Reviews of Crest Advanced Dry Cleaners (Laundry)

Bobby Horne

Very easy to drop off and very easy to pick up. Clean, pressed and no starch and open on Sunday's! I will definitely return!

Edward West

Really nice staff and good quality service

Dave Wooddell

Service was fast and easy. Dropped off at 2:00 Tuesday, picked up at 2:00 Wednesday.

Michael Harvey

I wish they would have told me about the small, unremovable barcodes they permanently tag your clothes with before I dropped my clothes off.

Tom Woodson

I've used Crest Cleaners for over 15 years. I've never had any issues. The people are great, the service is great, and the quality of their cleaning has been super

Michael Rager

I ended up with black metal shavings all over my clothes upon pickup. The person helping me stated that the racks that the clothes hang on are falling apart and in need of replacement. It didn't damage the clothes but I had to use a roller on every piece to get it off.

A.J.

Great timely service. I make great use of the pick-up and delivery options, which work great for my schedule. Overall great value!

Justin Cartmill

Extremely fast, quality work. Was impressed on my first trip and will keep using them.

Alexis Mazzocco

After my local dry cleaner ruined three items of clothing and returned dry cleaned items with a terrible smell, I researched online and found Crest. They are expensive, but provide superior cleaning and excellent customer service. In addition, Mrs. Chung, who does alterations, is also expensive but excellent. I’m so happy I found this place. They make pickup, drop off, and payment easy, and there is a rewards program.

D. Belman

We have been using Crest Cleaners on Franklin Farm Rd in Herndon for about one year. They may not be the least expensive, but they are reasonably priced for the incredible level of customer service. They consistently provide reliable pickup and delivery of our clothes. There is no extra charge for this option. When it's raining, the delivery man has even knocked on our door so our clothes don't get soaked. Crest Cleaners has done a fine job with the clothes themselves. We highly recommend them to anyone who wants excellent service.

Arielle Masters

I brought in a flower girl dress worn long ago. It had been cleaned after the event by another cleaner, but in the years in between some rather large stains had (re-?)appeared (we weren't the first owners of the dress). Crest was able to get just about every spot out despite us just having a very vague idea as to what the stains were (food from the wedding, chocolate, possibly soda; hand oils). All that seems to be left is one pinpoint dark spot, so the dress looks great - ready for the next little girl to wear.

Clifton Berry

For more than 13 years, we have enjoyed the superb service of the Crest branch at Franklin Farm. The team members are always cordial and efficient. The cleaning and washing are perfect. The timing is flawless.

Linda Christopher

Great service. Crest is the only cleaners I trust with my husbands suits. They pay attention to detail.

Kc Packard

Crest Cleaners is a convenient and easy service to use. They are prompt and knowledgable in what they do. My clothes are always clean and pressed. I recommend them to everyone.

Natalie Campbell

First home delivery went great. Will update review once I've had more.

Charles Coyle

Many years ago exclusively used Crest Cleaners in the Franklin Farm Plaza. After moving to Ashburn started using Crest's free pick up & delivery service when the service was started. Switched to a couple of "cleaners for less" stores but never obtained high quality stain removal from shirts and pants, especially around shirt collars. Some would only dry clean shirts to remove stains. Came back to Crest and enjoying exceptional cleaning quality. So convenient to also have "door-to-door" delivery service!

Roberto Argueta

Great customer service. Awesome job dry cleaning our garment. Thank you guys!

Nicolas Hine

- Asked several times to not hang like shirts very delicate, thin and expensive cashmere sweaters, but kept doing the same. - Completely destroyed the lining of an expensive designer dress. - Got the above mentioned dress and other clothes with dog or pet white hair... - Quality of shirt pressing decreased. Going to a professional meeting with a torn end of my sleeve because of pressing is not that great... - Not very impress with dry cleaning of very delicate materials on very expensive clothes...did bring some designer clothes wore 1 time, and came back with a so-so aspect (not obvious but noticeable) - got one time the dress of someone else. - Courteous personnel, but nothing done regarding my raised concerns. - Delivery is cool, great service for this.

Jill Thurber

We are grateful for the very reliable service and professional courtesy of our Crest Cleaners driver/staff. They are always careful with our garments as well, and they never forget to show up or drop off -ever.

