You will see the opinions of people like you who use the services of Dhobee Laundry (Laundry) near to the state of Virginia.
Currently this business has a score of 4.2 stars out of 5 and the score has been based on 95 reviews.
As you can read, it reaches an opinions average is very good, and it's based on a very large number of scores, so we can think that the rating is very reliable. If many people have bothered to value when they are happy with the service, it works.
You know that we do not usually stop to place reviews when they are good and we usually do it only if we have had a problem or issue...
This Laundry corresponds to the category of Laundromat.
Never been
Very clean
Clean store nice and friendly
I like this laundry cuz the lady miss Evelyn is really good
Well the first time I was in here I gave them a great 5 star rating because it was super clean and was really nice..and worth the 25 min drive here.. this time there are dryer sheets everywhere 5 out of 6 quarter machines are broke the bill exchanger is broke and they don’t have change at the counter and the lady behind the counter speaks little to no English... last time I’ll make the drive here
Great place clean environment,newer machines,free WiFi, cable TV, clean bathroom, and super size machine's for comforters or just those lazy days where you just want the laundry done fast!!!!
Es un excelente lugar sobre todo muy limpio y su personal muy atento en esta oportunidad me atendió Guadalupe muy excelente y profesional
Average laundromat
Guadalupe es una excelente empleada alluda en cualquier pregunta o problema con las máquinas es una excelente persona
Guadalupe Calderon es una excelente trabajadora muy amable, siempre está dispuesta a ayudar con una agradable sonrisa, una persona confiable y rápida, me siento agradecida con ella.
Loooove, LOVE, LOVE the establishment and the machines omg but their employees
Excellent laundry, clean place, clean machines and good customer service.
Friendly staff, a bunch of machines that actually work and very clean. Most importantly, it's got A/C
Evelyn es una persona muy amable y me gusta mucho venir a lavar cuando esta ella disfruto de su compania
This is one of the cleanest most organized laundry Mart that I have ever been to ,customer assistance is a wow, for first time users. And this facility is very spacious. Free WiFi for customers convenient snack machines ATM this is very very organized. And I cannot help but to ask babe provide free WiFi while you wait for your clothes to get clean up
Love this laundry!! Its clean and the attendants are nice.
This is my go to laundry place. It is big,clean,and has so many machines that you don't have to worry if one will be available. They also have many coin machines to get change, and some of the washers accept cards (if using a charge/bankcard is your thing). The dryers here also get my clothes completely dry (some other places have dryers that don't do the job). They have Wifi as well, so you can kill some time on Netflix,Hulu,YouTube,Instagram, or whatever,lol. There is also a dollar general,beauty supply,and some food takeout places in the same shopping center. There is also a 7-11 and other shopping center like right across the street.
Excellent condition
It is a good experience every time I visit this laundry. There is this lady called Evelyn who is really nice and awesome ..I will say every one to visit this location ,when Evelyn is there better yet.
The customer service was excellent. The young lady was such a big help to me. She had no attitude what so ever. She was super nice and went above and beyond her duties.
Large laundromat. We only needed a few things washed and de-wrinkled. No easy accommodation for small loads.
A good laundromat. Numerous machines. Great lighting. Climate controlled so you’re not baking from the use of numerous dryers. Okay location, once you figure out how to navigate this hidden area. The reason for three stars? They have increased the wash prices by $1 since I’ve started coming here...which has been one year. That’s a steep increase per wash load. Their offered free WiFi is a joke. If it has connection at all, it’s slow and intermittent. Some of the machines sport a swipe technology credit machine. One of the main reasons I started coming to this location, except recently NONE of them wants to work. Making it necessary to use the in-house ATM that charges $3 to withdraw funds. I then have to put quarters into the machines, which is no big deal...until the machine doesn’t register the quarters properly and I lose a $1 in quarters. I bring this up to the lady working the facilities and the only thing she did was shrug her shoulders!! WHAT?? (This issue from today has me looking for another laundromat)
Me gusta venir a lavar a bigcoint loundry porque pasa siempre limpio y tiene buena atención a sus clientes la señora guadalupe es amable y siempre está pendiente de sus clientes o algún problema que uno tenga
This is a great homely clean location. The laundry attendant Steve is very helpful, kind, professional, dedicated, and friendly. He's definitely the type of employee any owner or management should be proud to have. I had a situation where I put 2 extra quarters in the dryer by accident but when I pushed the return change button it did not spit any coins back out. Steve was kind enough to give me 50 cents out of what I believe to be his own pocket. However I really think the managemet should be the one to do something like that. There also should be no restriction against giving someone a refund for a mistake when they haven't even started the machine yet. Regardless Steve was very kind and this is a very safe and comfortable location! Thanks again Steve!
