing and my first stop was red potatoes which were $2 more expensive than what I usually pay for. There were other items Like Crystal Farms cream cheese that was priced the same only after a $0.40 markdown. I also found that the price on the sticker on two items were not the price at the register. Imperial margarine was marked at $0.89 (which is $0.10 higher) rang up at $1.15 and the Eggbeaters (under $4 at Woodman's) was marked $4.68 rang up $5.99. I understand the purchasing power of a Woodman's to a Festival. Having said that I can find items cheaper at the Walmart Neighborhood foods across the street. I will not be returning to Festival.
The best thing about shopping here is it's always clean and organized. Shelves are well stocked and product is always easy to find. They have an excellent choice of meats and fish to choose from and their heat and serve selections are fantastic. The staff are always on the ready to assist you with helping you if needed. Plenty of parking available and easily accessible from the main road. (Washington Ave./Hwy.20)
People here are nice
Fabulous selection, but I prefer the smaller Piggly Wiggly stores
A pretty good Festival as I've ever seen one.
Selection is great. Store is nice and clean. One staff member in the bakery has completely ruined my experience with this store-- it's amazing that she is still employed. I edited this post after deciding it wasn't fair to name the employee. She has the worst attitude and will make you feel like you're in her way every time. She will scoff, mutter words under her breath, and generally make you feel uncomfortable. I finally had enough this week, and walked out without buying anything.
Grade place for quick meals
I love this store, the management, clerks, and cashiers are all so friendly and helpful. I know this is petty, but I like the way they tie up the bags,so when you get home the food is not rolling all of the trunk. Love the specialty foods, and the deli area.. I was a pick and save person, but I am now here a lot.
Very disappointed with the service. I am visiting the area from British Columbia as my parents still live here and my father had bypass surgery. I went in to purchase yogurt, a bottle of wine, and a bottle of beer and had my enhanced British Columbian Driver’s License, which means I don’t need a passport to enter the US. I am also 43 years old with enough white in my beard to make it clear I am well over 21 years old. The clerk would not accept my ID and asked for a passport. Like most people, I do not carry my passport around every day as I don’t want to lose it. She cited a Festival Foods rule that they only accept US ID except for Passports. I can’t believe they would know what the ID for all 50 states would look like and there should be a website noting various IDs and their look and security features if it was really needed to go to that extent. So I, a 43 year old person with a valid driver’s license allowing entry to the US, was not allowed to buy alcohol by myself and had to call my mom in from the car to show her local Driver’s License. This is ridiculous, lazy, and demeaning. I will not be going to Festival Foods again and will recommend the same to friends and family. Incidents like this are indicative of other aspects of how a business is run and I have no faith in Festival.
Update 10/16/2019 Within an hour after the review below posted, Festival Corporate contacted me and apologized for the treatment I received and for the poor product. The employees involved and the department had been spoken to about this situation. I am impressed with Festival Foods Customer service. I did receive a refund for the cake and additionally, Festival Corporate mailed me $30.00 in gift cards. Thank you for handling this. I changed my Review from a 1 star to a 3 star I am very dissatisfied with the cake and customer service that I received from the Festival Foods in Mt. Pleasant, WI. On Saturday October 5, 2019 I ordered a red velvet cake to be decorated with an athletic shoe in Sprint Wireless colors. The recipient is an employee of Sprint and collects unique athletic shoes. It was ordered for pickup on Monday October 7, 2019 at 5:00pm. I arrived at 5:30pm and was presented with the pictured cake. I am color blind but the shoe appears to be Green Bay Packers colors, green and gold. The two bakery workers assured me it was not. I took the cake to the cashier and asked her what colors they were and she said "That's a Green Bay Packers shoe! Cool!" I had to deliver in less than an hour, so I didn't have time to go back to the bakery and ask for a remake. At my Men's group, everyone thought that the "Green Bay Packers" shoe with the Sprint trim was a novel idea. But it still wasn't what I ordered. Then I cut the cake. Color was spot on. But a red velvet cake is supposed to taste like chocolate. The cake had no flavor at all. It was dry and the buttercream frosting was super sweet. The following day, October 8, 2019 I called Robin the Bakery Manager to express my issues. She was short, interrupting me before I could finish what I was saying. She stated that she was "In on the decorating of that cake and that shoe was black." By the tone in her voice I could tell that she was irritated. She bluntly asked what do you want me to to do for you? No apologies, no ownership of a poorly made cake. Denial that the color was wrong even when she was told others said it was green and gold. I was told to bring my receipt in for a refund. I had higher expectations of the Festival Bakery.
Great salad bar and Organic food section.
Clean, friendly, and fresh products. Did I mention friendly? Fresh cheese curds every Thursday. Prices are competitive and they seem to have a slightly different selection than other stores in the area.
Great Deli. Great everything. Staff is great too.