Michael Heberer

Very reliable

Joanne Perdu

I use the Franklin Farm Crest Cleaners and they do a great job with my husband shirts and comforters! I have used other places where his button shirts would be broken or missing after I would pick them up. Also staff, especially this young man; Kareem are professional, kind and very helpful! Kareem always offers to help me carry my dry cleaning when I have a lot! I so appreciate his kindness, even if I don't need his help yet :) Great service, clean store and excellent staff!

Jinny Clancy

I been using Crest Cleaners and highly recommend them

Jan Peischel

The delivery service is very efficient and convenient. I am glad that Crest Cleaners offers home delivery and pickup service. Our delivery agent, Joseph, is very professional and always has a smile on his face. Nothing but praise!

Lawrence Bachman

Overall, I have been very happy with Crest Cleaners home delivery service. Both the management and staff have been very professional over the many years I have dealt with them. I am very persnickety in the care of my clothes, and the staff at Crest Cleaners have always come through on the cleaning of my garments.

Mary Sabatino

Service is wonderful. I am not sure who my person is but he does a wonderful job and even walked through the snow to get to the front door!

John Bhaktul

Need to hire more people during the weekday. They can't serve people properly. Terrible service. Going to try the crest cleaners in Reston.

E S

Do NOT go here. I brought a brand new shirt here to be cleaned along with a few other things. The brand new shirt came back with 1) a bleach mark? 2) burn marks from an iron and 3) ink stains. The ink stains evidently came from the iron because where the iron marks are there is ink! That means that someone was ironing the shirt and SAW THE INK AND KEPT IRONING!!!!!!!!!!!! I'm so mad. After seeing this I went to look at my husband's shirts to check if they are alright - they aren't. No ink stains, but a few other mysterious stains. I called to talk to someone about the inks stains all over this shirt and got "oops. sorry." Easy drop-off and pick - sure. Beware what you pick up though.

Liz Jamora

Went to drop off some dresses to be hemmed but the website and people answering phones fail to inform you what time alterations are available until (only until 1pm on Saturdays and not available on Sundays). As I was being checked in, the kid at the front handed me a receipt and said my dresses would be ready in two days....”um, what about my measurements?” Don’t think I’ll be trying this place again.

Christine Gregory

Very convenient and reliable! I travel quite a bit and can't always make it to the dry cleaners. Having the delivery service is a must. My clothes always arrive on time. The last pickup, I forgot to point out a stain on the sleeve of a blouse. Didn't matter, they noticed and treated it. Looks like new again. Highly recommend Crest.

Peggy Romeo

Great dry cleaners! Open line of communication with follow ups in email. Pick up and delivery available

John Koslow

Crest's pick up and delivery service is great. They are very reliable and using them saves me a lot of time.

Annie Jackson

Always pleasant and courteous. I have a disability and the staff always assist me with getting my clothes in the store. Clothes are always clean and ready on time.

Bladekiller

They clean very well

CHARLES OWUSU

Great very professional, Thank YOU!

Francis Graviano

I have been going to Crest Cleaners on Franklin Farm Road since 1988. The service and staff at this particular cleaners are EXCELLENT. Be it Moris, Norge, Iliana, RJ or anyone of their personnel, they all greet with you a smile and are always courteous and helpful. I always get my cleaning back on time and I rarely if ever have any problems with my clothes and how they have been cleaned or pressed. I would highly recommend Crest Cleaners on Franklin Farm Road and have to all my neighbors in both Franklin Farm and Franklin Glen and anyone within earshot that will listen! This cleaner is TOP NOTCH!

Toby Malara

Best dry cleaners I have ever worked with. The pick up and delivery service is 5-star alone!

Peggy k

Their prices are higher than average. They ruined the color of my jacket and did not take any responsibility at all. Not even a refund. I talked to the manager, customer relations and the only thing I got out of it was frustration and waste of my time and money. I will never be back.

L Sel

Great people at the Franklin Farms store. Kareem has gone the extra mile for us and always with a great smile!

Brett Sampson

Crest is so convenient for me. I walk in with my laundry, hand it to them, and leave. I don't have to explain anything, just drop it off and walk out. Later that day I'll pick it up-- no waiting around. They have my credit card on file so I don't even need to be rang up. They are extremely efficient and I highly recommend these guys if you don't have time to waste.