Its a great place for kids and family really clean and watch tv any shows you like to see i been coming here for years love it to relax and clean your clothes
I would have to say. Not having gone to a laundry mat in many years. This experinence has gone from what I remember. I was given a tour. Shown where everything was and how everything works, and given some good and interesting conversation. The attendant's name was Steve and he takes his customer service very seriously...Great job Steve...My name is Robert...
Washed our whites with darks and refused to refund our money for it. Don't speak English.
So I recently visited this laundry mat and realized that the television was on a Spanish speaking station, when I asked the lady if she could turn on another tv she told me that the remote didn't work. I asked the lady twice bc as you can see this store has several tvs. Upon leaving the store I realized there were 2 televisions on and both on a Spanish speaking network. As a home owner in this community it is very frustrating to walk into an establishment and not have the proper customer service. As a business owner I understand how important it is to cater to all individuals, to just cater to the Hispanic Community is just simple unacceptable. I called to speak with the owner Neil, however he was not able to speak with me bc he was busy.
Evelyn sanchez es una persona muy servicial y muy atenta con los clientes mantiene el lugar siempre muy limpio Recomiendo este lugar al 100%
Super clean, machines gave a highly effective wash, staff was friendly. The owner even brought out icey pops for my kids. There are tables to sit at while you wait. Best laundry I've ever been to.
Lo recomiendo. Es un lugar limpio grande y sobre todo muy buena atención de parte de todo el grupo de trabajo e tenido experiencias con todas y la verdad todas se portan 100% entre ellas Evelyn buen trabajo.
What I like that it is a large place, very clean and not only cheap but efficient. WiFi and TV is another big advantage. The owner, a great help, and fun talking to him. I am going to use this place again and again!
Decent place to wash you clothes, Guadalupe is always ready to help. Highly recommend
Yo lo recomiendo ya que es un lugar bastante limpio y seguro, tienen un buen servicio y atención al cliente, en es especial la señora Guadalupe Calderón.
Clean and plenty of machines.
One of the big machines didn’t pouring out water, so I asked the lady that was working there to help us out. She was sitting down talking to someone and then gave me attitude about the situation. Told me to leave it and eventually the water would come out. We waited and nothing did. So we asked her again while she was STILL sitting and gave us the same answer. She also said that she couldn’t do anything because the owner would yell at her. Eventually she got up and told us to put it in another machine. She was very rude and didn’t make my experience enjoyable.
It's ok busy place and only plays Spanish shows on the tvs
Excelente servicio y muy agradable ambiente. En especial la atención de la señora Guadalupe Calderon. Sigan adelante.
Always clean and satisfied everytime I do laundry!
Goog Evelyn atención
Hello went to wash clothes yesterday and it was a good experience. Your laundry attendant Steve is very helpful,friendly and customer service oriented. I will always come during the time that he is their the lady that works morning shift really doesn't react to issues while their. But besides that it was a delightful and wonderful experience.
This lady tried to overcharge me big time on drop-off laundry. My laundry weighed in at 210.6 ounces. She tried to tell me the charge would be $21.06 but the sign say $1 per pound. When I did the conversion, the correct price was $13 and change. She refused to take that amount, because she was not "allowed to change the price." She also refused to call the owner. She also recommended I go to another laundromat because "its cheaper." I'm sure her boss would like to know that! These people are actively taking advantage of people by advertising one price and charging another.