I feel like this store has gone downhill. They used to always be stocked and ready, but I find them to be out of products a lot now, fruit looks bad, nothing's ever faced, milks aren't rotated, employees taking up massive amounts of space and chatting to other employees instead of getting a move on it. Recently bought some packaged mini muffins, opened them up for my daughter, and they were moldy. Should've looked at the expiration date, they were already expired a month ago.
General variety grocer
Very good baked goods! Cakes are awesome as well!
The checkout people are slow and the baggers are even slower!! Why can every other grocery store scan your cases of soda from the cart but I have to lift them up on the belt at festival?!! Get with the times!
Wish NC would get a few if these it's great when your with multiple people some whom enjoy natural organic an others who don't .... Pick your choice but be able to go to the same store for groceries
Wow! I LOVE the Festival Food market! They always have the freshest meat department and their produce is usually just as fresh! I won't go anywhere else for meat or fish!! I usually have limited interactions with the cashiers, as i 95% of the time i use self check out; but when i do, they are usually friendly and helpful. Any time i pass an employee they usually say "hi". They are great about me having my Service Dog with me. I have NEVER had an access problem with them! We are so frequent in there they are starting to recognize us.
Great staff, decent selection, but premium prices. Huge organic and veggie section makes this a regular stop for us, but the only so-so produce and the fact we can get just about everything cheaper other places near by make this our place for quick stops only.
Always clean they are ready to help you find what you are looking for selections you are always going to find what you are looking for
Very clean and good variety of foods, but prices are higher then any other store in town. Only go when they have specials.
Sale items are well displayed
I used Samsung Pay...
I like their beer and liquor selection. They have a few rare ones.
Love the staff and always very clean store
Received smoked fish 4 my B Day yesterday & they are extremely SALTY so bad that I just tried to finish 1 fish. Prior times they were delicious, do not understand what happened this purchase. I have receipt shows paid $15 a lb.
Best selection, helpful employees
Good fresh produce and meats
Adequate grocery store. Could be less expensive.
The food sushi staff all are great
Hands down one of the best grocery stores in the area. I would go here rather than anywhere else in town.
Have to watch for scanner errors.
The employees are very helpful and very friendly. What a nice place to shop at.
Staff is always friendly. They have great sales. The store is always clean. I love their selections.
Love their enormous deli selection!
Best store ever
Was just in this morning. I was looking for Happy Birthday cupcakes. I found ones I liked, but they had different pins in them (faces). I asked at the counter if they had Happy Birthday ones and offered to buy them. They switched them out for free and made them look great! Nice people in the bakery!
The lines always move fast, and the employees are genuine
My favorite store
Maybe the BEST grocery store I have ever been in. I didn't even want to leave. I know now that when they say the name Festival Foods, they aren't messing around.
Quality food at good prices
Stopped in tonight to buy my fiance some wine during the Wine sale they had going on after work. Michael was very helpful and personable. Everything about the experience was 5 stars.
It's always clean and the employees are friendly and helpful. Their deli is super!
Always great prices on many items
I love Festival foods. They have an excellent selection with middle of the road prices. The staff is extremely friendly. For parents they have a supervised "daycare" while you shop. Throughout the store are large monitors with live feed from the daycare. You always can keep an eye on your kiddos!
Great selection
Squeaky clean
Great deli
Great prices
I just had a cake made there. My daughter is obsessed with KPop. This cake was amazing. The edible picture we had put on it, was perfect! The writing perfect! We cannot wait to eat it. Thank you so much to the bakery department! ❤ Sincerely, A Happy Momma
Great prices
Great text coupons and sales
Went there 2 days in a row. Donuts are over cooked. Went there Friday and the donut wasn't over cooked and delicious. Not sure what's going on Saturday and Sunday. Nothing like wasting time and money. Very disappointed. Maybe people need to be trained better. Putting detergent by the food for a sale, not a wise choice. People have allergies to the smell.
Clean and bright store; with friendly and polite staff.
Employees are very helpful, the store is always immaculate and I love the discount meat bin! The prices are good and they have on site child care that's free!! You can shop for up to an hour without the kiddos which saves you even more money!!
Awsome store best beef in racine to buy from for a grocery store.
Good quality great service.
Good deals. Spend less here than Pick N' Save!
I'm very pleased with the way the store is everything is laid out very nice and neat. ☺
It's clean, well lit, well staffed & the deli is beautiful.
Bought oysters and salmon there at the fish counter very good and fresh
I love this Festival store. Wonderful selections, competitive prices, outstanding deli, but for me what puts your store head and shoulders above all others I have shopped is the staff. They are always helpful and friendly. If I have trouble finding an item, any one of them who I ask will cheerfully lead me to the item. If a favorite deli or bakery item is not currently in stock, they will offer to make it special and notify me when available. I want to gives special thanks to Robin in the checkout area. She makes self checkout fun and easy. Thank you Robin.