Superb, excellent, honest, & above all provided me with the professional service I expected.
Here is my experience with East Hill Cleaners:
5/19/17
I dropped off 4 pairs of dress pants for them to press.
5/24/17
Upon pick up, 2 pairs out of the 4 were pressed to the extent that the fabric, stitching, and everything from the inside of the pants was outlined on the outside. After 10 minutes of telling her that I expected professional service like they advertised on their window, the lady told me that she can't do anything because of the material that the dress pants were made of. She also told me that if I was able to get a company to press them professionally she would then refund me. I then took the 2 pairs of dress pants to LAKE MERIDIAN CLEANERS that same day.
6/19/17
I picked up the 2 pairs of pants quite late due to work & college. They pressed the pants professionally and phenomenally. Unfortunately the threading had come out of 1 pair and that was why they couldn't be pressed. The other pair though was superb. I decided to go to East Hill Cleaners to get the refund she mentioned to me. This is where the fun starts.
HORRIBLE, RUDE, etc. I bring the 1 pair. The lady begins to yell at me, begins to call me a lair and kept on claiming that I brought in a different pair of pants than the ones she initially did. Told me to go to court. I told her that the their tag was still on the pants - how could it be a different pair. She then begins to throw around my pants and be rough with them. Keep in mind, I bought these from Express at South Center Mall for $120. In order to show me she is right, she takes them and decides to press them in front of me. She then brings them and begins to show me that they are a different pair. Low and behold they were the same pair, she only ruined them - ruined the service that Lake Meridian Cleaners provided me with - my money I paid for Lake Meridian Cleaners went down the drain. I told her that she ruined my pants, she decides to go press them again, only to ruin them further. After that, she refunded me in silence. I asked her what am I to do now? Take them back to Lake Meridian Cleaners and pay them again to fix what she ruined? She did not say a word. This was all over $5.55...ridiculous
Next time: Go to Lake Meridian Cleaners