Se los recomiendo y pueden lavar su ropa si no tienen tiempo
I don't an employee trying to move my things off the table so she can wipe it down while I am trying to do laundry.
Machines work. Not crowded during the week. Reasonable prices.
Thanks to Evelyn for being very attentive and effective on how I like to wash and fold my clothes. Nothing was missing and was folded, ready to be put away at home.
Guadalupe was extremely helpful and attentive. I will definitely be coming back.
I had never been to Dumfries before and I was staying in a hotel, I found this place to do my laundry and it was well-lit had people inside of it even though it was late and I did what I needed to do with no problem. Thanks big coin laundry!
Dirty
All staff members are amazing! Every time I enter the laundromat the environment is very clean. They are always very helpful. I certainly recommend Big Coin for anyone that is searching for a nice and clean laundry in the Triangle, VA area.
This place is getting more expensive each time I go and place is going downhill. Went sunday afternoon floors were nasty... Told one of the employees the machine didnt work he said to wait and continued to talk on the phone/ have long conversations with the customers, wasted 25 mins for him to realized it didnt work. Won’t be coming back again!
Big Coin is by far the cleanest Laundromat I have ever been to. The employees always have a smile on there face! Thanks to Evelyn for helping me to my car, as I had my hand full with laundry and my baby! :)
I like yours laundromat is real clean. Steve is the best.
Love it
This is a nice laundromat, I went on a Friday afternoon, there were more than enough machines for me to choose from. I came to wash my king sized comforter and the best part is they had card readers on the machines so I didn’t have to get coins out!
I recently changed laundry facilities because the one in Dumfries shopping center is dirty and the workers and owners are rude. I came to this facility and had such a pleasant experience. Staff was polite and courteous, facility was very clean, and the washers and dryers don't have the mildew smell that the other place has. My clothes were clean and fresh smelling. And this place has HOT water, unlike the one in Dumfries shopping center. I love this place and will definitely be returning!
Cheap, clean, and great service! They also have free wifi and televisions to keep you entertained while your clothes are washing.
Love this place. Nice atmosphere and friendly staff.
It was ok
Muy buena experiencia, sobre todo la atención q ,nos dan los empleados en especial Evelyn
Very clean but overpriced. None of the employees speak English so if you are attempting to drop your laundry off for wash and fold and need an estimate good luck.
Excelente lugar, cómodo Wi-Fi TV y sobre todo limpio y personal amable, Guadalupe muchas gracias por su amabilidad.
I got two words " Bed Bugs"!!!!! Do not go near that place. Went there tonight and they were crawling all over the floor. Brought my concerns up to the women working there and she never came back over. I had a new quilt in the washer and just left it washing. I think I might burn the clothes I was wearing. Shut it down, unfair to the families who use it. Just spreading the filth all over Dumfries.
Great place to do your laundry, very neat, clean, plenty of washers and dryers, great hours of operation!
Es grande muy limpia y muy amable personal siempre atendiendo
Me gusta llegar a labar en esta londry con mi familia porque siempre esta muy limpio los baños bien aseados mucho muy grandes bastante espaseo hay mesas y asientos para esperar bien comodos puede uno llegar con su comida y disfrutar con la familia mientras esta su ropa y grasias a Evelia por tener una buena atencion con los clientes bendiciones
I like it
Great experience, lots of space, big washing machines & dryers, clean and Steve was great! He was the only one working but took care of everyone, was kind, respectful and a pleasure. Will definitely come back as needed
Es my primera bes me encanta porque es muy limpio y la chica que me ayudó muy ser bicial que hubieran muchas personas y muchas Londres a si Grasias y muchas bendiciones Evelyn
travel around nation for work made a pitstop to laundry here. By far the best laundry place ive been to. clean and new machines plus nice chairs and booths to watch tv and kill time. good job guys